Mobikwik Complaints & Reviews

Address: Visakhapatnam, Andhra Pradesh

Sir, I made two transactions with mobikwik.com on 26/8/2014, each with Rs.300/- i.e., in total of Rs.600/-. As per the site of mobikwik.com, the recharge is successful but amount is not recharged to both the mobiles i tried to recharge i.e., mobile no's. [protected] and [protected]. The transaction details are give below for your perusal.

1. Transaction id = [protected];
Amount recharged = Rs. 300/-;
Mobile no. tried to recharge = [protected];

2. Transaction id = [protected];
Amount recharged = Rs.300/-;
Mobile no. tried to recharge = [protected];
Please look into the matter and do justice to me by crediting the amount of Rs. 600/- in total for the above mentioned two transactions to my mobikwik wallet at the earliest. My email id is "ksn.[protected]@gmail.com".
Thanking you,

Aug 14, 2020

Complaint marked as Resolved

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Address: Hyderabad, Andhra Pradesh

Sir, this is seshu chowdary. I added an amount of Rs.60 into my mobik wallet. But my wallet is displaying Rs.0 in my account. My transaction ref. No. Is CCABH2AZD329IGY6171726 TRANSFER TO [protected] AVENUES INDIA PRIVATE Amt. Rs.60. Plz solve my problem. Credit back my amount.

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Address: Pune, Maharashtra

My name is vanga srinivas reddy, having IDEA mobile post paid connection with mobile number [protected].I have paid Rs.1419.00 on 02/08/2014 towards my IDEA mobile bill through ONE MOBIQUICK.However it is not credited to my mobile bill so far though the bill is dibited to my credit card..As such I am forced pay again as my mobile services are disconnected. In view of the above I request you to refund my amount Rs.1419.00 back to me immediatly as I already paid same bil second time.

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Address: Mumbai City, Maharashtra

I had paid my mobile bill paid Rs-285/- through SBI net banking. Money was deducted my credit card account my mob-[protected]. I have received massage your bill paid successful but IDEA customer care told your bill payment not received and stop my service.I am requesting to you kindly give my money back.

Aug 14, 2020

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Address: Visakhapatnam, Andhra Pradesh

As per the TICKET NO.1021403, I made a complaint regarding two unsuccessful transactions took place on 4/8/2014 each of Rs.300/- ile., in total of Rs.600/-. As per your reply only one transaction is updated. But I made two transactions with you. Please clarify the issue and mail me the latest wallet balance of my account.

In your mail sent to me on 17/8/2014, it is not clear that you had refunded Rs.600/- or Rs.300/- to my wallet. Please clarify the issue and mail me the latest wallet balance.

Thanking you,

Aug 14, 2020

Complaint marked as Resolved

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K

kothapalli

from Mumbai, Maharashtra

Aug 23, 2014

As per the TICKET NO.1021403, I made a complaint regarding two unsuccessful transactions took place on 4/8/2014 each of Rs.300/- ile., in total of Rs.600/-. As per your reply only one transaction is updated. But I made two transactions with you. Please clarify the issue and mail me the latest wallet balance of my account. In your mail sent to me on 17/8/2014, it is not clear that you had refunded Rs.600/- or Rs.300/- to my wallet. Please clarify the issue and mail me the latest wallet balance. Thanking you,

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Address: Jalandhar, Punjab

i paid rs1500 against my idea bill of mobile no [protected] amount was deducted but not paid to my idea ac i have also sub mmited my voter id iam not able to operate your on line site if the mobile no was added why did you not complete the transaction now i am sending you the mail asking you to resolve the matter it was a blunder of mine paying through mobikwikit is so kwik that a complaint has not been resolved in three days i dont understand your site working why are you not paying the money to idea they have shut my service because kindly send the money against my idea no no thanks

Aug 14, 2020

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A

AryanCons

from Pune, Maharashtra

Feb 6, 2018

I did the online IDEA Unlimited Recharge of 509 rupees using your wallet but the recharge is not done even after 4 days has passed. I also raise the tickets on your portal Ticket #7806401 & Ticket #7806401 but still it is in progress state, My money is already deducted .
I want money money back.

Please resolve this issue as soon as possible.

