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Moglix Complaints & Reviews

2.4
Updated: Apr 8, 2026
Complaints 217
Resolved
93
Unresolved
124
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Moglix reviews & complaints page 9

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S
Sairamcomp
from Kurduvadi, Maharashtra
Dec 12, 2019
Resolved
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Address: Sairam Multiservices, Infront of Krushnai Bunglow, Opp. Old Bus Stand, Georai , Tq- Georai, Dist- Beed, 431127

Placed order on 18/11/2019 by seeing delivery in 4-5 working days but product was delivered on 10/12/2019 after lots of followups. But received the damaged and faulty printer. Not a single copy printed by it. Moglix intentionally sent the faulty product now denying the take return of product. Customer is paying for working products for their convenience not for recieving faulty products and contacting service centre. Stop this cheating and making fools to people. I am launching a case against moglix.com in consumer court. My order id is 2725746.
Jan 13, 2020
Complaint marked as Resolved 
Moglix customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
Moglix Customer Care's response
Hi Sir. We regret the inconvenience caused to you. We request you to kindly share 2-3 images of the complete product (with all accessories) and product packaging/box on [protected]@moglix.com so that we can share the resolution with you at the earliest.
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    N
    Nikki786
    from Mumbai, Maharashtra
    Nov 10, 2019
    Resolved
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    Resolved

    Address: H. No -231, street no -6, phase -9, shiv vihar, karawal nagar , delhi -110094, New Delhi, Delhi, 110094

    I oderd for strips (To check sugar level?) of dr. Morepen on 4-11-19, properly accepted and shipped further that supossed to came on 7th of november yet not come now it is 11th nov,

    They don't pick phone
    Don't deliver our product
    Even yet there is no chances of whether product would come or not

    I will not accept this now such a worse service
    Dec 13, 2019
    Complaint marked as Resolved 
    Moglix customer support has been notified about the posted complaint.
    Verified Support
    Nov 11, 2019
    Moglix Customer Care's response
    Hi Sir/Ma'am. Kindly share your Order number/Contact number so that we can assist you in a better way.
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      H
      H.chinnadurai
      from Chennai, Tamil Nadu
      Nov 5, 2019
      Resolved
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      Resolved

      Address: No.6-b. Sampangi street. Vivekananda nagar, 600053

      Sir i am received neptune 16 litters orange knapsack battery operated garden sprayer in damaged conditions. Tank filter and bottom cover.
      The following assossories are not received with the sprayer.
      1. Inlet tupe
      2. Hose clip
      3. Trigger
      4. Regulater
      5. Nosils

      Hence i request that the damaged sprayer may kindly be replaced.
      Dec 6, 2019
      Complaint marked as Resolved 
      Moglix customer support has been notified about the posted complaint.
      Verified Support
      Nov 05, 2019
      Moglix Customer Care's response
      Hi Sir. We regret the inconvenience caused to you. We have arranged a Reverse pickup of the product. Our logistics partner will contact you within 48-72 hours for the pickup of the product. Once we receive the product at our warehouse, we will process the replacement order.
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        A
        AMALENDU DUTTA
        from Durgapur, West Bengal
        Aug 18, 2019
        Resolved
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        Resolved

