Mondelez India Foods / Cadbury India Complaints & Reviews

We have noted your comments with concern. To enable us to investigate please write to us at [protected]@mdlzindia.com and share your Order ID, Email id used for placing the order along with the pictures of the order received. Please allow us some time to revert to you with our findings and corrective action. Assuring you of our best attention at all times.

We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

it has been about 8 months since i have complaint to mondelez about a fiber glass piece found in Cadbury. and there has been no response. and the company also stated that they have lost the fiber piece we have given them. how careless can the company be to resolve customer complaints

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternatively please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

I have added a picture for your reference.

Added a sample pic. Couldnt upload the video here.

Have sent the video to [protected]@mdlzindia.com

Thanks

Sir i had already sent the mail on your mail id [protected]@mdlzindia.com on 11th october 2020 but no phone call Or message received from your side.

Regards
Aman batra
[protected]

Hi,

Please note we normally take 6-8 days to deliver our products from the date of the order. This is also communicated at the time of placing the order. Please let us have your order number and date of placing the order.. Assuring you of our best attention at all times.

Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

Dear sir/ma'am,
I am Mr. Nitin Jain from Jalgaon, Maharashtra. I bought a cadbury dairy milk silk of rs.160 a month ago from shivam dairy, pimprala, jalgaon. I was not satisfied with the quality of the product and tried to call on the number provided on the wrapper but it said that the number is invalid. So, I wrote an e-mail at [protected]@mdlzindia.com and wrote here also to draw your attention to the same along with the images of the product in attachment. I was informed through an e-mail from [protected]@mdlz.com on 22nd September, 2020 that representatives would come and solve the issue. Now it's been more than a month and none of the representative has visited yet. So, the problem still remains unsolved. I have retained the product as it is and waiting for the representatives but how long will I need to wait? Is Cadbury India serious about the customers or not? I hope you do the needful and oblige.