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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 171

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M
manjunath karnati
from Mirialguda, Telangana
Nov 27, 2018
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Address: Kurnool, Andhra Pradesh, 518501

Sir my bank account has an amount of total rs 11581 but after doing few upi transactions of rs 5000 each with my friend it shows only rs 6581 even we have done transactions equally (I have checked many times)... What i understood is that one of those transactions has failed but money has been deducted... And it was neither transferred to beneficiary account nor to my account... So please bring my amount of rs 5000 back to my account sir... Please... The transactions are done between 23/11/18 and 26/11/18 sir.. My phone no attached to mobikwik is : [protected]...
And my email i'd is : [protected]@gmail.com....
Sir please help me sir.... Rs 5000 is huge amount for me sir...


Thank you sir...
Mobikwik customer support has been notified about the posted complaint.
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    manjunath karnati
    from Mirialguda, Telangana
    Nov 27, 2018
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    Address: Anantapur, Andhra Pradesh, 515002
    Website: Mobikwik.com

    Sir, on 24/11/18 i have done a upi transaction of rs 5000 to my friend's mobikwik account.. Money was deducted form my bank but it was neither transferred to beneficiary account nor came back to my account... Upi transaction i'd:[protected]...
    Order id: omk22432f3fe4aab6a...
    My mobile no linked with mobikwik is : *524339...
    Sir i request you to refund my money back to my account... It is not my money sir.. It's my friend's money... So please sir do as fast as possible.... Hoping alot that you will help me...
    Thank you very much sir....
    Mobikwik customer support has been notified about the posted complaint.
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      D
      dipak girase
      from Mumbai, Maharashtra
      Nov 27, 2018
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      Address: Pune, Maharashtra, 411014
      Website: www.mobikwik.com/mobile?gclid=CjwKCAiA0O7fBRASEiwAYI9QAo2LwNjZpK4FJ0MzNR4gmURWGYVJBzyl9RpWg1o1SxMdEp

      I have using the mobikwik payment app 15 oct 2018 taking the my icici bank creditcard payment 4363.00 inr. But that time my account deducted amount in 3 times.2 times is unsuccessful transaction and third time transaction is successful so i have refund me immediately in one transaction but second time not refund me so far. Third transaction successful for icici bank credit card payment in 16 oct 2018. My icici bank credit card no [protected]
      I have contact icici bank and credit card team he told me our side not pending any type of amount. Please you have contact mobikwik team and sending mail this mail showing you have paying 4363.00 inr amount in hdfc credit card bill but i dont know this transction how to transacted my icici saving account. I am not paying this transaction my side. Its a system problem for mobikwik side because my two transaction is unsuccessful first attempt. Please help me i have very frustrated unwanted deducted my valuable amount and not refund me so far. I have contact mobikwik help desk but he is not support me. My registerd mail id for mobikwik [protected]@rediffmail.com mobile no [protected]
      Mobikwik customer support has been notified about the posted complaint.
      Nov 27, 2018
      Updated by dipak girase
      Add+ please refer screenshots.

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        J
        jpsinghratia
        from Sonipat, Haryana
        Nov 27, 2018
        Resolved
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        Resolved

