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Mondelez India Foods / Cadbury India
Mondelez India Foods Pvt. Ltd.
Customer satisfaction rating: 53%
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999
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Mondelez India Foods / Cadbury India Customer Care

Mondelez India Foods Pvt. Ltd.

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Address
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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Additional info
Customer satisfaction rating
53%
Complaints
999
Pending
48
Resolved
480
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Mondelez India Foods / Cadbury India related photos (1045)

Mondelez India Foods / Cadbury India Complaints & Reviews

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Mondelez India Foods / Cadbury India — white paper inside the pack was covered with oil

 Neema Salkar on Jun 10, 2019
I bought one cadbery dairy milk silk (Oreo)
on June 09, 2019 and when opened I noticed that white paper present inside...
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Mondelez India Foods / Cadbury India — unhealthy cadbury dairy milk with funny particles and funny taste

 Bathlaneha on Jun 4, 2019
I had opened a dairy milk today to eat, had half of it to realise there were some weird particles or worms or stuff inside...
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Mondelez India Foods / Cadbury India — oil inside pack of chocolate with a foul smell

 Indra00000 on Jun 1, 2019
I am complaining about a cadbury 5 star. I have opened the chocolate and oil is coming out of it. This is an error in chemicals...
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Mondelez India Foods / Cadbury India — provided fridge not working

 Sandip Rindhe on Jun 1, 2019
I have provided a fridge from cadbury india at sudarshan medical and general stores, priya colony, mumbai highway road, padegaon,...
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Mondelez India Foods / Cadbury India — requested for a cadbury dispenser before six months, yet not received

 mamtanikhar on May 31, 2019
Hi, we have a shop (Dev stationery and general store), we requested a small size dispenser (Cooler) for our store, but no...
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Mondelez India Foods / Cadbury India — the complaint about the defective fridge

 saksham mehandiratta on May 15, 2019
Hii i m a retailer name ; parveen kumar, business:name (Mona general store, kaithal road karnal -132001) i have to complaint...
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Mondelez India Foods / Cadbury India — cadbury dairy milk silk is not good

 Sweetysahni on May 18, 2019
Sir,
I had got a gift and the silk worth rs 70 is expired since 2 years it also had an oily thing . Sir, I went to...
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Mondelez India Foods / Cadbury India — complain about not pick up expiry goods

 SAINATH MEDICAL STORE Bopal on May 9, 2019
Greetings, i am running a pharmacy named 'sainath medical store' located at gf 7 kabir enclave opp homeopathic college bopal...
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Mondelez India Foods / Cadbury India — dealer misbehave and cheating

 shivangsre on May 3, 2019
Hi team,
I buyed the lots of chocolates by dealer since 1 year. And dealer always cut the bill on the name of another...
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 Arnav2710 on Apr 30, 2019
Recently I bought Dairy milk. when the outer covering of the packet was opened. I found that it was spoiled and was giving a really bad taste. when I went to the seller they told me they cannot do anything and I had to contact the manufacturer for it. I tried to call the customer service but the number given[protected] was invalid. The date of manufacturing was 2/19.

Complaint Status


[Apr 30, 2019] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Hi Arnav, thank you for writing to us. Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards. We apologize for the inconvenience this may have caused you. Please write to us at [protected]@mdlzindia.com providing us with your complete contact details and the name & address of the retail outlet from where this was purchased. Assuring you of our best services.
Some white bubbles like an egg. 20 rupees dairy milk

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    Mondelez India Foods / Cadbury India — cadbury retail fridge

     Uni Bakers&Confectioners on Apr 29, 2019
    Good morning, we are one of your major retail sellers from okhla - 110025, new delhi and we approximately sell cadbury chocolates...
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    Mondelez India Foods / Cadbury India — having an issue in visi cooler and it's not working properly from february onwards.

