Mobikwik Complaints & Reviews

Hello mobikwik

I am booking bus ticket via mobikwik ticket number: b3kvx8ed (Operator pnr: ts[protected]fufp/302764/idayakottai - chennai)
To: chennai bus type: a/c-sleeper
Makemytrip bus id: nu[protected].

I am cancel this order. Rs.1260 refund amount to send mobikwik.

I contact make my trip customer care and told to already amount sent to mobikwik. But till now not received. Where is my amount??

For an immediate hospital admission of a patient using mobikwik with my account [protected]@gmail.com and i don't have primary number added to it to do transactions but i have added some money to wallet and unable to add primary number and kyc details also.
Please do the needful. No customer support also available. Every time service unavailable. I have added amount for an immediate requirement but i m unable to use it. And help option shows service unavailable. And transfer option shows primary number not registered. Please show a way to do so and help me.

I have complaint lot's of time i am not getting any response from mobikivki i trust consumer court but why my problem is not clear, i request you to please check and update what about my money, from mobikivki i am not getting any response i am waiting past one month's, i didn't get my money please talk to mobikivki please solve my issue, please please please

My registered Mobikwik no: [protected], Email : [protected]@yahoo.com.

Dear sir,
I deposit cash to mobikwik wallet on 26/10/18 at Rs.9000/-.But now i cant transfer money from my wallet to bank or wallet other payments.
Such transaction time they showing update kyc. i find local kyc centers in ernakulam. No shops are updating kyc in my area.
I try many times for kyc in this app but it is not working now. I will face many problem in this days.so many times I check your customer care number and try to call but never answered.
mobikwik Customer Support Number :[protected] /+[protected]

now please return my cash to bank account.

regards Jobyjohn
mob [protected]
[protected]@gmail.com, [protected]@yahoo.com

I am new user in mobikwik and it has offer running o[censored]sing "double" promocode but due to some issue in mobikwik i am unable to use that promocode so i have raised issue with ticket #9556892 and they have promise me you add money directly they arr going to get cash back, so after approval from that i have added money and now when i replied to add money nobody is replying. So i have raised new ticket #9573142 so now they are replying that you won't get cash back.
This is very bad service providing by mobikwik, do not use mobikwik.

My i'd is - [protected]@gmail.com
I have paid to myntra via mobikwik but transaction not complete and money deducted on 16 oct 2018, i have complain to help section on mobikwik app and ticket no is given #9487755. But my money not refunded, i am very depressed on money deduction.
The transaction amount is rupees 1384.76, so please refund my money.
Thanks

I paid for airticket using MobiKwik, but after doing payment using Mobikwik transaction failed.
CCAvenue support confirmed refund of transaction failed.

But there is no Help system at MobiKwik I tried chat it is frustrating bot,
I called Customer Care Number - [protected], it just play recorded message.
I called Number :[protected], it is not available.

How government allows these companies in India.
My Transaction ID: CCAFJ2CAD990

Sir, on dated 03 october 2018, i booked a bus ticket from kanpur to delhi through red bus and paid money rs 2400/- via mobikwik. My ticket pnr was b3mxadmm and operator pnr was b3mxadmm. Next day message came regarding cancellation of this bus. I talked on mobile no. Of bus operator [protected] which displayed on my ticket. He confirmed me regarding cancellation of bus and assuring me for refund of money within 05 days. I booked a new ticket and completed my journey on 21st oct 2018 but my refund amount was not come in my account till date . Now bus operator s.S brother travels are not cooperating.

Hi this is mithun chakravarthy am facing a problem with mobikwik like i had done a transactions by using mobikwik payment gateway like i had done payment for loan repayment of kreditbee on 10th october amount was 8204.41 but two transactions got failed but money was deducted from account so my bank standard chartered made it for temporary reversal they are asking confirmation from mobikwik for both failed transactions so kindly share the details for both failured transactions am attaching the mails which i got from mobikwik payment gateway on 10th october 2018 so kindly check and give me a confirmation mail because i have to share the confirmation mail to my standard chartered bank so kindly do the need full as soon as possible.

I recently trying to do upi trasaction of 5000 but this got failed but my amount is debited from my account but did not get credited to another account amd there is not even a customer care number to get touch with them so i complaint it here. So please resolve it and give me my 5000 rs credited to my account because it is very big amount please resolve it.

I have recharged my wife's mobile number ([protected]) for rs 792 from my mobile ([protected]) on 12.10.2018. I have transferred the money from my sbi account, [protected] using my debit card by otp method.
The specified amount y was withdrawn from my account. But the mobile was not recharged. On contacting the bsnl customer care they have informed that money will be returned to my account within one week. But this did not happen.
The repeated attempts to connect to mobikwik customer care was in vain. Bsnl authorities were heading a deaf ear towards our complaints. Please look into the matter and kindly take an action to pay back the amount debited from my account.

