Mondelez India Foods / Cadbury India Complaints & Reviews

Hi,
I am writing this complaint to bring in your notice that, i bought cadubury celebration from reliance fresh arjun nagar delhi dated 16th march 2020, batch number f90901a expiry date 05/20. Quality of product is with serious containment and looks spoils and not suitable to eat.
Attached picture clearly stating that it not fit to consume.
Hope company would take action and restrict to sell such products.
br...

I'm shahid from gondia (Maharashtra). I have bought a 10 rs. Cadbury dairy milk from shop, when i opened that pocket i found white insect pest (Bug) which is very dangerous for health. Why it is happened? Who is responsible for it? We will bought your products according to your brand, quality and trust. Qualty team please keep eyes on related problems. Next time i will never buying your products....

Hi team,

I bought a bournville chocolate from one of the supermarket in bangalore kaggadaspura and i found small brown thread inside and also the chocolate smells badly when i open to eat.
It was a horrible experience because i bought it to gift some one speacial.

It’s a very first time that i have quality concern for dairy milk.

Kindly check and advise.
Regards
Manoj prajapati...

I am pranab from sodepur. I have bought a 20 rupees cadbury dairy milk from a nearest shop, but when i opened this packet, got the cadbury quality is very bad for eat. Very dry and very powder types. I am very upset with the quality from dairy milk. When i return to the shopkeeper he denied to take back. The packet is showing 05/19 mf, 2 months to expire. Why it is happen? Is it safe for consumers! I'm questioning to cadbury, how it's happen!...

I brought 3 dairy milk on 10 march 2020 of rs 80 and one of them is spoiled. Manufacture date is 06/19 valid for 12 months but stil it is march 2020 and it has green fungus and white fungus on chocolate. Please look into this matter as it is matter of quality of food. Please make sure your product quality before distributing, i am attaching the screenshots....

I purchased a Cadbury dairy milk bubble worth 170rs...I consumed a small portion of it and saw a white coating on it ..and I opened the whole packet and found that the chocolate was full of fungus ...extremely damaged even though it was far from expiry date..I had to undergo medication due to vomiting..stomach ache ...fever..loose motion..and I was hospitalized......

Worms Found While Consuming the Powder, as Soon as I opened the Packet the Content was in Small Solid Format Instead of Powdered Format, due to Which I found it little Doubtful so I poured the entire powder in a plate and Found a worm In it which was Moving alive have shared a video for proof.
Please do a proper Checking
Name: Gitanjali Gawande
Contact: [protected]
email ID: [protected]@gmail.com...

I purchased dairy milk chocolates from my nearest easyday shop. but when I opened the packet then I found the products have tampered and bad quality from inside. I purchased 6 packs of Cadbury dairy milk chocolate. every pack has damaged and bad quality inside the pack. i have never seen this type of bad quality in cadbury dairy milk product but this time it's happen....

26 વર્ષનો સ્ટીફન ડિસોઝા કેડબરી ફ્યુઝ ખોલી રહ્યો હતો ત્યારે કેડબરી ફ્યુઝની અંદરથી એક શિયાળ ઇયળ જોવા મળી આવી હતી, ત્યારબાદ તેને નિર્ણય લીધો કે હવે કેડબરીને ખાવું જોઈએ નહી અને...

I ordered an item from their website https://www.cadburygifting.in/ and they delivered me a wrong item of low cost and totally defected and diffrent item which i has been ordered and they are not responsive and i send many emails to customer support team and doing call but they are not responsive. Even i talked once with their customer executive nikita she told me to send a mail regarding this issue they are responsd to that email with in...

2 days ago, (5th feb, 2020) i purchased cadbury dairy milk silk oreo (Red velvet).
As soon as i opened the packing, it smelt rotten, and tasted rotten too.
I ignored, and stopped after having one bite (One square).

Today, on 7th feb 2020, i thought of having a bite again, but it tasted pathetic. It was like some vegetable, which when not kept in cool environment rots after few days. I immediately dumped the entire...

I have found worms in my cadbury and i wish to submit a complaint regarding the same. We have kids at home who were about to eat it and one spotted worms in the dairy milk silk. It's horrible to find such things in the edible items like chocolates which are more likely to be consumed by small kids who might as well not care to see such before eating it. I hope i get a revert back from the team asap. Thank you....

In maddhur ksrtc bus stop the shop keeper is selling expiry dated cadbury chocolate (Dairy milk silk bubbly which we bought) the chocolate manufactur date is 10/2018 and we bought that chocolate on 2nd of feb 2020 due to hurry we didn't check the manufactur date... Plz make note of it and take some serious action against this... Because this problem should not happen to some other people. He is hardly kept that chocolate for more than 1 year...

I bought a dairy milk maha pack of rs 40/- which is having a manufacture date of 03/2019 (Still having 4 months to expire). When opened i found the chocolate was kind of spoiled. It was already looking disgusting. I want to know why they are selling such kind of products. Children might have eaten them. From such a trustable brand i never expected this....

I want to complain of your product which i have mentioned above. Actually it was fine but not satisfactory as its smell was very difficult not of that type which we get from other products. It's surface has a whitish layer and something bubbles like also. So i want to say that if we are paying for your product then it's your duty to keep your products healthy for your customers....

We bought this silk on 12th january 2020. And we found that the almonds (Nuts) which were present in this silk are rotten. If anyone will consume this silk then can fall sick. This is my complaint. And i think it should be resolved. More than 7 to 8 almonds are rotten. The chocolate part of the silk also seems has start to damage. The almonds were dark yellow and blackish from inside. It tasted really very bad....

I have purchased the dairy milk silk oreo red velvet two days before. As soon as i opened the packing, it just smelled too bad. Its like the content of the chocolate got stale. I thought it is the natural smell of this chocolate. As soon as i ate it, the taste just got worse like the stale product. Never happened with any of such branded product. Really disappointed....

Dear cadbury team,
On 1st jan 2020 I had brought 2 Family Pack of Cadbury Dairy Milk Chocolates,
Of MRP Rs100 each,
But the chocolate was Dry with powder present inside the pack,
Which could not be consumed,
Kindly look into the matter and revert with counter to the issue .
Details are given below with attached images .
Package details:
Mfd by: Mondelez India Foods Pvt Ltd, br...

Your recent ad on 5 star chocolate that an old lady asking a boy eating 5 star for help to get her fallen stick & he saying yes but ignores her request.
Later she got up to collect it herself & some object fall on the seat where she was seated. She tells him thanks for not helping her.
I feel it gives a wrong message to society showing that mirracals to happen by ignoring elders & needy.
Suggest you to remove that ad...

I have purchased dark milk chocolate yesterday and i could see white particles in it. I thought may be it has milk mixed in it so it has this appearance. But the photo in front shows it is a plain dark chocolate. As per its manufacturing date (08/19) it should be best till 07/2020 (11 months). I have attached photo of the chocolate for your reference.

Please let me know what it is. 100 rs is not a small amount. With a wish...