[Resolved] Mobikwik — unsuccessful transaction

 
6 Reviews
India
 Sailendra Baddepudi on Feb 5, 2018
In order to add money in wallet i pay money to moobikwk through net banking and money not added in my wallet and while i am calling customercare there is no response. Now i have lost 2000 rupees how i can get.. Please add the money in my wallet quickly as possible.. On today morning this incident took place i called customer care several times but no response from them..

unsuccessful transaction
Complaint marked as Resolved Feb 6, 2018
Money is updated in my wallet

Complaint Status


[Feb 05, 2018] Mobikwik customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Dear Sir,
28/12/2017 on I have paid payment to DGVCL by Mobikwik & debited from my wallet. but Did not payment reached To DGVCL ...
Yesterday I have known that payment not succeed...
So please resolve it... That matter was going to more than one months..

Mobile no :- [protected]

Jan 28, 2018 9:11AM
Bank transfer to ritesh yadav ([protected])
Transaction Id: 89fafd87fd51
₹ 4, 548.75

THIS AMOUNT DEBITED FROM MY WALLET BUT NOT CREDIT TO BANK AC
PLEASE CREDIT IT BANK AC OR REFUND IT TO WALLET...
Not able to use supercash for [protected]
customer care responsed that problem resolved without resolving
mobile numbers of mobikwik out of service
pathetic customer care
Very bad service. Last 7 days I suffered due to the not connecting customer care service.
's reply, Oct 21, 2018
Customer service number 08617070213 call me if wait
I recharged 169 rs, in which money was deducted from my credit card and I could not get any money in my mobile nor could I get toffee on mobile please help me

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    Customer satisfaction rating
    7%
    Complaints
    3984
    Pending
    0
    Resolved
    280
    phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    location
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    Mobikwik - unsuccessful transaction