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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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857
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+91 93 1392 5342
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Gurgaon
Gurgaon District
Haryana
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122002

Mobikwik reviews & complaints page 170

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J
jobypj846
from Mannarakkat, Kerala
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can't transfer and not visible my balance.

Address:Ernakulam, Kerala, 682020

Hi, i made a payment in the app and that was deducted from my account. This payment is showing as failed in the app. I have tried contacting mobikwik customer service and they told me my money will be back in 10-12 working days but now it is more than a month. I made this payment on 26 october for an amount of 18000 inr. My registered phone no is [protected]. Please return my payment as earliest as possible...
Calls received from [protected]...
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D
dezzy garg
from Mumbai, Maharashtra
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refund not initiated after failure of transaction after 7 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Transaction for charging mobile number initiated from vodafone app and payment done from mobiwik. But transaction failed at mobieik end and refund not initiated in account while 7 days already completed. I already raised complain to mobiel but no update and refund initiated from their end. And they never respond on any complain. I am still waiting for their response but no response from their end....
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N
Nitesh Bisht
from Sitarganj, Uttarakhand
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not returning the payment made from bank

Address:110092
Website:Mobikwik

Hi, i made a payment in the app and that was deducted from my account. This payment is showing as failed in the app. I have tried contacting mobikwik customer service and they told me my money will be back in 10-12 working days but now it is more than a month. I made this payment on 13 october for an amount of 1466 inr. My registered phone no is [protected]. Please return my payment as earliest as possible...
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Address:713377

Payment to mi.com Of Rs 12999/- two different transaction from different debit card money deducted from my bank account two time.
But showing that payment failed. When I contacted at mobikwik help he said the refund was done between 7-21 working days. But the matter is now payment date is 12 October 2018 . It is over 36 days but till not refund my money. Even I have contact to mobikwik help over than 20 times he was always said that...
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K
Karansing8
from Gurgaon, Haryana
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credit card bill payment not successful

Address:Gurgaon, Haryana

Dear sir
Meane 10/10/2018 Ko SBI credit card ka bill payment MobiKwik se Kiya tha jo updated nahi hua or November month ke statement me add hokar aa gya jisaka amount-7938 tha.meane MobiKwik ke office me complete ki to unhone kaha ki hamare eha se pement successful ho gayi hai.or bank bale bol rahe he ki hamare pas koi pement nahi hai.or sir me amount -7938/- refund nahi hua hai.
So please help me.
Karan Singh lodhi mob.-[protected]br...
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S
sachin879
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debited from wallet account but not deposited in account

Address:401203

Name:

Sachin Gholap

Email:

[protected]@gmail.com

Phone No:

[protected]

i had done mobikwik payment through wallet rs.4400/ it deducted from wallet but not got in Account which i paid so i raised the issue on that day. My ticket id is 9647857 on that day when i raised my issue i.e; 05 November 2018, get just reply that your issue is resolved and you...
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S
sachin879
from Mumbai, Maharashtra
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debited from wallet but not deposited in account

Address:401203

[protected]@gmail.com

[protected]

Name - Sachin Gholap
Mobile No. [protected]
email id - [protected]@gmail.com
i had done mobikwik payment through wallet rs.4400/ it deducted from wallet but not got in Account which i paid so i raised the issue on that day. My ticket id is 9647857 on that day when i raised my issue i.e; 05 November 2018, get just reply that your issue is resolved...
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T
thakreajay
from Mumbai, Maharashtra
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wrong mobile number to money transferred

Address:400034

Dear sir, i have transferred amount rs 3012 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number [protected].
On contacting to that person is not responding by not picking up my call.
Order no :- [protected]ab3d14cb4d9

Also, i had registered complaint at https://www.mobikwik.com/help, but still...
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P
Prakharsinhaha
from Muzaffarpur, Bihar
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amount deducted from bank but not credited to mobikwik wallet

Address:Patna, Bihar, 800001

I tried to add 2446.78 on 15.11.2018 to mobikwik wallet from my paytm payments bank account but the transaction failed but the amount deducted from bank account when contacted to paytm customer care they said contact merchant and merchant is not replying yo me please help its urgent and tell me how much time i have to wait for this to get the refund...
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R
Ravi Kumar Radhakrishnan
from Chennai, Tamil Nadu
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regarding swindling money through mobikwik

Address:600125
Website:[email protected]

Dear sir, my name is ravi kumar i had been cheated by a person mr. Rahul kumar through your mobikwikaddmoney @hdfcbank (Upi ref no[protected]
For the sum of rs.10, 000 the cheater name is rahul kumar as shown in true caller the episode started by ordering through a web site avoonik.com for a lehanga worth rs.549, the product is not received in my end as they given customer care number [protected] i had contacted him he gullibily...
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S
Swathi Arumalla
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from the bank

On 26th of Oct, I made three UPI transactions from ICICI to HDFC credit card payment through Mobiwik. Out of three, two were scucessful and one was pending at the Mobiwik, After that i raised the request, they mentioned that it is reversed to the bank. But my banker says that the money is in still mobiwik. Need to know to which bank they transferred the money.

