Hi,
I bought 1 Cadbury silk bubbly (Rs. 80) today morning in one of the supermarkets in electronic city, bangalore.
To my surprise, when my kid opened the chocolate with excitement, only half of the chocolate was available. Image attached.
Not happy with the way it was. Unexpected by such large chocolate brand. Is this rge way forward for the brand, if do please let me know, so that we may refine buying this brand.
Looking forward to your reply ASAP.
Batch - I20113B2
Pkd[protected]
Mar 26, 2022
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2022
Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)