Mondelez India Foods / Cadbury India Complaints & Reviews

The dispenser fridge stopped working 4 months ago. We contacted our Cadbury distributor "Harsh Marketing, Napier Town, Jabalpur, M.P." but he is not doing anything to get the it replaced or repaired. Please help us solve this issue....

We have brought Cadbury dairy milk chocalate pack from D Mart Sayajiganj Vadodara. The manufacturing date 10/2020, . however, after opening of packet, each chocalate quality is not at par. We have used only one chocalate, . however, due to quality issue as we are using these chocalate on regular basis the same had been put in dustbin. We have destroyed 3 chocalate and remaining 15 chocolate are with us. Due to poor quality, you are requested...

I would like to bring to your notice that the Cadbury dairy milk chocolate with the manufactured date 21/10/2020 and the barcode number K01021 A1 looks like chocolate which usually it doesn’t . I have bought a Cadbury dairy milk silk chocolate from shop on 29/12/2020 after tearing the packet I found pesticides in my chocolate.

Kindly look into this matter...

I bought 10 pieces five star chocolate dated : 20 December 2020 and 6 pieces are completely spoiled out of ten.
this incidence happened at location Narkatiaganj Bihar- pin code 845455
The condition of five star chocolate deteriorated and made fungal wherein tiny insects are creeping, 8/20 date mentioned on the rapper of the five star chocolate. I approached to the local shopkeeper and asked for replacement but he completely...

Sir, I would like to bring to your notice that the Cadbury dairy milk chocolates with the manufactured date 07/2020 and the barcode number[protected] looks like chocolate which usually it doesn’t . I have bought 3 chocolates and all of them are looking the same way with some white granule like and spore like structures on the surface of the chocolate whereas cutsection of the chocolate do not have such kind of granules.
The overall...

I bought 2 Dairy milk red velvet Oreo worth Rs.80 each. Found that the chocolate smelled like spoilt milk or something rotten. Taste was also like something spoilt. Total waste of money. Didn't expect this from a reputed company like Cadbury. Felt like they are interested in just making money by using their already gained reputation. Wonder if the product was introduced to market without being checked for quality by not even a single quality...

I recently baught a dairy milk Cadbury flavour: Oreo red velvet. When I first tested it, I found something wrong. Then I closely took the smell of the chocolate, I came to know that the chocolate is rotten. Bad smell is coming out of it and I spat it out immediately. This is disgusting. I sent a mail as well on [protected]@mdlzindia.com but nobody looked into this. I did not expect such a ridiculous behaviour from a reputed company like you....

I bought Cadbury chocolate of rupees 160 from my near by shop on 12 December 2020 for my mom's birthday. But the chocloate was completely rotten and bitter in taste not sweet and from botten it was like melted.
it was not expired but bitter in taste and rubbish and i had to threw that away
It ruin birthday wish...

Respected sir/madam,

I ( T.VIDYASAGAR) purchased 3 dairy milk chocolates in my city. ie. Amadalavalasa ( srikakulam district. Pin -532185, andhrapradesh, india)
But I found that all the 3 chocolates are duplicate products and all are damaged, for this reason I gave the complainant against the product.
I want clear explanation for this issue.

For this I attached the photo of that product.
Please...

Found spider net and spider in my limited edition coffee almond chocolate. Why you careless handled your products. My son age only Three years only . If he will eat this .whoe will pick responsibility of my son health. I hate cadburry chocolate . resolve this problem with in 24 hour ....

We are residing in Mandavelipakkam, Chennai. We bought Dairy Milk on 4.12.2020 at our nearest Nelgiris Store... My daughter opened that pack and eat 2 bars, then she informed us that the chocolate taste is not good. When we check we found that its spoiled but manufacture date is 02/20 best before 12 months. While seeing the bars we were shocked it is look like infected by fungus... its highly disappointed about the product....

I have purchased Cadbury Celebration Rich Dry Fruit Box last week in Agra. Expiry date is February 2021. When i open this box chocolate was very bad in quality..Taste was yuckkk it seems that product is expired.
Cadbury was trustworthy and a big brand but this kind of product is not acceptable.

I never ever had a this kind of bad experience.

Please look into the mattter

My mail Id: [protected]@gmail.combr...

I'm anuj sharma, i found insect's in my dairy milk product which was very disappointing i don't know if we had eaten that bimistaken
We could have die...! I want strict action to he taken...

The price of it is only 10/- but every rupee is valid, so here's my complaint against this chocolate, when I was eating I found a plastic a tiny one, iam older it's ok for me I can handle it, my problem is what if any kids had it, so I just suggesting u all to manufacture it with clean and careful.
Thank u....

I bought a box of bornvita for 110 rs and when I opened the seal, the box was only half filled. I don't understand if the box is not filled properly for its the looting happening.
I think you should stop fooling customers and not providing product according to the money.
This is highly disappointing....

The Cadbury chocolate which I have looks like it is fungal infection/ or some sought decolouring is happening. See that in the photo please. I took a bite and then noticed it. It is grainy as well. I hope I don't fall sick.

Reply the relief that you can afford to give. Please do write me mail regarding the same. I am not be able to check your portal everyday for updates....

My order number is[protected] and it was supposed to deliver by 20th November but it is not shipped yet and customer service representative doesn't have any information regarding shipping....

I am a regular cadbury eating customer and my father is your customer since 40 years.

But this is the first time i am so disappointed with cadbury silk.

I purchased cadbury three days ago and today when i opened the packet it had small holes just like warms in it. Pathetic quality to the prevised.

I am highly disappointed with this. The packet was pacled in 06/20.

Please help...

I purchased a Cadburys Silk Chocolate (Fruit and Nut) worth Rs: 70/- from Jammu City (Sachdeva Store, Upper Gumat, New Kaleeth Nagar, Jammu) on[protected]. As I opened the chocolate I found it with full of fungus.
Kindly look into it and take action against the concerned as people have faith in your Company and this will impair the reputation of your company.
The wrapper had bar code:[protected] with manufacturing date:...

I have requested many times to salesman to tell officer to meet retailer shop but from last two years no visit
Before two weeks of diwali Cadbury company has no stock of 300 rs celebration.
So i asked salesman to call officer but when he called he didn't has time to talk on call.
And when i raised my voice why is that so.
So he stopped visiting my shop for taking orders.

Your truely
Brijwasi...