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Mondelez India Foods / Cadbury India Complaints & Reviews

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Updated: Oct 2, 2025
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Mondelez India Foods / Cadbury India reviews & complaints page 13

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S
Swati Rana 23
from Delhi, Delhi
May 7, 2022
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I bought Cadbury dairy milk family pack and when I opened half of the chocolate get spoiled . It packed on feb 2022 and it will expire on 2023. I am very disappointed . Waste of money. You just play with the health of people. Resolve this problem as soon as possible and compensate me
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    R
    Rahul@kulkarni
    May 7, 2022
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    Today (07/05/22) in the afternoon around 12pm i purchased Cadbury dairy milk silk hazelnut chocolate of cost 80 rupees from nearby supar market shop and when I came home i opened the packet and it was broken in 2 pieces and in the middle of that spider like webs was observed. I have photos for evidence and Bill of purchase too.
    I demand compensation from company.
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      Ejaz Asgher
      May 6, 2022
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      Address: Rdno 12/2b hno 19 house name aashiyana zahoor Bagan mango jamshedpur, Landmark fatimi masjid

      Sir/madam
      I have bought Cadbury temptation almond treat today when I have opened the packet it is found that the chocolate is half eaten or you can say it is half it's size. I am very fond of Cadbury since my childhood but never I have found such product which is half eaten. Kindly look into this matter as I have always loved your product and thought to convey you this message.
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        G
        giravi
        from delhi, Delhi
        May 6, 2022
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        I had purchased from the offline market on 20.04.2022 Cadbury Bournvita Chocolate Health Drink box of 1kg.

        When it was opened for use, we were shocked and surprised to find white insects inside the BournVita Box. The said fact is visible from the photographs taken by us. This instance is encouraging the loss of my belief in Cadbury Company.

        My complaint needs urgent enquiry and action.
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          S
          Sanjay Kirana
          from Muzaffarpur, Bihar
          May 5, 2022
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          Address: Ward no 4 Brahmapura nunfar jagran chowk

          I am Sanjay Mahto
          My Shop name Sanjay Kirana and General store
          Mobile no [protected]

          Sir your company team is very bad talking
          Not satisfied any problem
          My problem is 7 thousands rupee dairy milk product is destroy reason
          I have not freezer
          Your company is allowed freezer but not give freezer
          Your slaes officer name is Sarfraz and mobile no +[protected]
          Not good talking
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            U
            Usman Sjeikh
            Apr 27, 2022
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            Dear Cadbury Team,
            I am totally unsatisfied with your Cadbury Fuse pack of Rs.120, its a total scam for customers as it gives only 7 pieces of small 15 gram chocolate for Rs 120, this is totally a loot.

            Whereas other Rs. 35 individual chocolate offers 48 gram which is three times of one given in this pack.So it i buy 3 pieces of Rs.35 fuse it gives extensively more then thats given in this pack which will be 3x48= 144 grams in just Rs.105 which be much much more than that"s given in this packet.

            So, I request You for refund in this pack as soon as possible it will be very helpful for me as i have been scammed. I have not opened this pack also but shop won"t let me return.
            +2 photos
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              D
              Dwitheeya Jb
              Apr 27, 2022
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              Diary milk chocolate of Rs/- 10, packed on march 2022 contains white bubble like substances and fungal growth. Its says it will expire on 2023. But we are very disappointed to have this product.
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                E
                eshalee23
                from Hyderabad, Andhra Pradesh
                Apr 24, 2022
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                Address: Hyderabad
                Website: Cadbury

                I bought a fruit and nut cadbury silk there is a tile piece or something of that kind in my silk. The moment i took my first bite i thought it was a nut and man was i surprised to find this big a stone.
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                  S
                  Sara Gawandi
                  Apr 22, 2022
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                  Address: Boisar

                  Myself Mrs. Sara salim gawandi from India.
                  One person sent me one image stating that Beef is present in cadbury.

                  Please confirm that u dont put beef in cadbury...
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                    T
                    The Khan Boy
                    Apr 18, 2022
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                    Address: Tenkaraipur murshidabad

                    I can't get cadbury right here and there are a lot of problems to freeze the ones I get. You fix the market and arrange for freeze.
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                      Pintu Gupta29
                      Apr 16, 2022
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                      I am Pintu Gupta, a shop owner from konnagar hooghly .I take Cadbury Items from the salesman of cadubary Mr. Surojit Das(known as Dip) o[censored]ttarpara Hooghly. I have been asking the salesman to provide me the Free Cadbury Fridge so that i can keep more items of cadbury but instead of providing me the Free Fridge, he is continuosly making execuses for not providing me with the fridge and indirectly conveying me to buy the same free fridge at the cost of ₹18, 000. This type o[censored]nprofessional behaviour is bad for any business. Please look after this matter and resolve this issue.
                      +1 photos
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      May 10, 2022
                      Updated by Pintu Gupta29
                      My complaint is not yet resolved . I didnot recieve any call from consumer form .I would like to request to look after my complaint kindly
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                        S
                        Shakir Malik
                        Apr 13, 2022
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                        Hii,
                        My name is jumaid farooq malik owner of jumaid prov store situated at Iqbal colony Sonwar Srinagar Jammu and Kashmir and my distributor name is Iqra distributor,
                        I have been selling Cadbury products since 20years and I have never had any issues,
                        Since last 3 months the salesperson of distributor is not taking orders and on reaching to distributor there is no response from his side, the sales person don’t have any ethics to talk and had told he won’t be coming from this side, you do what ever you want to do he doesn’t care,
                        My concern is if that salesperson/ distributor is not ready to come to my shop the I have no choice other then selling only nestle products
                        I hope for your immediate intervention
                        Thankyou
                        [protected]
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                          Barkat Stores
                          from Srinagar, Uttarakhand
                          Apr 9, 2022
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                          Address: Main Road Nowshera Srinagar Kashmir

