Mobikwik Complaints & Reviews

Address: Mumbai City, Maharashtra

Dear sir,
today on 9th Aug. i put request on mobikwik for online recharge for my mobile number. but Rs.299 has got debited from my account but recharge of my mobile failed. this is a fraud company. when i try to again login on their web site .password reset link i sent on my id. but that also it shows expired within a minute.

this company is fraud.
need help

Mobikwik customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

I have Rs. 174 in my mobikwik wallet but recharge for [protected] (Tata Indicom, Delhi) is failing again & again when i am trying recharge of Rs. 130 or Rs. 149 or Rs. 100. I want my money to be refunded back to my SBI bank account as soon as possible.

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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Address: Meerut, Uttar Pradesh

I still didn't get my balance recharge, details as per below. Resolve my issue asap. Mobile Number : [protected] Please note the details Transaction: Type DEBIT Service Description Oneindi:a Mobile Recharge Transaction ID:[protected] Transaction Date: Wed Aug 06 01:09:17 IST 2014 Transaction Amount: 350.0 Wallet Balance: 0

Mobikwik customer support has been notified about the posted complaint.

Aug 07, 2014

Updated by vichitra.singh solved...

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Address: Jaipur, Rajasthan

Transaction id [protected] Phone no-[protected](relience gsm) Email [protected]@gmail.com Amount-29 rs There is no any 29 rs recharge in relience gsm Then how the transaction is successful Plzz refund my money in my wallet

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 7, 2014

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Aug 8, 2014

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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P

Praveen Bhati007

from Mumbai, Maharashtra

Aug 30, 2015

31/08/2015 01:04:53 hours

Recharge [protected]( Reliance GSM )via Mobile Site Transaction Id REL[protected]
pleas refund my money

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R

Radhe Krishan

from Jaipur, Rajasthan

Dec 1, 2015

1/12/2015 16:38:55 hours
Recharge [protected] (Airtel GSM) via mobile Site Transaction ID EN[protected]
please refund my money

Reply

R

Radhe Krishan

from Jaipur, Rajasthan

Dec 1, 2015

1/12/2015 16:38:55 hours
Recharge [protected] (Airtel GSM) via mobile Site Transaction ID EN[protected]
please refund my money

reqest for refund my money for wrong recharge - Comment #2263032 - Image #0

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F

Farhaanfsk

from Khammam, Telangana

Dec 18, 2015

18/12/2015
Order no: EN[protected]
Amount: 158 rupees
Number which got recharged:
Telenor[protected] prepaid

"The recharge is done to wrong number so please refund the money back"

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A

amritind

Jan 12, 2016

12/01/2016
Order no: RBL[protected]
AMOUNT:25
WRONG RECHARGE [protected] IN THIS PHOON NOMBER
PLEASE REFOUND MONY TO MY WALTE
MY EMAIL ID : [protected]@gmail.com

Reply

A

amritind

Jan 12, 2016

Comments
Reliance Communications Customer Care
on Aug 7, 2014

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
!Report this post
Reliance Communications Customer Care
on Aug 8, 2014

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
!Report this post
Pr Praveen Bhati007
on Aug 30, 2015

31/08/2015 01:04:53 hours

Recharge [protected]( Reliance GSM )via Mobile Site Transaction Id REL[protected]
pleas refund my money
!Report this post
Ra Radhe Krishan
on Dec 1, 2015

1/12/2015 16:38:55 hours
Recharge [protected] (Airtel GSM) via mobile Site Transaction ID EN[protected]
please refund my money
!Report this post
Ra Radhe Krishan
on Dec 1, 2015

1/12/2015 16:38:55 hours
Recharge [protected] (Airtel GSM) via mobile Site Transaction ID EN[protected]
please refund my money

!Report this post
Fa Farhaanfsk
on Dec 18, 2015

18/12/2015
Order no: EN[protected]
Amount: 158 rupees
Number which got recharged:
Telenor[protected] prepaid

"The recharge is done to wrong number so please refund the money back"
!Report this post
Am amritind
1 minutes ago

12/01/2016
Order no: RBL[protected]
AMOUNT:25
WRONG RECHARGE [protected] IN THIS PHOON NOMBER
PLEASE REFOUND MONY TO MY WALTE
MY EMAIL ID : [protected]@gmail.com

Reply

D

Debu Bisht

May 8, 2016

8 may 2016
OrdeEN[protected]
RS.60 recharge in wrong number [protected]
Please refund money to my wallet
Mail id.[protected]@gmail.com

Reply

S

Surbhi15

from Delhi, Delhi

May 9, 2016

8may, 2016
Recharge of rs 60 done on wrong number i.e. [protected]
Mobikwik registered number-[protected]
Email id-jainswati.[protected]@gmail.com
Please refund the money to my wallet
Order id-RBL[protected]

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A

anil mundhe

from Pune, Maharashtra

May 31, 2016

Amount Debited

05/01/2015 18:12:30 hours Wallet Debit to store.extremeelectronics.co.in Transaction Id CCACA1AHQ752 debit 960.0 Invoic My mobiwiki account is debited for above detail but merchant not receive the amount . please look in ASAP.