        Address: Fatehabad, Haryana, 125051

        Yesterday i (Jitender pal singh) tried to pay an electricity bill for my customer of rs 39975.00 dated on 26/11/18 vai mobikwik using my central bank of india rupay debit card.. I got a massage vai email transaction failed and your amount is refunded and in massage box your debit card is used at zaakpay epayment services gurugon pos atm but my bank account not credited by 39975.00 please help me otherwise customer may hurt me because of huge amount. The transaction id is mk[protected]. I am going in depression please help me
        Nov 30, 2018
        Complaint marked as Resolved 
        Company Customer care executive asking to me for my CVV code and OTP and saying to me to share a link from two days but when I strongly refused to do like this he stared to abuse me in Hindi as ma****od k***e s**le tu apna refund le ke dikha diyo, S***r ki aulaad after then l lodged my complaint in my Bank, DHBVN Electricity board, and Bharat Billpay Desk . Yesterday I lodged complaint and today I received my amount . So Friends never share your OTP CVV & ANY KIND OF LINKS anyways it was a good experience. have a nice day
        Mobikwik customer support has been notified about the posted complaint.
        Nov 28, 2018
        Updated by jpsinghratia
        Yesterday and today I received so many calls from a people saying mobi Kwik customer service asking about my CVV and OTP and share a link . Should I gave the information about my CVV code. I have call recording also as he rudely abused me when I didn't give my CVV CODE
        Nov 30, 2018
        Updated by jpsinghratia
        Finally, when I logged my complaint in my bank, DHBVN electricity board and Bharat Billpay desk, I got my debited amount today of rs 39975 without giving any CVV code and without giving any OTP and without share any link. This is for that guy who abused me as mad****kor s**le k***te tu Paisa le ke dikha diyo...so plz Friends Never Share Your OTP CVV & ANY KIND OF LINKS.

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          D
          Devch
          from Saharanpur, Uttar Pradesh
          Nov 25, 2018
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          Address: Moradabad, Uttar Pradesh, 244001

          Dear sir/madam i pat the electricity bill by mobikwik bt the process of payment had failed by balance deducted my account... Pls refund my money as soon as possible... Sir ga maine hm electricity ka bill payment kiye the lekin payment fail hone bad bhi balance account se kat liya gya or abhi tk bhi bapas ni aaya h... Pls sir ga money refund karne ki kirpa kre jaldi se jaldi...
          Mobikwik customer support has been notified about the posted complaint.
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            S
            sayanna99
            from Hyderabad, Telangana
            Nov 25, 2018
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            Address: 500068

            Dear sir

            I am sayanna, i made a money transfer of 5174.05rs from mobikwik wallet to bank on 21st nov2018. While sending the amount at the last minute error came. Amount deducted from my account still not refunded or credit to my account. I raised complaints in customer service ticket numbers are (9777264, 9786064) five days gone the amount is not refunded please help me by solving the problem. My mobile number is [protected].
            Mobikwik customer support has been notified about the posted complaint.
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              Praveen Jainapur
              from Mysore, Karnataka
              Nov 25, 2018
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              Address: Bagalkot, Karnataka, 587312
              Website: [email protected]

              Dear sir,
              I am praveen jainapur, my dth card number 95572870. I was rechaged through mobik. I was recharged 400 rs on 15/11/2018. And super cash 200 added in my account. But my videocon dth card not active. Still not get recharge. Total 10days over still not get.
              I hope pl check as soon as possible. And give positive response..
              Regards
              Praveen jainapur
              Mobikwik customer support has been notified about the posted complaint.
              Nov 25, 2018
              Updated by Praveen Jainapur
              MobiKwik customer support has been notified about the posted complaint
              Hi team, I have transferred 2000 RS to my bank account but it didn't transferred yet please check and let me know what is happened, my mobikwik no is [protected]
              I have attached the snapshot where you will be able to check amt 2046.02 this amount is not credited on my account, please do the needful.
              Badal Tamboli's reply, Nov 23, 2018
              Please check and let me know the status of my account
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                R
                rajkod
                from Bhubaneshwar, Odisha
                Nov 24, 2018
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                Address: 825410
                Website: mobiqwik

                Sir,
                Most humbly and respectfully i beg to say that on 23rd of november, 2018 i have made a mobiqwik upi transaction of rs5060 with my friend. After making the transaction the money got deducted but did not get transferred and in my bank passbook, the transaction of rs5060 showed but do not showed the transaction id.
                So, i request to you that please resolve my problem by refunding the transaction amount.