     Mohd Tofique on Apr 23, 2019
    Since last 2 months, the visicooler has suffered a lot. Man has complained about this many times, but no solution has been...
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    Mondelez India Foods / Cadbury India — cadbury eggs

     Nicola Josephs on Apr 20, 2019
    Very disappointed to open up our cadbury eggs and to have them looking like this. Our kids were very upset. I have been a...
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     Angel anshika agarwal on Apr 18, 2019
    This is to inform you i m retailer of grocery where i m selling your cadbury product.. In winter i sold the product without freeze but in summer i was provided the freeze that too old one.. as usual machinery fails.. i complaint for it .. bt customer care says i cant do anything.. you kindly contact to ur sales person.. n retailer.. i m shocked to such a reply .. lyk The brand Cadbury giving such reply.. the whole cadbury product worth Rs 14000 thousand dumped lyk dat since 15 days.. my shop is at prime place ..n i feel embarassed n ashamed dat i have chocolate n cant sale and say customer No..Its my humble request i[censored] cant arrange facility to sell ur product kindly dnt urge for customer.. we are your first customer .. i[censored] cant satisfy us how can you urge for us for sale.. thanking you

    Complaint Status


    [Apr 19, 2019] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Dear Anshika, thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd).

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      Mondelez India Foods / Cadbury India — cadbury fuse- flies in the chocolate

       KapoorTiksha on Apr 16, 2019
      I purchased a Cadbury fuse from a shop in Patel Nagar, New Delhi. Three flies were found in the chocolate. This was not expected...
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      Mondelez India Foods / Cadbury India — cadburys dairy milk silk roasted almonds

       Ganeshshanbhag.comp on Apr 6, 2019
      This is to bring to your notice a very serious issue. I had bought the cadburys dairy milk silk roasted almonds pack of 55g...
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       Abantika Sasmal on Apr 1, 2019
      It is disheartening to say that a recently bought Cadbury dairymilk Rs 40 pack contained an insect in it. The pack was dated as manufactured at 7/18. The product was bought on 30.3.2019 from a restaurant at Kolaghat, NH 41, West Bengal.

      I found that after already having a part of it.

      It is really disheartening as it wasn't expected from Cadbury.


      Complaint Status


      [Apr 02, 2019] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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        Mondelez India Foods / Cadbury India — not happy with product

         Adulttobe on Mar 23, 2019
        I got celebration of 150 rs from local store in kolhapur district. Its not as regular. It seems like it has damaged or expired!...
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         Indira Chhajed on Mar 21, 2019
        I purchased celebration pack containing cadbury 5 star 3D, cadbury dairy milk, cadbury dairy milk fruit and nut, cadbury dairy milk roast almondand cadbury dairy milk crackle and found a whitish layer on all of the chocolates except 5star 3D along with a very bad taste . It was manufactured on 09/18 . I have all of them saved for the proof . I want it's refund and want company to maintain it's quality.
        It is mfg by mondelez India foods Pvt Ltd, unit no. 2001.


        cadbury celebration s premium selection
        cadbury celebration s premium selection
        cadbury celebration s premium selection
        cadbury celebration s premium selection

        Complaint Status


        [Mar 22, 2019] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
        Hi,

        Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

        Thank you,
        Consumer Service Cell,
        Mondelez India Foods Private Limited
        (formerly Cadbury India Ltd)

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           MansiMaj on Mar 21, 2019
          Date of incident - 20/03/2019

          I purchased dairy milk silk oreo from a store in sion on 20th march 2019. After eating 1/4th of the chocolate i found a tiny piece of stone from the chocolate. I almost ate it and when i couldn't chew it i realized that it's a stone and not oreo. I would like to know if your company is complying with the fssi standards and also would like to see your certificate. I'm placing a complaint with the fssi in the meantime. It's not a small thing to have found a stone in a chocolate that too in something with a brand name of cadbury. I've pictures of the same and so does the store owner. Please get back to me.

          Complaint Status


          [Mar 21, 2019] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

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