        Today I have received my ordered item. But I'm not satisfy with my delivery
        item. Because I ordered viz 'FOUR STAR L6 No.7 LEATHER SAFETY SHOES (Ref. order
        No. 2638041) but you send me some unnamed sub-standard non-leather safety shoes.
        On your web sight you are showing me something and at the time of delivery you
        are giving me some wrong item. Why are you doing so I don't know? Now I would
        like to return this item and get my money back as soon as possible. I tried
        to contact through your customer care No. several times but none of your
        customer care agent entertained me.
        +1 videos
        Sep 27, 2019
        Complaint marked as Resolved 
        Moglix customer support has been notified about the posted complaint.
        Aug 18, 2019
        Updated by AMALENDU DUTTA
        Today I have received my ordered item. But I'm not satisfy with my delivery
        item. Because I ordered viz 'FOUR STAR L6 No.7 LEATHER SAFETY SHOES (Ref. order
        No. 2638041) but you send me some unnamed sub-standard non-leather safety shoes.
        On your web sight you are showing me something and at the time of delivery you
        are giving me some wrong item. Why are you doing so I don't know? Now I would
        like to return this item and get my money back as soon as possible. I tried
        to contact through your customer care No. several times but none of your
        customer care agent entertained me.
        Verified Support
        Aug 19, 2019
        Moglix Customer Care's response
        Hi Sir. We regret the inconvenience caused to you. We request you to please login into your Moglix Account and raise the Return Request so that we can arrange the Reverse Pickup of the product.
        I have ordered dr.morepan s bp instrument...deliverd before 4days
        It is showing incorrect bp
        I need help to arrange return pickup as soon as possible
        Bcoz then return time will be over
        I have called customer care many times but no one is attending call
        So call me soon on mobile [protected]
        N help me to guide how to exchange the same product
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          A
          AMALENDU DUTTA
          from Durgapur, West Bengal
          Aug 16, 2019
          Resolved
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          Resolved

          On 15th aug '19 i received wrong product what i placed order on 2nd aug '19 is totally different. I placed four star brand l6 no.7 leather safety shoes (Ref. Order no. 2638041) but i received unnamed, non-branded, sub-standard non-leather safety shoes. So need to return this product so please tell me how can i return this one. I hope you will contact soon to this problem.
          +1 videos
          Sep 19, 2019
          Complaint marked as Resolved 
          Moglix customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2019
          Moglix Customer Care's response
          Hi Sir. We regret the inconvenience caused to you. We request you to please login into your Moglix Account and raise the Return Request so that we can arrange the Reverse Pickup of the product.
          I have to inform you that i have cancelled my order no 2669117 for which i have sent you an email but you have despatched the consignment.i have to inform you that i will not receive it
          My order no is 2710078 I have ordered 25 nos underpad for medical purposes but I received only 15 nos .. so please sent remaining items or else I need to return this product
          Waiting for your reply
          naveen radhakrishnan's reply, Nov 12, 2019
          Not satisfied with your service
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            R
            Roshan Borge
            from Mumbai, Maharashtra
            Aug 2, 2019
            Resolved
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            Resolved

            Address: e, Mumbai City, Maharashtra, 400093

            I order a vegan crux flip flop helmate on 8th july 2019. Order no is 2618275. Still i am not receiveing my order, it is showing in process, and deliver date is showing 20th july 2019.
            I called to customer care for this, they told me product is out of stock and u will received the product with in 2 working days. Every time i call to customer care i got the same ans. But they didn't update product is not available on site. And today i check the products still it is showing available.
            Sep 6, 2019
            Complaint marked as Resolved 
            Moglix customer support has been notified about the posted complaint.
            Verified Support
            Aug 06, 2019
            Moglix Customer Care's response
            Hi Roshan. We regret the inconvenience caused to you. ​We have escalated the case to our concerned team. Kindly allow us 24-48 hours to share an update with you.
            My mogilix order no. 2707815 item: Diamond PPCP compound single battery trolley for Rs.700/- received through xpressbee surface courier of tracking no.[protected] as on date just two hours before in damaged condition. Requested for refund of money
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              P
              pinnacle precision
              from Mumbai, Maharashtra
              Jul 19, 2019
              Resolved
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              Resolved

              Address: 663 WAGHWADE ROAD MACCHE., Belgaum, Karnataka, 590014

              I received wrong product what i placed order is totally different.
              I placed safety shoe with high ankle but received low ankle shoe
              So need to return this product so please tell me how can i return this one.
              I hope you will contact soon to this probleme

