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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 344

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M
mohitvalecha
from Delhi, Delhi
Aug 4, 2014
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Address: New Delhi, Delhi

I recharged of Vodafone Bill of Rs 200/- on the date 02/07/2014 on this no. [protected] through yr mobikwik side & Rs 200/- deducted from My Mobikwik account but recharge of Rs 200/- not received on account of my mobile no [protected] please refund Rs 200/- to My Mobikwik account .
Mobikwik customer support has been notified about the posted complaint.
I recharged of Vodafone Bill of Rs 200/- on the date 02/07/2014 on this no. [protected] through yr mobikwik side & Rs 200/- deducted from My Mobikwik account but recharge of Rs 200/- not received on account of my mobile no [protected] please refund Rs 200/- to My Mobikwik account .
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    B
    beniwal14
    from Mumbai, Maharashtra
    Aug 3, 2014
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    Address: Sri Ganganagar, Rajasthan

    sir, I Ramesh beniwal from sri ganganagar, I recharged videocon DTH on 31/07/14 but recharge failed and amount 200 debited from my mobikwik wallet.videocon DTH custmer id no 49929175. please refund my amount of 200. thanku
    Mobikwik customer support has been notified about the posted complaint.
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      D
      Dilpreet Singh Kamboj
      from Delhi, Delhi
      Aug 2, 2014
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      Mobikwik has recently launched it wallet service through which we pay for our online shopping. Ebay as provided the option to make payment using mobikwik. I tried to purchase a product from ebay by paying through mobikwik but when I reached the mobikwik gateway it asked me to add money to my wallet. After doing so when I tried to make payment it said transaction cannot be completed and my money is now stuck with mobikwik. I have asked mobikwik to refund my money but its been more than 15 days and there is not reply from them. Kindly help me in getting my money back.
      Mobikwik customer support has been notified about the posted complaint.
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        K
        Kailas Patil
        from Kud, Jammu and Kashmir
        Aug 2, 2014
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        Address: Pulwama, Jammu and Kashmir

        Mr K. L Patil says I recharged of BSNL of Rs 135 on the date 02/08/2014 on this no. [protected] through yr mobikwik side & Rs 135 deducted from my mobikwik account but recharge of Rs 135 not received on account of my mobile no [protected] please refund Rs 135 to my mobikwik account ...
        Mobikwik customer support has been notified about the posted complaint.
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          H
          Hemant Kumar Titoria
          from Shamli, Uttar Pradesh
          Aug 1, 2014
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          Address: New Delhi, Delhi

          Its the worst and non trustable site please do not use this site for any payment. I have done an payment of Rs.9556 to BSES YAMUNA, its getting falied each time. I have open 3 tickets on there portal - #997526, #999625 and #1003704, but hvnt recieved any update on it till date. I have shared all the required details on this email - [protected]@mobikwik.com dated 12:47 Pm 31/jul/2014. I have shared all the required details to them which they had asked for refund but till date they have not refund the amount by NEFT and there are not providing me the update on my complaints that hv been done on there portal. I request you to please look into it and get my amount refunded as soon as possible.
          Mobikwik customer support has been notified about the posted complaint.
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            Y
            Yogendra2336
            from Delhi, Delhi
            Aug 1, 2014
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            Sir
            I have made online payment of my MTNL landline number 27618561 having CA No. [protected] vide MOBIKWIK through reference no. [protected] on dated 26/07/2014 for an amount of Rs 757/- .

            It is surprisingly to find that the same has not been reflected in the account of MTNL till date and I am continuously receiving the payment reminder calls from MTNL.

            You are therefore requested to investigate the matter and reflect back the reason for non transfer of payment to MTNL against the above mentioned telephone bill till date.

            Your early action is solicited for resolving the issue considering the urgency of matter being annoyed by the continuous bugging payment reminder calls on my phone which is disturbing me.

            Yogendra Singh
            Mobile No [protected]
            [protected]@gmail.com
            Aug 14, 2020
            Complaint marked as Resolved 
            Mobikwik customer support has been notified about the posted complaint.
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              V
              VIJAYBKADAM
              from Mumbai, Maharashtra
              Jul 31, 2014
              Resolved
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              Resolved

              Address: Thane, Maharashtra

              Dear Sir/Ma'am,

              As per above subject i had made payment of Rs.142/- to idea mobile thru my
              HDFC credit card (this payment made thru mobikwik) but that time above said amount debit from my credit card and got massage payment failure.

