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Mondelez India Foods / Cadbury India Complaints & Reviews

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2.8
Updated: Feb 17, 2025
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R
ruchi chaudhary
from Delhi, Delhi
Sep 5, 2019
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spoiled dairy milk chocolates

Address: New Delhi, Delhi, 110034

I bought diary milk chocolates from a local retailer in PD block, Pitampura. A strong rotten smell came as soon as I opened my packet. The chocolate was not kept in the heat and was proparly refrigerated from my side. But still when I opened the packet I found black degraded patches on the chocolate. This was not the case with one but with THREE of the chocolates. Unfourtunately, my child have gifted one chocolate of this poor quality chocolate...
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K
Kush7511
from Ahmedabad, Gujarat
Sep 5, 2019
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about distributor of ahmedabad (gujarat)

Address: 402/2 Prasang party plot road , opp sola Bhagwat gate , near Agrawal mall , s.g highway , Gota , Ahmedabad (382481), Ahmedabad, Gujarat, 382481

My name is kush thakkar i m from ahmedabad (Gujarat)... I m running a business of a retail shop called bogo-the sutta palace in ahmedabad since last 4 months... And the distributor of cadbury products in our area (Gota) is shree padmavati marketing... From my first order i have asked for display fridge of cadbury and they said that there is a process of 3 months for the fridge and u should have to take products for 3 months than we will provide...
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Paramvir Rajput
from Ludhiana, Punjab
Sep 4, 2019
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cadbury oreo red velvet

Address: Sehgal store, near Kali mata mandir, rishi nagar extn., Ludhiana, Punjab, 141001

I bought a red valvet oreo chocolate from a retailer named sehgal near kali mata mandir, rishi nagar, ludhiana. When i opened the wrapper of the chocolate it had such a horrible smell. I guess it was due to the mistake of shopkeeper as he might have switched off his refrigerator. Instead of complaining at consumer forum i went to the shopkeeper and showed him chocolate, and he accepted his mistake. He promised me that he will get this chocolate...
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malayparikh
from Ahmedabad, Gujarat
Aug 29, 2019
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found fungus on chocolates of cadbury celebrations pack

Address: Wall street Annexe building, Ellisbridge, Ahmedabad, Gujarat 380006, 380006

Hi Cadbury Team,

We have purchased the Cadbury celebration pack. We observed 2 things.

1) I Found fungus on the chocolates.
2) Found different mfg dates on chocolates and Cadbury celebration pack.

This is a very bad experience from Cadbury. We can't expect it because we purchase Cadbury products for good quality. Sometimes we give Cadbury chocolates to our child without checking the quality...
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Y
yoland cobb
from Chennai, Tamil Nadu
Aug 25, 2019
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fungus in your dairy milk and gems contact me regarding this

Address: Hansa garden madambakkam main road rajakilpakkam, Pf2 hansa garden, Chennai, Tamil Nadu, 600073

My name is holly i buy ur chocolate s regularly and i am so astonished with my recent purchase
And it is totally unacceptable
It was a gift box bought from nilgris the expiry date was for 2021 and my son had eaten two. Chocolates my son is a baby until i saw what he was eating there was fungus in ur chocolate gems eaten by insects half eaten my son had consumed half of it already i had raised a complaint with the niligris store...
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yoland cobb
from Chennai, Tamil Nadu
Aug 25, 2019
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fungus in your dairy milk and gems

Address: Hansa garden madambakkam main road rajakilpakkam, Pf2 hansa garden, Chennai, Tamil Nadu, 600073

My name is holly i buy ur chocolate s regularly and i am so astonished with my recent purchase
And it is totally unacceptable
It was a gift box bought from nilgris the expiry date was for 2021 and my son had eaten two. Chocolates my son is a baby until i saw what he was eating there was fungus in ur chocolate dairy milk and half eaten gems by insects my son had consumed half of it already i had raised a complaint with the niligris...
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A
aanand mishr
from Mumbai, Maharashtra
Aug 23, 2019
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regarding dealer not supporting and misbehaving

Address: Niwali Road, Barwani, Madhya Pradesh, 451666

Hello,
I m aanand mishr from sendhwa dist barwani (M. P.) pin code 451666
I m running a gift gallery from past 8 years and i m buying cadbury chocolates from the dealer shah and co from 8 years and my monthly buying is around 15000 but they never provided me any chocolate display and any freezer i always complaint them about this and they misbehave with me and tell u will not get do whatever u do after so many complaints they...
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J
Jeevan Sapkal
from Delhi, Delhi
Aug 21, 2019
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fungus found in cadbury

Address: Namaste I, Shri Ganesh Darshan CHS, Plot No-31, Flat No-402, Sector-4, Koparkhairane, 400709

I bought a cadbury celebrations pack on 15/8/19 from Vashi Sector 16. The expiry date of the pack was on 03/20. When I opened the pack the cadbury dairy milk had fungus on it attached photos for your ready reference. Very bad experience and shocked that such a branded chocolate manufacturing company is providing such a worst products . Me and my family will never ever buy such a third class Cadbury chocolates henceforth. I request consumer...
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H
Hussain Saifuddin Bohra
from Mumbai, Maharashtra
Aug 21, 2019
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fungus found

Address: FAKHRI MANSION, KAITHUNI POLE, MAIN ROAD, TIPTA, Opp Chote Devta Lal Ji Ki Haveli, Sonbhadra, Uttar Pradesh, 324006

