[Resolved]  Idea Cellular Ltd — MNP REJECTION BY WRONG PROCESS

Address:

Surat, Gujarat

HI,
My name is Vishal Brahmbhatt ( [protected])and I applied for MNP from Vodafone postpaid to Idea prepaid as I am fed up with Vodafone network congestion nowadays on 9 May 2013. I submitted duly filled application at Parth enterprise who is idea customer care at Adajan , Surat on 9 may 2013 as well as I paid my due bills with Vodafone. I waited for one week and went to idea care but they said it is still under process. After waiting another one week , I went there as idea call centre do no have my mnp status. But they informed me after two weeks that my id proff photo copy is not clear and I need to again feel up form and generate new UPC as old one expired due to this third class idea guy. I gave all and waited for another one week but they said now they want one more photo and submitted application form. I got one sms from Vodafone that they rejected my mnp request due to invalid UPC code so I again went to idea care and ask them. They again forwarded my request to Vodafone. After three days, on 8th June 2013, I got Vodafone message that my mnp request rejected due to non clearing last month dues though I called customer care on6th june only and settle my dues against my deposit of Rs.3000/- which I paid in 1997 which they agreed. Despite of it. they rejected so I paid my May 2013 bill on 9th June 2013 through www.vodafone.in and paid Rs.433. They I asked Vodafone to clear my mnp request and now they said that my request rejected due to wrong upc code and now they asked me to re generate same third time.

So it means I am fool who do same again and again and will be not get proper service both from idea and Vodafone as they it seems idea guys are bribed by Vodafone to not accept or process any port out reuest from Vodafone.

I want immediate solution both from idea and Vodafone or else I will move to consumer court and seek redressal.