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Mobikwik Complaints & Reviews

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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 209

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S
subashstorm
from Chennai, Tamil Nadu
Sep 29, 2017
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Address: Chennai, Tamil Nadu, 600099

Sir,
I cant able to transfer the money to another bank. My money caught in my wallet. I complained about it but it still not be rectified. I need immediate solution for this. I will give some details in following.
Issue date: 28 september 2017, eventing time
Account name :subash j
Mail: [protected]@gmail.com
Track ticket no: # 7016218

With regards subash j
Mobikwik customer support has been notified about the posted complaint.
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    S
    Sasha Newar
    from Delhi, Delhi
    Sep 28, 2017
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    Address: 122002
    Website: www.mobikwik.com

    Added 2700 rupees in mobikwik wallet and then trying to transfer money to bank but unable to process i don't know why this crap happening and after that am just trying to login mobikwik but unable to log in every time showing notification otp send maximum time and after that am trying to call customer care but customer care also not working. I saw many complaints about that company.
    Please help
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
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      N
      nichik
      from Delhi, Delhi
      Sep 28, 2017
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      Address: New Delhi, Delhi
      Website: www.mobikwik.com

      Guys mobikwik is a scam and fraud company.
      Please do not use it for any recharge or payment. You can lost your account and money too. Their customer support phone numbers are fake, even their support number +91 [protected] does not exist and on other number +91 [protected] have response says technical issues and they are updating it beware guys, these are just excuses. They do not care about their customers anymore.

      Guys you are seriously running a fraud company. And also they have not any support email address only you can contact them via support page mobikwik.com/help usually will get the same scripted answer and your problem doesn't actually resolved. If you want to re-open the support ticket it will redirect to their main homepage. Means you can't reopen your support ticket too. I have lost my account and my money
      +1 photos
      Mobikwik customer support has been notified about the posted complaint.
      Sep 28, 2017
      Updated by nichik
      I have added amount in my mobikwik account. Used it next but i can't login the error showing "Invalid CellNumber" Very disappointed with mobikwik and its support team. Please help.
      Everyone knows that Mobikwik is a company of crooks and fraudsters who cheat people of

      their hard earned money in the name of "customer service". Still the fraud business of this

      company is prospering everyday. Isn't the Govt aware of what the leaders and employees of

      this cheat company are doing? They should all be hauled up, put behind the bars and this

      company should be sealed.
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        L
        Lakshminarayanan Subramaniam
        from Chennai, Tamil Nadu
        Sep 27, 2017
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        Address: 600036

        I have booked tickets from mysore to chennai on 30/09/17. But instead of booking on 1st october 2017, it is booked on 30/09/17 even though i have selected date on 1st october 2017. My m-ticket pnr 4080555-ts[protected]wtqm. Departure time 18.00pm. Bus type: a/c, semi sleeper, volvo, multi axle. Operator type: seabird tourists. Seat nos. R12, r9. I request you to cancel the ticket and refund
        Mobikwik customer support has been notified about the posted complaint.
        My name is pratibha To day I have tranfered Rs3000/- to mob [protected] instead of [protected] from Mob No [protected] as per sms amount is held up for want of confirmation Pl ressend the amount to mob No [protected]as warly as possible
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          M
          manikesh
          from Hyderabad, Telangana
          Sep 26, 2017
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          We had actually booked a ticket from hyderabad to visakhapatnam. We had actually opted for a 10 o clock bus from boarding point ameerpet and we had made the payment. Later it said that it had started from ammerpet at 7 41 pm. But when we booked it showed that the bus is available at 10 clock at ameerpet. Now we called the bus operator and he told us that he wont refund the money and spoke rudely and not responded properly.

          Travel date-26th sept
          Operator-lta
          Ticket pnr-ts[protected]ocdd
          Operator pnr-10328
          Seat no-36

          We want a refund for this as we are not travelling by this bus and the options were inappropriate. When we tried to cancel the ticket, it didn't show the invoice details and says no invoice data. This is utter cheating. Hope you help us with this issue.
          Mobikwik customer support has been notified about the posted complaint.
          Have booked bus ticket from calicut to madurai on 29/9/17.am not traveling .so plz refund the amount...sir

          cancellation - Comment #2867438 - Image #0
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            S
            santosh_frantic
            from Bengaluru, Karnataka
            Sep 26, 2017
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            Address: Gurgaon, Haryana, 560004
            Website: www.mobikwik.com

            I have been using the id for long and last transaction was made on 18/sep/2017 after which my id was blocked, the company doesn't have a contact number or email address for queries or complaints to reach mentioned on their website and the only feature from help/support section to raise a ticket apparently doesn't work once the user is blocked. For updating pan details with account one can email [protected]@mobikwik.com