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R

Rishi Ghimire

from Moradabad, Uttar Pradesh

Jun 8, 2016

Not add money

Maine rs 500 money loud kiyatha 10/5/14 ko but abi tak mere mobikwek wallet me add nahi hue Mere Ac se rs 500 debit ho gaya. HDFC bank ref. no[protected] Pl add my money

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R

Ravi.kr5820

from Gobardanga, West Bengal

Jun 14, 2016

mobikwik account blocked

Sir my account is blocked my email id is ravi.[protected]@gmail.com and my mo no is [protected] please help me sir

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K

ksunny

from Kolkata, West Bengal

Jun 14, 2016

acount is locked

When opening my mobikwik wallet it says the account is locked. It says "your account is locked due to suspicious in the payment gateway". Please solve this problem as soon as possible. E-mail id:[protected]@gmail.com mob-[protected]

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S

suman8256

from Dimapur, Assam

Jan 26, 2017

Maine galti SE [protected] is number PE recharge kr diya aur transaction ID TEL[protected] hai aur mera account hai [protected] aur email ID [protected]@gmail.com hai isliye please mera paisa refund kr dijiye

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V

varun567

from Imphal, Manipur

Jan 26, 2017

Maine ek number Pe recharge kiye lekin mobikwik wallet se paisa cut gaya but recharge nhi hua mobile number hai [protected] aur transaction ID hai VOD[protected]. Aur mera account hai [protected] aur email ID hai [protected]@gmail.com; so please refund my money please please

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K

Kunmun D Valentina

from Ranaghat, West Bengal

Jun 28, 2017

I have recharged to a wrong number.
Want my money back. Hope mobikwik will help me out.
ID: RJ[protected]
Rs. 309
Mob. No. [protected]

My email id. Kunmun.[protected]@outlook.com

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A

ariva

from Nattam, Tamil Nadu

Jul 15, 2017

I have transferred amount to a wrong mobikwik number([protected]).
I want my money back. I want help from mobikwik team.
ID : 553F31AC24957
Rs : 1500

My mobikwik number : [protected].

Reply

A

aakash javre

from Surat, Gujarat

Jul 18, 2017

Recharge [protected](Airtel GSM) via mobile Site Transaction ID EN[protected] please refund my money

Reply

J

Jetal Ramnani

Nov 13, 2017

My recharge was wrong
I was recharged on wrong number
Please help me
My email id is jetalramnani [protected]@gmail.com
My recharge was 399 rupees on jio number [protected]

Reply

Jetal Ramnani's reply, Nov 13, 2017

My email id is [email protected]

J

Jetal Ramnani

Nov 13, 2017

My recharge was wrong
I was recharged on wrong number
Please help me
My email id is jetalramnani [protected]@gmail.com
My recharge was 399 rupees on jio number [protected]

Reply

C

chebrolusudheer

from Uttiramerur, Tamil Nadu

Mar 15, 2018

[protected]
Request for refund my money back into my mobikwik wallet for wrong mobile recharge
Transaction id :RJ[protected], Phone no- [protected](JIO) Email -ch.[protected]@gmail.[protected]@gmail.com, Amount-399 rs Plzz refund my money in my wallet

Reply

O

Omkar santosh shriyal

from Navelim, Goa

Feb 22, 2019

I have recharged the another number please give my money back .

Name - Omkar

Money - 498

Email - [protected]@gmail.com

reqest for refund my money for wrong recharge - Comment #3360000 - Image #0

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S

Sanniraj555

from Mumbai, Maharashtra

Apr 12, 2019

Mobikwik — Money transferred to wrong mobile number

Dear sire,
Wrong recharge by mistake amount rs 399 by mobikwik app [[protected]] due to mistake .
So, please refund this amount into my mobikwik account number [[protected]].

