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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik Phone Numbers

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+91 93 1392 5342
4535
3180
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 209

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M
Madhab Lal Banik
from Kolkata, West Bengal
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recharge rs.399 on jio m. no-8910251532

Address:Kolkata, West Bengal

Dear sir

Lasr saturday (09/09/17) from advice from jio kolkata w. B circle using promo code, shows a cash back rs.159/- through your mobikwik. Therefoe i have recharge of rs.399/-through my atm card not credit to my above mentioned m. No. Till to day.in the mean time i have contacts several times with jio but not yet any amount credit with my jio no. But my bank debited this amount pl. Recharge my mobile and if any cash back...
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V
Vikas17091984
from Pune, Maharashtra
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payment transfer but not credited in my account

Address:Gurgaon, Haryana, 122002

On 30 th august i transfered 4746 rs from mobikwik application to dena bank third party account but still the amount not credited in third party account and from the customer care number provided by mobikvik is also wrong number nd in application help option available but its alo dnt give proper reply where is my amount i dnt know and the mobikvik also dont support for it....
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S
sudhbndl
from Delhi, Delhi
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refund of failed transaction of mob no 9466200986

Address:1100027
Website:mobiqwik.com

On 30th august i had added 1600 in my mobiqwik wallet and went for shopping. While making payment of rs 500 at store he tried twice and told me transaction not successful. Also i had no transaction shown in my wallet. But my amount 500x2 (Rs 1000) was deducted. When i complained to mobiqwik about refund they informed me that i have to wait 7-10 days for refund. But after 10 days now they are saying that i have to get written letter from merchant...
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A
from Mumbai, Maharashtra
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bus refund for sahara bus cancellations

Address:Mumbai City, Maharashtra, 400706

They didn't even called up and gave us an update about bus.
When I called up they are saying that their is no bus available - what a horrible service never expected from Sahara travels as I wanted to go to Hyderabad in urgent scenario- Kindly refund my amount back to my account which I payed to Sahara - I promise I won't even book any sort of Sahara travels anywhere in the country n I will tell all my friends/neighbours/ relatives/...
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N
NAMO NARAYAN MEENA KARAULI,RAJASTHAN
from Bhubaneshwar, Odisha
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fraud money transfer from my account to mobikwik

In concern with above subjected on dated 08.09.2017 someone fraud person done 1 no. S of transcation from my account to wobiwik. I already registered complaint in home branch.
Name-pukhraj meena
Account number sbi bank ending with 21645
Atm card number ending with-97655
Photographs of fraud messages received are enclosed.

Fraud message
On dated 08.09.2017 timing 12:51
Thank you for...
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S
ssharma5018
from Chennai, Tamil Nadu
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supercash

Dear sir

Please find statement and supercash give in m y mobikwik account.

Your monthly wallet activity for the month of august, 2017.

Primary number:[protected]
Date:[protected]
Number of transactions:2
Total mo
Ney spent:₹ 10.00
Total money added:₹ 10.00

Transaction summary
Date transaction details amount
Aug 25 2017 11:36:03...
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D
Debleena Dhar
from Pune, Maharashtra
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my account have been blocked

My email id is [protected]@gmail.com and mobile numver is [protected].
This is to inform you that i, debleena dhar, is unable to use my mobikwik account for last 25days while login it showing the message user is disabled. Now how can i do my further transaction with my account. I am calling in the toll free number but they are not responding.in the help section of mobikwik app it is showing user is disabled.
Please do the...
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V
viswam baran
from Bengaluru, Karnataka
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in this app i recharged twice same number mobikwik

Address:560037
Website:Mobikwik

Sir in mobikwik app i recharged twice the same number [protected]. Because first i recharged that 'time it showed some error unsuccessful so i done one more time. But both time was done my mobikwik balance get less 399+399 i asked mobikwik customcare they saying you enquiry with airtel customcare they you ask to mobikwik so i don't know what happened my 399 simply i lost please kindly help me my phone number is [protected] thank you please...
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U
uma prise
from Kanpur, Uttar Pradesh
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my account has been blocked

My email id is [protected]@gmail.com and mobile number is [protected] and they have blocked my account since three months and have mailed many time but they are not replying to me and I have near 6500 Rs. in my mobikwik account .
I have tried many time to login bur error getting account desabled .
Please help me to unblock my mobikwik account or to get my money back.
Please help me.
Thanks...
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S
Suriya Cruze
from Auroville, Tamil Nadu
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I did receive money in wallet

Address:Coimbatore, Tamil Nadu, 641025
Website:www.mobiwkiw.com

I have recharge 333 rs for my bsnl mobile. Recharge failed. Amout moved to mobiwkiw wallet. I din get any amt in tat wallet. Transaction id -88d349c4f203. Refund form is not there in mobiwkiw app store. I want neccesssary step to refund my amount in my wallet. So that i can transfer to my acct. Thank you.
U want to solve problem quickly i want responses...
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S
Saida Reddy M
from Hyderabad, Telangana
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jio recharge cashback not added

Address:Hyderabad, Andhra Pradesh, 500050
Website:Mobikwik

I am new user to mobikwik and recharged with rs.399. Offer is rs.159 cash back need to add. When i enter promo code it clearly showed me i am eligible for cash back offer. But after the payment i didn't get cash back.