              So that time i had launch complaint to HDFC credit card customer service and they require failure payment confirmation letter on your letter head for refund or credit in my credit card.

              Pls do the needful & oblige us.
              Rgds,
              VIJAY B. KADAM
              [protected]
              [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Mobikwik customer support has been notified about the posted complaint.
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                V
                vhatkarmukesh
                from Salem, Tamil Nadu
                Jul 30, 2014
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                Address: Osmanabad, Maharashtra

                Respected sir, I have done transaction Ref.no.IGX4950650 for Rs.150.0 on 30/7/2014 at 3.29.24 by using SBI Net banking. but amount is not added in your account but my main balance fron sbi is deducted please return my amount earlier. Thanking You. Regards, Vhatkar Devdatt Rajaram mobile.no.-[protected]
                Mobikwik customer support has been notified about the posted complaint.
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                  N
                  Narendra Jayachandra
                  from Bengaluru, Karnataka
                  Jul 30, 2014
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  I recharged my videocon DTH on date 26.07.2014.amount debit in my account but still not recharged. Below are the details. Please either refund my amount or recharge my videocon d2h account Transaction Type Debit from Wallet Service Description DTH Recharge Customer ID 10437370 Transaction ID [protected] Transaction Date Sat Jul 26 01:22:27 IST 2014 Transaction Amount 350.0 Wallet Balance 0 Wallet Type Semi Closed Regards Narendra [protected] [protected]@gmail.com
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Mobikwik customer support has been notified about the posted complaint.
                  Dear Narendra,

                  We have forwarded your issue to our concerned department and will get it resolved at the earliest.

                  Warm Regards,
                  Videocon d2h Team
                  Dear Narendra,

                  Please be informed that your payment had been made through 3rd party vendor www.Mobikwik.com dated 26-July-2014 was failed and refunded in Mobikwik cash wallet. Thank you.

                  Warm Regards,
                  Videocon d2h Team
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                    M
                    meen87
                    from Agra, Uttar Pradesh
                    Jul 29, 2014
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                    Address: New Delhi, Delhi

                    I have an account on www.mobikwik.com and it worked fine for some months. On 15 march I added 500 rs as they had a scheme (Add 500 rs and apply a code and get 50 rs extra in your wallet).I tried login into my account after 2 days but it was locked. In last 5 months I have tried everything I can: Called their customer care number umpteen times but never got a chance to talk to their customer care executive as the phone is always busy. I cannot log into my account so I cannot see the resolution of the tickets. Ticket No 900280 I want my money back. I won’t mind if they cancel or close my account but they should return the money. Meenakshi [protected]@rediffmail.com
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      T
                      thakor sanjay
                      from Delhi, Delhi
                      Jul 29, 2014
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                      Resolved

                      29/7/2014 - I done recharge from Mobikwik. You have successfully done a transaction using money in my MobiKwik Wallet. But not reach the balance my mobile but deducted money in my ICICI BANK Debit Card. Recharge UNINOR no is[protected]. Transaction TypeCredit to Wallet Transaction Amount50.0 Pls refund Rs50 amount to my ICICI A/c OR MOBIKWIK A/C
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Mobikwik customer support has been notified about the posted complaint.
                      Dear Mr. Thakor,

                      We regret any inconvenience caused. We have made a note of your contact details. Our official will get back to you and assist.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear Sir,

                      We have been trying to contact you on the number provided by you. However, we could not establish contact with you. Please write to [protected]@icicibank.com with your alternate contact details and preferred time to contact. Our official will assist you. Please refer 'UID 135925' in the subject line.

                      Regards, ICICI Bank Customer Service Team.
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                        T
                        tarunggps
                        from Delhi, Delhi
                        Jul 29, 2014
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                        Resolved

                        Address: Burdwan, West Bengal

                        i have purchased a product from ebay using mobikwik wallet.the cost of product was rs 200.my balance got deducted but the product didnot got conformed.. but contacting customer care they said that my money was refunded to mobikwik wallet but mobikwik didnot shows the balance...
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          K
                          kali 665
                          from Mumbai, Maharashtra
                          Jul 28, 2014
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                          Address: Allahabad, Uttar Pradesh

