Mobikwik Complaints & Reviews

Address: Bangalore, Karnataka, 560037

Website: MobiKwik

I require the monthly transaction summary to settle an issue with a website and mobikwik is not issuing the same. They are refusing to provide the summary irrespective of asking them multiple times. They are supposed to send me the statement everymonth which is not happening.
The customer is totally useless and not of any help. They do not have a contact number either.
Can someone please help me with this?

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Address: Jaipur, Rajasthan

Website: www.mobikwik.com

To,
Consumer complaint department

Myself dharampal singh shekhawat, my kotak bank credit card has been used fraud yesterday through mobik wik digital wallet
I had not paid much attention to the message earlier. After sometime i read that a transaction for amount
Rs 5000 (Transaction id 086905)
Rs 2000 (Transaction id 087258) had taken place through my kotak bank credit card through mobik wik digital wallet on 04/08/2017

[protected] that is my registered mob no in kotak bank credit card

Kindly look upon the above matter urgent basis

Thanks and regards
Dharampal singh shekhawat
[protected]
[protected]

+3 photos

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Address: Indore, Madhya Pradesh, 452001

Kindly unblock my mobikwik wallet i have to transfer fund urgently kindly help, mobikwik wallet customer care number not working i have called so many times, i have added a 7000 in my wallet on 04/08/217 but suddenly my id was disable my mobile no is [protected] email id is bhuoen. [protected]@gmail.com, now i need urgent transfer to my bills and i have no option to raise a complaint on mobikwik and i dont know how my mobikwik wallet will activat

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R

Rahi Singh

from Pune, Maharashtra

Aug 9, 2017

HI,
My Vodafone mobile no [protected] has not recharge but amount is deducted in my account total recharge amount is 471.00 on 02.08.2017, Kindly look in the matter & help us.

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Bhupendra786's [Complaint's author] reply, Aug 12, 2017

Use mobikwik e mail id this is totally fake site

B

Bhupendra786

from Mundi, Madhya Pradesh

Aug 12, 2017

Dont put your complaint here this is totally fake portal many people use data for fraud

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Address: Bangalore Urban, Karnataka

I have recharge in mobikwik but not recharge amount not success full please refund my money i have intrsted put a money in mobikwik but first i recharge in mobikwik but mobikwik will cheated 2 time please refund my amount and not interested in mobikwik i have transfer to another company first refund my amount
[protected]this number i recharge but not recharge amount success full

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S

san chettri

from Noida, Uttar Pradesh

Aug 7, 2017

My security pin is locked that's why my money is stuck there...I can't transfer also..how to unlock security pin

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Concept of supercash is completely flawed and misleading.in fact i stopped using mobikwik wallet after i got duped on one transaction on foodpanda. While they would show you a high saving on your transaction, the real worth of t would be only 10% of it. That too you can not use for a transaction less than rs100. They would be better off not giving any supercash than promoting it. It leaves the customer feeling bitter and cheated. As for me, it is no more mobikwik.

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S

Srinivas Patchipulusu

from Bengaluru, Karnataka

Aug 7, 2017

My Account is disabled for no Reason with out any notice

Sreenu.[protected]@gmail.com - [protected]

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Address: Pune, Maharashtra, 411008

Website: prabhanjanphar

Dear sir,
On 31 st jully i added 1000/- to my wallet through sbi and pos [protected] at zaak epayment then i book ticket from mobiwik but now i not getting history in app and i lost my money when i contacted mobiwik they reply there is no such transection across this account.
If i am giving proper transection detalis why these transection history and my money lost.

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I am done movie tickets on 23july from mobile number [protected] and i use promocode bms100 but i didn't get cash back. Today is 10th day from the i am book the movie ticket than why didn't get cashback??? I[censored] don't take any step than i will take step against you because i have a screenshot of the terms&condition of the offer. So take the step early else take the step against you

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Address: 248197

Dear sir / madam,

Today 02.08.2017, fraud done through your site, following transaction has been done i. E. No. [protected] and [protected]. You are requested to stop these order and revert amount in my account. Humble request to you take necessary action on top priority so that my amount can be refunded as early as possible.

Suresh mishra
Mob. [protected]

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Address: Vadodara, Gujarat, 390002

Website: www.mobikwik.com

I have booked my tickets for jab harry met sejal using mobikwik account : [protected], under promocode "movies" on 30 th july, 2017.. As per promocode i should be getting 100 rs cashback in 24 h... Its beeen 72 hrs and i did nt get anything from them...
This should nt be happening... They cant cheat us like this.. I have tweeted them on their offcial portal but they did not care to respond it... I want my money asap...

