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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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Gurgaon
Gurgaon District
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122002

Mobikwik reviews & complaints page 171

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Address:500004
Website:www.mobikwik.com

Good morning sir,

On november 5th i transfer 10, 000 rs amount to sbi bank account from my mobikwik wallet and the transaction was failed, but it is debited from my wallet and the same amount was not credited till now. Please ensure as soon as possible and refund my 10, 000 rs amount. Already i complaint 3 to 4 times and there is no response from the mobikwik customer care and my complaint ticket id is 9682475...
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V
vanajap
from Bengaluru, Karnataka
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fraud company pathetic service account locked

Address:560079
Website:www.mobikwik.com

Hello,

This is to inform you that i had recharged to my mobikwik wallet with rs.7000/- to make a payment to merchant. However, your app is giving option only to add money but not option to transfer money to merchant nor back to amount.

I have writing to your support from 5th of november and i have not received proper response. Unfortunately you do not have support number to contact.

It is so...
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Address:Jaipur, Rajasthan, 302029
Website:Yourwebsite u scanners

Reference ticket is attached with screenshot

Its like a nightmare.. Unable to contact customer care team they never responds call even i waited 9 hrs.. Unable to recieve any poaitive response... Need money its medical emergency and they are just playing wirh my money but not a problem..

By any which ways i have to wait so better to file a consumer case along cyber fraud case on this scam company...
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A
Antony Benny
from Kavaratti, Lakshadweep
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kyc..,the service is unavailable

Address:Ernakulam, Kerala, 682509

My Name is Antony from Kerala .On Nov 7 I created an account in Mobikwik.
They ask for aadhar no and when i give it, says service is unavailable.At Last i created account using my driving License ID .After Creating i put a sum of 210Rs into Mobikwik Wallet.After that i tend to recharge my Phone using Mobikwik Wallet .After Proceeding it says Service Is Unavailable. Not this also
other Features is not also working.Please Help...
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T
Thota Sai Chandu
from Hyderabad, Telangana
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amount has been deducted for unsuccessful transaction

Hai, when i was doing transaction with mobikwik app to mynthra account the transaction was not succeed but amount (2351.00) deducted from my account on[protected], but still not refunded the amount to my account and i also informed many times on mobikwik support they are not giving us exact response like as per bank policies within (7-21) days the deducted amount will refund to your source bank for that i also visited to my bank but no amount...
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M
madhavi kisara
from Hyderabad, Telangana
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kyc process and password problem

As a new user for mobikwik I am not able to complete my kyc process due to which all of my bank transactions are getting failed which has been a major issue for me and secondly im not able to reset my password due to which im not able to use the app.kindly look into the issue and try to reslove it as soon as possible as im facing a lot of problems....
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S
sai chandu thota
from Hyderabad, Telangana
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amount deducted but not refunded for unsuccessful transaction

Address:Hyderabad, Telangana

Hai, when i was doing transaction with mobikwik app to mynthra account the transaction was not succeed but amount (2351.00) deducted from my account on[protected], but still not refunded the amount to my account and i also informed many times on mobikwik support they are not giving us exact response like as per bank policies within (7-21) days the deducted amount will refund to your source bank for that i also visited to my bank but no amount...
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S
shaily arora
from Kota, Rajasthan
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electricity bill not paid mine

Sir, i paid my electricity bill through mobikwik, that was the greatest mistake of my life. I always pay by bills through paytm. This time, just due to stupid cash back offer, i did sill mistake and paid my bill of rupees 10257 rupees through mobikwik. Now the result is that, after paying the amount through my bank account, it genereated a message that your bill is paid succesfully but after two days, it generated a reciept, in which it was...
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I am surprised to see that the government is so inactive after so many complaints raised against the company. The company has devoured lots and lots of our cashbacks by restricting the use of it and now it is showing our transactions as successful but the payments are not updated at the billers end. Plwase find the screenshots attached for the tickets raised and also the dispute raised but it seems that mobikwik is bent on cheating customers...
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L
lokesh Yashu
from Dharwad, Karnataka
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wallet amount not use

Address:Mysore, Karnataka, 570011

I moved my 10000RS to mobikwik wallet but this amount available but not pay bills, withdraw, EMI etc..
Also KYC not update overall problem my money stuCK and very struggling to use my money...
I also charged bouncing charges of Bajaj finance I have money in wallet but can't pay my utilities totally useless and support less app bad service customer careless app...
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I
inder.org
from Bengaluru, Karnataka
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regarding transfer

