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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 284

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B
bravely
from Mumbai, Maharashtra
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after disconnection charging bill

Address:Thane, Maharashtra

i would like to inform you that i was using tata broadband services at my home one day i call up tata customer care and put up the disconection request they said they will take up the request and as per the procedure it will be disconnected but they failed to do so and still they are regularly sending bills and forcing me to pay up the bills . on 28th march i got the mail stating that they got my request for disconnection bt still getting...
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U
urzsa52
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service

Address:Hyderabad, Andhra Pradesh

Hi,

From the past few months i'm using Tata Docomo GSM Network. The is no Proper customer Service, This is the worst service provider. They will automatically renew your services and deduct your balance without proper service, When you call to the customer service. That is the Worst Service provider in ANDHRA PRADESH. The Customer service executive will transfer to the blank desk. From that time your bad time starts. There...
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E
Er Jatin Jaggi
from Ambala Cantonment, Haryana
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number barred

dear team
i am using tata docomo cdma no.([protected]) frm 6yrs but frm last 3mthns my all outgoing calls are barred whn i call to customer care they says that ur documents are uncomplete n thn i deposited my documents agn n still its nt activated n frm nw date i hv deposited 10more times till nw n aftr calling agan thy said that u outgoing r barred cuz of less than 100rs rechare in 90 days ......As per tata care exe. i recharged with...
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A
Akshi Bhardwaj
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ads before caller tune

Address:Punjab

I'm a Tata Docomo GSM Prepaid customer, I've
activated caller tune for a monthly rental of
Rs.30/- and song selection charge of Rs.15/-
I've activated this service for hearing my favorite
songs to my callers, but now the complaint is the
service provider are playing their Advertisement
before my Caller Tune.
Its (promo) approximate length is 7 secs. I want
to stop this...
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T
tabrez rabi
from Bengaluru, Karnataka
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deceiving

Address:No.1364, Avinashi Road, Peelamedu, Coimbatore, Tamil Nadu 641002, India, Coimbatore, Tamil Nadu
Website:www.tatadocomo.com

docomo have deceived me again, my screen had is message - sim card activation (activate,not now). i was confused at first and thought why could they deactivate my no. in the first place and then i pressed activate, 2 min later i get a message that i have subscribed south super star trivia pack and deducted Rs.30. i called the customer care and explained, message i got was sim activation and when i activated it, they activated some pack and...
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K
Kannan Subramaniyan
from Bengaluru, Karnataka
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Not able to retrieve my amount

Address:2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Bangalore, Karnataka
Website:www.tatadocomo.com/photon-plus.aspx

I have bought a 3G docomo photon data card through connect india (2500 spent) . still not getting activated . when call to call center , they telling to call retail job . if seeing the correct phone in official site . it is not there to conduct them directory .

Please help me get a money back or activate through docomo.

Advice for a People: Please do not purchase anything from connect india . they will not...
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Address:Gf-01-Dev Complex Parimal Garden Cross Road, Panchvati, Ахмедабад, 201301, India, Bangalore, Karnataka
Website:tatadocomo.com

Dear Sir/ Madam,

I was using tata docomo number +91 [protected] which was ported from vodafone to docomo in the month of march. While the porting request was made on 9th March, it was completed on 26th march 2012. Despite this abrupt service, I did not complain. On 14th April 2013 I got to know that my cellphone usage has crossed 9000 rupee and I have to deposit 5000 immediately to resume services ( My outgoing was barred) ....
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N
nitin sihare
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitment by sales executive

Address:Shop No. 5, Near Khadim Showroom Gol Bazar, Bilaspur, 462021, India, Bilaspur, Chhattisgarh
Website:tatadocomo.com

As before taking the connection i have told about the network problem they promised me to solve the problem with in 15 days after taking the service.
But after taking connection on 13/03/2013 till now problem is not solved by there end. I have payed the bill in time but the second bill is not payed be me in time because they are not solving my problem & I have contact them but the reply me properly
therefore i didn't...
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L
lalitkumar85
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted calls to pay bill

Address:Jeevan Bharati Tower I, 10th Floor, 124, Connaught Circus, New Delhi 110 001, Gurgaon, Haryana
Website:www.tataphoton.com

Dear Sir,
I am again complaining against this. This thing is unethical & its a case of personal space violation. Its a mental torture & You should stop this.
Even you had assured me that i would not receive any calls in future. I am again receiving this calls at least 6 times a day from no. [protected], even i receive message from TA-Indicom asking me to pay bills.