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Address: 495556

Website: Mobikwik

Dear Sir
सर मैने दिनाक 01/08/2017 को Mobikwik एप से छत्तीसगढ़ बिजली बोर्ड के भेजेगये मेरे घर का बिजली बिल 2603 ₹ को Mobikwik se पे किया और मेरे state bank India ke A/C से bhi 2603 ₹ balance कट गया और इसका कोई reccipt भी नही दिखी और ना ही Mobikwik ke हिस्टरी me भी नही दिख रही है our ना ही cash back के offer BILLDAY 20% का cash back भी नही मिला तो मेरा रुपये 2603 ₹ क्यो काटे और तो मेने Mobikwik ke customer care no. भी contact kerne की कोस्सी की पर contact नही हो रहा कृपया आप mere problem को जल्दी se जल्दी solve करे

धन्यवाद

Kauslesh Sahu
[protected]
[protected]

+1 photos

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M

Monica Luthra

from Faridkot, Punjab

Aug 2, 2017

I booked tickets and I didn't get refund. It all fake. I want my refund of BOOKED TICKETS HARRY150

deduct money my bank a/c - Comment #2806710 - Image #0

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B

Bhagirathsinh Jadeja

from Mumbai, Maharashtra

Aug 2, 2017

My bus is cancelled on 27 july for Ashwamegh bus so pls conform the jamnagar ashwamegh office and refund my balance

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Address: Bangalore, Karnataka, 560044

With the reference to the above mentioned complaint i have transferred to my mobikwik wallet of rs. 2288.00 as on 01/08/2017 but my balance is not reflected in my wallet with my mobile number [protected] as i was supposed to make a transaction to grocery but my amount mentioned is reflected in my wallet so revert back and reverse my amount which was actually transferred to my mobikwik wallet and do the needful it's almost 10 hours' no information or mail is responded do the needful expecting a favorable reply from your company but they say the above ticket no complaint is resolved so i have logded an other complaint today
Dutt

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P

Pradeep Kotian

from Chennai, Tamil Nadu

Aug 2, 2017

Today I transfer 10000 to my bank account. Amount will deducted in my MobiKwik account but amount is not credited to my bank account

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Address: Jaipur, Rajasthan, 302017

Having the current wallet balance of 507 rs and want to utilize 501 rs from my main balance to book my ticket but its showing an error stating "transaction declined. Please add rs.-6 to your wallet."

Herein, below is the description of the transaction i want to process :

Main balance : 501
Supercash : 9.62
Total amount : 510.62 rs

And also tried contacting mobikwik at their customer care nos but all the nos are unavailable

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Address: Gurgaon, Haryana, 151001

Sir, my account has been blocked on 21.07.17 (10 days ago). As per mobikwik it was blocked for security reasons and asked me to sent self attested copy of id proof and latest bank statement. I had sent self attested copies of adhar card, pan card & latest copy of cradit card statement on 22.07.17. But still my account is not made operative. And no any notification received in this regard. I have about rs 6000/- in my account and supercash has a time limt and will exipre. Please help (Mobile number [protected])

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Address: New Delhi, Delhi

Website: Mobiqwik

Hi i have made 2 transaction in last few days for bsnl operator. The amount was 80 and 101.. Both have been deducted from my bank account but recharge was not made.. While checking with operator they said we have not received the confirmation on it.. Mobikwik has not refund the money.. The strange part i cant complaint from help option as it always says invalid log in??? Man if its invalid log in why the hell you took money from bank account.. Pls revert my money.. I always prefer to go for indian company but they do sucks.

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N

Nsalot

from Surat, Gujarat

Aug 2, 2017

Rs219 transaction done but on clicking it gives no invoice found for what the transaction is for?

recharge not done but money deducted from. bank account - Comment #2806264 - Image #0

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I made a payment to dominos for rs. 470 on 30/07/2017 (Screenshot attached). The balance was deducted but the order was not placed. I confirmed this from dominos multiple times. Tried to reach to mobikwik's customer care, but sadly nothing is available but a ticket generation through the app.
I haven't received any communication from mobikwik, no clarification regarding the matter.
Will never ever again fall for traps of wallet payments.

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Address: Gurgaon, Haryana, 122002

Website: Mobikwik

Hi! This side amit chaudhary. Last month on 23rd june i was adding ₹20000 to my mobikwik wallet. The money got deducted from my banl account but didn't got updated in the wallet. Then i had a huge conversation with these people which i am attaching screenshots. At the last they are asking me the first 6 digits of my card and the last 4 of my card which i added. It has been 1 month+ but i haven't got my money yet. I also send them my passbook copy for the transaction but then also they are asking me the card details. I was again and again telling them that i won't be able to share my card details due to security reasons but they are again and again sending the same e-mail to me.