              Thank you
              Pinnacle precision technologies. Pvt. Ltd
              Sunil. G
              Aug 19, 2019
              Complaint marked as Resolved 
              Moglix customer support has been notified about the posted complaint.
              Verified Support
              Jul 19, 2019
              Moglix Customer Care's response
              Hi Sunil. Kindly share your Order number/Contact number so that we can assist you in a better way. You can also get in touch with us at[protected].
              I bought a 2 fan on your website and one of it is not working properly, so I request you to change it
              Please My Kyocera FS - 1020MFP Printer Return 12to till not Used, Order number[protected] Invoice Dt. 07/10/19
              Deepa Srivastav's reply, Oct 26, 2019
              printer has been not printing and potato coopee not out
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                S
                Shrinath Gongani
                from Bengaluru, Karnataka
                Jul 13, 2019
                Resolved
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                Resolved

                Hello,
                I have placed order for 150ah luminous battery on 27th June 2019, till now it's not been shipped! The given time frame for delivery was 10th July but the same never shipped.Now it's been 16days that I have placed this order, so far no update on this! I have paid amount using credit card EMI option and my billing date is very near. I need this product for my office, you are taking ages to ship the order.

                If you can't fulfill order refund it immediately.

                Product Order Id : 2609853
                Luminous 150Ah ST Red Charge 18000 Tubular Battery
                Qty:1

                I have also messaged you on your Facebook messenger but I didn't get any response so am posting it here.

                I hope to hear from you very soon in this regard.
                Jul 17, 2019
                Complaint marked as Resolved 
                Order cancelled and refund initiated..
                Moglix customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2019
                Moglix Customer Care's response
                We regret the inconvenience caused to you. We tried calling you on your registered number however we didn't got any response from your end. We request you to please share the suitable time to contact you.
                Jul 15, 2019
                Updated by Shrinath Gongani
                You can contact me on [protected] or shoot me a mail at [protected]@songsonline.in

                You can update me on this (consumercomplaints.in) platform as well.
                Your customer care keep saying that product will be shipped within 24-48 hours since from 8th July but nothing happened yet. Also gave a gati tracking id which is invalid and I've also confirmed from gati.
                They have told me that[protected] tracking id doesn't exists and asked me to contact you

                I hope to hear from you soon in this regard.
                Autogold Right Hand Tail Light Assembly For Mahindra Scorpio, AG395 materials packing is open this time found Glass is breaked materials is damaged. So this materail Return due materials seedamaged photos attached & refund money.
                Part messing
                Krishna Pashte's reply, Oct 1, 2019
                print spry mashin part message
                We have registered supplier with moglix. It has claimed to be made payment in 15 days. however even after 70 days not getting payment...their customer care never come on call...whatsapp number also doesn't help...RM also giving deadline but not firm respond.

                pls be safe in dealing with Moglix
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                  H
                  Honito Yeputhomi
                  from Mumbai, Maharashtra
                  Jun 28, 2019
                  Resolved
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                  Resolved

                  Address: Dargajan village Near burana bazar, Nagaland, Dimapur, Nagaland, 797112

                  Greetings to you sir, i'm your regular customer, today my order n.[protected]. Is received damage, and order no. No.[protected] test is not ok (Chalta nahi hai) i open parcel in express bee office, infront of staff, that the goods belston battery hydrometer received damage, and gigamax m-02. Led 50. Wt. Test infront of expressbee staff at a times of delivery, testing it's not ok, (Chalta nahi hai) so i will like to request your honour to kindly replace the same product same price, with proper packing, not ever before, the goods damaging by mistake packaging, please package by professional staff, with big carton, cover with double hard paper, and put in big size carton and send me, seller fault is without testing ok, how they sale to customer, please give your advice to seller, test the product before sending.
                  Thank you in anticipation.

