[Resolved]  Mobikwik — unsuccessful transaction

In order to add money in wallet i pay money to moobikwk through net banking and money not added in my wallet and while i am calling customercare there is no response. Now i have lost 2000 rupees how i can get.. Please add the money in my wallet quickly as possible.. On today morning this incident took place i called customer care several times but no response from them..
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Feb 6, 2018
Complaint marked as Resolved 
Money is updated in my wallet
Mobikwik customer support has been notified about the posted complaint.
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Dear Sir,
28/12/2017 on I have paid payment to DGVCL by Mobikwik & debited from my wallet. but Did not payment reached To DGVCL ...
Yesterday I have known that payment not succeed...
So please resolve it... That matter was going to more than one months..

Mobile no :- [protected]

Jan 28, 2018 9:11AM
Bank transfer to ritesh yadav ([protected])
Transaction Id: 89fafd87fd51
₹ 4, 548.75

THIS AMOUNT DEBITED FROM MY WALLET BUT NOT CREDIT TO BANK AC
PLEASE CREDIT IT BANK AC OR REFUND IT TO WALLET...
Not able to use supercash for [protected]
customer care responsed that problem resolved without resolving
mobile numbers of mobikwik out of service
pathetic customer care
Very bad service. Last 7 days I suffered due to the not connecting customer care service.
I recharged 169 rs, in which money was deducted from my credit card and I could not get any money in my mobile nor could I get toffee on mobile please help me

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