Mobikwik Complaints & Reviews

I can't able to get my refund money from myntra that i paid through mobikwik... I want you all to look the issue very soon... Its been 2 weeks. This is very bad assistance to the customer by mobikwik... I am not going to use mobikwik if it doesn't resolve my problem in 72 hrs... I tried calling and emailing them but they didn't reply a single time... I can't able to resist it anymore... I want quick solution of my problem. If they can't handle the company and customer problem, they should just close it for customers sake..

Sir on 30 nov 2018 i had made a transfer of 6984. 96 from my wallet to a bank account but transaction timed out and amount deducted from my wallet and not reversed till now.
I had tried to contact customer care but i haven't got any response from them. Please solve my problem.
Please refund my money and do needful help.
I am not blaming you but i am facing a big problem please resolve this issue.

Name :- anchal malasi

Email id :- [protected]@gmail.com

Yesterday i sent 1000rs to another bank account through my wallet as the process was going it showed transaction time out and after that message, the money was deducted i looked for help in the app where they just generated my ticket no.
My ticket no. Is #9855732 and #9851137

And no response is there from their side till now
Plz refund the money or resolve this problem asap

On 30th nov, 2018, i had credited my mobikwik wallet with rs 13k, which was successfully done & money was credited into the wallet. However when i did transfer from my wallet to bank a/c, the money got deducted from my wallet. I did a transfer of 10k from my wallet to my personal bank a/c. The money has been deducted from my mobikwik wallet, but it has not been credit to my bank a/c. I have recieved no message or notification that it is pending or why my transaction is not done & money has been not credited. I have also raised a ticket #9849914, but theres no response from the bot there. The customer care number is on ivr & does not respond or connect any executive of the company. I request you to kindly look into the matter & solve the issue earliest & give me the refund.

I had added money in mobikwik wallet which was added successfully.From the wallet, i transfered some money to my bank a/c.Money is deducted from my wallet, but not credited to my bank a/c.Also it is not displaying invoice for the same transaction.This incident took place through my personal Mobikwik App on 30/11/18.The customer care number given goes to ivr always when called.The app has help tab to settle the grievances arriving in the app, but havent able to get the issue solved as that was bot replying.Theres no means of communication from the company & refund is also not being made, nor any message of transaction failure has been sent to the registered mobile.Please look into the matter & get in touch.

I v yadaiah recharged the airtel full talk time amount of rs 120.00 on[protected]. After completing the process above said amount deducted from my a/c ref ib/zaakpay/421/zp57b115cbdc85f. After that my phone no [protected] could not recharge. Sorry you retry again. It is invald amount. So far 10 days are over so kindly revesal the abov said amount.
Do the needful
V yadaiah
Ph: [protected]
Mail id: [protected]@rediffmail.com

I can't understood how many days i have to wait for my money, i am waiting for past 2 months i don't know how many days have to wait, my amount is deducted from my account please check and refund it, i have to pay my loan amounts, how can we trust your application kindly i request you to please refund my money, i have complaint lot's of time i didn't get any response

I have not received the refund money in account as per the following details shown: nov 28, 2018 10:32am refund from myntra.com transaction id:[protected] received :₹ 1, 473.46 it is not reflected in my bank account. Please resolve the issue asap.
I have tried to contact mobikwik multiple times but no response from them.
I only get a ticket number but nothing is done about that and no reply is received.

Archit mishra
[protected]@gmail.com

I try to pay my electricity bill of dhbvn with amount 1521 on 20th november 2018, transaction failed from your mobikwik app but money deducted from my pnb bank account, after that i messaged you from app regarding issue but i got no reply.
Money is already deducted from my account.

My order no. Of mobikwik is mk[protected]

However as informed by pnb bank, amount is lying with mobikwik, for this reason amount is not showing in my pnb account, please let me know the status of refund and credit to my bank. I have done enough blame to my bank, here in that case as i can understanad mobikwik is the main source of all issues.
Please refund my money as soon as possible.

Dear mobikwik support,
I am gopinath v from bangalore. I am a mobikwik subscriber. Today i have transferred rs.500/- from mobikwik account to my bank account arround 7.00pm. But instead of credit into my account rs. 500/- deducted from my bank account.
My mobile no. [protected]
Email. Id: [protected]@gmail.com
So i am requesting you to kindly credit back deducted amount rs.500/- into my bank account at the earliest.
Thanks and regards,
Gopinath v

I try to pay my electricity bill with msedc consumer no.[protected] with amount 1520 on 29th november 2018, transaction failed from your mobikwik app but money deducted from my icici bank account, after that i messaged you from app regarding issue but i got no reply.
Money is already deducted from my account.
I tried the ways for contacting you, but customer care no is unreachable.
Please refund my money as soon as possible.

