Moglix Complaints & Reviews

Hi this is ramchandra I have ordered Kirloskar pump along with controle pannel. My order is is[protected].
On 24 th may order is delivered with one box. But that box contain controle pannel only. The pump I have ordered is missing. Immediately I have raised a request for exchange of product but that request is declined by moglix team. Why they behave like this. I have shared pics of delivered product. Showing what product has been delivered and invoice copy attached To box
Pls send missing product to me
Regards
ramchandra

Sir
Order no:-3791301
I have ordered an printer from moglix which is of the brand canon. I recieved the parcel and i found the parcel in repacked condition, immediately i contact with their customers support they told me to take a video and photo and to open it.
When i opened there is a another model of canon printer.i shared all the photos and videos i[censored]nboxing and its clear visible that the model is different.
Now i want to return it but they are not accepting to return.
Please help to return it .
Thank you

I was trying to order a printer and payment
Has been deducted from my account but order is not confirmed so please refund my deduction money

Hi I have buyed Microtek AC stabilizer but they have sent damaged product while i have been raising a return request they are keep on cancelling that return request and asking photos of all box side photos i have sent nearly 11 photos but they are not approving the return request and again asking for photos Please take action on Moglix

Order number : 3776523

Taken 100% in advance for 20000 printer and not delivered even after one month. no one is responding not even the MD, seems to be big fraud company.

Emandi Enterprises

I have a serious issue with Moglix if you can resolve it. My order id is 3720066. It is a Voda 200 kg weighing platform. Order placed in last week of March and delivered on 29th March 2022. The product was not weighing more than 7 kg. Voda also tried solving and finally said sensor is not working. Then I asked for an exchange, giving Moglix a chance to rectify their defective product. They delayed pickup by about a week and finally delivered a replacement on 11th April. This replacement product didn't even switch on. So I filed a return request and asked for a refund on 12th April itself. After 3 full days, they rejected the return request saying photos were not clear. It is a Moglix App issue since the App seems to be cutting resolution and uploading. I wrote to them on [protected]@moglix.com. They asked me to raise a return request once more. This time I called them and sent the photos on their whatsapp number [protected]. Though they said they will look at whatsapp for photos, they didn't do so and rejected the return request once again after 3 full days. I spoke to them again and they said sorry and looked at Whatsapp where I sent the photos once again. They said they escalated the matter internally. But today that is on 21st April, they sent an email that vendor Voda will call me and fix the issue. I gave them a chance to rectify the error the last time and they sent me a defective product the second time also. My request this time is for return and refund and Moglix is just playing football with me and refusing to take back a blatantly defective product and give me my money back.

As informed before regarding Qaulity, I received (10.04.2022)damaged product which is very annoying. feedback from other customers seems 100% genuine all reused and refurbished material moglix selling.please initiate my refund and return process immediately order number 3740611.
And in invoice the buyer detail is different????? I guess something wrong and misleading customers to get easily cheated by moglix… please need explanation

I have order submersible pump and control panel but i received only the control panel. I have asked the missing product.
At 1st they said we are trying to resolve the issue but now they are saying we delivered both the product. If you want to put a case you can proceed like that now they are saying

I had ordered a screwdriver drill machine from online company Moglix but the company sent me a normal drill machine, along with the order received bill was screwdriver drill machine

We are Seller with Moglix. We not received any payments after[protected]. we dispatch many orders after that.

Moglix Complaint Ticket ID: 209050 / 208083 / 197944. Please check and revert.

I m a seller with mogli labs. They Used to do scam with sellers only. i m having 4 claims pending with mogli labs since 2022 January. Yet not resolved. They are big time fraud. Even, they kept my reimbursement amount and no payment released for last few weeks. Such a cheater company.

In my last order i got damaged and not working

Order Id : 3656246|1 Item |Placed on :[protected].Company not supplied my goods and further after waiting a long period the order was cancelled.But still I have not received my refund.

Hello i had placed an order for canon pixma g3010 printer on 20/02/2022 (order no. is 3663470 )and expected delivary date was 23/02/2022 ...but till date the app is showing
that it is still is on processing stage when i tried to contact them, from their given contact no.[protected] and also from mail at [protected]@moglix.com, nobody answerd the call or no reply to my mail...i paid full amount of rs.14018 including gst ...i want full refund of my money ASAP...else i will soon sue moglix company in consumer court and make them pay huge as a compensation ...

On 24th January, 2022, I ordered one pair of shoes "ArmaDuro AI1001 Leather Steel Toe Black Safety Shoes of Size 8". The order number is 3622039. And the tracking ID is[protected]. The delivery date showed after online payment of Rs. 929 was 29th January, 2022. On 29th January, it changed to 30th January, then on 30th January it showed 31st January. Then on 31st January it changed to 3rd February. And on 3rd February i.e. today it changed to 4th February.
Because of this issue, I called the customer care number and also texted on their whatsapp contact number but I didn't get response from both the platforms. I want an immediate response and the parcel by tomorrow i.e. 4th February and also the logical reason for changing of delivery date frequently otherwise I will file a complaint against the company for the reason of fraud to the customer.

Hello, I purchased the Printer Canon G 3060 on your website on 13.12.2021. Order No. 3557901, Total Rs.15699/-.
If purchased on a 6 month credit card on the payment side
Item amount Rs. 15699 / - Emi discount Rs. 621 / - Go Net Rs. 15078 / - will come.
1. They did not give me the Rs. 621 / - discount they said.
2. Regarding question number 1, I sent an email to [protected]@moglix.com,
You December 29, 2021 at 12:48 P.M. In reply, he said that he was unable to provide the Rs. 621 / - discount due to a technical issue.
You have also said that I will credit my bank account soon.
Question No. 3: Even though they have credited Rs.621 / -, the monthly installment has been fixed at Rs.15699 / -. Additional monthly interest of Rs.183.15/[protected]@6 months = Rs.1098.90 / - who pays.

Question 4:
I will continue to email about this,
They told my credit card company to ask for details
You answer The correct answer is no.

Question No: 5
Why should I approach my credit card company for the 0%@p.a. and
Emi discount offers you have given.

Question No: 6
If there is no more appropriate answer to this,
Know that legal action will be taken.

I have attached the connected Records.
cheeting company
not attend the my calls.
Thanasekar .P
03.01.2022.

Air blower domege replace chahiye

I Order Casio FX-991 MS Scientific Calculator on 11/11/2021 and paid the amount of Rs.878/- online, Order No. 3514940. But my order not deliver till 16/11/2021. Moglix.com not reply about my order. Pls Help me.

Dear Team,

The Supplier Moglix is not giving a replacement for the DOA printer and they are spoiling the Hp name.
When we were buying the Hp product they told us they are Hp Distributors but now they asked us to get the replacement from OEM.
Share how to process hp doa claim for the product purchased from moglix.
Find the DOA document attached in this mail and other Documents attached in this email.
Note:
HP 1000a Neverstop White Single Function Laser Printer,

With due to respect I bag to state that date I have recieved water purifier product but product is damage so that I need refund please help me sir 🙏🙏🙏 product name nasaka bio 650L
My registered mobile no.[protected]/email:[protected]@gmail.com please check and help me🙏