Moglix Complaints & Reviews

I have a serious issue with Moglix if you can resolve it. My order id is 3720066. It is a Voda 200 kg weighing platform. Order placed in last week of March and delivered on 29th March 2022. The product was not weighing more than 7 kg. Voda also tried solving and finally said sensor is not working. Then I asked for an exchange, giving Moglix a chance to rectify their defective product. They delayed pickup by about a week and finally delivered a replacement on 11th April. This replacement product didn't even switch on. So I filed a return request and asked for a refund on 12th April itself. After 3 full days, they rejected the return request saying photos were not clear. It is a Moglix App issue since the App seems to be cutting resolution and uploading. I wrote to them on [protected]@moglix.com. They asked me to raise a return request once more. This time I called them and sent the photos on their whatsapp number [protected]. Though they said they will look at whatsapp for photos, they didn't do so and rejected the return request once again after 3 full days. I spoke to them again and they said sorry and looked at Whatsapp where I sent the photos once again. They said they escalated the matter internally. But today that is on 21st April, they sent an email that vendor Voda will call me and fix the issue. I gave them a chance to rectify the error the last time and they sent me a defective product the second time also. My request this time is for return and refund and Moglix is just playing football with me and refusing to take back a blatantly defective product and give me my money back.

As informed before regarding Qaulity, I received (10.04.2022)damaged product which is very annoying. feedback from other customers seems 100% genuine all reused and refurbished material moglix selling.please initiate my refund and return process immediately order number 3740611.
And in invoice the buyer detail is different????? I guess something wrong and misleading customers to get easily cheated by moglix… please need explanation

I have order submersible pump and control panel but i received only the control panel. I have asked the missing product.
At 1st they said we are trying to resolve the issue but now they are saying we delivered both the product. If you want to put a case you can proceed like that now they are saying

I had ordered a screwdriver drill machine from online company Moglix but the company sent me a normal drill machine, along with the order received bill was screwdriver drill machine

We are Seller with Moglix. We not received any payments after[protected]. we dispatch many orders after that.

Moglix Complaint Ticket ID: 209050 / 208083 / 197944. Please check and revert....

I m a seller with mogli labs. They Used to do scam with sellers only. i m having 4 claims pending with mogli labs since 2022 January. Yet not resolved. They are big time fraud. Even, they kept my reimbursement amount and no payment released for last few weeks. Such a cheater company.

In my last order i got damaged and not working

Order Id : 3656246|1 Item |Placed on :[protected].Company not supplied my goods and further after waiting a long period the order was cancelled.But still I have not received my refund.

Hello i had placed an order for canon pixma g3010 printer on 20/02/2022 (order no. is 3663470 )and expected delivary date was 23/02/2022 ...but till date the app is showing
that it is still is on processing stage when i tried to contact them, from their given contact no.[protected] and also from mail at [protected]@moglix.com, nobody answerd the call or no reply to my mail...i paid full amount of rs.14018 including gst ...i want full refund of my money ASAP...else i will soon sue moglix company in consumer court and make them pay huge as a compensation ...

Hello i had placed an order for canon pixma g3010 printer on 20/02/2022 and expected delivary date was 23/02/2022 ...but till date the app is showing
that it is still is on processing stage when i tried to contact them, from their given contact no.[protected] and also from mail at [protected]@moglix.com, nobody answerd the call or no reply to my mail...i paid full amount of rs.14018 including gst ...i want full refund of my money ASAP...else...

On 24th January, 2022, I ordered one pair of shoes "ArmaDuro AI1001 Leather Steel Toe Black Safety Shoes of Size 8". The order number is 3622039. And the tracking ID is[protected]. The delivery date showed after online payment of Rs. 929 was 29th January, 2022. On 29th January, it changed to 30th January, then on 30th January it showed 31st January. Then on 31st January it changed to 3rd February. And on 3rd February i.e. today...

Hello, I purchased the Printer Canon G 3060 on your website on 13.12.2021. Order No. 3557901, Total Rs.15699/-.
If purchased on a 6 month credit card on the payment side
Item amount Rs. 15699 / - Emi discount Rs. 621 / - Go Net Rs. 15078 / - will come.
1. They did not give me the Rs. 621 / - discount they said.
2. Regarding question number 1, I sent an email to [protected]@moglix.com,
You December 29, 2021 at 12:48 P.M. In reply, he said that he was unable to provide the Rs. 621 / - discount due to a technical issue.
You have also said that I will credit my bank account soon.
Question No. 3: Even though they have credited Rs.621 / -, the monthly installment has been fixed at Rs.15699 / -. Additional monthly interest of Rs.183.15/[protected]@6 months = Rs.1098.90 / - who pays.

Question 4:
I will continue to email about this,
They told my credit card company to ask for details
You answer The correct answer is no.

Question No: 5
Why should I approach my credit card company for the 0%@p.a. and
Emi discount offers you have given.

Question No: 6
If there is no more appropriate answer to this,
Know that legal action will be taken.

I have attached the connected Records.
cheeting company
not attend the my calls.
Thanasekar .P
03.01.2022.

Air blower domege replace chahiye

I Order Casio FX-991 MS Scientific Calculator on 11/11/2021 and paid the amount of Rs.878/- online, Order No. 3514940. But my order not deliver till 16/11/2021. Moglix.com not reply about my order. Pls Help me.

Dear Team,

The Supplier Moglix is not giving a replacement for the DOA printer and they are spoiling the Hp name.
When we were buying the Hp product they told us they are Hp Distributors but now they asked us to get the replacement from OEM.
Share how to process hp doa claim for the product purchased from moglix.
Find the DOA document attached in this mail and other Documents attached in this email.
Note:
HP 1000a Neverstop White Single Function Laser Printer,

With due to respect I bag to state that date I have recieved water purifier product but product is damage so that I need refund please help me sir 🙏🙏🙏 product name nasaka bio 650L
My registered mobile no.[protected]/email:[protected]@gmail.com please check and help me🙏

I HAVE PURCHASED WATER PUMP FROM MOGLIX ON 23.10.2020 BUT PUMP NOT WORKING UNDER WARRANTY ON 11.10.2020. but they not provided proper resolution in giving time inspite of giving some resolution they gave me supplier contact number which is not working .I have tried several times But not contacted now today 30.10.2021 they called that my warranty expired . this is totally unethical behavior for online site recent times how will buyer take faith in that kind of site where option flipkart amazon exists better resolution. so kindly solve the issue as early as possible.
i want replacement of new pump on my address because i have complaint when it is under warranty this is not my fault that moglix not provided resolution on time. my order id is 3018901

1.Order Id : 3473361
2. Its a 100 % prepaid order.
3.Destined to be delivered on has not been delivered yet.
4.The delivery date is being extended by one day from 14th October 2021 onward on daily basis.
5.As on today, it stands at the same location which is Rajkot from where the courier picked the item
6.All my attempts at the customer care door have not yielded any result.

I have purchased a High Living Exclusive Black Leatherette High Back Office Chair from moglix.com on[protected]. I recieved the product after 1 month and the chair after I started using the product the chair in a week the chair broke. the e-mailed the seller, they said that the warranty does not cover the damage. I have trying to call and email them for months but they have stopped replying to my mail.

Order ID 2875937

Please support.

Recently I placed a order of kyocera 2040 dn photocopier .I got machine but bill not on my bussiness detail while I add my business detail during order.i need my gst bill.my gst no is 06CXGPS4334C1ZL., SRSM group