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Mondelez India Foods / Cadbury India Complaints & Reviews

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2.8
Updated: Oct 2, 2025
Complaints 1687
Resolved
851
Unresolved
836
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Mondelez India Foods / Cadbury India reviews & complaints page 17

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I
i_am_santhosh
Jan 19, 2022
Resolved
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I got a swiggy voucher code in exchange of nothing coin from cadbury 5star nothing coin campaign, but they didnt send me voucher pin.without voucher pin i cant use it on swiggy.I tried to contact them on phone and email but got no response.so i want to request them through this platform to give me voucher pin so that i can use it.
Feb 25, 2022
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2022
Mondelez India Foods / Cadbury India Customer Care's response Hi, Thank you for writing to us. To enable us to investigate please write to us at [protected]@mdlzindia.com and share your contact no. and email id used for participating in the contest.
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    M
    Madan Lala
    Jan 19, 2022
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    You have been given a voucher code but no voucher pin has been given.
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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    Hi, Thank you for writing to us. To enable us to investigate please write to us at [protected]@mdlzindia.com and share your contact no. and email id used for participating in the contest.
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      D
      deepaka04
      from New Delhi, Delhi
      Jan 18, 2022
      Resolved
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      I got swiggy voucher 50rs in exchange of 150 nothing coins from cadbury 5 star campaign but they don't send me voucher pin. without voucher pin i cannot use it on swiggy i tried to contact them on email or phone but got no response. so want to request them through this platform to give me voucher pin so that i can use it
      Feb 27, 2022
      Complaint marked as Resolved 
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Jan 24, 2022
      Updated by deepaka04       please provide pin

      Verified Support
      Jan 24, 2022
      Mondelez India Foods / Cadbury India Customer Care's response       Hi, Thank you for writing to us. To enable us to investigate please write to us at [protected]@mdlzindia.com and share your contact no. and email id used for participating in the contest.
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        E
        Ekajeen
        Jan 18, 2022
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        Address: ward no.8, Mahaveer nagar kapren

        Dear sir,
        I exchanged Sweet-Nothing earphones with 5starnothingcoin.I had also submitted my home address on it.but i have not received the order number. I received only thank-you massage. I registered with [protected]. I try connect with 5starnothingcoin but I am tired. please help me.help me get earphone.
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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        Hi, Thank you for writing to us. To enable us to investigate please write to us at [protected]@mdlzindia.com and share your contact no. and email id used for participating in the contest.
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        Ekajeen's [Complaint's author] reply, Jan 27, 2022
        my email id is [email protected] ragister mobile number is 8949740054 on 5starnoting coin
        I order again 12 feb 2022 but order not received product itam earphone plz solve it.

        Product order not received form 5starnothingcoin - Comment #3966408 - Image #0
        Reply
        Ekajeen's [Complaint's author] reply, Mar 2, 2022
        I order from 5 starming mining . my contact number is 8949740954 and E-mail is [email protected]
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          H
          Harsh Mohammad
          Jan 18, 2022
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          I got a swiggy voucher of 50 Rs in exchange of 150 nothing coin from cadbury 5 star in their do nothing campaign but they did not sent the voucher pin without which I cannot use this voucher on swiggy. I tried to contact them on phone and email but I got no response through them. So I want to request them from this platform to please provide me the voucher pin, so that I can use it on swiggy.
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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            K
            Kartikey 2008
            Jan 18, 2022
            Resolved
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            Resolved

            I got swiggy voucher in exchange of nothing coin from cadbury 5 star nothing coin campaign but they don't send me voucher pin. Without voucher pin I can't use it on swiggy. I tried to contact them on Phone and email but I got no response. So I want to request them through this platform to give me voucher pin so that I can use that swiggy voucher.
            +1 photos
            Jan 22, 2022
            Complaint marked as Resolved 
            I have received pin in mail through 5 star
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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              S
              Saptak das@11
              from Delhi, Delhi
              Jan 18, 2022
              Resolved
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              Resolved

              I got a swiggy voucher in exchange of nothing coins from Cadbury 5 star nothing coins campaign but they don't send me the voucher pin . Without voucher pin I can't use it on swiggy.I tired to contact them in phone and email but got no response.So want to request them through this platform to give me voucher pin so that I can use this
              Feb 25, 2022
              Complaint marked as Resolved 
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
              Verified Support
              Jan 24, 2022
              Mondelez India Foods / Cadbury India Customer Care's response               Hi, we have noted your comment with concern. To enable us to investigate please let us know your contact no. and email id used for participating in the contest.
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                T
                Trusted Tutorials
                Jan 18, 2022
                Resolved
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                Resolved

                I got a swiggy voucher in exchange of nothing COIN from cadbury 5 star nothing COIN campaign but they don't send me voucher pin. Without voucher pin I can't use it on swiggy. I tried to contact them on phone and email but got no response. So want to request them through this platform to give me voucher pin so that I can use it.
                Jan 22, 2022
                Complaint marked as Resolved 
                Company send me pin
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                  A
                  Ansh Panjwani
                  Jan 18, 2022
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                  Address: unit no.2001,20th floor,one international center ,parel,mumbai-400013,india