                          paytm - fail to recharge
                          sunil381 Jul 28, 2014
                          order no is[protected]to paytm for recharge of [protected] mobile online. My balance was cut and not refund as per policy.pls take my complain.order no[protected] for [protected]same happened here on 28/07/14..
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                            S
                            samy1234
                            from Pune, Maharashtra
                            Jul 25, 2014
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            Hello, I had cancel the transaction [protected] on 14 July for amount of 6400/- for Mobikwick wallet, on the same day i cancel the transaction still the money is not refunded yet, why mobikwick providing such useless services to customer. i am going to fire complaint in Consumer court now. Please refund as soon as possible.. I had already send so many mails till now. but they are not replying me at all..Useless service providers Regards, Sameer Mob mo: [protected] Name: sameer jadhav
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              samy1234
                              from Pune, Maharashtra
                              Jul 25, 2014
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                              Address: Pune, Maharashtra

                              Hello, I had cancel the transaction [protected] on 14 July for amount of 6400/- for Mobikwick wallet, on the same day i cancel the transaction still the money is not refunded yet, why mobikwick providing such useless services to customer. i am going to fire complaint in Consumer court now. Please refund as soon as possible.. I had already send you so many mails till now Regards, Sameer They are not replying me at all.. Mob mo: [protected] Name: sameer jadhav
                              Mobikwik customer support has been notified about the posted complaint.
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                                G
                                gnanasabapathy
                                from Chennai, Tamil Nadu
                                Jul 23, 2014
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                I am gnanasabapathy using mobikwik for recharge my mobile phone and tv pass one year now i cant use mobikwek.com because incorrect password in my account .I have amount rs, 450 kindly do tha necessary action for me.My mail id( [protected]@gmail.com ) my mobile number ( [protected] ) thank you sir.

                                By

                                Sabapathy
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Mobikwik customer support has been notified about the posted complaint.
                                I AM GNANASABAPATHY USING MOBIKWIK FOR RECHARGE MY MOBILE PHONE AND TV PASS ONE YEAR NOW I CANT USE MOBIKWEK.COM BECAUSE INCORRECT PASSWORD IN MY ACCOUNT .I HAVE AMOUNT RS, 450 KINDLY DO THA NECESSARY ACTION FOR ME.MY MAIL ID( [protected]@GMAIL.COM ) THANK YOU SIR.

                                BY

                                SABAPATHY
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                                  P
                                  Pradeep Gaud
                                  from Delhi, Delhi
                                  Jul 21, 2014
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  Hi Team, On Friday 11th of July, I made a transaction of Rs 4370/- towards electricity bill payment for MSEB, from my credit card, through the mobikwik mobile app. Somehow the payment got debited from my account to the mobikwik account. But the transaction was not successful. I would like to get back my deducted amount as soon as possible. Details is as follows: Transaction ID[protected] Name - Pradeep Gaud Email - [protected]@gmail.com Thank You. Regards: Pradeep Gaud Cell - [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Mobikwik customer support has been notified about the posted complaint.
                                  unsuccessful recharge Transaction ID [protected] Transaction Amount 1261.0 email id- [protected]@gmail.com mobile number- [protected]
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                                    G
                                    gauri8819
                                    from Gurgaon, Haryana
                                    Jul 19, 2014
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                                    Address: New Delhi, Delhi

                                    I had made payment of my airtel bill amounting to Rs 2154/- through mobikiwik portal on[protected]. the said payment was debited from my a/ c on[protected] at around 11 am vide transaction id [protected] but amount is still not credited to airtel. please arrange to resolve it at earliest.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      I
                                      Initial
                                      from Delhi, Delhi
                                      Jul 18, 2014
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                                      Address: New Delhi, Delhi

                                      Dear sir, This is very ridiculous service the word is small for you on behalf of your service.i have paid a 1320 amount to bses but my payment is not success full and i know the isssue in BSES website so my request to you please refund my amount immediate my email id isravichauhan.[protected]@gmail.com my contact no : [protected] TICKET #916244 TICKET #921929 TICKET #951918
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Please refer to my compliant dated 12.01.2015 regarding refund of money Rs. 150 debited form my bank account for unsuccessful recharg of mobile no. [protected] vide transaction id : [protected]. In this connection it is to inform that nothing is heard from your side for refund of deducted. You are further requested to check your records and fix my problem as soon as possible...
                                      Transaction with this site is very painful experience to me
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                                        R
                                        rraghunath18
                                        from Karur, Tamil Nadu
                                        Jul 17, 2014
                                        Resolved
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                                        Resolved

                                        Address: Karur, Tamil Nadu

                                        is a fraud company didnt reacharge anyone, simply they store our amount in wallet. didnt reacharging any prepaid or postpaid i tried lot of times, and giving promotional offers on site. dont believe that too. Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud companyMobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud company Mobikwik is a fraud companyMobikwik is a fraud company
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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