[Resolved]  Nokia Lumia 620 — delay in service

Nokia — Delay of services from nokia care

hello

I have given my handset for repair since last 3 months, in first 8 days when i got my handset done from nokia care (kalyan)when i have check the mobile there was another problem this has been happen too many time

my nokia job no is[protected]/080619/26
model no 2760

it is in repairing with plus bussiness machine (kalyan)

please check what is the problem with the handset orelse give me replacement

Please check urgently

Regards

Ajit Rawther
[protected]

I am also having the same problem for the last 2 months.
N-2760 i the worst set i hace seen . the phone is not working even when its only 3 months i used it.
seriously the services provided by nokia are very worst.
Umang Jain

i have given my n73 to nokia care at (kalyan) since two week when i got it there was another problem with the mechanical connector and the phone it was not working properly
so i have given it again iam not happy with this nokia care service







vishal .d

Nokia — Delaying in servicing

i submitted my handset to the Experience Nokia care, Cochin on 03/1/2011 and on the same day they sent it for IMC Delhi. when ever i ask about the status of my mobile, they replies that they will contact me when it reaches back to Cochin. On 12 th of Jan i got a call from the nokia care that ill get my mobile with in two days. i called them on the third day to collect the mobile, still they are replying that they need to collect it from courier services. cos the courier service TNT is getting delaying to deliver the parcel to Nokia care. i asked about the contact number and consignment no. to trace the status my mobile, they provided me wrong consignment number and the wrong telephone number, i tried to search the number from internet and came to find that the courier service TNT contact no. is invalid. I am out of my official and personal communications for two weeks......only because of this issue

who is responsible for the inconvenience caused?
in what name i should go to consumer forum? Who ill pay me for the inconveniences caused?
help me plz .

pratik...
[protected]

Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.