                Your obedient pupil
                Rajnish kumar
                Email: [protected]@gmail.com
                Mobile: [protected], [protected]
                Mobikwik customer support has been notified about the posted complaint.
                Nov 24, 2018
                Updated by rajkod
                i have not get solution yet
                My Mobikwik wallet is disabled.
                mobile no:[protected]
                Email id: [protected]@gmail.com. i have already sent them proof of identity and bank statement amd also the screenshot of error message, but they're not replying.

                please resolve my problem.
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                  S
                  Sonali@2018
                  from Bengaluru, Karnataka
                  Nov 24, 2018
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                  Address: 560048
                  Website: Mobikwik

                  I m unable to contact the customer care of mobikwik, there is no registered no. I am highly unsatisfied with the response there was unauthorized transaction which happened last month from my account on mobikwik wherein i don't even have the account.

                  I tried calling several times to mibikvik customer care buy failed to get through. This is really disappointing, i need an immmediate action on this.
                  Mobikwik customer support has been notified about the posted complaint.
                  My money is available in mobikwik but not working. Please help on this. If I used is not working.
                  Raj Swain's reply, Nov 20, 2018
                  Mobikwik wallet amount is not working
                  My login id [protected] deseble how to enable my id

                  compnny not responsed my id plz enalbe, may login id my money is lost
                  I have redeemed STARPOINT worth Rs. 423.00 at One Mobikwik Systems Private Limited, However the amount is not credited into my mobikwik wallet, please help.
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                    A
                    Abhinavdixit
                    from Noida, Uttar Pradesh
                    Nov 23, 2018
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                    I paid electricity bill o[censored]ttar pradesh power corporation limited for the [protected] account no. On 16th november 2018 of 1569 rs. Amount was debited from my state bank of india account but transaction was failed and payment was not received by merchant. It has been 1 week complete but i haven't received amount back into my account.
                    Order: mk[protected]
                    Please resolve asap because i have to pay bill of electricity.
                    Mobikwik customer support has been notified about the posted complaint.
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                      A
                      Abhinavdixit
                      from Noida, Uttar Pradesh
                      Nov 23, 2018
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                      I paid electricity bill of kanpur electricity supply company limited for the 33135771 account no. On 16th november 2018 of 2960 rs. Amount was debited from my state bank of india account but transaction was failed and payment was not received by merchant. It has been 1 week complete but i haven't received amount back into my account.
                      Order: mp[protected]
                      Please resolve asap because i have to pay bill of electricity.
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        Samarth Begur
                        from Bengaluru, Karnataka
                        Nov 22, 2018
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                        Address: Dharwad, Karnataka
                        Website: Mobikwik app

                        I was paying my electricity bill through mobikwik... But it failed due to technical error... But their was no refund yet... I paid rs. 509/- through mobikwik of hescom bill payment... But refunt not yet done soo plz accept my compliment n go through as fast as possible... Plz refund...
                        Their here rs 509 should be refunded... It was paid on november 20... It showed that it may take 24 hours but it is more than 2 days. So plz check...

                        Plzzzzzz refund my amount
                        Mobikwik customer support has been notified about the posted complaint.
                        Please provide recharge amount return bank through bank account last week your website mobikwik recharge 199 rs / paid but not sucessfully rechargeHistory and incorrect login
                        Date Description Amount
                        Nov 10, 2018 2:03PM Paid from Card(#OrderId:57a4b491e7da4)
                        Transaction Id: 57a4b491e7da4 Paid :₹ 199
                        sound_999's reply, Nov 17, 2018
                        lease provide recharge amount return bank through bank account last week your website mobikwik recharge 199 rs / paid but not sucessfully rechargeHistory and incorrect login
                        Date Description Amount
                        Nov 10, 2018 2:03PM Paid from Card(#OrderId:57a4b491e7da4)
                        Transaction Id: 57a4b491e7da4 Paid :₹ 199
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                          Gopinath Kothwala
                          from Surat, Gujarat
                          Nov 22, 2018
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                          Address: Surat, Gujarat, 395010
                          Website: [email protected]

