Mondelez India Foods / Cadbury India Complaints & Reviews

The Cadbury chocolate which I have looks like it is fungal infection/ or some sought decolouring is happening. See that in the photo please. I took a bite and then noticed it. It is grainy as well. I hope I don't fall sick.

Reply the relief that you can afford to give. Please do write me mail regarding the same. I am not be able to check your portal everyday for updates.

My order number is[protected] and it was supposed to deliver by 20th November but it is not shipped yet and customer service representative doesn't have any information regarding shipping.

I am a regular cadbury eating customer and my father is your customer since 40 years.

But this is the first time i am so disappointed with cadbury silk.

I purchased cadbury three days ago and today when i opened the packet it had small holes just like warms in it. Pathetic quality to the prevised.

I am highly disappointed with this. The packet was pacled in 06/20.

Please help me with this matter as my trust in cadbury brand has deviated now after this relatity.
Code: K00623C1

I purchased a Cadburys Silk Chocolate (Fruit and Nut) worth Rs: 70/- from Jammu City (Sachdeva Store, Upper Gumat, New Kaleeth Nagar, Jammu) on[protected]. As I opened the chocolate I found it with full of fungus.
Kindly look into it and take action against the concerned as people have faith in your Company and this will impair the reputation of your company.
The wrapper had bar code:[protected] with manufacturing date: 3/20 and Code: K00316B4.
I have uploaded the pics of the wrapper and chocolate.

I have requested many times to salesman to tell officer to meet retailer shop but from last two years no visit
Before two weeks of diwali Cadbury company has no stock of 300 rs celebration.
So i asked salesman to call officer but when he called he didn't has time to talk on call.
And when i raised my voice why is that so.
So he stopped visiting my shop for taking orders.

Your truely
Brijwasi Dryfruits
[protected]
[protected]
Mumbai Matunga shivaji park.

The other day my husband bought two packets of your Cadbury Gems Rs5 packet ( on 17 Nov 2020. We had one of the packet at that moment and the other one was saved for later.Today, i.e. 19 Nov 2020, right after lunch, craving something sweet, I remembered about out packet of gems, and went and got it, tore it and to my horror of horror the pact was filled with gems that did not look at all like gems, as they were missing their signature colours, and they were all brown. But worse than that is the fact that they were mouldy and most has fungal growth in them. is this the type of product that a company of your stature put out in the market. I chills my spine to think, what if instead of me a child had open the packet and in his innocent and totally unaware of the product spoiled condition, had eaten them, who know what would have ibeen the consequence. Would you all have take the responsibility? Does quality check not exist for these products and standard products not used in manufacturing of the same.
Cadbury Gems had always been my favourite candy since my childhood, but now I am beginning to doubt you all too and may even recommend people known to me not to purchase them.

Order bearing no[protected]placed on 7'th November go Nashik Maharashtra.confirmed with Mr.Rehan for delivery but no tracking information or email and CADBURY not delivered.My grand son eagerly waiting for Cadbury.
Tried to contact no[protected] but got message office CLOSED.
PL LET ME KNOW WHEN CADBURY WILL BE DELIVERED.URGENT PLEASE.

Dear cadbury team, I have a grocery store(Khandelwal provision) in sukhliya indore Madhya Pradesh. A refrigerator is placed in my shop but it is totally obsolete and it's stop working and I want a new refrigerator of medium size but distributor of indore is not placing the same we have told them several times, please look into this matter asap.
My email id is [protected]@gmail.com
Thanks

Kindly come and see the product

I purchased Cadbury crackle from local vendor. after opening it i found fungus in the product.

I am not going to complain but I just want to ask hows the stocks of CDM Shots 3.6g in the Philippines. We are really waiting for itn

I had ordered personalized gift . The order got confirmed and immediately I received a mail that the order could not process and retry with new order. Hence I tried again. No youhave sent me two orders and money also deducted twice from. Please take one order back from me and return one amount . M writting to your customer care since last 8 days, but not a single mail was replied. The number given on your website does not exist . Hope someone can hear me from Cadbury.

I received a celebration pack of rs 50 on 16th October 2020 all the chocolates had many spots like fungus and taste bitter. I complained twice on the number given behind the pack about product quality but no measures have been taken delay has been made giving excuses for collecting sample of the chocolates but till now no actions have been taken and they are not giving response.

Today I purchase one Cadbury celebration s, 136.7 GM, MRP-135 . Batch No:-E00903B, When My Son opene one Dairy milk and he Bite one time after I see this chocolate are total Fungus . Then I open another Packet there was a same problem . So I request to company please matter as soon as possible . Also I attached picture hare. My contact no is [protected]

I just opened a Cadbury dairy milk worth rs 20 and found fungus all over it.. I turn over the dairy milk and condition is more worst from front.. then I check the manufacturing date and it was manufactured in 06/20 and the expiry is 12 months from packaging
Fortunately I have taken it from my daughter to open it else she would have eat this rotten dairy milk chocolate.

I am Veeralakshmy from Puducherry. We celebrated our son's 6th birthday on 18th October 2020. As we are fond of Cadbury Dairy Milk chocolates, we purchased the same from nearby supermarket(30 nos, each cost Rs.10= 300), we distributed the chocolates to our family members, friends and neighbours. We really get shocked after opening the chocolates, it was infected fungus and got bubbled over it.Really disgusting, my children thrown away in the dustbin. Much worried about our friends and neighbours. Take strict actions over irresponsible team. We need proper solution for this.
Code A00831B 2 3 PKD: 08/20 21:01

I got your product... But its totally different from picture shown on your website..

I know.. some things will be different from image shown... but how much..!!!

Here..the main tagline I MISS YOU is not written over the pack... even the pack is like low quality... its like I am ordering a low quality product..

.

Do something as its a gift for someone special...

.

And i dont want it to be a bad experience..as mine...

.

So replace this item.. or refund me for this product...

Jst do something.

I am Prabhu.D from Puducherry, I celebrated my son's, 6th birthday on 18th October 2020. My family is very much fond of Cadbury DairyMilk Chocolate. I purchased 30 Cadbury DairyMilk Chocolates(Rs.10/each=Rs.300) from nearby supermarket. We have distributed the chocolates to our family members, friends and neighbours and most of them belong 5 to 10 years age group. After the party, we decided to eat chocolates. We were shocked as it was found...

Dear sir/ma'am,
I am Mr. Nitin Jain from Jalgaon, Maharashtra. I bought a cadbury dairy milk silk of rs.160 a month ago from shivam dairy, pimprala, jalgaon. I was not satisfied with the quality of the product and tried to call on the number provided on the wrapper but it said that the number is invalid. So, I wrote an e-mail at [protected]@mdlzindia.com and wrote here also to draw your attention to the same along with the images of the product in attachment. I was informed through an e-mail from [protected]@mdlz.com on 22nd September, 2020 that representatives would come and solve the issue. Now it's been more than a month and none of the representative has visited yet. So, the problem still remains unsolved. I have retained the product as it is and waiting for the representatives but how long will I need to wait? Is Cadbury India serious about the customers or not? I hope you do the needful and oblige.

My shop all chocolate melt, distributor not provide me freeze. I purchase chocolate from 5 month, but distributor not provide chocolate freeze.

Distributor name - sumit trading company
adress - faridabad (haryana)