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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

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+91 93 1392 5342
4524
3156
+91 94 6644 6644
2291
2235

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 203

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Y
Yug Kandoliya
from Jalna, Maharashtra
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my money is fraud transaction & not receive my product

Address:Mumbai City, Maharashtra, 362001
Website:Letphonic.com & MOBIKWIK.COM

I am a letphonic.com visit... Letphonic by register account after vivo v3 max mobile product order for rs 20100 /- rs... Order place by 24 hour custmer executive call... Next day 14:06 my mo no call receive or my debit card no or ccv no or otp no sher... After 3 transection my account total amount my account debit 6233 /- rs debited... Pls my help me my money refund... Mobikwik bhi he isme shamil... My complain resolution....
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K
kavitha7
from Chennai, Tamil Nadu
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no credit supercash rs. 100

Address:600067
Website:[email protected]

Sir i am 3 days back recharge my idea number [protected] for rs. 100. First time recharge mobiquick will give 100 rs to my wallet. I got the msg super cash rs. 100 credit your wallet for with in 48 hours.. But till now is not credit my account.. So many time i will try customer care.. But is not reach for customer care.. So pls take immediate action.....
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S
sandeshparulekar
from Mumbai, Maharashtra
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msed bill not confirmation

Address:Gurgaon, Haryana
Website:www.mobikwik.com

I had done msed electricity bill payment on 26.10.2017 but till date i have not received any confirmation from msed. And no refund from mobikwik.
Same date i had done also more 2 msed payments but all payments are same problem.
For ready reference i have attached screenshot of mobikwik invoices. I had try to complaint on mobikwik customer care but i cant reach..
I request you to please solve my problem....
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@pritam
from Jamshedpur, Jharkhand
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money stuck by mobikwik

Address:822121

My e-mail id [protected]@gmail.com and mobile number [protected]. My account is disabled in mobikwik. I can’t access my account. Money is too much. When i want to transfer my money form mobikwik to my bank account i can’t do this because mobikwik show user is disabled. I try many time but it doesn’t work. I attached one screenshot of email. This email come form mobikwik....
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D
Divyani Gupta
from Gurgaon, Haryana
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regarding promo code

Address:122010

Dear sir,

I made one transaction for streetstylestore.com product from mobokwik and applyed promocode offered by mobikwik for 300 cash back, but somehow they faild the tranction but generated the order id. The amount has been added in in its wallet and again i made the order so that i can apply my promocode but they didn't gave the option to apply promo code. So this is kind of fraud so that customer pay online but they didn't...
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D
Dushiantika
from Srinagar, Jammu and Kashmir
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fraudly money transfer to mobikwik account from bank account

Address:Jammu, Jammu and Kashmir, 180011

Urgent!!
Dear sir today my money from pnb bank account ([protected]) 2 transactions of rs.[protected] has been fraudly through fake call from no.[protected] credited in mobikwik account complaint for the same has been filed already in pnb bank and cyber crime branch. Details of transaction id 558802.
Kindly look into the matter urgently.

Dushiantika suri
[protected]...
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C
Chandra Shekhar Jain
from Amla, Madhya Pradesh
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service not provided,after getting money

Address:Gurgaon, Haryana
Website:[email protected]

I opt mobikwik to recharge my mobile number number [protected], and the plan chosen was of rs 348. I made payment through my debit card on 15/10/2017. After completion of payment i received transaction id — 55b92f7459e2d, & ophpg780475 mobikwik gurgaon. Soon after payment a message was received also on mobile but mobile in fact was not recharged it was dead for all practical purpose. I brought this in notice of mobikwik customer care, they...
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S
srikanth vemparala
from Adoni, Andhra Pradesh
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account disabled without notice

Address:Gurgaon, Haryana, 50062

I wish to bring to your notice, i transferred a 12900 rupees to my friends icic bank account from my mobikwik wallet, transaction was done sucessfully but the amount was not deducted from my wallet due to mobikwik techincal problem. Next day i got a call from mobikwik legal cell with [protected] mobile number claiming that i used the imps facility with fraudlent and cheated the company. I had replied that, please provide the bank account number...
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B
Basavashree Patil
from Bengaluru, Karnataka
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transferred money to wrong number

Address:560103
Website:Mobikwik

Hi,

My number is [protected], and i made a wrong transfer of 1500 on november 4th to [protected] by mistake.. Could you please report this to mobikwik and refund my money.. Please track my email id through my number and send any communication via email as i am not in india currently. I have shifted to taiwan recently and was transferring amount to another number and transfered to [protected] by mistake. Many thanks.
br...
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L
lakshya motors
from Mumbai, Maharashtra
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super cashback not received, faltu service