                  Registration no.[protected]
                  Jul 29, 2019
                  Complaint marked as Resolved 
                  Moglix customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 28, 2019
                  Moglix Customer Care's response
                  Dear Sir. We regret the inconvenience caused to you. As per our email dated 28th June, we have requested you to share 2-3 images of Product & Product Packaging/Box on [protected]@moglix.com. We request you to kindly share the same so that we can provide you with the resolution at the earliest.
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                    R
                    Rahul Dakar
                    from Mumbai, Maharashtra
                    Jun 23, 2019
                    Resolved
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                    Resolved

                    Address: L 320 CHITRAKOOT NAGAR NEAR P F OFFICE, OUTSIDE BHUVANA, Udaipur, Rajasthan, 313001

                    Hello Sir

                    This is not a solution of my problems as i spoke to your customer representative and he confirm me that yes if you are ready to bear shipping charges for it so ya we can replace it so I am requesting you to please help me in it. Again I am saying that i am ready to bear shipping charges for it and ready to pay any difference amount if you have but kindly replace it as I am here without safety shoes and I don't have much more money to buy it again.

                    I think you have to understand my situation.

                    Warm Regards

                    Rahul Kumar Dakar

                    [protected]
                    Jul 26, 2019
                    Complaint marked as Resolved 
                    Moglix customer support has been notified about the posted complaint.
                    Jun 23, 2019
                    Updated by Rahul Dakar
                    I am requesting you to kindly replace it as I have already paid 3100 /- for this product.
                    Verified Support
                    Jun 24, 2019
                    Moglix Customer Care's response
                    Dear Sir. We regret the inconvenience caused to you. We regret to inform you that we won't be able to take the responsibility for the problem you found with the product [Karam FS 61 Steel Toe Brown Safety Shoes, Size: 5] as your return request has already breached our 48 hours Return Policy (URL : https://www.moglix.com/faq/return-policy). We suggest you to get in touch with the Supplier of the product (Supplier contact details mentioned on the invoice shared with you). Please feel free to get in touch with us in case of any further query/concern.
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                      M
                      Manjunatha HN
                      from Bengaluru, Karnataka
                      Jun 23, 2019
                      Resolved
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                      Resolved

