[Resolved]  Nokia Mobile X202 — NOT READY TO REPAIR UNDER WARRANTY

Nokia — mobile not repairing

My mobile is not working(Nokia-5310), I have given two times to Nokia center but still is not working properly, last time I gave this mobile to Nokia service center Noida A-78 Sec-2 (UP) 20301 India before 20 days and job sheet number is [protected], but still they could not return my mobile, they said it will take 1 week every time i go. I faced same problem with my last mbile and I found Nokia mobile gives a lot of problem. For others - do not buy Nokia products if you don't want to have problems after.

Nokia — Repair of Mobile under warranty

Dear Sir/Madam

I have Purchased a Mobile Nokia 5610d-1 in February 2009.
on 11th October 2009 the Mobile switched off and power does not switching on.
I visited Nokia Care, Marine Lines, Mumbai for repair on 14th October. They have charged Rs. 165/- and target date also given on same day. But I am visiting every day, now they are telling there is problem with the hand set and it is not comes under warranty and you will be charged Rs. 2,500.00 and we will send this mobile to company. My job sheet number is[protected]/091014/63 and Mobile ESN/IMEI number is [protected].Can any one tell me what to do in this situation. If Nokia care does not care about customers, which is the best forum to nail these people. You might have come across such problems. Can we go to consumer courts

Thanking you.

Nokia — non repair of the mobile under warranty

I have purchase Nokia 5800 on 13 Sept 2009 vide bill no[protected] with IMEI No.[protected].
From May 2010, there is some problem in volume of the handset for which I have given it in first week of July 2010 in Nokia customer care in Lajpat Nagar, New Delhi. They said it is ok and there is no problem and returned me back. Since I know the actual volume, I again went to the shop on 17 July 2010 for the same reason and proved it after compare the volume with other nokia 5800. They agreed and taken my handset for repair and returned the same today i.e. July 22, 2010. But there is no repair being made in the same. When I requested to compare the same with other 5800 mobile they strictly denied and talked in arrogant manner.
Nokia, being the most famous brand, now started cheating people and their faith by providing cheap services and misbehaving with customers once their mobile sold.
My mobile is still under warranty and want the solution for the same and therefore want to file complaint against Nokia, the cheaters.

Nokia — mobile is not

Dear Sir,
i purchase new mobile NOKIA 2690 DT.30.09.2010 THEN i am goging to job in rajasthan in barmer jsw plant,and my handset not working i try to change battery but hand set is not working.
i go to nokiacare in barmer in near station road,palika bazar he told me 1500 charge for repairing dtd.15.10.2010.
please replace please new one or back my money.
i am not SATISFY IN NOKIA CARE.
Expected positive responce from you.
regards,
isvarbhai gohil
[protected]@yahoo.com
in rajasthan.....mo.no.[protected]

Nokia — mobile repair

Dear sir,

I submitted my nokia phone model-e71-1, serial no. [protected] in NOKIA CARE:- PODDAR TELECOM, C.G. Tower, H.B. Road Plaza Chowk, RANCHI - 834001, JHARKHAND on 16/10/11 only for change power switch job sheet no. 51342 and when i had collected my handset on 24/10/11. I found there are many problem on handset-


1.screen problem

2. Mic is not working (so i face problem in calling).

3. mis handle with phone

When i told them on receiving they gives many excuses.

I am really frusted to hear these excuses and i am really sorry say that the service of nokia care is really bad.

Please take action for this in against of PODDAR TELECOM



Regards,
PRAMOD KUMAR

[protected]

[protected]@gmail.com

Nokia Mobile — servicing

I have purchased 3600S Nokia phone. The handset was getting started and I contacted Nokia Service centre at Surat, Adajan on 29.09.11 and submitted the handset for servicing. The details of the job sheet is NCC no is 537_504867. They told me the key pad needs to be replaced and aprx. Expenses is Rs.660/-. I confirmed to replace it. They told me to collect the phone by evening same day. When I went same day, the phone was getting started but it was get off itself. By examine they told me come next day. When contact next day they told the phone is not yet attended. So I told them they should inform me if at all the phone is not ready. By arguing they told me to inform whether they will repair it over there of sends it to other place. Next day they called me and ask me collect the phone because they were unable to repair. They wants to send the handset to next level andTotal expenses will be @4000Rs. I suspect, because I argued with them for valid reasons they took the decision not to repair the phone. My point is I have purchased the phone @ 9000Rs of Nokia brand because I want to avoid such circumstances. First, they have not check the phone first day and called me for delivery. Secondly on second time if phone was not ready they should inform me because I went all the way from 15 KM to collect the phone. After knowing such huge expenses I refused to take delivery of the phone. Now I want to know, after purchasing phone from Nokia brand, shall I deserved the treatment given by them? If at all they were not able to repair at their service centre, and want to send the phone at next level, who will responsible for this? is it their inefficiency to repair the phone at the service centre.The handset is still lying at their service centre and till date there wont be any comunication from their side.
I request you sort out the matter and help me.
Tushar C Shah
Contact No.:[protected]
Mail ID; [protected]@yahoo.com

Nokia — repairing of mobile

sir, i was repaired a WORLD WIDE BRAND Nokia Mobile model no.NOKIA 5130 xpress music . from MEDIA PLAYER , Near Clock Tower in SAHARANPUR (UTTAR PRADESH).
My mobile had a headphone jack problem . he repaired it not well even with my phone display and camera is crashed . he do not repair my mobile . i was go so many time to his shop . he was talking not well with me too. I want to repair my as soon as possible . kindly take action against him .
his Name is RAJESH and contact number is [protected].


YOUR FAITHFULLY
DIVESH KUMAR
[protected]

Nokia — product not returned on time

I purchase this snoop and after some time sound from earphone get reduced ; also while calling it was not working properly . I submit theis headset on 13the of Feb and till now no confirmation from Nokia Care theat whetheer problem is resolved or not.
What thee benefit if product is withe company in complete duration of warranty .

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !