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Moglix Complaints & Reviews

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Last updated Sep 26, 2023
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Moglix reviews & complaints page 3

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P
Papai1
Jun 4, 2022
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Sir
Order no:-3791301
I have ordered an printer from moglix which is of the brand canon. I recieved the parcel and i found the parcel in repacked condition, immediately i contact with their customers support they told me to take a video and photo and to open it.
When i opened there is a another model of canon printer.i shared all the photos and videos i[censored]nboxing and its clear visible that the model is different.
Now i want to return it but they are not accepting to return.
Please help to return it .
Thank you
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    shyam sundar vishwakarma
    May 11, 2022
    May 12, 2022
    This thread was updated on May 12, 2022
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    Address:Main road tali waidhan, Near agrasen honda waidhan

    I was trying to order a printer and payment
    Has been deducted from my account but order is not confirmed so please refund my deduction money
    +1 photos
    Moglix customer support has been notified about the posted complaint.
    May 11, 2022
    Updated by shyam sundar vishwakarma
    Please help

    Hi Sir, Please share your registered email id so that we can track your order and solve your issue at earliest.
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      Shannu143
      from Palakollu, Andhra Pradesh
      May 6, 2022
      May 6, 2022
      This thread was updated on May 6, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:D-188, Sector-10 NOIDA, Pin: 201301

      Hi I have buyed Microtek AC stabilizer but they have sent damaged product while i have been raising a return request they are keep on cancelling that return request and asking photos of all box side photos i have sent nearly 11 photos but they are not approving the return request and again asking for photos Please take action on Moglix

      Order number : 3776523
      +4 photos
      Jun 6, 2022
      Complaint marked as Resolved 
      Moglix customer support has been notified about the posted complaint.
      Verified Support
      May 06, 2022
      Moglix Customer Care's response
      Dear Sir, We have already arranged the reverse pickup of your order. Logistics will connect you within 48-72 business hours for pickup. Once returned to the seller, we will initiate the refund on priority.
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        E
        emandi klrao
        Apr 28, 2022
        Apr 28, 2022
        This thread was updated on Apr 28, 2022
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        Website:www.moglix.com

        Taken 100% in advance for 20000 printer and not delivered even after one month. no one is responding not even the MD, seems to be big fraud company.

        Emandi Enterprises
        Moglix customer support has been notified about the posted complaint.
        Dear Sir, We understand that this has been an unpleasant experience and we intend to turn it around. We request you to send us your order id and we will have this resolved at the earliest. The inconvenience caused is regretted.
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          G
          Gopalkrishna2022
          from Bengaluru, Karnataka
          Apr 21, 2022
          Apr 28, 2022
          This thread was updated on Apr 28, 2022
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Faulty weighing machine from Moglix need to be returned and refunded

          I have a serious issue with Moglix if you can resolve it. My order id is 3720066. It is a Voda 200 kg weighing platform. Order placed in last week of March and delivered on 29th March 2022. The product was not weighing more than 7 kg. Voda also tried solving and finally said sensor is not working. Then I asked for an exchange, giving Moglix a chance to rectify their defective product. They delayed pickup by about a week and finally delivered...
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          ranjan2901
          Apr 10, 2022
          Apr 12, 2022
          This thread was updated on Apr 12, 2022
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          As informed before regarding Qaulity, I received (10.04.2022)damaged product which is very annoying. feedback from other customers seems 100% genuine all reused and refurbished material moglix selling.please initiate my refund and return process immediately order number 3740611.
          And in invoice the buyer detail is different????? I guess something wrong and misleading customers to get easily cheated by moglix… please need explanation
          +2 photos
          Moglix customer support has been notified about the posted complaint.
          Apr 10, 2022
          Updated by ranjan2901
          Please find more photos