                  I redeemed the swiggy money coupon which requires a coupon and a 6 digit code which was not provided hence making the coupon useless.
                  i have provided a screen shot of the email sent by the team in which only the coupon code is given without the passcode.i hope this will be resloved at the earliest .
                  -Ansh Panjwani
                  contact [protected]@gmail.com
                  18/01/2022
                  +1 photos
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                  Jan 18, 2022
                  Updated by Ansh Panjwani                   The helpline number also is useless no response yet.
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                    A
                    azim555
                    from THIRUVANANTHAPURAM, Kerala
                    Jan 17, 2022
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                    Im a college student with moderately hectic weeks and stressful days, I'm also tracking my calories therefore i minimize my cheat meals to one bourvita biscuit or an oreo a week. this week i bought a bournvita biscuit and was disappointed to see it damp and not at all crunchy which i bought from a local store. Anyway i didn't mind it even though i was frustrated by the quality but later on i discovered webs and spores on top of the layers. i was disgusted by this and felt like throwing up. i was eating rotten old damp biscuits with fungus and god knows what else. the packet was well within the date of expiry which it stated best before 8 months. Such negligence can cause serious health issue and risk to a persons life. did not expect such unprofessionalism from Cadbury's part.
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                      T
                      Themeetsharma
                      from Jodhpur, Rajasthan
                      Jan 12, 2022
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                      Today I bought a cadbury fuse chocolate from a random shop near by home I take that chocolate to my home and give to 2 of my family members to ate it after a silce of chocolate they saw insects inside it . It was the worst experience of seeing this type of awkward thing inside the packing of the chocolate . I request the company to solve this problem as earlier as possible because it can harm to so many peoples who bought it from that shop. If by sudden someone bought that chocolate from that shop for their childern nd they gave them to eat then it can cause a serious health infection to that baby boy/girl . Then the company would have to pay the componseaation of the treatment if caused to someone.
                      Regards :-
                      Khushmeet Sharma
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      View replies
                      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                        M
                        Mehak17
                        from Delhi, Delhi
                        Jan 10, 2022
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                        I have 2 chocolates of dairy milk silk and the manufacturing date on both of then is 01/06/21 but both of them doesn't taste good. It seems to be expired before the expiry date. I want the refund or exchange for the same.
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                        View replies
                        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                          U
                          update with faizan
                          Jan 9, 2022
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                          Address: 196 kheldar patigali Fatehpur

                          We r from kaka provision store. Some days back a refrigerator installed for chocolate in my shop by the distributor of mondelez India foods pvt Ltd.
                          The refrigerator is not working properly and it has some damages if possible pls resolve the problem..
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                          View replies
                          We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                            R
                            Raj Alokh
                            Jan 9, 2022
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                            Resolved

                            I am from hyderabad I am a retailer my shop located in banjarahills road no.5 your sales persons comes to my beside shop never visits to my shop since 3years my ph.no [protected]
                            Feb 11, 2022
                            Complaint marked as Resolved 
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 10, 2022
                            Mondelez India Foods / Cadbury India Customer Care's response                             We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                              S
                              Sandeep sawlani
                              Jan 9, 2022
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                              Address: Rapti nagar phase -1 , gorakhpur , uttar pradesh

                              Complaint for dayanand rana he is not providing a company scheme to us
                              I m completed the scheme 120% per month
                              +2 photos
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 10, 2022
                              Mondelez India Foods / Cadbury India Customer Care's response                               We have noted your comment with concern. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
                              Jan 16, 2022
                              Updated by Sandeep sawlani                               Can I know ur complain mail id or complain number
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                                S
                                Sourav Reddy
                                Jan 5, 2022
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                                Address: Aurangabad maharashtra

                                I'm from Aurangabad maharashtra
                                just took from shop in Aurangabad maharashtra and got inside this things
                                and its not expired
                                I'm sending you all pics and video
                                i want to change this else i will complain about this to food inspection people
                                and even i will uplod all pics and video to social media
                                please solve this issue asap
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                  R
                                  Rutu Shewale
                                  Jan 3, 2022
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                                  When I opened a medium size dairy milk, I found that the chocolate is rotten with its colour changed to light brown. 30% of the chocolate is converted into chocolate powder. There is such fungus like structure all over its surface. I am not sure what is the reason for this but I would definitely not consider it as healthy to eat. I need an answer about their quality check and the reason behind this.
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  View replies
                                  Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                    I
                                    Ishita Beotra
                                    Jan 2, 2022
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                                    Address: Jabalpur

                                    I have Cadbury fruit n nut chocolate and it’s almost white in colour and taste is also pathetic
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                    View replies
                                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                      R
                                      Ravi1426
                                      Jan 1, 2022
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                                      Dear Sir/Madam,

                                      We are running a medical shop in Vijayawada.
                                      We recently came to know that we are eligible for a free Cadbury Fridge in the year 2017.
                                      But still we didn't receive the fridge.
                                      The concerned distributer not responding correctly.
                                      Kindly check and do the needful.

                                      Our shop address:

                                      KV Reddy medical and fancy stores.
                                      9-42-47
                                      Ravi chettu centre K T Road.
                                      Vijayawada
                                      520001

                                      mob: [protected]
                                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                      View replies
                                      We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
                                      Reply
                                      Ravi1426's [Complaint's author] reply, Feb 8, 2022
                                      Dear Team,
                                      Still issue not resolved.
                                      The concerned hanumath Reddy not responding to our calls.
                                      Kindly look into this and resolve.
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                                        V
                                        Vinita98
                                        from Jaipur, Rajasthan
                                        Jan 1, 2022
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                                        I bought a bornwill from near by shop ...n when i ate that it didn't taste as usual and when i went back to the shopkeeper he said it was nt his fault because packt have different expiry taste
                                        And it has mrp of 90
                                        But from last year i always paid rupees 100 for the chocolate i know the rate because this is my favourite chocolate
                                        90 was when it comes in plastic pcking nt in paper box
                                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                        View replies
                                        We thank you for contacting us. To enable us to understand your concern please write to us at [protected]@mdlzindia.com providing us with your complete contact details (full name, address and telephone number), product details (batch code and pkd) and purchase details (name and address of the shop from where you have purchased this. Look forward to hearing from you.
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