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Moglix Complaints & Reviews

www.moglix.com
2.5
Updated: May 16, 2024
Complaints 209
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92
Unresolved
117
Good! Moglix values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Moglix step up their efforts to fully resolve all complaints 👍
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H
Honito Yeputhomi
from Mumbai, Maharashtra
Jun 28, 2019
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belston battery hydrometer and gigamax led 50.w

Address: Dargajan village Near burana bazar, Nagaland, Dimapur, Nagaland, 797112

Greetings to you sir, i'm your regular customer, today my order n.[protected]. Is received damage, and order no. No.[protected] test is not ok (Chalta nahi hai) i open parcel in express bee office, infront of staff, that the goods belston battery hydrometer received damage, and gigamax m-02. Led 50. Wt. Test infront of expressbee staff at a times of delivery, testing it's not ok, (Chalta nahi hai) so i will like to request your honour...
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Rahul Dakar
from Mumbai, Maharashtra
Jun 23, 2019
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re: wrong size order received.

Address: L 320 CHITRAKOOT NAGAR NEAR P F OFFICE, OUTSIDE BHUVANA, Udaipur, Rajasthan, 313001

Hello Sir

This is not a solution of my problems as i spoke to your customer representative and he confirm me that yes if you are ready to bear shipping charges for it so ya we can replace it so I am requesting you to please help me in it. Again I am saying that i am ready to bear shipping charges for it and ready to pay any difference amount if you have but kindly replace it as I am here without safety shoes and I don't have...
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M
Manjunatha HN
from Bengaluru, Karnataka
Jun 23, 2019
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ceiling fan order no 2597273 is not delivered yet

Order no 2597273 is not delivered yet why this order processing getting too much time i don’t no u people didn’t give any msgs for delay o[censored]r processing simply u people posting ur processing date this is really bad moment and so irresponsible way to ur treating customer iam totally disturbed o[censored]r web site moglix. I[censored] can’t able to send my product pls drop a message to my mail i can go further any website to order or something u people...
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M
Manjunatha HN
from Bengaluru, Karnataka
Jun 23, 2019
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till my order is not delivered its processing too late pls help me to send my order as soon as possible

I ordered ceiling fan till it’s not yet delivered iam waiting from 10 days for that orders why it’s happens too late pls rply me, and moglix processing taken too much of time ur taken these day for every order this is really bad order prosessing way and iam so disappointing about moglix,, now tell me can i cancel my order,,, when i order before 10 day back iam planned to obit from flip cart but ur delivered my last product so early of...
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J
Jeevarathnam Govindarajulu
from Chennai, Tamil Nadu
Jun 23, 2019
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order for crompton 62w fan 2602991not processed.

Address: T-67, First Street, 3-A, Third floor, Annanagar, Chennai 600040., 600040

I, jeevarathnam g placed an order for crompton ceiling fan and paid cc for rs. 2991 on 2019.6.814.51.39 and received a sms and mail reply acknowledging the same with the order number 2602991. The delivery at t-67, first street, 3-a, third floor, annanagar, chennai 600040, india is not yet in progress and i need it to be expedited. Any further delay will force me to cancel the order and claim the refund....
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B
Badavath Shankar
from Attingal, Kerala
Jun 11, 2019
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unmatched product

Product sent was not matched with booked one i booked fan 350rpm four blades but they sent 3blades 330rpm so please take the fan return and refund my money to the wallet or bank so please i request you refund my money back to bank or wallet do the needful help for this product

Bajaj fan 330 rpm sent

Return my money back to my bank please do the needful...
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V
vallam
from Chennai, Tamil Nadu
Jun 11, 2019
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refund of amount

Regarding moglixthe moglix company cancelled order id no; 2588464 dt 31/05/2019 the amount is not yet refunded.Please initiate action urgently and refund the amount urgently. why you are keeping public money though the order is cancelled.every thing is on line .the moglix company is not giving correct information in website while booking the order it was shown the product is in stock and after booking they are telling it is not in stock .i...
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Pavan Sadara
from Bengaluru, Karnataka
May 23, 2019
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cancelled product money not refunded

Hi,

I have cancelled order of wheelchair for handicapped people with order ID : 2570090.

Everytime product delivery date was changing.
I fed up with delivery dates and cancelled order.

Called customer services, first time ring next time onwards invalid number.
Sent email no response, refund amount 4499/-not a small amount to leave.

Please do respond and provide refund....
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H
Harshgiri2019
from Chennai, Tamil Nadu
May 20, 2019
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damaged electronic item delivered

Address: Noida, Vadodara, Gujarat, 390007
Website: www.moglix.com

Hi moglix team,

I've ordered urja lite 60w 300mm sweep reversible mode exhaust fan, ul12fa with order # 2571626. Today afternoon i've received the reversible fan in damaged condition please exchange the same.

Please provide proper service. This is ridiculous, i'm ordering first time from moglix and this kind of response i'm getting from reputed company.