Txn id :-EN[protected] dated 12/04/2019

Also, I had registered complaint at MOBIKWIK APP
Ticket id[protected]
So kindly help me for refunding my money.
thank you.

reqest for refund my money for wrong recharge - Comment #3404010 - Image #0

Reply

S

sneha2020

Feb 3, 2020

Hi team this is to bring into your notice that I was doing a recharge of 2020 on this number [protected] through mobikwik but accidentally the recharge was done to other number [protected] so kindly look into this matter awaiting your response. Please as soon as possible cancel this recharge and refund money immediately. Further information contact me.please rsolve it.

reqest for refund my money for wrong recharge - Comment #3639942 - Image #0

reqest for refund my money for wrong recharge - Comment #3639942 - Image #1

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Address: Bangalore, Karnataka

Dear Sir, I had recharged Vodafone mobile on 02.08.2014 but till now I have not received recharge amount. Hence request you to please look into the matter & refund my amount at the earliest. Recharge Details - Transaction ID - [protected] Amount - 250/- Mail ID - [protected]@gmail.com Mob No - [protected] With Warm Regards, Rohan

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Address: New Delhi, Delhi

I recharged of Vodafone Bill of Rs 200/- on the date 02/07/2014 on this no. [protected] through yr mobikwik side & Rs 200/- deducted from My Mobikwik account but recharge of Rs 200/- not received on account of my mobile no [protected] please refund Rs 200/- to My Mobikwik account .

Mobikwik customer support has been notified about the posted complaint.

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M

mohitvalecha

from Delhi, Delhi

Aug 4, 2014

I recharged of Vodafone Bill of Rs 200/- on the date 02/07/2014 on this no. [protected] through yr mobikwik side & Rs 200/- deducted from My Mobikwik account but recharge of Rs 200/- not received on account of my mobile no [protected] please refund Rs 200/- to My Mobikwik account .

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Address: Sri Ganganagar, Rajasthan

sir, I Ramesh beniwal from sri ganganagar, I recharged videocon DTH on 31/07/14 but recharge failed and amount 200 debited from my mobikwik wallet.videocon DTH custmer id no 49929175. please refund my amount of 200. thanku

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Mobikwik has recently launched it wallet service through which we pay for our online shopping. Ebay as provided the option to make payment using mobikwik. I tried to purchase a product from ebay by paying through mobikwik but when I reached the mobikwik gateway it asked me to add money to my wallet. After doing so when I tried to make payment it said transaction cannot be completed and my money is now stuck with mobikwik. I have asked mobikwik to refund my money but its been more than 15 days and there is not reply from them. Kindly help me in getting my money back.

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Address: Pulwama, Jammu and Kashmir

Mr K. L Patil says I recharged of BSNL of Rs 135 on the date 02/08/2014 on this no. [protected] through yr mobikwik side & Rs 135 deducted from my mobikwik account but recharge of Rs 135 not received on account of my mobile no [protected] please refund Rs 135 to my mobikwik account ...

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Address: New Delhi, Delhi

Its the worst and non trustable site please do not use this site for any payment. I have done an payment of Rs.9556 to BSES YAMUNA, its getting falied each time. I have open 3 tickets on there portal - #997526, #999625 and #1003704, but hvnt recieved any update on it till date. I have shared all the required details on this email - [protected]@mobikwik.com dated 12:47 Pm 31/jul/2014. I have shared all the required details to them which they had asked for refund but till date they have not refund the amount by NEFT and there are not providing me the update on my complaints that hv been done on there portal. I request you to please look into it and get my amount refunded as soon as possible.

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Address: New Delhi, Delhi

Sir
I have made online payment of my MTNL landline number 27618561 having CA No. [protected] vide MOBIKWIK through reference no. [protected] on dated 26/07/2014 for an amount of Rs 757/- .

It is surprisingly to find that the same has not been reflected in the account of MTNL till date and I am continuously receiving the payment reminder calls from MTNL.

You are therefore requested to investigate the matter and reflect back the reason for non transfer of payment to MTNL against the above mentioned telephone bill till date.

Your early action is solicited for resolving the issue considering the urgency of matter being annoyed by the continuous bugging payment reminder calls on my phone which is disturbing me.

Yogendra Singh
Mobile No [protected]
[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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Address: Thane, Maharashtra

Dear Sir/Ma'am,

As per above subject i had made payment of Rs.142/- to idea mobile thru my
HDFC credit card (this payment made thru mobikwik) but that time above said amount debit from my credit card and got massage payment failure.

So that time i had launch complaint to HDFC credit card customer service and they require failure payment confirmation letter on your letter head for refund or credit in my credit card.

Pls do the needful & oblige us.
Rgds,
VIJAY B. KADAM
[protected]
[protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Osmanabad, Maharashtra

Respected sir, I have done transaction Ref.no.IGX4950650 for Rs.150.0 on 30/7/2014 at 3.29.24 by using SBI Net banking. but amount is not added in your account but my main balance fron sbi is deducted please return my amount earlier. Thanking You. Regards, Vhatkar Devdatt Rajaram mobile.no.-[protected]

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Address: Bangalore, Karnataka

I recharged my videocon DTH on date 26.07.2014.amount debit in my account but still not recharged. Below are the details. Please either refund my amount or recharge my videocon d2h account Transaction Type Debit from Wallet Service Description DTH Recharge Customer ID 10437370 Transaction ID [protected] Transaction Date Sat Jul 26 01:22:27 IST 2014 Transaction Amount 350.0 Wallet Balance 0 Wallet Type Semi Closed Regards Narendra [protected] [protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

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Videocon Industries Customer Care

from Mumbai, Maharashtra

Aug 2, 2014

Dear Narendra,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team

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Videocon Industries Customer Care

from Mumbai, Maharashtra

Aug 3, 2014

Dear Narendra,

Please be informed that your payment had been made through 3rd party vendor www.Mobikwik.com dated 26-July-2014 was failed and refunded in Mobikwik cash wallet. Thank you.