Address:122016
Website:www.mobikwik.com

Hii,

This is to inform you we have insatalled mobikwik app in our two wheeler showroom (Authorized with hero motocorp) for giving easy mode of payment and discount as well to the customer. There was an offer of this app that if the customer pays amount through this app they get 1500/- super cash back within 24 hours, this offer was validated from 21st september 2017 to till 21 st october 2017.
This offer was being...
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M
mohitspatil
from Roorkee, Uttarakhand
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e-ticket refund

My id is [protected]@gmail.com and registered mobile no is [protected]
I made irctc ticket on dated 13/10/17 for rs. 1390+gst charges and transaction id[protected] later cancelled for same 24/10/17 refund of same tell date not credited in my mobi account rs. 1325/- however as par irctc statement they have already refunded amount dated 24/10/17 bank refund txn id [protected]
I am afraid from your poor service for refund,...
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R
Ravi P M
from Pune, Maharashtra
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cashback not received my wallet

Address:Jalna, Maharashtra, 431207

I made the following payments from mobikwik wallet for which i am spend mony to get 10% cashback. But i didn't get any : 18/01/2015 13:02:49 - wallet debit to shopclues - rs.639.00 02/10/2017- wallet debit to shopclues - rs. 639 order id[protected] moreover i also raised support tickets for this issue 1times. But it seems they don't give a damn about it. E-mail id : [protected]@gmail.com...
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P
pankhil
from Ahmedabad, Gujarat
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refund not received in spite of tour operator willing to pay

Address:Rajkot, Gujarat, 360007

My name :- pankhil
Cont no :- [protected]
Mobikwik ticket no - 7115594 and same complain rebooked on 7147015

I have booked ticket via mobikwik for vijayant travels to travel on 24th oct 2017 from ahd to rajkot.
Bus driver didnt pick me and run away and operator confirmed me to refund money but for that mobikwik has to raise request with proper explanation which was not done till date after 15 days of jorney.br...
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C
Charanhimanshu1
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false deduction of money

Address:Bikaner, Rajasthan, 334001
Website:Mobikwik.com

I have used mobikwik app to do my recharge but as i have enter my card details then the process is not done successfully and the amount is deducted from my debit card. And the recharge is not done and there is no detail about the recharge. And as i contacted to company's help on app message but didn't get satisfactory response, and the customer care no. Of the company is also not working. I have details about the money deducted by company...
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M
mr.mayur100
from Gurgaon, Haryana
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error user is disabled

Address:New Delhi, Delhi, 110086
Website:[email protected]

Date - 25/10/17
Mobile no - [protected]
Email - mr. [protected]@gmail.com

My marchant mobikwik a/c (Kid zone [protected]) is not loing
[ error user is disabled ]

My id, bank statements sand your email id [protected]@mobikwik.com

One week no solve my issue

Please resolve my issue...
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M
Mohan Raaj
from Chennai, Tamil Nadu
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rs 300 cashback amount not received.

Address:600044

Dear mobikwik team my mobile number [protected].

I am booked bus ticket on october 27.
Ticket pnrb2k9ejn8 operator pnrts[protected]hdhy/83036/poll to che

Till now my supercash amount rs.300 not received. Daily i follw up but no response please solve my problem at the earliest..

I have used promocode diwali. But rs.300 cash back not received.
Pls solve my prob....
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S
sharad tarde
from Pune, Maharashtra
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recharge not done after payment.

Address:Pune, Maharashtra, 411007
Website:Mobikwik site

I, sharadchandra tarde holding account on my mobile [protected] for mobikwik. I pay through wallet recharge mobile no.[protected] on 20 sept.17 for rs.230/-. I have contact them to remind that till date there no recharge by them. The mobikwik asked me to contact idea office to make sure about recharge but they said they did not received any amount from mobkwik for the same. It is duty of mobikwik to make sure if idea received the amount but...
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S
Saksham26agarwal
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

maxgetmore points

I redeemed the maxgetmore points in the mobikwik wallet and my points got deducted from maxgetmore account but i didnt recieved the wallet balance in my mobikwik account. I tried calling mobikwik but they are not giving phone support called on this number several times ‭[protected]‬. I wanted to book a flight with the amount i was transferring now i am stuck i cant book the flight ticket and also there are chances if flight i am trying...
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B
bharala
from Bengaluru, Karnataka
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issue about primary number

I have an mobikwik account remaining 320 balance in this account. I can't any recharge in any number. I want add my primary number or want to receive OTP password in register email address because I have lost my registered mb number. so I can't success any recharge in my mobile number. Many times I tried to call mobikwik customer service but no any reply got said issue...
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S
Sami Rai
from Mumbai, Maharashtra
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stolen money

Address:Mumbai City, Maharashtra, 400012

Mobikwik — fraud transaction with my ßsbi debit card


I wish to bring to your notice, a fraud transaction which took place yesterday, using my sbi debit card. I got a call from the number [protected] the person claimed that he was calling from the sbi and that my atm card has been blocked. He asked for the debit card number and the one time password. As i not have much knowledge about the internet banking process,...
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