                          Hi, mera nam gopinath kothwala hai, mera mo [protected] hai, mene novemb[protected] ko vodafone me rs 479 ka or rs 245 ka recharge karvaya tha par reharge hua hi nahi, or mere bank se paise bhi kat gaye, abhitak mere paise mere mobikwik wallet me nahi aaye hai, to plese mere paise muje vapas lota dijiye mera complaint no ticket #9699397 #9699400 #9700104 #9742705 #9715018 hai
                          Mobikwik customer support has been notified about the posted complaint.
                          Nov 22, 2018
                          Updated by Gopinath Kothwala
                          Hi, mera nam gopinath kothwala hai, mera mo [protected] hai, mene novemb[protected] ko vodafone me RS 479 ka or RS 245 ka recharge karvaya tha par reharge hua hi nahi, or mere bank se paise bhi kat gaye, abhitak mere paise mere mobikwik wallet me nahi aaye hai, to plese mere paise muje vapas lota dijiye mera complaint no ticket #9699397 #9699400 #9700104 #9742705 #9715018 hai
                          I have not got refund from MobiKwik to my bank account but its showing refunded as i got the mail from MobiKwik. The refund is done by myntra to MobiKwik successfully. But not done by MobiKwik to my bank account and showing successfully refunded via mail
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                            Đ
                            Đėbāchillzz HeRe
                            from Silchar, Assam
                            Nov 22, 2018
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                            Address: Darrang, Assam, 784125

                            Whenever i do link my adhar card to mobikwik wallet and i tap verify via otp... It displays sorry this service is currently not available. Why? Because of that i'm not able to transfer money to my bank.. And the big amount gone stuck in vain. Why cant you avail the service? Why cant i transfer money to bank in mobikwik... My adhar card is updated, then what is the issue... Help me out.. You guys never received my call.. Kept waiting n waiting. And no bank transfer services
                            Mobikwik customer support has been notified about the posted complaint.
                            I have paid amount through BAJAJ wallet app..to recharge my mobile prepaid bill.
                            Operator nid: ONR[protected]. Still I am unable to do calls.

                            I will file case on you regarding my issue.. in consumer court.

                            If your not solve within a hour
                            My order id:472248 my money transfer now complete but no product delivery
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                              V
                              Venkat Sid
                              from Bengaluru, Karnataka
                              Nov 22, 2018
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                              Address: 560068

                              I am venkatesh, i transfer the money from mobikwik wallet to bank. While sending the amount at the last minute error came. Amount deducted from my account still not refunded or credit to my account. Please help me. Customer service not resolved the issue. My mobile number is [protected]. I want to pay my exam fee. Still the amount was not credited to my bank account or wallet.
                              Mobikwik customer support has been notified about the posted complaint.
                              Nov 24, 2018
                              Updated by Venkat Sid
                              Still amount not refunded from mobikwik. Please help me to get that amount

                              Nov 27, 2018
                              Updated by Venkat Sid
                              Please help me. They are deducted 10348 from my wallet but still the amount is not credited to my wallet. Nothing action will be taken care by them. Worst customer service. I gave commission charges also to transfer the money to my bank account. Totally 10348 deducted from my wallet. Till now there is no update regarding this. My Mobile number [protected]. And ticket number 9776732. Please help me almost I am waiting for more than a week. I didn't face this type of issue in other payment sites like paytm phone pe and all.

                              I added Rs1500 in my Mobikwik wallet but unalbe to transfer it to my bank account as it is asking for KYC.
                              But, as I tried updating my KYC it shows:
                              This service is currently unavailable.

