Mondelez India Foods / Cadbury India Complaints & Reviews

I bought 2 dairy milk Cadbury of rupees 40 . Code K10411 C12 PKD 11/04/21 . I found tiny white coloured granules in it. N the quality was also not good.

I have bought Cadbury celebrations for my daughter's birthday and all the dairy milk has bacterial and fungal colony growth appearance.
Similar appearance was also found in 5star
Packed on 10/2020
Code A01014
CODE D01011

We have baught a Cadbury dairy milk minis chocolate pack and these are full of white dotes. i got defective chocolates in my cadbury pack and found defective product quality.
its scaring me that i have eaten few chocolates.

So, pls take action on this.

Thanks & regards,

Archana

I bought Cadbury dairy milk champion's pack chocolate and as I was about to eat the last piece of it I found an ant stuck to the chocolate. It is highly unacceptable. One could easily eat it without even noticing. This shows the level of hygiene taken care of while making the product. I have the picture of it as proof.

I am from mehnagar Azamgarh I want a Cadbury freezer because I have no Cadbury freezer so this reason l am unable to sell Cadbury freezer

Hi team,
This is anandh mani from Ariyalur district tamilnadu state.today I bought diary milk fruit &nut from one of the retailer shop in My district.when I tasted it looks like expired one and too bad to eat.suddenly I checked expired date it's was manufactured on[protected].however this diary milk still in market for sale. how this suppose to happen. i still don't know how to register regarding this issue.this choclate is good only 12 months from the package. but as of now it way behind the expired. approached the agency with the expired product and the agency not inclined to change or refund for the expired product. I would really appreciate if you could look into this and do the needful. this should not happen anymore..
thanks
regards
anandh
[protected]@yahoo.com

Today on 6th June, 2021, I bought a pack of cadbury dairymilk from near by store [Ambivli/Kalyan].I'm really disappointed by the product that I got. When I opened the packet there was only granules of the product, and its tasted bitter. It was packed on 9/12/20 which is absolutely under the edible as per standards and by the company guidelines[best before 12 months from packaging. Then why did I got such poor quality of product. this is not expected from a brand like you. Please have a look into this matter. I've attached some pictures for your reference.
THANKYOU.

I had recently bought a Cadbury lolly. But I was very disappointed at the unsustainable and excessive plastic packaging it had. For a 5 rupee chocolate it had the same outer packaging as that of a 40 rs diary milk and had another inner wrapper in addition.
This raises a larger question at the environmental commitment of the company at time when humanity is facing a climate crisis and several MNCs are taking pledge of action to mitigate climate change by changing their way of doing business.
I demand that you take prompt action regarding the same and if it's not possible it is highly recommended to discontinue the product.

Sir
This is Samitha from Kerala.I bought dairy milk from two shops and both shop's dairy milk had some cream coloured small thing .I don't know what it is.Iam attaching picture of the same.Expecting a reply and remedial measures as soon as possible.

Dear Customer Care Manager / Complaint Manager,

Me and my family using your many products since childhood. Today when buy a Gems 5 Rs. Pouch which is one of the my favorite too and we all like this and have it regularly. I see all chocolates seems pour quality and it seem chocolates was eaten from inside and only top layer is pending. (may be by some fungus or else)

It is too bad as children's just open it and directly put in their mouth. This time i open it for having it and i see that.

I think that is serious matter. Hope you understand the seriousness of the said things. For reference i attached pix of pouch for tracking batch / mfg. details. and pix of all chocolates.

I am not expecting this from your company. Hope you understand matter became critical if my daughter or any other eat this and some thing unusual happens.

I store the said pouch in my freeze for your reference if you need the same.

I bought 2 Cadbury chocolate for Rs 45 and packaging date was march 2021. On opening the packet I found fungus all over the chocolate.
Please find the solution .otherwise i will complaint on consumer forum against your comapany.
Dist -Kannauj .City-Tirwa
Pin 209732
Mobile [protected]

Hi Team,

I am retailer of Shell India pvt ltd, i have sold Cadbury product from last 3 years at my shell outlet JILL ENTERPRISE Surat Gujarat. Client Code is 8905 has been given by your company. I have complained about chiller not working properly at my outlet to Mr. Shashikant Dubey (SO) of Cadbury India in surat. I have request him that Water leakage from chiller and so much noise from chiller. I requested him that get repaired the same by sending some engineer and solve the problem. But Mr Dubey without listening complaint properly, immediate dined that engineer is not going to come due to covid condition. He was talked with me very rudely and told me that stop selling Cadbury items at your outlet. His attitude is very rude. I am not expecting such rude behavior from Cadbury India. My Mobile no is [protected].

Hi

You might receive many complaints and I dont know if my complaint/suggestion would be addressed- hopefully it will. Like always, I bought a 500g bournvita bottle pack and like every time when I open it I expect it be of 500g!. I did not obviously measure it initially, but when It appeared prima facie - it is something which cannot be ignored as the difference is huge.
Its like literally in a 500gm bottle i bought- its almost 60% filled in.
That is not something I am paying for.

I am attaching the true photos for your reference- kindly take some actions on it!! I wont just send a mail in here for time-pass.

Just give out whatever is written in on it like you always used to do. We trust you and hopefully you won't do it further is what i Hope.

I was purchased a cadbury celebration few days back but the product is damage though the product is not expeir. What to do now . How could you compromise with quality....

To the team,
Tomorrow I order two small Cadbury's celebration 50 rs packs for my kids, in which the Cadbury bar (dairy milk) found of bad quality, and having white colour fungus on it .this was sooo bad, by mistake my 2 year son eat some part of it..can't accepted from company like Cadbury to deliver such a bad quality product..I am writing to you to take some immediate action on it...

I bought 2 dairy milk today and both are faulty on one choclate we didn't find the dairy milk logo and another one we got half inside I'm sharing both images.

The chocolate was within its expiry date (pkd on 03/01/21) and unopened till I opened it to find oily and sticky secretion all over the paper cover giving off a foul smell. I didn't open the golden foil but the foul smell is very prominent. Please provide support.

Yesterday I bought a Cadbury Temptations Almond Treat and now while I opened the paper cover I saw that the upper corner portion of the chocolate bar was missing. The packet was intact. It was neither torn nor leaked!! I always trusted Cadbury but never really imagined that it was becoming fraud like the others too!!!

I bought a dairymilk (₹40) and it was packed on 09/03/21. When i opened the seal, i saw this pattern on the choclate. It seems disturbing.
Please do the needful.
I'm attaching images with this complaint.

Hi Team, I bought a box full of dairy milk chocolates for my sons birthday to distribute to his friends, as i opened one chocolate from the box, the color was changed and spots were seen.. then i taught the product must be expired but it was manufactured 29.01.21 and hold 12 months of expiry...