Respect mobikwik,
While i was taking money taking money from my sbi account to mobikwik account through upi, the transaction got fail and but money get deducted from my bank account. I had contact bank regarding this but they are saying contact mobikwik regarding this, so i request you to refund my money plz as soon as possible, i have faith in you and please look into this matter.
My linked mob no. [protected]
Upi transaction i'd (Failed[protected]
Please refund

I beg to inform you that on 23/10/2018 around 6:30 pm a customer care officer of mobikwik naming rahul sharma called me in this no [protected] to do my kyc on my mobikwik app as earlier i have given a complaint against mobikwik in consumer forum therefore keeping in mind that i received the above number for verifying my kyc in mobikwik and for upgrading my kyc wallet and then he told for upgrading he asked my debit card last 6 digits and i gave that 6 digits to him as a result my total amount of rupees 7872 has been deducted from my account sbi account no - [protected] on 23 oct 2018.

I request you to kindly see this matter with utmost concern for which act of kindness i shall ever pray to you and refund the same amount.

I have registered in mobikwik 10 to 15 days back and add 5000 but i cannot able to use this money due to kyc service unavailable and i have tried lot of time to update my kyc through mobikwik app and mobikwik kyc center as well but not done so how i can withdraw or use this money if. Kyc service unavailable so mobikwik team need to inform before adding money so that no one will loose or block money.
Kindly suggest

I have made a bill payment for an amount of rs.15, 819.52 ps to hmswwb towards water bill through mobikwik payment gateway on 21/11/2018, whereas the amount has not been reached either to mobikwik or to hyderabad metropolitan supply and sewerage board but the amount has been debited to my sbi card account.

Kindly it is requested to resolve the issue and reverse the amount and credit the same to my sbi card account.

I have made a payment to Shree medical & general store on 24/11/2018 of Rs.8450. and transaction Is is : [protected]b68d41fffe7 balance have been debited form my wallet and same have been not reflecting in the shree medical & general store wallet. already 4 days have been completed.
please find the attachment for payment details.i m unable to connect to your customer care.

kindly do the needful on urgent basis.

Pls note my
Loan Account Number with Provider LXW-M[protected]

i haverecd the amount in mobikwik on
Nov 21, 2018 12:39AM

Loan Credited

Transaction Id:[protected]
Received :₹ 19, 825

also note thati have transferred to my bank account from my wallet
Nov 21, 2018 6:50AM

Bank transfer to VISHNUDAS HARIDAS JA[protected]

Transaction Id: 57b228dc0869b
Paid :₹ 19, 824.81

but pls note i have not recd the amount in my bank account yet

amount is deducted from my wallet but not credited in my wallet

and the mobikwik executives did not replying me proper answer

they have given me one RRN number but i checked with my bank

but amount not recd so u pls tell them pls credit the same in my bank account in my wallet

also the wallet transaction invoice error shows no invoice data found

so u pls check and revert

pls find attached screen shot of my bank statement and my mobikwik wallet

Dear sir, i am r. Arun, thirumangalam, madurai district. I have applied the online loan in mobikwik wallet on 21.9.2018. But loan amount receieved from ivl finance. (Indiabulls) they promising loan amount for boost loan for mobikwik rs.60, 000/-. First they have not told interest rate and documentation charges. After all the process completed they have deducted rs.2681 for documentation charges.

Deducting rs.2681/- for documentation charges and charged rate of interest for 2.04% monthly. After that deducting amount of rs.57319/- not credited to my account, this amount was transfer to mobikwik wallet. I am not able to use the money also. If transfer to the my bank accounts they have charged more than rs.3000/-. This is too much transfer for online loan amount. This is consider as a kandhu vatti group loan (Indiabulls)

I have immediately raised documentation charges was high and interest rate also high (Copy also attached). But they have not respond. And another mail sent regarding what ever credited amount i will settled to the indiabulls (Copy also attached). They have not respond and customer care also not respond for indiabulls.

So many person calling to my number. They torchuring me. I have record my mobile all the persons speaking. They have told come to my house and torchuring me.

Please sir consider my request safe me.

I will ready to repay the what ever credit money (Amount of rs.57319/-).

Acknowledge the same.

R. Arun
Madurai district
Mobile number :[protected]

This has under order No.:[protected]-1782203 in myntra and further refund initiated INR 1802.08 against cancellation in myntra, amount is still not credited to my HDFC account. Myntra referred bank account refernece no. for refund is WAP_1074443509577967893395. However as informed by HDFC bank, amount is lying with Mobikwik, for this reason amount is not showing in my HDFC account, please let me know the status of refund and credit to my bank. It is pending from 2 months. Please refer the attached invoice from MObikWik wallter transaction history myntra receivable is reflecting the statmenet, however whether mobikwik has yet to clear the refund to HDFC. As during help complain, this particular refund reference is not showing. I have done enough blame to my bank, here in that case as i can understanad mobikwik is the main source of all issues.

Sir i have transferred rs 5000 to my friend by upi transaction.. The transaction has failed but the amount got deducted but it neither transferred to beneficiary account nor to my account...
Sir please go through the transaction... It's i'd is :[protected]... My mobile number linked to mobikwik is [protected]...
Sir i have previously reported a different i'd but this time i have thoroughly verified with my bank passbook.... And this i'd i have not found in history in mobikwik... But when went to help section there i selected upi then i got this transaction i'd and it is in red colour and then i cross checked my passbook and my friend's i'd then i realized that even the amount got deducted it was not refunded into my account and also it is not sent to my friend's account...

Sir... Please solve my issue sir... Please.. Sir...