On 13th & 14th of oct 2018 i made a payment of rupees 579 from my sbi debit card and the transaction got declined at that time, so i paid it through my idbi debit card and it got approved. But soon after i reached home, got a message saying the amount of 579rupees is also deducted from my sbi debit card which was declined at that time. Likewise the amount of 579 rupees got deducted from my sbi debit card as well on both days (I. E on 13th & 14th of oct).
Regarding the above mentioned problem i queried with mcdonalds staff, they replied my total amount 1158 rupees will be returned into my account within 48 hours, which i have not received till date. Because of them i am in a big loss of 1158 rupees.
Kindly look into the matter, anticipating a favorable response.

I wish to bring to your notice, a fraud transaction which took place yesterday, using my credit card. I got a call from the number[protected]. The person that he was calling from the sbi and that my credit card has been blocked. He asked for the credit card number last eight figure and soon as the call was over, i not got an sms from the bank, stating that a transaction of rs 9999 was made from her card towards mobikwik.com. I was quick enough to get the card blocked and i have sent a mail to the backend department of mobikwik.com which handles all fraud complaints ([protected]@mobikwik.com), but haven't received a reply yet. I have also filed a cyber complaint so that it could be tracked early and hopefully the transaction could be aborted at an earlier stage. However, i haven't received any response yet from any of the sources. Could anyone suggest a better approach which will help me in getting back my money?

Manoj semwal
Cell no [protected]

I am waiting from past one month's i am not getting any response from mobikivki, i have complaint lot's of time and i have raise issue by mobikivki application lots of time, i got mail from consumer that mobikivki representative get in touch with me, but i didn't get any mails are any calls from mobikivki costumer support kindly i request you to please check and update me thank you

Sir i want to update my kyc but till now when me giving my aadhar card no by otp its telling not service available and secondly when me contacting by customer care no help from their side if my complaint is not resolved through today i will be forced to go to consumer forum and asap update my kyc as i want to transfer my wallet balance to my bank account waiting for your reply asap.

When doing my kyc update by my adhar card location by otp telling service not available continuously and no kyc centre showing here if within today this problem not sorted will do a consumer case against mobikwik i am repeatedly doing but no action from mobikwik no customer care no no satisfaction i want back my wallet balance to my bank account asap nonsense app

VERY VERY URGENT -how many times to complain?Is this a democratic govt. where no action is taken and the govt. is deaf ?

I am trying to pay through Mobikwik so that I use my supercash which they are fiorfeiting again and again but since yesterday they are not processing my payments and stating that the service is not available -this is sheer cheating and they are trying to forfeit our money further.Me and my family members have lost lots of our money by their forfeiting our cashbacks just because we have not done Aadhaar verification and everybody is aware that all digital wallets have been debarred for asking for Aadhaar anymore as per decision of SC recently.I have written so many times to you but you are doing nothing and the customers are suffering due to a cheat company.
Please please please I repeat do interfere and prevent such malpractices.
After I raised a ticket they are stating again and again as per screenshot that something went wrong and to try again later(as per screenshot attached)
Cmplained so many times to UIDAI, RBI ombudsman, cpec but no action at all-really bad governance.

Dear sir/madam,

This is to draw your kind attention that on 22.1018 rs.399/ has been fraudulently transferred for recharging a mobile no [protected] from my wallet balance. This was done without my knowledge and the entire transaction is a serious fraud.

Please note that on that day i got a call from a person who introduced himself as a customer care person of mpbikwik. The person asked for the details of my debit card which i refused and after that the fraud happened. The person made call from no [protected] on 22.10.18 at around 12.30 pm

Kindly follow up the matter and nab the culprit.

Thanks
Ashoke kumar das
[protected]

I will try many times for kyc and also many times raise a complaint for bio metric verification but today i will raise a legal complaint for u because of you i will face many problem in this days..
Many number of times i will check ur customer care number i will also call him but never we have any answer if you any phone so plz call me and listen my complaint and problems

[protected]@gmail.com

I was booking my Train Tickets for Rs. 99.8 on IRCTC App, I got option of making payment through Mobiwik, I selected that and made payment of Rs 99.8, and got message that 991.8 has been debited and it got to Zaak epayment services But the ticket could not be booked
I WANT MY 991.8 RS BACK FROM MOBIWIk ZAAK. OTHERWISE I AM GOING To SUE THIS COMPANY.

This is my email. Contact me here. [protected]@gmail.com