Address:506100

‭+[protected]‬, I got a call from this number he was asking to redeem the money to my account which was wrongly devoted to someone others account. And this guy was not seems genuine while talking he seems like a threat and may be a spoiler. Just be aware of this fraud, if not then please contact via proper contact. He asked me the old transaction about 6-7 months ago, that time may be I have written complain about that issue. As this...
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X
x_Machine
from Mumbai, Maharashtra
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unable to transfer mobikwik wallet amount

Unable to transfer Mobikwik wallet amount Or make payment via mobikwik wallet amount. There is no way that i can even reach out to customer care executive also. Website and app is also not responding properly. This is the worst experience of my lifetime. I was able to add money to Mobikwik wallet but not able to use my money from wallet. My money is stuck and i want it back in my bank account asap. This is the most hopeless experience i’ve...
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Address:700080
Website:wallet.mobikwik.com

Dear sir/madam,
Myself vikash kumar mishra, kolkata, m-[protected]. I would like to inform you that i am using virtual debit card of mobikwik. On 28th oct 2018 i am trying to load rs.4850 from mobikwik virtual debit card to my payzap wallet. But i found rs.4993.08 deducted from my mobikwik wallet a/c. But no money credited in my payzap wallet. I am also mentioning invoice summary order[protected]
8_78935394.
br...
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R
rkgrkg
from Rampur, Himachal Pradesh
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use of super cash

Address:Sonipat, Haryana, 131001
Website:[email protected]

When i recharge mobile and pay electricity bill by using super cash, message comes - sorry, this service is currently unavailable. Since last week i have raised tickets twice and also lodged complaint on your consumer complaint sight but received no reply from your side. Your customer care mobile numbers always show switch off and landline always busy. Your service is very poor. I will never advise any person to shop through mobikwik. If...
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M
Mohammed Akbar Basha
from Bengaluru, Karnataka
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I am complaining about mobikwik

Address:Kolar, Karnataka, 563114
Website:www.mobikvik.com

Still how many days, i have to wait for my money, i think this is not write, you people were playing with us my money is dedicated one month's back still it's not refund, how can we trust online payments you people were not giving any response from mobikivki costumer support, very worst service please refund my money, we have some comments my money is not refund from past one month....
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Address:Nalgonda, Andhra Pradesh, 508206

My mail Aparna.[protected]@gmail.com .i added 6000to my wallet ..there is some KYC problem..and dey deactivated without proper intimation..and wallet balance also still not credited to my account..please activate my wallet or credit my wallet amount to my card..I am contacting them since 2months through email.dey r not responding..even they don’t hav customer care...
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S
Sangram88
from Pune, Maharashtra
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why not refund my money

Address:Pune, Maharashtra, 410501

What the are bad service in mobikwik company,
I have mobikwik account, number-[protected]
Mail i’d - [protected]@gmail.com
Due to kyc not done i have deactivate this account on customer care side
Before deactivate i was uploaded 2500 rupees
Why not refund my money
With out refund how to deactivate this account,
This account already deactivated.
Before i was transferr 2500 rupees...
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Address:122001
Website:m.mobikwik.com

1. Mobikwik needs to be taught a lesson by taking them to courts and making them to refund money to customers which they cleverly picketed through their discretionary actions in the past

2. They don't have any means to contact them directly through phone calls or e-mail. One can write to them only on mobile app in help section, to which they reply unsatisfactorily. They do not allow customers to send more than one msg while...
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A
afds
from Mumbai, Maharashtra
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account is showing error user is disabled

Address:Thane, Maharashtra, 401209

My account having mail id fernandes. [protected]@gmail.com and mobile no[protected] has been disabled for past 5 to 6 months ago. Despite sending request over mail they are not paying heed towards customer concern. Even they not replied my mail. I have even called the customer service there never resolved my problem so pls help me to open the app its very bad experience if you cannot resovle the customer complaints then pls close down the app...
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R
Roshan30
from Surat, Gujarat
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permanently delete my account

Dear Mobikwik Support Team,
H have two accounts and I just want to delete my account permanently with following information because i am not using anywhere this account.
1 My mobile number with Mobikwik account is- [protected]
2 My registered email with Mobikwik account is- [protected]@gmail.com
3 My last transaction was: mobile recharge 19₹ at [protected]
*This account not deleted it is only user disabled....
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