Reply from my banker:
We understand your concern.
With...
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V
Vishak KN
from Kunnamangalam, Kerala
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cheating done by mobikwik customer service agent

Address:Ernakulam, Kerala
Website:Mobiwik. Com

On 10 th Nov I tried to recharge my jio account via mobiwik .Com from my jio app but unfortunately it was not credited till 11 Nov 18 . On 11 Nov 18 at 10 25 am I have called on the mobiwik customer service agent of mobiwik customer service mobile number a agent took the phone and I told him about the matter which happens on 10th Nov . I claimed him for refund on my money as as my recharge was not done but he told me to download the mobiwik...
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M
Mohammed Abdul Shukoor
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge - amount deducted but recharge was unsuccessful

Address:Hyderabad, Andhra Pradesh, 500008
Website:Mobikwik App

Hi Team,

I have recharged my Vodafone mobile number on[protected] using My Vodafone app for rs 159 on and made payment through Mobikwik wallet. The amount got deducted but recharge was unsuccessful. When I have raised this with Mobikwik they are not ready to accept it and said recharge was successful at the merchant(Vodafone) side. But when I checked with the Vodafone customer care they clearly written over a mail that recharge...
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K
KUMAR
from Vijayawada, Andhra Pradesh
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regarding unauthorized transactions and not refunded.

Website:www.mobikwik.com

Good evening. On 14/09/2018 unauthorized transaction for rs.37, 500/- debited in my account through mobiwik. That transactions is not mine and more over some third party made a transaction without my permission. I have already made a complaint to the bank also. On that day nearly 10 transaction done though my debit card. So we request you please kindly refund the transaction from your end at an earliest. But till today they have not refunded....
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D
Debidutta Mohanty
from Burla, Odisha
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money transaction is successful but not completed in upi mobikwik

I have transferred money to a frnd.. And transaction is successful but the amount didn't reached to the destination account so quickly grand my request and refund my money as soon as possible... Transaction id:[protected]... I have transferred money yesterday near about 11 am... It is shown to me that transaction is successful but frnd said and i also checked money is not credited to that account...
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A
Aditya Raghuwanshi
from Bengaluru, Karnataka
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imps transfer failed and amount got deducted from mobikwik wallet

Address:560048

Hello,

On 31st october, i did an imps transaction of rs 5000 and 1000 as transaction failed and amount got deducted.

Customer support told that issue will be resolved in 7 days and amount will be refunded but still it's been more than 10 days but no update.

Please look into the issue.

Following are the transaction details :

Date : 31st oct 18
Transaction type...
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V
Vijay Kumar15
from Bengaluru, Karnataka
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amount has been deducted and not refunded

Address:560032
Website:mobikwik

Hai, when i was doing transaction with mobikwik app to mynthra account the transaction was not succeed but amount (1783.00) deducted from my yes bank savings account on 9th november but still not refunded the amount to my account and i also informed many times on mobikwik support they are not giving us exact response like as per bank policies within (7-21) days the deducted amount will refund to your source bank for that i also visited to...
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A
Abdul012
from Delhi, Delhi
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aug and sep electricity bill has not been updated.

Address:New Delhi, Delhi, 110025
Website:Mobikwik App

I already paid my aug and sep bill through mobikwik app and the money was detected.

But when i am going to pay oct bill the both aug and sep bills are added and the bill goes high.

My nov bill is low but the total payable amount is high it is the sum of aug, sep and oct bill.

Ca number[protected]
Bill amount nov - 560
Payable amount - 2170

Name - abdul quadir
Email...
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A
Anjalimeena222
from Udaipur, Rajasthan
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bill payment of electricity

Address:Jaipur, Rajasthan, 302017

I made a payment for electricity bil on 14-oct-2018. The transaction was not completed. And the money deducted from my account. Now the failed transaction is not showing in my history. I raise a complaint to refund my money. They said the mone will be credited within 7-21 days. But a month has been over. Money is not refunded yet. And i can't contact the bank because they are not providing the transaction no or order id with bank. I have...
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S
SUBHAJIT SHAW
from Kolkata, West Bengal
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my mobikwik account

Address:Howrah, West Bengal, 711205

Plz retrun my money from jio recharge to mobikwik account. I am very glad to my retrun to my account, i mistake 1 digit to recharge from jio number so plz retrun my money back,,,, i am sorry to my misstake so i request you to plz retrun my money. The number recharge of [protected]and the right number was [protected]. Plz help me so i glad plz plz plz...
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