                              I tried upadating it both on website and app but neither of them is working properly

                              Please help...
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                                Bhushan Fulpagare
                                from Morjim, Goa
                                Nov 22, 2018
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                                Address: 422005

                                Dear team,

                                I have done transition using mobikwik on 21 nov 2018 on 6:20 pm 2059.28 rupees has been deducted. Here i have paid processing fees 59 rupees for transfer money wallet to bank account but money not credited in bank account. Help me to credit my money urgently
                                No customer care executive ready to help me. Help lines never ever getting connect easy but their custome executive work 8 am to 11 pm. Need to improve customer service.
                                Account number [protected]
                                Mob [protected]
                                Mobikwik customer support has been notified about the posted complaint.
                                Sir My MobiKwik Account is disabled some technical problems so Please Enable My MobiKwik Account sir My MobiKwik Account no is [protected]
                                Ashok8096's reply, Nov 21, 2018
                                Please enable my MobiKwik Account
                                Ashok8096's reply, Nov 21, 2018
                                Sir My MobiKwik Account is disabled some technical problems so Please Enable My MobiKwik Account sir My MobiKwik Account no is 8096851156 so Please Enable My MobiKwik Account is and my email id is [email protected] and contact no is-8096851156
                                Mobikwik may account no [protected] is unblock my account arjent basis
                                Very very worst. Government should take action in this. Mobikwik is fraud company and they are abasing their customer money.
                                It is my humble request please get refund that customer amount and give it to them.
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                                  kuldeepbinamp
                                  from Bina Etawa, Madhya Pradesh
                                  Nov 21, 2018
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                                  Address: 470113

                                  Maine electricity bill jama kiya tha mere account se 16 Nov ko deduct kr liye lakin abhi tak na to bill jama hua aur na hi paise waps aaye
                                  Mere paise wapas kr do jldi se mjhe bhut jrurat hai meri ko 4 bill jama Nahi hoya hai me aap ko bill Recieved hai mera pass jo ki aap da Raha hu plsn help indian Gov of india sir in logo na dhokh di Raha hai
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    ashubbdit
                                    from Noida, Uttar Pradesh
                                    Nov 21, 2018
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                                    Address: New Delhi, Delhi, 110055
                                    Website: mobikwik.com

                                    I had booked the flight ticket (Spicejet) through mobikwik wallet and also cancelled the ticket on 1st nov but still cancellation amount is not refunded into my mobikwik wallet. According to the spicejet company, amount is already refunded on 05-nov. Please provide the cancellation amount on urgent basis.

                                    Mobikwik Registered mobile no- [protected]
                                    Transaction Id:[protected]
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Deeksha Goyal
                                      from Kolkata, West Bengal
                                      Nov 21, 2018
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                                      Address: 700064
                                      Website: www.mobikwik.com

                                      I have purchased few items from myntra. Payment was made but no order was placed. I called myntra customer care they said no order have been received by the id which was provided by mobikwik. I complained through mobikwik help center. They also sent me a mail regarding refund. That money will be refunded in 7 business days. Amount was deducted on 11 november 2018. They sent the mail on 12 november 2018. Today it is 21 november 2018. But i have got my money back. This is a huge trap.in this way how can one pay online. If this type of error keep on coming how can one even support digital india.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Nov 21, 2018
                                      Updated by Deeksha Goyal
                                      I have got some fake calls regarding this.And they are asking me otp and atm pins. Do something in this regard.
                                      Numbers were [protected], [protected]
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                                        shalibhadra partners
                                        from Surat, Gujarat
                                        Nov 20, 2018
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                                        Address: Surat, Gujarat, 395007

                                        My account mobikwik [protected]@yahoo.co.in on mobikwik disabled... Me many mail but no response

                                        I complained someone use my account on zomato 10 rs... Also 10 rs not in my account and someone use... I complained this to mobikwik on app so he disable my account for my login

                                        If some one fraud on my account and full kyc person me also not use my wallet... Plz enable my account otherwise i complaint on court and case against to you or call me
                                        Mobikwik customer support has been notified about the posted complaint.
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