            Blocked id is [protected]@gmail.com
            Mobikwik customer support has been notified about the posted complaint.
            Oct 08, 2017
            Updated by santosh_frantic
            Its been almost 2 weeks and I haven't received any email from Mobikwik as yet. Govt has to take some action against the company. They're scamming a very big crowd I'm sure. I think you guys will wait till it goes like Jaypee, Maytas or hundreds other scams like 2g etc before actually doing something about it.
            Absolutely right same with me for two days i'm also looking for a e-mail or contact no to complaint. I think we should report it to the RBI or any other concern govt. agency. As our hard earned money is blocked without any notification. There call center is also upgrading.
            santosh_frantic's [Complaint's author] reply, Oct 1, 2017
            It almost looks like they're blocking all non-KYC complainant customers without prior notice. They should at least unblock after submitting the docs and there's not response from over a week after I uploaded to [email protected] as stated by their representatives. This portal doesn't seem to be doing much either, so many unresolved issues been pending for very long. Indian govt is a sham! All looters and none actually improving the country!
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              H
              hardikdeliwala
              from Ahmedabad, Gujarat
              Sep 26, 2017
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              Address: Ahmedabad, Gujarat, 380007

              Hello, i have done my postpaid recharge 6 times. Out of that 4 times are recharge success msg shown and 2 times it refunds money. But in idea customer care they told me that there is only one time bill payment done. And that is 100 rs. When i register complain then mobikwik given me 4 transaction id for the same : gj[protected], gj[protected], gj[protected], gj[protected]. And it resolve the issue. And closed the ticket. Now idea complain declined that they have not received any payment through this id, i have complain to mobikwik with ticket no : #6939746 and #6970686 but my complain is not resolved yet. Please refund my 400 rs or pay idea postpaid bill
              Mobikwik customer support has been notified about the posted complaint.
              Sep 29, 2017
              Updated by hardikdeliwala
              Still I am not receive any response from the mobikwik. PLEASE STOp USING MOBIKWIK.
              THEY ARE CHEATERS.
              Oct 11, 2017
              Updated by hardikdeliwala
              Still I am not receive any response from the mobikwik. PLEASE STOp USING MOBIKWIK.
              THEY ARE CHEATERS.
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                C
                chat2amit
                from Gurgaon, Haryana
                Sep 23, 2017
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                mobikwik is fake

                Address: Gurgaon, Haryana, 122001
                Website: MOBIKWIK.COM

                My transaction to pay 520 rs to ebay from mobikwik failed, , , as mobikwik did not pay ebay from my wallet having sufficient money.

                I tried the nos in website below...But all nos are fake and wrong...

                Https://www.Mobikwik.Com/help/customersupport

                mobikwik is fake company...
                It can run away anytime..
                Never keep your money in mobikwik wallet, ,...
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                A
                abhik_sky
                from Vijayawada, Andhra Pradesh
                Sep 23, 2017
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                Hi team,

                I tried to book a train ticket on 17th sep, 17 using irctc mobile app paying through mobikwik by internet banking. After confirming the payment got a message that your bank declined the payment but however the money got deducted from my account and in the transaction detail its showing towards mobikwik money has been debited. It has been almost 6days after but i haven't got that money refunded yet in my account. Contacted irctc and as per they did not receive the amount which means its stuck with mobikwik only. Irctc transaction id for the same is : [protected] and raised a ticket in mobikwik for this issue, id of which is: #6997225

                Please help me in this case to get my money back.
                +1 photos
                Mobikwik customer support has been notified about the posted complaint.
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                  B
                  BhavnaG
                  from Mumbai, Maharashtra
                  Sep 22, 2017
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                  I would like to bring this into your kind notice that today from 11.16 am to 11:30 am four unauthorized transactions took place from my father's icici bank debit card no:#3 of amounts rs 5000 /-, 5000/-, 3000/- and 1000/- at mobikwik. Earlier he got a call on his mobile from mobile number [protected] and the person claimed that he was calling from icici debit card department and my father's credit card has been blocked and he would require the card no. To unblock it and as my father have no knowledge about the debit card transaction process he shared the card no. And cvv no. Too. When the call was over he got sms from icici bank stating transactions of the above said amounts. So total amount was of rs 14000/- which was out from my father's account. As soon as i came to know about this i got the debit card blocked and now i need your help to cancel all the above transactions as soon as possible. Further please do the needful on urgent basis and revert on this mail [protected]@gmail.com
                  Mobikwik customer support has been notified about the posted complaint.
                  My mobile is [protected], I transfered money Rs 115 to [protected], But costumer is not using this mobile number there are using alternative mobile number for mobikwik, but transaction showed success.
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                    M
                    Mohammed Wikhar
                    from Tumkur, Karnataka
                    Sep 22, 2017
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                    Address: 560046