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Address: Angul, Odisha

The above transcaction id is of Rs 200 and is yet to be got recharged to my mobile no:[protected], the amount got deducted from my account and to be recharged to my mrentioned Mobile no on 15 Aug 2014. KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL. Regards, CP Sajesh Mob No:[protected]

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Address: Bangalore, Karnataka

I Have added Money through cash pay and they collected 600rs from me.But my wallet balance was 300rs, i have raised tickets and i got a reply from mobwik stating that wallet has been updated but my wallet balance was only 300. Registered email id:[protected]@hotmail.com ..Mob no.[protected]

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Sep 14, 2014

Updated by Rajesh BlackHat i choosed cash pay of 600rs and i paid it..they said it will be updated within 3 hours but nothing happend later 300rs was updated but what happen to the other 300rs..i raised a complaint but they said wallet has been updated but nothing happend..Atlest refund it..Worst service..Registred email id :[protected]@hotmail.com...my contact no.. at the time of cash pay :[protected]..But right now im using other no.[protected]

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Address: New Delhi, Delhi

made a payment by your portal on 10.7.2014 but yet its not received to BSES Rajdhani. My Transaction Id [protected] and this month my Bill is double . its totally your fault. and the number you given on site is invalid. I made payment by debit card and the payment transaction cut one times from MY debit card. Please its my hardly request to call me as soon as possible or resolve this problem in few hours by your side. Otherwise I will take strong legal steps definately.Sachin [protected]

Aug 14, 2020

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Address: New Delhi, Delhi

hello, I had recharged Airtel mobile on 10.07.2014 but till now I have not received recharge amount. Hence request you to please look into the matter & refund my amount at the earliest. Recharge Details - Transaction ID[protected] Amount - 330/- Mail ID - raj.[protected]@gmail.com Mob No - [protected] With Warm Regards, Narendar singh...

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dear sir This for my tranx ref no [protected] and ill recharge with aircel 2G data plan on last 14.08.14 on 8.15pm but u r debited my amt 124 but still am not receiving my data plan wats the reson and when will u credited the data plan how can to contact with u

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Address: Vellore, Tamil Nadu

i had paid money of rupees 13799 to buy a product on e bay through mobikwik wallet . money had been deducted from my account but it wasn't updated in my wallet and from mobikwik i received a mail to submit an id proof to update the amount and i sent the id proof (voter card) but again they said there is a limit of 10000 for addition of amount on wallet they said and we had refunded your amount to your bank it may take 7-21 days. but its already 21 days gone but there is no response from them .please help me to get out f this .

+2 photos

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Today I paid my idea postpaid bill through credit card payment through your company. The amount has deducted from my bank account but my Mobil bill didn't get paid. Transaction ID :[protected] Amount : 3438.00 Email : [protected]@gmail.com Mobile : [protected]

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Address: New Delhi, Delhi

Dear Sir, I had recharged Airtel mobile on 18.07.2014 but till now I have not received recharge amount. Hence request you to please look into the matter & refund my amount at the earliest. Recharge Details - Transaction ID[protected] Amount - 330/- Mail ID - raj.[protected]@gmail.com Mob No - [protected] With Warm Regards, Tej Bahadur Singh..

Aug 14, 2020

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R

Renny Sam

from Kottayam, Kerala

Feb 17, 2017

Recharged for 198... still didnt got recharge or refund. Please look into the issue

Didn't get recharge amount - Comment #2662527 - Image #0

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Address: New Delhi, Delhi

I had done transaction on domino.co.in using mobikwik wallet. Total billing amount was 598. Money got credited successfully to the wallet but was not paid to dominos and my wallet got debited by amount 598. I got a message "payment was unsuccessful. Kindly pay again ". So I had to do transaction twice on dominos using mobikwik wallet. That means I have lost 598 rupees. I also queried the same to mobikwik but there has been no response. Kindly give me 598 rupees into my wallet. My Transaction ID is MMBK[protected], Transaction type : Debit from Wallet. Please find below the attached screenshot of my mobikwik transaction history. You can easily find I have done two transactions on Dominos for the same amount i.e. Rs. 598.

