[Resolved]  Tata DoCoMo / CDMA Prepaid — documents submitted mnp status still pending

Tata Docomo — Regarding Mnp Service

Dear Sir/Madam

I am Nitish Jain from Rajasthan & I am using tata docomo([protected] ) gsm prepaid service. I am trying to port out this number from last 3-4 months & the Company is not giving any response regarding this issue.today when i make an call to 198 to speak Mr. Irfan to tell this issue & ask him to give number of nodal officer then he deny to give me that number & then he transfer this call to mr. javed(Senior),he spoke me very harshly.when i tell him that it is my right to got the number of nodel office & appelte authority,then he give me number with really bad behavior. now i am trying to call nodal office,but the phone was transfer again to 198 no.Nobody is telling me the truth regarding the rejection of porting number.
plz extend your helping hands to sort out this matter & treat it as urgent.

Thanks
Nitish Jain
[protected]

Tata DoCoMo / CDMA Prepaid — REFUND

DEAR SIR,

I INTRODUCE MYSELF AS MOHAMED ALTAF,
I HAVE A COMPLAINT FOR MY MOBILE No.[protected]
FOR REFUND PURPOSE.


ON 12/11/2011 @ 15.13 PM & 28/11/2011 @ 09.46 AM
RECEIVED A MESSAGE FROM +TM-610076, THAT
“RC WITH Rs.50/= YOU WILL GET Rs.60/= TT,
Rs.43.33 WILL BE CREDITED IN MAIN BALANCE &
Rs.16.67 WILL BE CREDITED WITHIN 72 HOURS. ONE
TIME ONLE.

ON 28/11/2011 @ ABOUT 11.15 AM I HAVE RECHARGE
FOR AN AMOUNT OF Rs.50/=, IMMEDIATELY I HAVE
BEEN CREDITED Rs.38/= IN MY MAIN BALANCE .

ON COMPLAINT I HAVE GIVEN COMPLAINT No.TCR06484072
& IT WILL BE SORT OUT TILL 15/12/2011 @ 10.00 AM. I HAVE
NOT ANY MESSAGE.

ON 17/11/2011 @ ABOUT 11.20 AM I HAVE CONTACT CUSTOMER CARE
THEY HAVE AFTER VERY LONG TIME, IT WILL BE SORT OUT
WITHIN 48 HOURS. BUT NO REPLY FOR THIS ALSO.

ONCE AGAIN ON 21/11/2011 @ ABOUT 7.40 PM I HAVE CONTACT
CUSTOMER CARE . AFTER A LONG DISCUSSION THEY SAY THIS
IS TECHNICAL MISTAKE FROM OUR END. PLEASE BEAR WITH US
WE HAVE NOT SEND ANY MESSAGE LIKE THIS.

KINDLY LOOK INTO THE MATTER & ADVISE

THANKING YOU,

Yours truly,

MOHAMED ALTAF


CC TO: DOCOMO COMPLAINT CELL
2) TRAI

Dear Mr. Shashank,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo.

Dear Shashank,

We tried to speak to you personally on your alternate number to understand your concerns regarding activation charges however, we were unable to contact you, since your call was not connected stating doesn't exist.

We request you to kindly visit your nearest Tata Docomo outlet, to get the needful done.

Further, we request you to kindly send a mail to [protected]@tatadocomo.com for any assistance.

Thanks and Regards,
Customer care,
Tata Docomo.