I raised complaint on this and they replied me 'i haven't enter promo code, hence no cash back'.

Same kind of experience i had with mobikwik previously also, it lost credibility...
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R
Rohit Pritwani
from Asansol, West Bengal
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fraud of 170000 rupees of that person-7827673186

The person to whom i hav transfeered money is fraud mob no of that person-[protected] i hav transferred 17000 rupees to this number he is fraud soliciting innocent persons money plssss refund me the amount. This fraudster solicits for providing products at cheap rate and asks to trf money in his number. Whne u transfer money he blocks u. He is fraudster plsss deduct money frm his account and refund me and block his account he is fraud...
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S
Shitalben
from Surat, Gujarat
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super cash not received

Address:Bhavnagar, Gujarat, 364290
Website:Mobikwick online

Hi i am mehul patel user of mobikwick apps i booked bus tickets 2 no's from ankleshwar to mahuva value is rs 1016 used code is ganesh50% so supercash amount rs508 is applied here but after more than 72hrs supercash amount rs508 had not received in my account so kindly do the needful help me. Also customer care call not connect.

Regards
Mehul patel
+91 [protected]
[protected]@ymail.com...
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G
gyani1
from Delhi, Delhi
Mar 25, 2022
This thread was updated on Mar 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wallet not updated but money deducted from bank

Address:732215
Website:www.mobikwik.com

Dear, i added money to my mobikwik wallet amount with a bank transaction amount of rs. 244 /-. Money was deducted from my bank account and still not credited into the mobikwik wallet. Kindly refund my money or atleast credit it to my wallet. My email id is [protected]@gmail.com and my registered mobile number is [protected].
Thanks in advance.
Kindly do the needful....
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S
Sohan1424
from Mumbai, Maharashtra
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recharge unsuccessful, money not returned

Website:www.mobikwik.com/?

August 19th i recharged jio [protected] with 498. Invoice is generated but recharge is not done. It is neither in wallet not recharged.

I raised a complaint in this forum (https://www.consumercomplaints.inmobikwik-cash-back-of-dish-tv-recharge-c1667258#c2824384) and it is marked as resolved. It is not resolved.

As a followup to previous complaint, mobiwik folks called me asking for credit card details and to...
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A
Anubhab
from Mumbai, Maharashtra
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supercash not provided for promo code billpay

Address:Nadia, West Bengal, 741245

I made an electricity bill payment on 27.08.2017 of rs. 1440.00 using promocode "billpay" to get 2% supercash. Transaction no. Is mp[protected]. However, mobikwik didnot provide me requisite supercash of rs. 28.80.

Upon query (Ticket id: 6917880), they have informed me that i hadnot use any promocode in the transaction.

It is to mention here that
I) if i didnot use any legitimate promocode, my existing supercash...
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P
Prince Vivek
from Indore, Madhya Pradesh
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used disabled

Actually my acount is blocmed from long perjod of time they dont enable the user. I tried to login but it always show user is disabled.

It is very ridiculous i have money on that i want it back
The contact no is showing not reachable.
Pls help me to unblock my mobikwik account and resolve the problem.
Please help me to enabling the user again
My mobikwik user id
[protected]@gmail.com...
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D
Dilip Kumar TV
from Hyderabad, Telangana
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booked bus ticket but not yet received confirmation

Address:500090

Dear sir/madam

I had booked one bus ticket from hyderabad to vellore on[protected] and travels is jbt travels through your mobikwik site and rs. 1000/- debited in my credit card account but not yet received any confirmation sms from your site or jbt travels.

I contacted jbt travels but they told no ticket is booked.

Passenger name: dilip kumar tv
Contact no. [protected]...
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S
srinivas1988
from Kangayam, Tamil Nadu
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not getting super cashback rs.159

Address:Chennai, Tamil Nadu, 600012

I recharged my jio number [protected] of rs.399 by using code of newjio which is for supercash of rs. 159 flat. But i didn't get any cashback.
My mobikwik login details as user name [protected]/malla. [protected]@gmail.com

I am giving my transaction detail as required by you "your a/c xxxx591029is debited by rs. 399.00for avenues[protected]/https://www.mobikwik.com/thru net banking - ref:[protected]/08/2017 15:22-...
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S
shankar17mech
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wrong information about recharge pack

I recharged my vodafone kerala prepaid mobile for rs 247 pack.in mobikwik they mentioned as local + std calls free for 28 days. I completed my recharge based on mobikwik information but std calls are not going. Then i check ed with vodafone customer care they mentioned 247 pack for local calls only. I have attached the mobikwik app 247 pack information screen shot. Kindly refund the money immediately.

Order no: en[protected]br...
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