                    My mobikwik account got disabled for no reason and i have 14000 in my wallet no costumer care number is working plz help me out my mail id is [protected]@gmail.com im trying to call them but there is no response im huge trouble i want my money back and i have all the documents with me for any verification pls resolve my issue im tired trying to call them non of the numbers are working how can someone take my monemoney and disable my account its like begging for your own money and no one respond i request you to take action on this for no reason you cant block me
                    Mobikwik customer support has been notified about the posted complaint.
                    Sep 25, 2017
                    kamrudden's response
                    Note used my maney
                    Please help me I am not able to login my account. Register mail I'd is [protected]@gmail.com. It's showing user is disable please help me sir RS 1000 on my wallet. Please help me unblock my wallet.

                    account disabled and money is stuck in account - Comment #2859265 - Image #0
                    Transaction id RJ[protected] Phone no-[protect](relience jio) Email [protected]@gmail.com Amount-399 rs I want to recharge other amount in relience jio.Mistakenly i have entered wrong amount . Please refund my money in my wallet.
                    My money is deducted from bank 5300
                    But its not yet credited in my wallet
                    Number is [protected]
                    please help me i raised a ticket but no use.
                    Ticket no. Is #6960243
                    Please do something

                    account disabled and money is stuck in account - Comment #2862587 - Image #0
                    Note ussd manie

                    account disabled and money is stuck in account - Comment #2863710 - Image #0
                    account disabled and money is stuck in account - Comment #2863710 - Image #1
                    account disabled and money is stuck in account - Comment #2863710 - Image #2
                    account disabled and money is stuck in account - Comment #2863710 - Image #3
                    account disabled and money is stuck in account - Comment #2863710 - Image #4
                    A recharge of Rs. 50/- was made by me on 12/09/2017 on mobile nos. [protected], [protected], [protected] each, but only two nos. were recharged and also Rs. 50/- were neither refunded to my bank account and nor to my mobikwik wallet even after the elapsing of more than seven days.
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                      K
                      kp1234567
                      from Himatnagar, Gujarat
                      Sep 21, 2017
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                      Address: 363002
                      Website: zaak epayment services pvt ltd

                      I transfeered rs.1500/ through zaak epayment services pvt ltd but not

                      Shows in my mobikwik wallet.

                      This is i writes complain second time. No one receives phone on customer care

                      And even no answer on my mobile number [protected].

                      Please do needful for it are you blocking money of people or uses it?

                      A fraud app bogus site

                      Please refund my money means revert back in my bank account.
                      Kekin shah
                      [protected]
                      Mail id; [protected]@yahoo.co.in
                      Mobikwik customer support has been notified about the posted complaint.
                      My primary no not registered for the acount [protected]@gmail.com so other not receive and not any recharge this account and my wallet balance is 159 rupees not use any transaction.
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                        S
                        sambhajikumbhar
                        from Mumbai, Maharashtra
                        Sep 21, 2017
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                        Address: Raigad, Maharashtra, 410206
                        Website: Mobikwik

                        I am sambhaji kumbhar user id is [protected], i have recharged to wallet rs 1000, money is deducted from my bank account but not showing in uts wallet.

                        Kindly resolve this issue asps rs 1000 not showing in uts wallet. Lindy do the needful.

                        Sbi refrence no :[protected]igacbcodp2
                        Amount: 1000/-
                        Bank : sbi
                        Date: 21 september, 2017

                        Thanks and regards

                        Mr. Sambhaji kumbhar
                        Mobikwik customer support has been notified about the posted complaint.
                        Already provide all the doc's to the concerns which demands from me. But still I m not able to use my account several time I m sending mails
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                          J
                          jay jariwala
                          from Surat, Gujarat
                          Sep 20, 2017
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                          Address: Surat, Gujarat, 395003

                          My mobikwik account is disabled and i called several time but mobikwik executive does not response there is noway to solve the problem.
                          So please help me to resolve the problem because i had above rs. 7000. This is the amount that is needed for some necessary bills.
                          My mobikwik account details is listed below:
                          My account no.[protected] and [protected]
                          Mobikwik customer support has been notified about the posted complaint.
                          Sep 20, 2017
                          Updated by jay jariwala
                          my account no [protected] nad [protected]
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                            B
                            Brijendra Rawat
                            from Ujjain, Madhya Pradesh
                            Sep 20, 2017
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                            Address: 473665

                            Sir, my name is krishna rawat. On 17/09/2017 and 18/09/2017 i got a call from a fraudster pretending to be a banker. He convinced me and got the otp from me. Then i got 2 sms that rs.5000 and rs.4999 has been deducted from my bank a/c and the money is credited to someone's ola money. My a/c is in state bank of india

                            Below are the details :

                            Card no : 622018xxxxxxxxxx4724
                            Name –krishna rawat
                            Sbi a/c - [protected]
                            Mob [protected] and [protected]
                            +1 photos
                            Mobikwik customer support has been notified about the posted complaint.
                            Sir,
                            I'm Sagar Shelke from Pune.
                            Some one my MobiKwik Account is hack.
                            Account showing Invalid no. And also User disabled.
                            Kindly help me.