                      Order no 2597273 is not delivered yet why this order processing getting too much time i don’t no u people didn’t give any msgs for delay o[censored]r processing simply u people posting ur processing date this is really bad moment and so irresponsible way to ur treating customer iam totally disturbed o[censored]r web site moglix. I[censored] can’t able to send my product pls drop a message to my mail i can go further any website to order or something u people simply postpone date means it’s really not right,,, send my order otherwise i’ll cancel
                      My order ok iam
                      Totally disturbed way u treating customer
                      Jul 29, 2019
                      Complaint marked as Resolved 
                      Moglix customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 24, 2019
                      Moglix Customer Care's response
                      Dear Sir. We regret the inconvenience caused to you. As per our telephonic conversation, we have informed you that your order will be dispatched by 27th June. We will share the tracking details with you via SMS & Email upon dispatch of your order. Please feel free to get in touch with us at[protected] or mail us at [protected]@moglix.com in case of any further query/concern.
                      Verified Support
                      Jun 26, 2019
                      Moglix Customer Care's response
                      Dear Sir. We are trying to get your order dispatched on priority basis. However, due to some unforeseen circumstances, we will be requiring another 24-48 hours for the dispatch of your order. We request for your cooperation in this regards. Once again, please accept our sincere apologies for the inconvenience that you may have experienced.
                      My purchase urja lite 350 rpm brown fusion fan sweep 1200 mm order no. 2609342 is not working at my home, why? I dont know. so I request you to please give me your advice what I wiil do, I request You to please send me another pcs. and take your product. This product is not running.Please contect me on my mob. no. [protected].
                      Ramesh C Panda's reply, Jul 12, 2019
                      The fan is not give proper air and i objaverd the bearing are not properly fited in the fan
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                        M
                        Manjunatha HN
                        from Bengaluru, Karnataka
                        Jun 23, 2019
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                        I ordered ceiling fan till it’s not yet delivered iam waiting from 10 days for that orders why it’s happens too late pls rply me, and moglix processing taken too much of time ur taken these day for every order this is really bad order prosessing way and iam so disappointing about moglix,, now tell me can i cancel my order,,, when i order before 10 day back iam planned to obit from flip cart but ur delivered my last product so early of that belive i ordered now also but this time u people really disappointed me." i really requaired that fan early we can’t sleep in the night with children need it necessarily iam planning to buy out side now i[censored]r not giving any rply iam going to cancel my order so pls rply me otherwise send my order soon possible.
                        Moglix customer support has been notified about the posted complaint.
                        Jun 23, 2019
                        Updated by Manjunatha HN
                        Too much delay process of my order
                        Verified Support
                        Jun 24, 2019
                        Moglix Customer Care's response
                        Dear Sir. We regret the inconvenience caused to you. As per our telephonic conversation, we have informed you that your order will be dispatched by 27th June. We will share the tracking details with you via SMS & Email upon dispatch of your order. Please feel free to get in touch with us at[protected] or mail us at [protected]@moglix.com in case of any further query/concern.
                        Verified Support
                        Jun 26, 2019
                        Moglix Customer Care's response
                        Dear Sir. We are trying to get your order dispatched on priority basis. However, due to some unforeseen circumstances, we will be requiring another 24-48 hours for the dispatch of your order. We request for your cooperation in this regards. Once again, please accept our sincere apologies for the inconvenience that you may have experienced.
                        Jun 28, 2019
                        Updated by Manjunatha HN
                        I respected ur reply on 26 June that ur told we are delivered ur order on 27 June but no one is called and no one is msged me till today, , y u people cheating us like this if h can’t able to send our order on our requaired date y u people running ur buiseness.. iam totally fed off way ur treating a valuable customer we are paid ur money and we are waiting like monkeys for ur delivery, this is ridiculous if can’t able to delivery a single ceiling fan pls drop a mail or msg I’ll quit here and I’ll cancel my order ..🙏🙏
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                          J
                          Jeevarathnam Govindarajulu
                          from Chennai, Tamil Nadu
                          Jun 23, 2019
                          Resolved
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                          Resolved

                          Address: T-67, First Street, 3-A, Third floor, Annanagar, Chennai 600040., 600040

                          I, jeevarathnam g placed an order for crompton ceiling fan and paid cc for rs. 2991 on 2019.6.814.51.39 and received a sms and mail reply acknowledging the same with the order number 2602991. The delivery at t-67, first street, 3-a, third floor, annanagar, chennai 600040, india is not yet in progress and i need it to be expedited. Any further delay will force me to cancel the order and claim the refund.
                          Aug 1, 2019
                          Complaint marked as Resolved 
                          Moglix customer support has been notified about the posted complaint.
                          Jun 23, 2019
                          Updated by Jeevarathnam Govindarajulu
                          Deliver the ordered ceiling fan immediately or refund me Rs. 2199.
                          Verified Support
                          Jun 24, 2019
                          Moglix Customer Care's response
                          Dear Sir. We regret the inconvenience caused to you. We would like to inform you that your order will be dispatched by 26th June. We will share the tracking details with you via SMS & Email upon dispatch of your order. Please feel free to get in touch with us at[protected] or mail us at [protected]@moglix.com in case of any further query/concern.
                          Verified Support
                          Jun 26, 2019
                          Moglix Customer Care's response
                          Dear Sir. We are trying to get your order dispatched on priority basis. However, due to some unforeseen circumstances, we will be requiring another 24-48 hours for the dispatch of your order. We request for your cooperation in this regards. Once again, please accept our sincere apologies for the inconvenience that you may have experienced.
                          I haven't recieved the middle burner stand in the gas stove when I opened the seal box.
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                            B
                            Badavath Shankar
                            from Attingal, Kerala
                            Jun 11, 2019
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                            Product sent was not matched with booked one i booked fan 350rpm four blades but they sent 3blades 330rpm so please take the fan return and refund my money to the wallet or bank so please i request you refund my money back to bank or wallet do the needful help for this product