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Aug 17, 2014

Updated by ImMG I had done transaction on domino.co.in on 16/8/2014 using mobikwik wallet. Total billing amount was 598. Money got credited successfully to the wallet but was not paid to dominos and my wallet got debited by amount 598. I got a message "payment was unsuccessful. Kindly pay again ". So I had to do transaction twice on dominos using mobikwik wallet. That means I have lost 598 rupees. I also queried the same to mobikwik but there has been no response. Kindly give me 598 rupees into my wallet. My Transaction ID is MMBK[protected], Transaction type : Debit from Wallet. Please find below the attached screenshot of my mobikwik transaction history. You can easily find I have done two transactions on Dominos for the same amount i.e. Rs. 598.

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I

ImMG

from Delhi, Delhi

Aug 17, 2014

I had done transaction on domino.co.in on 16/8/2014 using mobikwik wallet. Total billing amount was 598. Money got credited successfully to the wallet but was not paid to dominos and my wallet got debited by amount 598. I got a message "payment was unsuccessful. Kindly pay again ". So I had to do transaction twice on dominos using mobikwik wallet. That means I have lost 598 rupees. I also queried the same to mobikwik but there has been no response. Kindly give me 598 rupees into my wallet. My Transaction ID is MMBK[protected], Transaction type : Debit from Wallet. Please find below the attached screenshot of my mobikwik transaction history. You can easily find I have done two transactions on Dominos for the same amount i.e. Rs. 598.

Refund my money - Comment #2041409 - Image #0

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S

satbir.yadav

from Erode, Tamil Nadu

Feb 18, 2015

Sir, i have complained many times about not crediting of my money to my
wallet..mobikwik customer care services is not responding.So please make
my money returned to my wallet. These are the details of the amount not
credited to my wallet, transaction i.d. -[protected].. email id-
[protected]@gmail.com mobile.no.- [protected]. date of transaction-
29/01/2015 amount- RS.1590. pls refund my money

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L

love.singhal98

from Jaipur, Rajasthan

Apr 1, 2015

i have installed application and i have pay my postpaid bill but could nod success and deduct money in my wallet account no is [protected] and other no is [protected], so i request to u please refund my money in my wallet account.

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J

jaswinder jassi

May 24, 2016

mobikwik online recharge but not recharge

maine mobikwik account mein net banking se 1000 rupee daale lekin mere mobikwik account mein koi paisa nahi ayia please mera paisa refund kr do

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V

vels4693

from Suchindram, Tamil Nadu

Jun 8, 2016

payment not update

my email id [protected]@gmail.com my sbi internet banking to transfer zaakpay 250 rs but mobikwik not update payment transfer details: sbi internet transfer to zaakpay MSBI[protected]IGP7773547 TRANSFER TO[protected]

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S

shweta26@

from Mumbai, Maharashtra

Jun 10, 2016

Data card tata indicom recharge

Hi, I had recharged my data card on 16/7/2014.The transaction failed but the money did not get credited to my accountThe money is there in wallet but i want the money back to my account.

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C

coolrahul18

from Delhi, Delhi

Jun 10, 2016

My a/c Blocked with Rs.124 balance

dear sir, Mobikwik blocked my a/c with wallet balance rs.124 after sending many mails they are not unblocking my a/c now what should i do??

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A

Abhishek_Prajapati

from Lucknow, Uttar Pradesh

Jun 10, 2016

Amount Debited from Wallet but not credited into my DTH account

Hi I recharged my DTH [protected] on 06th Aug'2014. But amount not credited in to my DTH account. Transaction ID: [protected] Transaction Date: Wed Aug 06 12:55:44 IST 2014 Transaction Amount: Rs. 315/-

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C

chutput500

Jun 15, 2016

wallet reactivation

My registered email id is [protected]@gmail.com and my registerd mobile no is [protected] and my wallet balance is 1640 rs but i am Unable to login my account. It shows wallet locked

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Address: Allahabad, Uttar Pradesh

Dear Sir/Ma'am, As per above subject i had made payment of Rs.200 to mobikwik account added money. But my kotak mahindra bank account debit in 200 hunderd rupees but mobikwik acount not add money please refund 200 hunderd rupees my kotak bank account . date 16/8/2014. Time 7:34 am rattan jalap mobile no. [protected]

