[Resolved] Moglix — non refund of returned product 2384419 | |||||
I had purchased one luminous inverter trolley in november and paid the same while delivery. The item was damaged on arrival so i requested for refund. The item was reverse pickedup and delivered also back to them. The same was acknowledged by moglix. I gave them the details of bank account for refund and after 10 days they said it is bounced due to incorrect information. Now i again sent another bank account details, till now the amount has not yet come. Several emails are sent by me. I called the customer service centre several times which says they the refund is in process. I have not been given the reference number for refund. Kindly resolve the issue as its more than 50 days of purchase. Was this information helpful? | |||||
Jan 11, 2019 Complaint marked as Resolved Moglix customer support has been notified about the posted complaint. Verified Support Dec 10, 2018 Moglix Customer Care's response Hi Sir. As per our previous conversation, we had already informed you that refund got bounced due to the incorrect bank details provided from your end. As you have provided us with the new account details, we have initiated the refund once again. We will share the UTR number over your registered email id within 24 hours.
| |||||
5 Comments | |||||
Comments
I did not get spray machine pipe how can I use without pipe they are not receiving my call
Reply
I have still not received your UTR number or refund till date. Kindly inform the future cause of action.
I received a damaged kettle with broken handle and it's not working even. It doesn't have even have a working charging pins.. There is no complaint section on the website as well.. In case of exchanging or returning there should be an option in the website.. I just received my order..
Respected sir i want to my order because of manifactured on date of 2015
Also 4 notworking remaining bulbs very low lighting
Also 4 notworking remaining bulbs very low lighting
mail@Vasusonapudi. com's reply, Feb 16, 2019
My order no is 2472015
Order date 03feb2019
Deliveried on 13feb2019
Order date 03feb2019
Deliveried on 13feb2019
mail@Vasusonapudi. com's reply, Feb 16, 2019
Please cancle the order & return money to my bank account
I had purchased vaccum cleaner, I'd no391915,
Mob. [protected], I want noiseless, do you arrange return of goods from as as possible
Mob. [protected], I want noiseless, do you arrange return of goods from as as possible
49%
Complaints
208
Pending
41
Resolved
91
View all 208 Moglix reviews & complaints
+91 81 3029 8423 [Whatsapp]
+91 95 5598 8544
D-188, Sector-10, Noida, Uttar Pradesh, India - 201301
View all Moglix contact information