                            Bajaj fan 330 rpm sent

                            Return my money back to my bank please do the needful
                            Moglix customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 18, 2019
                            Moglix Customer Care's response
                            Dear Sir, We regret the inconvenience caused to you. We request you to kindly share your Order number/Registered Contact number so that we can assist you in a better way. You can also get in touch with us at[protected].
                            Jun 20, 2019
                            Updated by Badavath Shankar
                            My order no is[protected]
                            MOGLIX00477909 dt 03.06.2019
                            Rs= 4102.00 my cell no [protected] my
                            Wallet shere to pic plz need full sir

                            Jun 20, 2019
                            Updated by Badavath Shankar
                            Please need full me urgent sir
                            Hello my order no is[protected]
                            Dt[protected] you send to defrent item
                            Iam not interested your order so plz return
                            My order send my money rs- 4102.00
                            My mobile no [protected] moust urgent
                            My order you not posable send my money your response not reply sir
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                              V
                              vallam
                              from Chennai, Tamil Nadu
                              Jun 11, 2019
                              Resolved
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                              Resolved

                              Regarding moglixthe moglix company cancelled order id no; 2588464 dt 31/05/2019 the amount is not yet refunded.Please initiate action urgently and refund the amount urgently. why you are keeping public money though the order is cancelled.every thing is on line .the moglix company is not giving correct information in website while booking the order it was shown the product is in stock and after booking they are telling it is not in stock .i have procured it on some other manner due to urgency .but the amount is not refunded though the order is cancelled long back.
                              Jul 12, 2019
                              Complaint marked as Resolved 
                              Moglix customer support has been notified about the posted complaint.
                              Jun 11, 2019
                              Updated by vallam
                              awaiting for reply
                              Verified Support
                              Jun 11, 2019
                              Moglix Customer Care's response
                              Hi Sir. We regret the inconvenience caused to you. Refund has already been initiated and amount will reflect in your account within 3-4 Business Days.

                              Please feel free to get in touch with us at[protected] in case of any further query.
                              Iam my order is bajaj fan rpm 350 4 blades you send to Bajaj fan rpm 330 3 blades but iam not interested iteam so
                              Plz return your prodect send me my wallet rs 4102.00 need full me
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                                P
                                Pavan Sadara
                                from Bengaluru, Karnataka
                                May 23, 2019
                                Resolved
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                                Resolved

                                Hi,

                                I have cancelled order of wheelchair for handicapped people with order ID : 2570090.

                                Everytime product delivery date was changing.
                                I fed up with delivery dates and cancelled order.

                                Called customer services, first time ring next time onwards invalid number.
                                Sent email no response, refund amount 4499/-not a small amount to leave.

                                Please do respond and provide refund.
                                Jun 26, 2019
                                Complaint marked as Resolved 
                                Moglix customer support has been notified about the posted complaint.
                                Verified Support
                                May 26, 2019
                                Moglix Customer Care's response
                                Dear Sir. We regret the inconvenience caused to you. We would like to inform you that refund against your order has already been done. Amount will be reflected in your account within 3-4 Business Days. Same information has been communicated through an email dated 24th May. We request you to check your mailbox.

                                In case of any further query, feel free to reach us at[protected] or mail us at [protected]@moglix.com.
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                                  H
                                  Harshgiri2019
                                  from Chennai, Tamil Nadu
                                  May 20, 2019
                                  Resolved
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                                  Address: Noida, Vadodara, Gujarat, 390007
                                  Website: www.moglix.com

                                  Hi moglix team,

                                  I've ordered urja lite 60w 300mm sweep reversible mode exhaust fan, ul12fa with order # 2571626. Today afternoon i've received the reversible fan in damaged condition please exchange the same.