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rattan jalap

Aug 17, 2014

Dear Sir/Ma'am, As per above subject i had made payment of Rs.200 to mobikwik account added money. But my kotak mahindra bank account debit in 200 hunderd rupees but mobikwik acount not add money please refund 200 hunderd rupees my kotak bank account . date 16/8/2014. Time 7:34 am rattan jalap mobile no. [protected]

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Address: Parbhani, Maharashtra

I have recharged my idea no [protected] on 12 aug 2014 I received message Dear User, MobiKwik Tranx Alert Type:Debit Amnt:Rs 449. I Service:Mobile Recharge-[protected] Status:Success New Wallet Balance:Rs 0 Tranx Ref:[protected] but didnt get recharge Rs 449 .l filed complaint also my ticket no are Dear User, MobiKwik Support Alert Type:Ticket Status: Open Ticket No: 1058578 Created On: 12/08/2014 Category: Android...but still no reply or refund or recharge from mobikwik. I was doing online recharge and the amount was debited from my account but I didnt get any recharge amount in my mobile

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Aug 14, 2020

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Address: Thane, Maharashtra

Dear Sir/Ma'am, As per above subject i had made payment of Rs.142/- to idea mobile thru my HDFC credit card (this payment made thru mobikwik) but that time above said amount debit from my credit card and got massage payment failure. So that time i had launch complaint to HDFC credit card customer service and they require failure payment confirmation letter on your letter head for refund or credit in my credit card. Pls do the needful & oblige us. Rgds, VIJAY B. KADAM [protected] [protected]...

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Address: Tirunelveli, Tamil Nadu

Hi please reply asap..I used mobikwik for recharge it was succesful...After some months i used to pay for matrimony...1st it failed..So i thought it will be refunding or as wallet balance and as i thought the mail on jul 5th after succesful transactions showed wallet balance(Rs.3000) with trans type credit to wallet...But statement mail as on august 2nd it showing wallet balance 0...Please do reply and return my money back

Aug 14, 2020

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B

Besikrao

from Solapur, Maharashtra

Feb 7, 2015

I have lost my wallet balance Rs.1371/- after reinstalling the mobikwik on android mobile Gionee-M2
Where is my money And what is meant by ticket or track ticket
please answer immediately

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Address: Chennai, Tamil Nadu

Hi Mobikwik account details: mob. no. [protected] mail id : [protected]@gmail.com Transaction id :[protected] Ticket No. : 1023069 On 26th of July, I recharge my wallet with 5700 Rs. Amount has been deducted from bank account but not credited to mobikwik wallet.I got a msg from mobikwik that my transaction has been put on hold, please send scanned copy of voter id card. I have sent them copy 5 times. But still they did not add money to my wallet. I have all the proofs like bank statement, transaction id, mail communication from them. This will be the last complaint else be ready to meet me in consumer court and legal court for your severe punishment Mob: [protected]

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Vinod Rani

from Delhi, Delhi

Aug 17, 2014

Thank you consumercomplaints.in With your help. I got my money But In betweenI got call from 2 different people calling themselves as calling from mobikwik. They tried to get my atm card details rather I abused them else I would have been coned thousands of ruppees. So one suggestion for everyone do not disclose your atm card details like CVV no. or Pin to anyone asking you on phone.

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 342

Unsuccessful recharge

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Amount deduction

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non-updation of IDEA post paid mobile bill

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Rs 285/- deducted my SBI credit card acc.

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Update of my wallet

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idea payment of 1500

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1408082557070 transaction ID yet to be recharged with Rs 200

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wallet did not get updated

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BSES Rajdhani, Electricity Bill Payment not received

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Refund my money

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debited my amount but not credited my plan

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i paid 13799 rupees

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Recharge didn't happen

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Didn't get recharge amount

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Refund my money

mobikwik online recharge but not recharge

payment not update

Data card tata indicom recharge

My a/c Blocked with Rs.124 balance

Amount Debited from Wallet but not credited into my DTH account

wallet reactivation

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wallet money not added.

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Send my money

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still not refund failure bill amt.

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Wallet balance lost

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5700 money not credited to wallet

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