Warm Regards,
Videocon d2h Team

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Address: New Delhi, Delhi

I have an account on www.mobikwik.com and it worked fine for some months. On 15 march I added 500 rs as they had a scheme (Add 500 rs and apply a code and get 50 rs extra in your wallet).I tried login into my account after 2 days but it was locked. In last 5 months I have tried everything I can: Called their customer care number umpteen times but never got a chance to talk to their customer care executive as the phone is always busy. I cannot log into my account so I cannot see the resolution of the tickets. Ticket No 900280 I want my money back. I won’t mind if they cancel or close my account but they should return the money. Meenakshi [protected]@rediffmail.com

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Aug 14, 2020

Complaint marked as Resolved

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29/7/2014 - I done recharge from Mobikwik. You have successfully done a transaction using money in my MobiKwik Wallet. But not reach the balance my mobile but deducted money in my ICICI BANK Debit Card. Recharge UNINOR no is[protected]. Transaction TypeCredit to Wallet Transaction Amount50.0 Pls refund Rs50 amount to my ICICI A/c OR MOBIKWIK A/C

Aug 14, 2020

Complaint marked as Resolved

Mobikwik customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 1, 2014

Dear Mr. Thakor,

We regret any inconvenience caused. We have made a note of your contact details. Our official will get back to you and assist.

Regards,
ICICI Bank Customer Service Team

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Aug 4, 2014

Dear Sir,

We have been trying to contact you on the number provided by you. However, we could not establish contact with you. Please write to [protected]@icicibank.com with your alternate contact details and preferred time to contact. Our official will assist you. Please refer 'UID 135925' in the subject line.

Regards, ICICI Bank Customer Service Team.

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Address: Burdwan, West Bengal

i have purchased a product from ebay using mobikwik wallet.the cost of product was rs 200.my balance got deducted but the product didnot got conformed.. but contacting customer care they said that my money was refunded to mobikwik wallet but mobikwik didnot shows the balance...

Aug 14, 2020

Complaint marked as Resolved

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Address: Allahabad, Uttar Pradesh

paytm - fail to recharge
sunil381 Jul 28, 2014
order no is[protected]to paytm for recharge of [protected] mobile online. My balance was cut and not refund as per policy.pls take my complain.order no[protected] for [protected]same happened here on 28/07/14..

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Address: Pune, Maharashtra

Hello, I had cancel the transaction [protected] on 14 July for amount of 6400/- for Mobikwick wallet, on the same day i cancel the transaction still the money is not refunded yet, why mobikwick providing such useless services to customer. i am going to fire complaint in Consumer court now. Please refund as soon as possible.. I had already send so many mails till now. but they are not replying me at all..Useless service providers Regards, Sameer Mob mo: [protected] Name: sameer jadhav

Aug 14, 2020

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Address: Pune, Maharashtra

Hello, I had cancel the transaction [protected] on 14 July for amount of 6400/- for Mobikwick wallet, on the same day i cancel the transaction still the money is not refunded yet, why mobikwick providing such useless services to customer. i am going to fire complaint in Consumer court now. Please refund as soon as possible.. I had already send you so many mails till now Regards, Sameer They are not replying me at all.. Mob mo: [protected] Name: sameer jadhav

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 343

debited money from my account, but recharge has not been done.

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Sufficient mobikwik balance but recharge failed

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Didn't Get Recharge Amount

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reqest for refund my money for wrong recharge

Amount Debited

Not add money

mobikwik account blocked

acount is locked

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Regarding Unsuccessful Recharge.

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Request For Refund

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videocon DTH recharge failed but amount 200 debited

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money stuck with mobikwik

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regarding Rs 135

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Refund not done since 31st July.

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Regarding online payment made not conveyed to MTNL till date.

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Payment of idea mobile bill failure

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not added the balance

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Videocon d2h Recharge Debit from Wallet and my account

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My account is locked with 550 rs in it for last 5 months

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not reach the balance my mobile

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incomplete transaction

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Fail to recharge

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Balance not added in my Wallet but debited from my credit card

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They are not Giving me my Refund

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