[Resolved] Moglix — paid online but product never shipped!

[Resolved] Moglix — paid online but product never shipped!

S Shrinath Gongani from Bengaluru, Karnataka

Hello, I have placed order for 150ah luminous battery on 27th June 2019, till now it's not been shipped! The given time frame for delivery was 10th July but the same never shipped.Now it's been 16days that I have placed this order, so far no update on this! I have paid amount using credit card EMI option and my billing date is very near. I need this product for my office, you are taking ages to ship the order. If you can't fulfill order refund it immediately. Product Order Id : 2609853 Luminous 150Ah ST Red Charge 18000 Tubular Battery Qty:1 I have also messaged you on your Facebook messenger but I didn't get any response so am posting it here. I hope to hear from you very soon in this regard. +1 photos Was this information helpful? No (0) Yes (0)
Jul 17, 2019 Complaint marked as Resolved Order cancelled and refund initiated.. Moglix customer support has been notified about the posted complaint. Verified Support Jul 15, 2019 Moglix Customer Care's response We regret the inconvenience caused to you. We tried calling you on your registered number however we didn't got any response from your end. We request you to please share the suitable time to contact you. Jul 15, 2019 Updated by Shrinath Gongani You can contact me on [protected] or shoot me a mail at [protected]@songsonline.in You can update me on this (https://www.consumercomplaints.in) platform as well. Your customer care keep saying that product will be shipped within 24-48 hours since from 8th July but nothing happened yet. Also gave a gati tracking id which is invalid and I've also confirmed from gati. They have told me that[protected] tracking id doesn't exists and asked me to contact you I hope to hear from you soon in this regard.
3 Comments	Share
Submit Close

Related Moglix reviews

View all 208 Moglix Reviews

Comments

Bibishan

from Pune, Maharashtra

Autogold Right Hand Tail Light Assembly For Mahindra Scorpio, AG395 materials packing is open this time found Glass is breaked materials is damaged. So this materail Return due materials seedamaged photos attached & refund money.

Krishna Pashte

from Delhi, Delhi

Part messing

Krishna Pashte's reply, Oct 1, 2019

print spry mashin part message

Mehul Shah 2

from Delhi, Delhi

We have registered supplier with moglix. It has claimed to be made payment in 15 days. however even after 70 days not getting payment...their customer care never come on call...whatsapp number also doesn't help...RM also giving deadline but not firm respond.

pls be safe in dealing with Moglix