[Resolved]  Mobikwik — Refund my money

Address:New Delhi, Delhi

I had done transaction on domino.co.in using mobikwik wallet. Total billing amount was 598. Money got credited successfully to the wallet but was not paid to dominos and my wallet got debited by amount 598. I got a message "payment was unsuccessful. Kindly pay again ". So I had to do transaction twice on dominos using mobikwik wallet. That means I have lost 598 rupees. I also queried the same to mobikwik but there has been no response. Kindly give me 598 rupees into my wallet. My Transaction ID is MMBK[protected], Transaction type : Debit from Wallet. Please find below the attached screenshot of my mobikwik transaction history. You can easily find I have done two transactions on Dominos for the same amount i.e. Rs. 598.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
Aug 17, 2014
Updated by ImMG
I had done transaction on domino.co.in on 16/8/2014 using mobikwik wallet. Total billing amount was 598. Money got credited successfully to the wallet but was not paid to dominos and my wallet got debited by amount 598. I got a message "payment was unsuccessful. Kindly pay again ". So I had to do transaction twice on dominos using mobikwik wallet. That means I have lost 598 rupees. I also queried the same to mobikwik but there has been no response. Kindly give me 598 rupees into my wallet. My Transaction ID is MMBK[protected], Transaction type : Debit from Wallet. Please find below the attached screenshot of my mobikwik transaction history. You can easily find I have done two transactions on Dominos for the same amount i.e. Rs. 598.

Complaint comments 

Comments

I had done transaction on domino.co.in on 16/8/2014 using mobikwik wallet. Total billing amount was 598. Money got credited successfully to the wallet but was not paid to dominos and my wallet got debited by amount 598. I got a message "payment was unsuccessful. Kindly pay again ". So I had to do transaction twice on dominos using mobikwik wallet. That means I have lost 598 rupees. I also queried the same to mobikwik but there has been no response. Kindly give me 598 rupees into my wallet. My Transaction ID is MMBK[protected], Transaction type : Debit from Wallet. Please find below the attached screenshot of my mobikwik transaction history. You can easily find I have done two transactions on Dominos for the same amount i.e. Rs. 598.

Sir, i have complained many times about not crediting of my money to my
wallet..mobikwik customer care services is not responding.So please make
my money returned to my wallet. These are the details of the amount not
credited to my wallet, transaction i.d. -[protected].. email id-
[protected]@gmail.com mobile.no.- [protected]. date of transaction-
29/01/2015 amount- RS.1590. pls refund my money
i have installed application and i have pay my postpaid bill but could nod success and deduct money in my wallet account no is [protected] and other no is [protected], so i request to u please refund my money in my wallet account.

mobikwik online recharge but not recharge

maine mobikwik account mein net banking se 1000 rupee daale lekin mere mobikwik account mein koi paisa nahi ayia please mera paisa refund kr do

payment not update

my email id [protected]@gmail.com my sbi internet banking to transfer zaakpay 250 rs but mobikwik not update payment transfer details: sbi internet transfer to zaakpay MSBI[protected]IGP7773547 TRANSFER TO[protected]

Data card tata indicom recharge

Hi, I had recharged my data card on 16/7/2014.The transaction failed but the money did not get credited to my accountThe money is there in wallet but i want the money back to my account.

My a/c Blocked with Rs.124 balance

dear sir, Mobikwik blocked my a/c with wallet balance rs.124 after sending many mails they are not unblocking my a/c now what should i do??

Amount Debited from Wallet but not credited into my DTH account

Hi I recharged my DTH [protected] on 06th Aug'2014. But amount not credited in to my DTH account. Transaction ID: [protected] Transaction Date: Wed Aug 06 12:55:44 IST 2014 Transaction Amount: Rs. 315/-

wallet reactivation

My registered email id is [protected]@gmail.com and my registerd mobile no is [protected] and my wallet balance is 1640 rs but i am Unable to login my account. It shows wallet locked

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7119
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information