Mobikwik Complaints & Reviews

sir, I Ramesh beniwal from sri ganganagar, I recharged videocon DTH on 31/07/14 but recharge failed and amount 200 debited from my mobikwik wallet.videocon DTH custmer id no 49929175. please refund my amount of 200. thanku

Mobikwik has recently launched it wallet service through which we pay for our online shopping. Ebay as provided the option to make payment using mobikwik. I tried to purchase a product from ebay by paying through mobikwik but when I reached the mobikwik gateway it asked me to add money to my wallet. After doing so when I tried to make payment it said transaction cannot be completed and my money is now stuck with mobikwik. I have asked mobikwik to refund my money but its been more than 15 days and there is not reply from them. Kindly help me in getting my money back.

Mr K. L Patil says I recharged of BSNL of Rs 135 on the date 02/08/2014 on this no. [protected] through yr mobikwik side & Rs 135 deducted from my mobikwik account but recharge of Rs 135 not received on account of my mobile no [protected] please refund Rs 135 to my mobikwik account ...

Its the worst and non trustable site please do not use this site for any payment. I have done an payment of Rs.9556 to BSES YAMUNA, its getting falied each time. I have open 3 tickets on there portal - #997526, #999625 and #1003704, but hvnt recieved any update on it till date. I have shared all the required details on this email - [protected]@mobikwik.com dated 12:47 Pm 31/jul/2014. I have shared all the required details to them which they had asked for refund but till date they have not refund the amount by NEFT and there are not providing me the update on my complaints that hv been done on there portal. I request you to please look into it and get my amount refunded as soon as possible.

Sir
I have made online payment of my MTNL landline number 27618561 having CA No. [protected] vide MOBIKWIK through reference no. [protected] on dated 26/07/2014 for an amount of Rs 757/- .

It is surprisingly to find that the same has not been reflected in the account of MTNL till date and I am continuously receiving the payment reminder calls from MTNL.

You are therefore requested to investigate the matter and reflect back the reason for non transfer of payment to MTNL against the above mentioned telephone bill till date.

Your early action is solicited for resolving the issue considering the urgency of matter being annoyed by the continuous bugging payment reminder calls on my phone which is disturbing me.

Yogendra Singh
Mobile No [protected]
[protected]@gmail.com

Dear Sir/Ma'am,

As per above subject i had made payment of Rs.142/- to idea mobile thru my
HDFC credit card (this payment made thru mobikwik) but that time above said amount debit from my credit card and got massage payment failure.

So that time i had launch complaint to HDFC credit card customer service and they require failure payment confirmation letter on your letter head for refund or credit in my credit card.

Pls do the needful & oblige us.
Rgds,
VIJAY B. KADAM
[protected]
[protected]

Respected sir, I have done transaction Ref.no.IGX4950650 for Rs.150.0 on 30/7/2014 at 3.29.24 by using SBI Net banking. but amount is not added in your account but my main balance fron sbi is deducted please return my amount earlier. Thanking You. Regards, Vhatkar Devdatt Rajaram mobile.no.-[protected]

I recharged my videocon DTH on date 26.07.2014.amount debit in my account but still not recharged. Below are the details. Please either refund my amount or recharge my videocon d2h account Transaction Type Debit from Wallet Service Description DTH Recharge Customer ID 10437370 Transaction ID [protected] Transaction Date Sat Jul 26 01:22:27 IST 2014 Transaction Amount 350.0 Wallet Balance 0 Wallet Type Semi Closed Regards Narendra [protected] [protected]@gmail.com

I have an account on www.mobikwik.com and it worked fine for some months. On 15 march I added 500 rs as they had a scheme (Add 500 rs and apply a code and get 50 rs extra in your wallet).I tried login into my account after 2 days but it was locked. In last 5 months I have tried everything I can: Called their customer care number umpteen times but never got a chance to talk to their customer care executive as the phone is always busy. I cannot log into my account so I cannot see the resolution of the tickets. Ticket No 900280 I want my money back. I won’t mind if they cancel or close my account but they should return the money. Meenakshi [protected]@rediffmail.com

29/7/2014 - I done recharge from Mobikwik. You have successfully done a transaction using money in my MobiKwik Wallet. But not reach the balance my mobile but deducted money in my ICICI BANK Debit Card. Recharge UNINOR no is[protected]. Transaction TypeCredit to Wallet Transaction Amount50.0 Pls refund Rs50 amount to my ICICI A/c OR MOBIKWIK A/C

i have purchased a product from ebay using mobikwik wallet.the cost of product was rs 200.my balance got deducted but the product didnot got conformed.. but contacting customer care they said that my money was refunded to mobikwik wallet but mobikwik didnot shows the balance...

paytm - fail to recharge
sunil381 Jul 28, 2014
order no is[protected]to paytm for recharge of [protected] mobile online. My balance was cut and not refund as per policy.pls take my complain.order no[protected] for [protected]same happened here on 28/07/14..

Hello, I had cancel the transaction [protected] on 14 July for amount of 6400/- for Mobikwick wallet, on the same day i cancel the transaction still the money is not refunded yet, why mobikwick providing such useless services to customer. i am going to fire complaint in Consumer court now. Please refund as soon as possible.. I had already send so many mails till now. but they are not replying me at all..Useless service providers Regards, Sameer Mob mo: [protected] Name: sameer jadhav

Hello, I had cancel the transaction [protected] on 14 July for amount of 6400/- for Mobikwick wallet, on the same day i cancel the transaction still the money is not refunded yet, why mobikwick providing such useless services to customer. i am going to fire complaint in Consumer court now. Please refund as soon as possible.. I had already send you so many mails till now Regards, Sameer They are not replying me at all.. Mob mo: [protected] Name: sameer jadhav

I am gnanasabapathy using mobikwik for recharge my mobile phone and tv pass one year now i cant use mobikwek.com because incorrect password in my account .I have amount rs, 450 kindly do tha necessary action for me.My mail id( [protected]@gmail.com ) my mobile number ( [protected] ) thank you sir.

By

Sabapathy

Hi Team, On Friday 11th of July, I made a transaction of Rs 4370/- towards electricity bill payment for MSEB, from my credit card, through the mobikwik mobile app. Somehow the payment got debited from my account to the mobikwik account. But the transaction was not successful. I would like to get back my deducted amount as soon as possible. Details is as follows: Transaction ID[protected] Name - Pradeep Gaud Email - [protected]@gmail.com Thank You. Regards: Pradeep Gaud Cell - [protected]

I had made payment of my airtel bill amounting to Rs 2154/- through mobikiwik portal on[protected]. the said payment was debited from my a/ c on[protected] at around 11 am vide transaction id [protected] but amount is still not credited to airtel. please arrange to resolve it at earliest.

Dear sir, This is very ridiculous service the word is small for you on behalf of your service.i have paid a 1320 amount to bses but my payment is not success full and i know the isssue in BSES website so my request to you please refund my amount immediate my email id isravichauhan.[protected]@gmail.com my contact no : [protected] TICKET #916244 TICKET #921929 TICKET #951918

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The company is totally fraud and tried to swipe my card and and tried to made a payment of 3000/- Rs and 43000/- from my HDFC Bank Credit Card. Actually I made a BSES Rajdhani Bill payment from this Portal and I shared my two personal docs (Pan card and driving license). By mistake I made two payments of one bill and company hold my payment and not forwarded to the BSES RAjdhani, by this BSES charges as penalty for not paid the bill 1200 rupees from me and add in the bill. I sent many mails to the company but released my one payment of Rs. 2360/- in their virtual wallet, which is totally waste for me and one 2360/- is still not paid by the company. Gaurav [protected]