For details kindly check my...
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V
Viveky
from Chennai, Tamil Nadu
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account: 987938531 : Not Active for Last 6 Days

Address:2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi 110065, Pune, Maharashtra
Website:www.tatadocomo.com

Account#[protected]

Phone# [protected]



My Internet connection is not active from last 3 days. Even I had raised this issue with your helpdesk.

The resolution time given was by 6th June, 2013 - 3:15PM. But Still I didn't received any response from your team.


I have also raised the issue with TATA appelate, [protected]@tatadocomo.com, Grahakseva , but there...
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J
jeet_maton
from Ankleshwar, Gujarat
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advance not given to me

Address:Surat, Gujarat

>
> Dear Sir/Madam
> I am regular customer of tata docomo from last 2 year and last month i
> decided to convert into postpaid under plan Rs. 325 for that i submit all
> document tata baroda gujrat office as they told me but after one month they
> tell me that my document is not accepted and my money is trapped by tata
> docomo and tell me that we will give in future.
>...
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D
dileeps86
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM not activated

Address:Pune, Maharashtra

Hi,

This is Ravi Kiran. Iam taken new post paid connection on saturday(8th june) in FC road tata docomo office. That number is [protected].That guy said to me, within one hour sim should be activated. but rightnow(10th june) also sim not activated. After inserting SIM card it's showing some error like" SIM card registration failed". what i will do.Please take a serious issue.This is not a good.
br...
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W
worldabhijith
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Deactivate Call Barring

Address:Thiruvananthapuram, Kerala

Hi,

I am very much disappointed with TATA Docomo service. My contact number is [protected].I activate call Baring Facility but i fogot mybarring password.My out going call had been barred.i have submitted All documents & Buy new Sim from Service Center.

Then also i m not able to make outgoing calls, Every day i am calling to customer care but i am not getting any resolution. every time they tell within 24...
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V
Vivek Debuka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic services causing harassment.

Address:Pune, Maharashtra

Sir,

Account Number :[protected]
Name of the connection holder : Orangetree Business Solutions Pvt. Ltd.
Connection Type : Broadband Wi-Fi
Modem Make / Type : Zyxcel

Tata Docomo : A network that believes in to 'Keep it Simple' or would like the consumers to know that 'when one eats Pizza they should of...
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M
mukteshv
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO Stable Internet connection

Address:Mumbai City, Maharashtra

Firstly when you activate your APN on my cell phone to connect to the internet it takes a long long time to get connected and once connected it does not have a stable connection.

Please do not tell me to go through the Live chat...coz they do not help you ataaaaaaallllllll here is the chat transcript for your reference if you want:

{Muktesh}The internet does not connect for long times...when I need..its taking...
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K
Kanan Jadav
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internet connectivity problem

Address:Rajkot, Gujarat

you know what docomo is really cheap with all its data plan and all but as we see we offer them a price and we need to get some results, good results but as far as I see speed is too much negligible and on other hand connectivity oh man really get tired of reconnecting and reconnecting........
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R
ruponsinha
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount and false promotional call

Address:Madhya Pradesh

My name is Rupon Sinha.I have prepaid mobile of Tata Documo no. [protected].
perhaps, tatadocumo is the fraudest of the mobile company.one service Breaking news, achin Blog automatically activated with any permission or approval. two times I have dialled 155223 and deactivated the service. till date several times documo has deducted 10 rupees from my account. still the service is active till date. I have also logged to do not disturb...
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C
ckdharecha
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Internet connectivity is very poor

Address:Rajkot, Gujarat

hi,
i Have Tata docomo gsm prepaid from 6 month with mobile number [protected] .
I Have a complain with internet connectivity of docomo , it is not going to be connected with simply but it take more then 10 time attemp to connect , it waste my time . I complained to customer care but they never given response accordin to this problem yet . . They are cheating by saying that our service is in update procedure or your mobile Have...
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V
vani.k
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRRESPONSIBILITY OF EMPLOYERS

Address:Bangalore, Karnataka

Dear sir/ madam,
am seriously worried how this private networking's will be? almost 2 years back i have taken this Docomo prepaid sim from Hyderabad - Himayatnagar branch and i submitted all my details and documents, after 2 months they have disconnected and asked me to submit all the documents again by coming to same branch (as i was in other place which i could not go to that particular place), as that number i have given...
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S
Shirol S Shirol
from Mumbai, Maharashtra
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threatening and abusive calls

Address:Bangalore, Karnataka

There are unwanted calls from this number and they use abusive language. The girl on the phone offers to give personal service at personal place and two to three guys call up continuously using abusive language and threaten. they say they are from tata docomo and neither TRAI nor any legal case be filed against them. They are using two numbers to disturb.

[protected] and
[protected]

Immediate legal action...
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