                            about fraud - Comment #2883845 - Image #0
                            I All ready complaint on last week but not any feedback or not take any customer satisfactory mail or phone call.
                            This is not good for your Company SOP.
                            You are not taking care of your customers.
                            My Mb No. Is [protected].

                            So Sir,
                            This is requesting to you please open my account with 100% Security.
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                              E
                              Ekta Mahajan
                              from Chirala, Andhra Pradesh
                              Sep 19, 2017
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                              Website: Mibikwik

                              Hi i have made a payment of rs 597/- from mobikwik for booking irctc tickets but didn't get my ticket confirmation. The irctc website still showing the status-payement requested. Please refund my amount as soon as possible. I have tried many times but the customer care services is not responding.
                              My transaction id is [protected]. Please need urgent help
                              +1 photos
                              Mobikwik customer support has been notified about the posted complaint.
                              Recharge not done airtel dth [protected]

                              mobikwik wallet money deducted but my irctc ticket has not been booked - Comment #2856836 - Image #0
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                                A
                                Ashok KR Kar
                                from Kolkata, West Bengal
                                Sep 19, 2017
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                                Address: North 24 Parganas, West Bengal, 700110

                                I have paid through mobikwik account to oyo hotel for hotel booking at kanpur. I have used mobikwik payment gateway and website for this purpose. Online they have shown that they are giving 100% return cash for 1st time user in case of hotel booking. But i have learned that super cash is bogus which i cant use easily. So i have cancelled the booking through oyo hotel site. But mobikwik did not refunded my money back. What can i do for this? They are using some rules which is against consumer interest. Who can help me to resolve this issue.

                                Regards ashok kumar kar, [protected]
                                Mobikwik customer support has been notified about the posted complaint.
                                Sep 19, 2017
                                Updated by Ashok KR Kar
                                no body can call them ... because they have no system except web mail
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                                  Ananta Ray
                                  from Siliguri, West Bengal
                                  Sep 19, 2017
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                                  Dear sir, i have transferred amount rs 4250 to mobikwik wallet number [protected] in place of mobikwik wallet number [protected] due to mistake.
                                  So, please refund this amount into my mobikwik account number [protected].

                                  Order no :-5597b88055398 dated 19/09/2017

                                  So kindly help me for refunding my money.
                                  Thank you.
                                  +1 photos
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    kavita200
                                    from Allahabad, Uttar Pradesh
                                    Sep 18, 2017
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                                    Address: 228001

                                    This is to inform you that i kavita dwivedi is unable to use my mobikwik account for last 4months while login it showing the message user is disabled. Now how can i do my further transaction with my account. I am calling in the toll free number but they are not responding.in the help section of mobikwik app it is showing user is disabled. Register mobile [protected] email [protected]@gmail.com
                                    Please do the needful as soon as possible to activate my account and i can start my further transactions.
                                    Thanks,

                                    Mob:-[protected]
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Sep 18, 2017
                                    Updated by kavita200
                                    This is to inform you that I Kavita Dwivedi is unable to use my mobikwik account for last 4months while login it showing the message user is disabled. Now how can i do my further transaction with my account. I am calling in the toll free number but they are not responding.in the help section of mobikwik app it is showing user is disabled. Register Mobile [protected] Email [protected]@gmail.com
                                    Please do the needful as soon as possible to activate my account and i can start my further transactions.
                                    Thanks,

                                    Mob:-[protected]
                                    Transaction id EN[protected] Phon no is [protected] (airtel gujarat) Email [protected]@gmail.com Amount-399 rs recharge on wrong mobile no so Plzz refund my money in my wallet
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                                      P
                                      pabitranarzari2017
                                      from Lala, Assam
                                      Sep 18, 2017
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                                      Dear sir/madam,
                                      My mobikwik account is disabled and i called several time but mobikwik executive does not response there is noway to solve the problem.
                                      So please help me to resolve the problem because i had above rs. 7000. This is the amount that is needed for some necessary bills.
                                      My mobikwik account details is listed below:

                                      Mobile no.: [protected]
                                      Email id: [protected]@gmail.com
                                      Name: pabitra narzari
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Sep 18, 2017
                                      dar ajaz's response
                                      How I can see my issue will solve give me detail where I see plz help me to unblock my security pin of my mobiwik account . Thanks
                                      I had blocked security pin plz help me to unblock my wallet

                                      mobikwik account no. 7002745508 account is disabled - Comment #2856821 - Image #0
                                      mobikwik account no. 7002745508 account is disabled - Comment #2856821 - Image #1
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