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Moglix Complaints & Reviews

2.5
Last updated Feb 29, 2024
Complaints 208
Resolved
91
Unresolved
117
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Moglix reviews & complaints page 6

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Website:moglix.com

I had ordered an inverter battery trolley( diamond ppc compound single battery trolley) and to my surprise was delivered torn, broken, worn used by elsewhere and sent to me ...I applied for return through emails documented and with great difficulty moglix sends the pickup person assuring me replacement (chkd and verified )
today i received the replacement as though new packing & to my surprise the same old box which was used, torn,...
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Address:Vikasnagar

Product is defective, the option fot choosing pics for return is not working and customer care is not picking calls...what is this??...
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A
anumula Sameer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moglix is a fraud company

Website:Moglix.com

I purchased target marble cutter on 27…
I purchased target marble cutter on 27 March 2021, they have sent a used cutter which was giving electric sparks, it is even rusted, when I asked for return with photos they have rejected.
Its a fake company
Don't buy from moglix

I will use internet and give bad feedback everywhere until they return my money.
The order number was 3233616...
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Syed Ahad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund

Dear Sir,
Ordered Bosch GAS 12-25 ps 1350w vacuum cleaner on[protected] through Bajaj EMI card, but the very next day I had to cancel the order for some reason.Till today that is[protected] the refund has not been issued.Order id - 3222917...
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M
Monti Rawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Serial number not add a machine and bill

Dear sir,

I purchased moglix 13 mm drill machine kit on 18/11/2020..After few months the machine doesn't work. I went to Bosch service centre and they told me that this machine has no serial no.they said this machine could be a duplicate one.and for repairing they will take charge, but my drill machine is under warranty period.

This is the worst experience from moglix. The customer care denied to provide...
+1 photos
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A
Aadhinarayanan Arjunan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery date very long time

Address:South Street Gohilapuram -625526

I am ordered our website order id: 3219276, your delivery date conformation 20.03.2021, but today date 25.03.2021 not received for shipment, I am very bad experience...
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N
Nick/nevil
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in order dispatch

9015437... 16 march ko call aaya muje ki brother dcp-b7535dw printer available hai to muje link bheja maine payment b kiya... fir 1 day dispatch ho jayega bol bol kar aaj bol rahe hai aur 5 din lagenge dispatch hone me abhi stock nahi hai... agar stock hi nahi tha unke pass to order ka payment kyu karwaya.. harbar mail me 2 se 3 working days likha hua aata hai.. customer wale jaldi hi karwate hai aisa hi bolte hai...gumate hi rehte hai big...
+4 photos
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shaikh hamid
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Order id 3207839

Address:aksa nagar taluka jamner dist jalgaon maharashtra, star

Foulty product, , product reten please ... shaikh hamid mo.no. [protected]...
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shaikh hamid
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Product reten

Address:aksa nagar taluka jamner dist jalgaon maharashtra, star

Foulty product order no 3207839...
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Raviraj5050
from Noida, Uttar Pradesh
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Boss chair

Address:I have there email and customer care number which is ( 9555988544, [email protected])

I have order 2 boss chair on 5th of February 2021 . My order number is 3157813 . I have canceled my order on 14th February because they are not making my delivery on time and giving reasons like order has been dispatch and all but there was no update of my product in courier company, from two weeks I am calling there customer care regarding my refund but they are not giving it and saying it is under process . My cancellation request is under...
+3 photos
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I have placed order Godrej Safire 40 L 2KL Mechanical Fire Resistant Safe on 10th Feb 2021 and payment made on same time, order ID 3166950. I did not get delivery and proper response after sending emails to customer care.
After follow-up, finally I requested for the refund.
Since then NO reply from Moglix....
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A
Aliul789
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Ordered a water motor pump from moglix.com, but received in broken condition. I have informed moglix for this on the same day.
But, till now no response from moglix.com, they don't even receive the phone of customer.

Please help me for the above mentioned matter as early as possible.

Order I'd - 3136810...
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J
jerin36
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor packaging and delivery and return not accepted

The ordered printer was delivered in a torn packaging and in bike tying on sides. When requested for return of the product due to this, the customer care didn't accept and disconnected the call midway. I wanted a replacement which they rejected. I don't want to use the product this is delivery poorly which may affect it's performance later....
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C
coordination Kannur Airport
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No screw available

Address:laksmy pallikkunnu kannur kerala

My order id3143093 chair received but screw for fitting not available in the box.please send new one and take back the parcel...
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Abhishek Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received yet

Address:G-17, Alpha-2, Greater Noida 201308

Mistakenly, I had placed an order for the weighing machine in subject with ORDER# 3099955 on 28th Dec, 2020 by choosing Prepaid option as they didn't have Pay on Delivery option for the product. The order was delivered to me on 31st December, 2020.
After receiving the product on 31st December, 2020 found that the entire set of product is damaged and cheap in quality with respect to the price quoted for the product ( ₹ 3, 874), the...
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Abhishek@2020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for cancellation of Bajaj Flashy Room Heater

On 21.12.2020 I had ordered 2 units of Bajaj Flashy Room Heater via Pay U payment mode. My order was successful and the total amount was debited. I could also see my order status which showed 27.12.2020 as the expected delivery date. I could not opt for COD as the option was not available.

On 26.12.2020 I saw that still the product was not dispatched or delivered because most of the cases product gets delivered before the...
+2 photos
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On 21.12.2020 I had ordered 2 units of Bajaj Flashy Room Heater via Pay U payment mode. My order was successful and the total amount was debited. I could also see my order status which showed 27.12.2020 as the expected delivery date. I could not opt for COD as the option was not available.

On 26.12.2020 I saw that still the product was not dispatched or delivered because most of the cases product gets delivered before the...
+3 photos
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RaviPrasadS
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken parts are supplied

I have received my 2 chairs Regent Butterfly Net & Metal High Back Black Mesh Chair Brand : Regent. When I opened the box I found 4 damaged parts. Immediately I called the customer care and the customer care personal advised me to request for replacement through the portal and asked me to take the photograph of the damaged parts. Which I did on the same time. On 26th I got a message saying my request is rejected. When I called the customer...
+4 photos
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gavingrodrigues
from Delhi, Delhi
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Office chair delivered in damaged condition

Purchased a office on 17th Dec. Delivered on 24th Dec damaged. Unable to enter exchange request on ur website as it doesn’t work....
+3 photos
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Aishwarya Mallempati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty defect delivered

I have ordered regent mesh office chair and it was delivered today i.e., on 23/12/2020.
I was not at all happy with the product as the height adjustment of the chair was not working and also I was unable to return the product in the moglix app.
So, please respond to the issue.

Order I'd : 3084313...
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