I bought 150 chocolate bars for distribution which were pkd on 02/19 and are under validity period of 12 months, but when i opened they were filled with fungus and now they are consumed.
These were purchased on 19/08/2019 in kota (Rajasthan) and were consumed on same day. I want a compensation for this as this thing has shattered the goodwill of our family.
Contact no. [protected]...
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Y
Yamini1231
from Hyderabad, Telangana
Aug 20, 2019
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five-star chocolate box full of spoiled chocolates

Address: Guntur, Andhra Pradesh, 522101

I bought 2 five star chocolate boxes from a nearby store and all the chocolates inside the box were full of fungii. Please help me out to sort out my problem. When I went to the shop and asked him about it he is not responding properly. How can such a big company be so irresponsible like this. Those are the chocolates that our children eat daily. Please make sure that I get a solution for this and please be careful...
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P
Poonam ..
from Delhi, Delhi
Aug 16, 2019
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fungus found in cadbury celebrations pack

I bought a cadbury celebrations pack on 14/8/19. The expiry date of the pack was on 12/19. When i opened the pack the cadbury dairy milk had fungus on it. The gems were having a really bad taste and the 5 star had a white layer and also it's taste was different. My 100 rupees were used on this pack and now it is all wasted. We are now so much shocked that i don't think anyone of my family would ever buy a cadbury pack....
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D
Divu Kashyap
from Mumbai, Maharashtra
Aug 15, 2019
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dairy milk chocolate

I bought 20 dairy milk chocolate from my nearby shop and those were sealed properly but when i opened it i found it moustourised and found some white spots on that just like fungs. Eating that may cause food poison. This is not good for health. I love dairy milk all product but i found white spots on dairy milk chocolate.
Look into the matter otherwise someone's health is much more important than that small chocolate....
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D
Darpan Khanduja
from Delhi, Delhi
Aug 15, 2019
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boxing

Address: 121006

My biggest mistake on this auspicious day of rakhshabandhan was to opt for cadbury choclates, i gifted my sister a celebrations box in which 2 chocolate spaces were empty
It was such an embarrassing moment for me
She opened the box and said was shocked as well, it was not expected from such a brand!
You should look into this matter pretty seriously else i'll take a strict action.
Never buying cadbury again.br...
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N
Namrata910
from Mumbai, Maharashtra
Aug 15, 2019
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gems ball

I purchased a gems ball with minion surprise on 13th august 2019 from a nearby confectionary store for my niece. But as she opened up the ball there was no gift within just a packet of gems inside. She was very upset to see this as she is fond of gems ball just to add up to her cllection of minion toys. Please look into the matter and do the needful....
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B
bala.visves
from Chennai, Tamil Nadu
Aug 15, 2019
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spoiled cadbury dairymilk chocolate 25g

Address: 8, Mahathma Gandhi street, Guruswamy Nagar, extn-5, Mugalivakkam, Chennai, Chennai, Tamil Nadu, 600125

I purchased 2 cad bury dairymilk chocolate 25g today morning (15/08/2019) from arush retail shop, mugalivakkam for raksha bandan celebration of m son and daughter.

But when we opened the cover, we found it spoiled. (Please see the pictures attached)

I returned them to the store and got the replacement for those 2 chocolates.

I am sending this because i want you to be aware of this.
br...
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N
Namrata910
from Mumbai, Maharashtra
Aug 15, 2019
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gems ball

Address: 19 Suncity Phase 1 opposite airforce gate, Pilibhit road Bareilly, Bareilly, Uttar Pradesh, 243122

I purchased a gems ball on 13 aug 2019 from a nearby retail store for my niece that comes with a minion surprise. But as she opened up the ball there was no gift within just a packet of gems inside. This disturbed her a lot as she is a big fan of minion and she is crazy about gems ball only to add up to her collection of minion toys. Please look into the matter and do the needful....
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S
Saurabh Tibrewal
from Ranchi, Jharkhand
Aug 13, 2019
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white spots on dairy milk bought

Address: Bardhaman, West Bengal

I bought 2 dairy milk chocolate from my nearby shop and those were sealed properly but when I opened it I found it moustourised and found some white spots on that. I called on customer care no but these cut my call. My issue is I took care while eating but you can't explain the reason to a child. Eating that may cause food poison. Totally disappointed with customer care service.
Look into the matter otherwise someone's health is much...
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S
Suganya Srinivasan
from Belgaum, Karnataka
Aug 12, 2019
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worms in dairy milk silk

Address: 9th main, 7th cross, Near Ayyappa Temple, 560068

I bought dairy milk silk hazel nut which shows expiry date as september 2019 but i found worms in it. My son was about to eat the chocolate. I my issue does not get a proper solution i will have to approach consumer court. I am a regular buyer of dairy milk but now i am very much disappointed my son is just 4 years now so can't imagine the situation if he had to consume it....
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Akshita Nichani
from Thasra, Gujarat
Aug 10, 2019
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dairy milk chocolate stale

I bought the plain dairy milk chocolate which was spoilt even though the expiry had not been reached yet, there were white spots all over the entire chocolate and the taste was also odd leaving a bad after taste in the mouth, refrigeration also did not help, this was the case with an entire lot of the small chocolates that were bought, around 5 of them...
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Aman Lad
from Noida, Uttar Pradesh
Aug 10, 2019
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defective food product

Address: 403005

I got a damaged cadbury dairy milk, when i opened the packet it was already damage like some small insect/mouse/cockroach had eaten it.
It has some tiny tiny bit marks i think your company should try to fix this problem as soon as possible, it has happened many times previously. Figure out that problem
And fix it as soon as possible, if you want product details than contact me......
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