          Verified Support
          Apr 12, 2022
          Moglix Customer Care's response
          Dear Sir, We apologize for the inconvenience caused to you. We have already arranged the reverse pickup of this order. Logistics will connect you within 24-48 business hours. Once picked up, we will initiate the refund on priority.
          Apr 12, 2022
          Updated by ranjan2901
          Pickup suppose to be done today 13.04.2022 and I received concern pickup person number also from delivery courier but no one came for pickup again delay …..
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            Prasanthnani670
            from Srikakulam, Andhra Pradesh
            Apr 1, 2022
            Apr 4, 2022
            This thread was updated on Apr 4, 2022
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            I have order submersible pump and control panel but i received only the control panel. I have asked the missing product.
            At 1st they said we are trying to resolve the issue but now they are saying we delivered both the product. If you want to put a case you can proceed like that now they are saying
            +6 photos
            Moglix customer support has been notified about the posted complaint.
            Verified Support
            Apr 03, 2022
            Moglix Customer Care's response
            Dear Sir, We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. We request you to send us your order id and will have this resolved at the earliest.
            Apr 04, 2022
            Updated by Prasanthnani670
            This is order I'd[protected] i have already put the pic can any put that large size of pump in that small box?
            I put the combo pack that means both the motor and the panel have to pack in the same box
            Where you can see small the box size is
            So can you justify how a got can be put in that box???
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              M
              Mahendrab117
              Mar 31, 2022
              Mar 31, 2022
              This thread was updated on Mar 31, 2022
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              Address:B117 NTPC Vidyut Nagar Gautam Buddh Nagar Uttar Pradesh

              I had ordered a screwdriver drill machine from online company Moglix but the company sent me a normal drill machine, along with the order received bill was screwdriver drill machine
              Moglix customer support has been notified about the posted complaint.
              Dear Sir, We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. We request you to send us your order id and will have this resolved at the earliest.
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                N
                n9904477653
                from Rajkot, Gujarat
                Mar 29, 2022
                Apr 4, 2022
                This thread was updated on Apr 4, 2022
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                We are Seller with Moglix. We not received any payments after[protected]. we dispatch many orders after that.

                Moglix Complaint Ticket ID: 209050 / 208083 / 197944. Please check and revert.
                Moglix customer support has been notified about the posted complaint.
                Hi Sir, We regret the inconvenience caused to you. We kindly request you to share the company name so that we can share it with the concerned team and solve your issue.
                n9904477653's [Complaint's author] reply, Mar 30, 2022
                Hi Sir, Please note supplier code: 2606(MS8B50IAI)
                We have forwarded the code to the concerned team. We will be providing you an update regarding request within 24 business hours.
                We received the ledger from Moglix. we are working on this. Thanks for support.
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                  S
                  SParna08
                  from kolkata, West Bengal
                  Mar 29, 2022
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                  Address:D-188 Sector-10 Noida, 201301

                  I m a seller with mogli labs. They Used to do scam with sellers only. i m having 4 claims pending with mogli labs since 2022 January. Yet not resolved. They are big time fraud. Even, they kept my reimbursement amount and no payment released for last few weeks. Such a cheater company.
                  Moglix customer support has been notified about the posted complaint.
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                    sivakumar mahadevan
                    Mar 23, 2022
                    Mar 24, 2022
                    This thread was updated on Mar 24, 2022
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                    Address:MOGIL LABS PVT LTD (INDIA) #19,KHASRANO.252/34,VILLAGE BAMNOLI, NEW DELHI-110077

                    In my last order i got damaged and not working
                    Moglix customer support has been notified about the posted complaint.
                    Hi Sir, We are really sorry for the negative experience. We Kindly request you to share the order id with us so that we can track your order and solve your issue at earliest.
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                      Anwer Ansari
                      Mar 10, 2022
                      Mar 14, 2022
                      This thread was updated on Mar 14, 2022
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                      Order Id : 3656246|1 Item |Placed on :[protected].Company not supplied my goods and further after waiting a long period the order was cancelled.But still I have not received my refund.
                      Moglix customer support has been notified about the posted complaint.
                      Hi Sir, We’re sorry your experience didn’t match your expectations. It was an uncommon instance. We already refunded the amount of Rs. 2889 on 10th of March, 2022. The Bank Reference Number is 74332742070206908282220 to the bank account ending with 6000. Kindly confirm with your respective bank. Feel free to connect us at[protected] or [protected]@moglix.com for further details.
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                        krsulakhe185
                        Feb 24, 2022
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                        Hello i had placed an order for canon pixma g3010 printer on 20/02/2022 (order no. is 3663470 )and expected delivary date was 23/02/2022 ...but till date the app is showing
                        that it is still is on processing stage when i tried to contact them, from their given contact no.[protected] and also from mail at [protected]@moglix.com, nobody answerd the call or no reply to my mail...i paid full amount of rs.14018 including gst ...i want full refund of my money ASAP...else i will soon sue moglix company in consumer court and make them pay huge as a compensation ...
                        Moglix customer support has been notified about the posted complaint.
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                          krsulakhe185
                          Feb 24, 2022
                          Feb 24, 2022
                          This thread was updated on Feb 24, 2022
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                          Hello i had placed an order for canon pixma g3010 printer on 20/02/2022 and expected delivary date was 23/02/2022 ...but till date the app is showing
                          that it is still is on processing stage when i tried to contact them, from their given contact no.[protected] and also from mail at [protected]@moglix.com, nobody answerd the call or no reply to my mail...i paid full amount of rs.14018 including gst ...i want full refund of my money ASAP...else i will soon sue moglix company in consumer court and make them pay huge as a compensation ...
                          Moglix customer support has been notified about the posted complaint.
                          Feb 24, 2022
                          Updated by krsulakhe185
                          my order no. is 3663470
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                            Address:Noida, Uttar Pradesh