                          Dear Sir/Mam, Am Barkat Stores Prop Zahoor Ahmad from Srinagar, Jammu and Kashmir. Am an retailer for Cadbury's... Having an issue in visi cooler and it's not working properly from March onwards last year. lots of customer enquiry Cadbury chocolates, due this problem i am unable to buy huge quantity of chocolate for sales. Complaint to distributer PMM marketing salesman and office for past one year. No proper response from them. Kindly change the visi cooler and provide me the big one so that maximum quality of chocolates will be put into it for display sale. Probably Model DC 145, floor standing or take necessary steps for it...
                          Barkat Stores Prop Zahoor Ahmad
                          Main Road Nowshera Srinagar Kashmir
                          Jammu and Kashmir, India
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                            Parul A
                            from Chennai, Tamil Nadu
                            Mar 28, 2022
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                            This is the second time I am facing issues with Cadbury products. I had ordered 2 dairy milk crackle from one of the stores and like any other customer I checked for the manufacturing dates which were upto mark stated "January 2022". I quickly opened the package to consume it but what I saw cannot even be expressed in words. The chocolate has white spots on it and it was something you definitely cannot consume knowingly.

                            Cadbury sells consumable products and you guys need to be extra cautious with your products. I need a solution for this because if at all I had eating this I dont know what would have happened to my health.
                            +1 photos
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 29, 2022
                            Mondelez India Foods / Cadbury India Customer Care's response
                            Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
                            Mar 29, 2022
                            Updated by Parul A
                            I cannot see the email id. Could you please send it again.
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                              M
                              Mourougadas Durairaj
                              Mar 27, 2022
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                              Address: 17, Lawspet Main Road, Pethuchettipet, Lawspet

                              We would like to introduce ourselves as Navarathna Sweets and Bakery Lawspet Region, Pondicherry. Our Distributor currently is S. VIJAY AGENCIES. We would like to inform that we r not getting the cadbury Produts properly from November 2021. We will sell 30K to 40K monthly. But recently we getting stock for 20K only monthy. Moreover we getting the unnecessary otems which we have already. Please kindly resolve the problem as soon as possible. Thank You
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                A
                                Abhijit De1956
                                from Kolkata, West Bengal
                                Mar 25, 2022
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                                Address: 20/2 Upendranath Mitra Lane,, Salkia, Howrah

                                We from KRRISH WORLD, Salkia Howrah, PIN 711106, State West Bengal, India. WE are dealing in confectionery product including Cadbury Chocolate ranges since last 12 years. Most surprisingly no Chiller had been provided. except one, which was returned for fault. Thereafter we had been almost begging for a Chiller to keep it visible for the customer, but we are keeping the product inside a cold drinks fridge and outside view of customers. This is causing for business loss for us as well as yours, We have severally complained to your India Customer care Mondelez, who did not bothered to solve the situations as yet. Neither your sales people or distributors felt necessary to address this burning issue. I have seen your Chiller had been provided to Grocery and Pan Shop who are hardly selling your Chocolates, but being a confectionery outlet we were deprived. Need a quick solution to this pl, My regd no is[protected].
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                  Bachu Dhanush
                                  Mar 24, 2022
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                                  Resolved

                                  Address: Kurnool, Narshimha reddy nagar

                                  We Are One Of The Customer Of Cadbury Retailer .since We have Giving Complaint From Many Month No One Is Responding.We Are Facing Problem Of Fridge Which Had given By Cadbury Company It is Not in Working Condition All The Choclates of Fridge Are Melting. Our Shop Reputation Reputation Was Falling Down. So... Plzz Kindly Change The Fridge.Assuming to Be Quick Solving Of our Prblm Our Shop Name Is Shanthi Bakery, Kurnool, Opposite Of Kurnool Railway Station
                                  Apr 28, 2022
                                  Complaint marked as Resolved 
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 28, 2022
                                  Mondelez India Foods / Cadbury India Customer Care's response
                                  We have noted your comments with concern. To register your complaint, please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                                    Anju Tutlani
                                    Mar 21, 2022
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                                    Address: 46/16 Ashok Nagar New Delhi 110018

                                    I have a store in Ashok Nagar my chocolate Cadbury chocolate fridge is not working I am in trouble because my summers are going on I request you to please repair it as soon as possible my address is
                                    Shri Harikrishna kriyana Store
                                    46 /16 Ashok Nagar New Delhi 110018
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                                      E
                                      Ekajeen
                                      Mar 12, 2022
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                                      Address: https://www.5starnothingcoin.com/mining
                                      Website: www.5starnothingcoin.com/mining

                                      Dear sir,
                                      I exchanged Sweet-Nothing earphones with 5starnothingcoin.I had also submitted my home address on it.but i have not received the order number. I received only thank-you massage. I registered with [[protected]. I try connect with 5starnothingcoin but I am tired. please help me.help me get earphone.
                                      order date 12 feb 2022
                                      +1 photos
                                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                      Mar 12, 2022
                                      Updated by Ekajeen
                                      my register email id is [protected]@gmail.com
                                      Mar 23, 2022
                                      Updated by Ekajeen
                                      problem not solved till now
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                                        S
                                        Sucheta Mhamal
                                        Mar 12, 2022
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                                        Hi, I had purchased Cadbury bourville fruit and nut 80g, but when I opened the box and pull out the sealed plastic wrapped choclate bar it was half the size.
                                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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