Mondelez India Foods / Cadbury India Complaints & Reviews

We got a worse silk. They had packaging of dairy milk silk heart pop but after opening the package we got small silk and that silk is not in good condition.

This is to bring to your notice about the subjected product purchased on 29th of May from a nearby store located in Mira Road east, Thane -401107. The quantity of the chocolate was not as per its usual Size. Attaching images from the same.

The packaged product is dated as per the Month of December 2019.
Cadbury has a brand name in market and i did not expect this kind of a product to be sold to consumers.

The product is still untouched and with me.

Found 4th time plastic partical in bournvita within 3 months... It's not safe for child... What to do??? Have to stop buying cadbury bournvita...

I have a shop in a good location and i am selling cadbury chocolates from past 10 years and my concern is all i want a cadbury fridge because i summer chocolates are melted.
I told many times regarding this to salesman but he did not help me out. Your early assitance would be highly appreciated.
Pincode - 490006
Area - sector 6 bhilai nagar
Phone [protected]

We have received a faulty fully packaged 150g dairy milk silk which did not have a few rows. Kindly look into this matter and do the needful. Thoroughly disappointed with this packaging.

Hi I bought the Cadbury Dark Milk 2 chocolates for kids and when tried opening it found the chocolate is only half in the package. Please find the Video and Picture.

I bought a cadbury dairy milk maha pack which is for 40 rupees and while taking the first bite, there was something unusual and i couldn't bite it no matter how muchi tried. Later when i took out the piece of chcolate from my mouth and put it in the table, it was a hard rubber inside the chcolate. I will inform all my friends and family not to consume these products and share this video to the local media to circulate this and ensure that no one buys the unhygienic abs dirty products. How do we even trust these companies anymore?

Ascertained cockroach parts in your cadbury dairy milk. Regret being a loyal customer of your brand for 3 decades. I am mighty anger after realising I have eaten close to ten thousand cadbury bars in last ten years. I will have to lodge a criminal complaint if I dont hear from the company with their justification.

I bought a cadbury dairy milk silk on 25 march 2020. With code k00302c1. It was packed on 03/20. It tastes really bad, tangy and has a bad odour. There is oil all over the packing paper. I felt cheated and really disappointed as the expiry date is no where near. This type of quality is not expected from a big brand like this. I am going to sue you for giving me adulterated food as i am feeling nauseous and pain in my stomach since the time i have eaten it. The chocolate is rotten and i am not okay with it. I am really pissed and in pain.

I bought 2 dairy milk chocolates worth rs.40 each. I am very much disappointed, angry and sad for getting the chocolate full of fungus. The package date is 02/20. I bought it from a shop in parasia, madhya pradesh. Expecting the required assistance and help. I am a regular customer of dairymilk. I expect good quality chocolates hereafter. My contact number is [protected]
Thank you.

I bought a packet of bournvita biscuits on 15/4/2020 which had the packaging date of 22/01/2020. I don't know where has this thing taken place whether in the factory or somewhere else. When i opened the packet, the first 2 or 3 biscuits were completely damaged, clayey, was black in colour and was smelling very bad. It was rotting and had a very very foul smell and appearance. The packet was not damaged and didn't had any cut or opened seal which could be affected by any physical factor like air or water. I know this is the ongoing time of corona epidemic outbreak, but i hope that i get fast response.

On 21st of april, I bought Cadbury temptations rum raisins flavour, being a fan of temptation chocolate, I am a very frequent buyer of this chocolate. But it came to great disgrace when I opened my chocolate and there were some discolouration in the chocolate and smelled a bit weird I thought it must be due to some refrigeration at the store but when I ate it, it tasted some weird powder and not at all what it should taste like because of refrigeration such pathetic in taste cannot be possible.

So Today again I went on the store and bought another chocolate it is also looking exactly that patches discoloured, bitter powdered taste chocolate, being in quarantine I cannot explore much of the store and the only store available is in my society (receipt of first purchase attached) and both the times I was dissatisfied.

Both the chocolate pictures and date of expiration attached... It is not expired neither any storing issues as the cubes, the built of chocolate is absolutely fine, but it looks pale, different and taste even worst.

I am highly dissatisfied and disappointed with both the purchases, such a waste of money and time. I really wanted to eat the actual Cadbury chocolate temptations raisins.. but now I won’t be able tk purchase again after continuous failure.

How is it possible for such a big company like you to not maintain any quality standards??

Awaiting response!!

Regards
Sonia Vashisht
(Big temptations fan)

Opened a new pack of dairy milk silk roasted almond and saw a live worm coming out of it.

I bought a bar of dairy milk of 40rs. I gave it to my 2 year old niece. She ate one piece and luckily i happened to notice there were some circular spots on it. Whole bar was full of those white and brown colored spots. It looked spoiled and ruined. Not sure what exactly is wrong but i am sure it was not edible. Attaching pictures for reference. Looking forward for some serious solutions as it could be risky if my niece would have had it

I bought a Cadbury dairy milk chocolate today from a local shop. When I opened the packaging I got a foul smell and the chocolate had some green thing at the top. The manufacturing date mentioned in the packaging was 7/2019. So there was plenty of time before the product would get expired but when I opened it, it was spoiled.

I bought cadbury dairy milk red velvet on 20 march 2020. It was packed on 02/20. It tastes tangy and it has foul smell. I felt really really disappointed as the expiry date is no where near. I am going to sue you for giving me adulterated food as i am feeling nauseous since the time i have eaten it. I have swear feeling that it is rotten and if it so i am not okay with it.

Hi,
I am writing this complaint to bring in your notice that, i bought cadubury celebration from reliance fresh arjun nagar delhi dated 16th march 2020, batch number f90901a expiry date 05/20. Quality of product is with serious containment and looks spoils and not suitable to eat.
Attached picture clearly stating that it not fit to consume.
Hope company would take action and restrict to sell such products.

Thanks
Mokarram

I'm shahid from gondia (Maharashtra). I have bought a 10 rs. Cadbury dairy milk from shop, when i opened that pocket i found white insect pest (Bug) which is very dangerous for health. Why it is happened? Who is responsible for it? We will bought your products according to your brand, quality and trust. Qualty team please keep eyes on related problems. Next time i will never buying your products.

Hi team,

I bought a bournville chocolate from one of the supermarket in bangalore kaggadaspura and i found small brown thread inside and also the chocolate smells badly when i open to eat.
It was a horrible experience because i bought it to gift some one speacial.

It’s a very first time that i have quality concern for dairy milk.

Kindly check and advise.
Regards
Manoj prajapati
[protected]

I am pranab from sodepur. I have bought a 20 rupees cadbury dairy milk from a nearest shop, but when i opened this packet, got the cadbury quality is very bad for eat. Very dry and very powder types. I am very upset with the quality from dairy milk. When i return to the shopkeeper he denied to take back. The packet is showing 05/19 mf, 2 months to expire. Why it is happen? Is it safe for consumers! I'm questioning to cadbury, how it's happen! Will the cadbury pay the damages, if i fell ill!!! I will lodge a complain against the cadbury as they are not maintain their standards.
Next time i will think 100 times to buy.

Regards,
Pranab. [protected]@gmail.com