                            On 24th January, 2022, I ordered one pair of shoes "ArmaDuro AI1001 Leather Steel Toe Black Safety Shoes of Size 8". The order number is 3622039. And the tracking ID is[protected]. The delivery date showed after online payment of Rs. 929 was 29th January, 2022. On 29th January, it changed to 30th January, then on 30th January it showed 31st January. Then on 31st January it changed to 3rd February. And on 3rd February i.e. today...
                            +3 photos
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                            T
                            Thanasekar
                            Jan 3, 2022
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                            Canon g 3020 printer

                            Address:PANCHAYAT OFFICE, ZONE-IV, ENDIYUR, TINDIVANAM T.K., VILLUPURAM D.T.,

                            Hello, I purchased the Printer Canon G 3060 on your website on 13.12.2021. Order No. 3557901, Total Rs.15699/-.
                            If purchased on a 6 month credit card on the payment side
                            Item amount Rs. 15699 / - Emi discount Rs. 621 / - Go Net Rs. 15078 / - will come.
                            1. They did not give me the Rs. 621 / - discount they said.
                            2. Regarding question number 1, I sent an email to [protected]@moglix.com,
                            You December 29, 2021 at...
                            +4 photos
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                            Sunilkimar
                            from Robertsganj, Uttar Pradesh
                            Nov 19, 2021
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                            Address:Bill Lohara post sukrit dist sonbhadra

                            Air blower domege replace chahiye
                            Moglix customer support has been notified about the posted complaint.
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                              Rizwan88
                              from Nashik, Maharashtra
                              Nov 16, 2021
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                              Website:moglix.com

                              I Order Casio FX-991 MS Scientific Calculator on 11/11/2021 and paid the amount of Rs.878/- online, Order No. 3514940. But my order not deliver till 16/11/2021. Moglix.com not reply about my order. Pls Help me.
                              Moglix customer support has been notified about the posted complaint.
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                                rassystems
                                from Chennai, Tamil Nadu
                                Nov 12, 2021
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                                Address:No#5 Poes Road 1st Street, Teynampet

                                Dear Team,

                                The Supplier Moglix is not giving a replacement for the DOA printer and they are spoiling the Hp name.
                                When we were buying the Hp product they told us they are Hp Distributors but now they asked us to get the replacement from OEM.
                                Share how to process hp doa claim for the product purchased from moglix.
                                Find the DOA document attached in this mail and other Documents attached in this email.
                                Note:
                                HP 1000a Neverstop White Single Function Laser Printer,
                                +2 photos
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                                  P
                                  pukhrambam Denibala p
                                  Nov 5, 2021
                                  Nov 9, 2021
                                  This thread was updated on Nov 9, 2021
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Manipur

                                  With due to respect I bag to state that date I have recieved water purifier product but product is damage so that I need refund please help me sir 🙏🙏🙏 product name nasaka bio 650L
                                  My registered mobile no.[protected]/email:[protected]@gmail.com please check and help me🙏
                                  +1 photos
                                  Dec 10, 2021
                                  Complaint marked as Resolved 
                                  Moglix customer support has been notified about the posted complaint.
                                  Nov 05, 2021
                                  Updated by pukhrambam Denibala p
                                  Please help me 🙏
                                  Verified Support
                                  Nov 09, 2021
                                  Moglix Customer Care's response
                                  Hi Pukhrambam, We deeply regret the inconvenience caused to you. As per our telephonic conversation, we request you to please get in touch with the Brand in order to avail the service. In case of any further concern, please get in touch with us at[protected].
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