Regards,
Harsh goswami
[protected]...
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R
rnurichan
from Tanuku, Andhra Pradesh
May 9, 2019
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seems moglix is frauding

Customer care number shows that moglix is fraud. If we call after long wait. One # will lift and will talk nonsense. I was about to purchase a chainsaw from moglix as i found chainsaw was cheaper in moglix. Since i was my first purchase from moglix. I thought to confirm the reliability of the website. So i called their customer care. Through call i realized that they are cheat. Later i have ordered from amazon....
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H
Helal Uddin B.Sc.
from Mumbai, Maharashtra
May 4, 2019
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sameer water pump 1hp I-flow

Address: East Kanishail, near Rmtakur Mondir, Mosjid goly, Helal Sir Home, Karimganj, Assam, 788710

I had purchased a i-flow 1hp water pump of sameer company on 4th may 2019 from moglix.com. I found the product is defective and no name of the company is printed on the warranty card. One screw is not fitted and the product value sticker is not heights on the product
Now i want to replace the product.
My mobile no. [protected] and whatsapp no. [protected]...
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M
meenal arora
from Rohtak, Haryana
Apr 30, 2019
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product are defective and old

I had purchased a Manual hand fruit juicer with waste collector recently, when I received it the product is defective I want to return it, these product are old. their customer care refuse to back the product.these product are useless for me because these are too old.My money are waste when i buy these product.
Dont purchase the product of mogilix....
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A
ajmpaulm
from Nadapuram, Kerala
Apr 2, 2019
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damaged product delivered

Address: Kozhikode, Kerala, 673603

I have purchased a jindal 1 hp oil filled borewell submersible pump with control panel costing rs.4200 ad the product i received is totally damaged, old with complete dust and not working also. I contacted their customer service number and no one picked up the phone. I'm attaching the photos of product herewith. Please do the needful. Order id: 2518259. Also i could not find service center of the manufacturer anywhere....
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N
naveenvidh
Feb 4, 2019
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I have purchased for 3 quantity but I have received 2

Website: www.moglix.com

I have purchased 3 led bulbs in this site i have received only two. I have not opened the parcel for 5 days i have opened it yesterday i have seen only 2 in the package. Yesterday itself i have shared this information with moglix using whatsup app group no respond. Today i have called to them, they cooly says the request can't be taken since you have 48 hours to raise the complaint. They even explaining only about the policies only. They...
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C
Crystal Kind
from Indore, Madhya Pradesh
Jan 8, 2019
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faulty product received

I ordered an vox 1800 watt induction cooktop from moglix on 19/12/18 at time of purchase its delivery date was 26/12/18 but it delivers on 04/01/2018 after th product arrived i unboxed the package the product was i get was novella 2000 watt at first i think it was vox induction cooktop but when i tested product it was faulty it was started irregular and soon my one area of house electricity short circuited, after that i again started the...
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jiths123
from Ankola, Karnataka
Dec 9, 2018
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non refund of returned product 2384419

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.moglix.com

I had purchased one luminous inverter trolley in november and paid the same while delivery. The item was damaged on arrival so i requested for refund. The item was reverse pickedup and delivered also back to them. The same was acknowledged by moglix. I gave them the details of bank account for refund and after 10 days they said it is bounced due to incorrect information. Now i again sent another bank account details, till now the amount has...
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A
ashiz90
from Sangli, Maharashtra
Dec 3, 2018
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payment deducted from my account but moglix showing payment failed

Address: Kolhapur, Maharashtra, 416001
Website: www.moglix.com

I purchased a fair deluxe 360 degree easy magic floor cleaning mop, on moglix for rs 550. I paid using google pay. Payment is deducted from my bank account. However moglix is showing payment failed against my order.
There is no option for raising complaint on website. I have attached screenshots of payment confirmation on google pay and the order status on moglix....
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Anant_ranjan
from Suriapet, Telangana
Nov 1, 2018
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submersible pump order paid but not received

I have ordered kirloskar submersible pump 1.5 hp on on 24/10/2018 on moglix by paying ₹10890 online.It was showing delivery date on 01/11/2018.But it was showing any tracking detail till date .Now its status is showing product returned.
It has not given any info on call or mail.There is no update regarding my payment if it has returned.Also there are no option to contact them..i am not getting response from whatsapp number mentioned...
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Lokesh Bais
from Gurgaon, Haryana
Oct 22, 2018
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d-shackles kepro make

Address: Betul, Madhya Pradesh, 460001

We have ordered
Kepro 4.75 ton d-shackle screw pin, kdssp005 - 02 nos
Kepro 6.5 ton d-shackle screw pin, kdssp006 - 02 nos
Kepro 9.5 ton d-shackle screw pin, kdssp010 - 02 nos

From moglix.com vide order no 2363976

But we received 04 out of 06 d-shackles in rusted conditions. These type of cheating are very shameful for online marketing and such sites should be banned from doing online marketings....
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V
[email protected]
from Delhi, Delhi
Oct 22, 2018
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different model received & both keyboard not working

Address: Ghaziabad, Uttar Pradesh, 201003

This is to inform you that, i have order the technotech 301a usb mini keyboard from your online website on 8-oct-2018 and this product received by 15-oct-2018 after that i have check this product was different model received and both keyboard are not working.

I have raise the compliant of my product but till now no action taken from moglix support team.

Regard
Vipin sharma...
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