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Address: Gurgaon, Haryana

Website: www.mobikwik.com

Money transferred to irctc from the wallet yesterday (28 july 17) but i did not get the ticket. I have not get the money back yet.
Detail: please check the second last transaction from the wallet, it is made to irctc but ticket booking was not successful. According to mobikwik it takes 24 hours to refund the money but i still have not get the refund. Kindly refund asap. Plz send an information mail that the issue is being processed. Thank you.

Jul 30, 2017

Complaint marked as Resolved

Money refunded. thnx :)

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R

ravi170886

from Nagram, Uttar Pradesh

Jul 30, 2017

Money refunded. thnx :)

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Leena Paul's reply, Dec 29, 2017

Pls refund my amount

L

Leena Paul

from Bantval, Karnataka

Dec 27, 2017

+1

I tired to book train ticket through your gateway in IRCTC app my money is debited from my bank (Canara bank) amount-506.49 but the ticket was not booked.kindly refund my money as soon as possible.
Transaction ID-[protected]
Date[protected]
I tried a lots of talk with your customer care but none of the number can be reached number can be reached please take immediate step to given back my money as soon as possible.Thank you

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Leena Paul's reply, Dec 29, 2017

Pls reply

L

Leena Paul

from Bantval, Karnataka

Dec 30, 2017

No response pls refund my amount as soon as possible . reply me.

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M

MUNMUN MURMU

from Bārākpur, West Bengal

Apr 1, 2023

Refund initiated by merchant but still not credited to mobikwik wallet. Please help me

refund from irctc - Comment #4096488 - Image #0

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Address: Tehri Garhwal, Uttarakhand, 110015

I had paid rs 260 (A/c 255/- and wallet 5/-) for dish tv recharge through mobikwik app on 05 th of may 2017. Recharge not done and same amount deduct my a/c and wallet. Here are the refreance id (Ecom[protected] mobikwik \ 255.00) which is showing in my bank account statement. They said that payment was unsuccessful as mobikwik did not get an update from your bank for this transaction. 54eb2cc00fc47 255 rs 29/05/2017. Paymentfailure your money will be credited back to the source account, within 3-15 working days as per the bank policy.. I complaints so many time but they always answer it will be update then i call customer service and they put me on hold for 27 long mins i am very much disappointed from mobikwik services i want either they are refund my amount. Plz support me...
Regards
Shivendra gupta
Contact no:-[protected]
Mail [protected]@gmail.com

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L

Lalu72

from Mumbai, Maharashtra

Jul 31, 2017

I have Booked The Ticket From Reliance to Sidhpur Dated On -22.07.2017 Ticket PNR-82n2Z8CS ; Operator PNR[protected] ASHAPURA Travels, Bus Was Cancelled.So Pl.Do Need ful for My REFUND.

Sanjay Pandya

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D

Dada Mulani

from Pune, Maharashtra

Jul 31, 2017

Hello sir my name is babajan sayyad mulani sir I am a new join to mobikwik. Mobikwik New install, money account vallet completed but try again recharge not success?why? But my bank account money cutting so pls help me sir

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Please note the transactions below
Reference # net_[protected]
Reference # net_[protected]

Kindly note that above transactions were used by someone by using my card.
Its a fraud, kindly request you to return the money and block the person's profile
Its a cheated and unlawful movie. Already informed the bank to block my card.
Kindly inform if you havent received money from the bank yet.
Already applied for reversal from bank as well

Pls revert

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Sep 20, 2017

Updated by Jaideep Tamma Pls respond i have not received this amount its a fraud transaction pls reverse to the bank

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Address: Madurai, Tamil Nadu, 625234

Website: www.consumercomplaints.in/login-google?state=153611453&code=4/ppC1RwtXc34cu5rdHUnFxtaD6n9tdDvNBT

Transaction id[protected] amount 3061.22 rupees and another
Transcation id[protected] amount 3000 rupees thus transcation wanted to be cancel i have send roung account, the roung account is bank of baroda
A/c no [protected] (Neha kumari) please recover my money to my account sbi [protected] ifsc code sbin0002270 i have the transcation slip i[censored] need slip i will send please recover my money my email id [protected]@gmail.com [protected]

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 213

not providing monthly transaction summary

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fraud transactions from my kotak bank credit card (4166464303211648)

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request to unblock my wallet

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recharge not successful

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mobikwik super cash fraud

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wallet balance issue

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movie tickets cashback

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unauthorized transaction

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cashback problems

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deduct money my bank a/c

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#6826323 wallet transfer to my mobikwik account as on 01/08/2017

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unable to use my balance in irctc ticket booking

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account blocked, no reply from last 10 days

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recharge not done but money deducted from. bank account

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payment to domino's: balance deducted but order not placed

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refund, asking for card details

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refund from irctc

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money deducted but 'dish tv' recharge still not done

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unauthorized fraud transaction please refund to bank

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please cancel transaction

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