                                  Please provide proper service. This is ridiculous, i'm ordering first time from moglix and this kind of response i'm getting from reputed company.

                                  Regards,
                                  Harsh goswami
                                  [protected]
                                  Jun 21, 2019
                                  Complaint marked as Resolved 
                                  Moglix customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 21, 2019
                                  Moglix Customer Care's response
                                  Dear Sir. We regret the inconvenience caused to you. We request you to share 2-3 Images of the complete product & product packaging/box on [protected]@moglix.com so that we can go ahead and arrange the reverse pickup of the product.
                                  As requested by moglix team, I've sent damaged fan pics on [protected]@moglix.com from my mail ID- [protected]@gmail.com.

                                  Kindly request moglix team to replace it from my place.

                                  Regards,
                                  Harsh Goswami
                                  [protected]
                                  I purchase moglix online company in 1hp Kirloskar jalaraj pumb delivery product dameg no response company
                                  Order number[protected]
                                  Shipment number moglix00465443
                                  Invoice number 17/5/2019
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                                    R
                                    rnurichan
                                    from Tanuku, Andhra Pradesh
                                    May 9, 2019
                                    Resolved
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                                    Customer care number shows that moglix is fraud. If we call after long wait. One # will lift and will talk nonsense. I was about to purchase a chainsaw from moglix as i found chainsaw was cheaper in moglix. Since i was my first purchase from moglix. I thought to confirm the reliability of the website. So i called their customer care. Through call i realized that they are cheat. Later i have ordered from amazon.
                                    Jun 15, 2019
                                    Complaint marked as Resolved 
                                    Moglix customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 10, 2019
                                    Moglix Customer Care's response
                                    We regret the inconvenience caused you. We request you to kindly share your Contact number so that we can check what went wrong.
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                                      H
                                      Helal Uddin B.Sc.
                                      from Mumbai, Maharashtra
                                      May 4, 2019
                                      Resolved
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                                      Address: East Kanishail, near Rmtakur Mondir, Mosjid goly, Helal Sir Home, Karimganj, Assam, 788710

                                      I had purchased a i-flow 1hp water pump of sameer company on 4th may 2019 from moglix.com. I found the product is defective and no name of the company is printed on the warranty card. One screw is not fitted and the product value sticker is not heights on the product
                                      Now i want to replace the product.
                                      My mobile no. [protected] and whatsapp no. [protected]
                                      Jun 10, 2019
                                      Complaint marked as Resolved 
                                      Moglix customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 04, 2019
                                      Moglix Customer Care's response
                                      Dear Sir/Ma'am. We regret the inconvenience caused to you. We request you to please share 2-3 images of the complete product and product packaging on [protected]@moglix.com. We will recall the product and issue with the refund/replacement.
                                      Hellow moglix team,
                                      my name is Bipul kumar
                                      user id - [protected]

                                      your team is saing your product is dispatch within 24 to 48 hours at last 6 days, but not dispatch and delivered now.
                                      please check, im lost time and money both.
                                      i am very sad from your services.
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                                        M
                                        meenal arora
                                        from Rohtak, Haryana
                                        Apr 30, 2019
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                                        I had purchased a Manual hand fruit juicer with waste collector recently, when I received it the product is defective I want to return it, these product are old. their customer care refuse to back the product.these product are useless for me because these are too old.My money are waste when i buy these product.
                                        Dont purchase the product of mogilix.
                                        May 31, 2019
                                        Complaint marked as Resolved 
                                        Moglix customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 30, 2019
                                        Moglix Customer Care's response
                                        Hi Meenal. We request you to kindly share your Order number/Registered Contact number so that we can assist you in a better way. You can also get in touch with us at[protected].
                                        Order id2554869 cancelled but not refund plz check and refund this Google pay [protected]
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