Mondelez India Foods / Cadbury India Complaints & Reviews

When i ate cadbury eclairs, something like hair came in my mouth, when i took the toffee out. I saw something which was inside the toffee. I am sharing the same with a photo. Being an food technologist, i didnt expect this from a brand like mondelez. You should have proper quality control. I request you to please see to this and do what can happen for the same.

When i ate cadbury eclairs, something like hair came in my mouth, when i took out the toffee out. I saw something which was inside the toffee. I am sharing the same with a photo. Being an food technologist, i didnt expect this from a brand like mondelez. You should have proper quality control. I request you to please see to this and do what can happen for the same.

Hi

We recently bought a birthday pack of cadbury choclairs gold.

Code: s90718 a12
18/07/2019

Bar code:[protected]

We always get these for our daughter and we too like eating one or two in a day - we like these very much. However, this new pack has disappointed us. The texture, quality and taste is very strange and is nowhere near to the original taste. Can you please look into this? Can you get someone to check these and replace.

With best wishes,

Ashish john
B94, freedom fighter enclave, neb sarai, delhi

My 8 month baby like daily milk chochlate. On[protected] while eating this chochlate and i found worm in that. I am very surprise. This is really unexpected. Now i fill that this chochlate not really safe for anyone. Please address this complaint on urgent basis. Chochlate image with wom and batch code attach with this complaint. Pfa images for referance.

I bought cadbury dairy milk home treats (Code no:i90104b) on august 2019 where as the expiry date is january 2020. I opened it to find that it was fully of fungus and i couldn’t eat even a single piece as all of them were spoilt with fungus. Dairy milk is my favourite chocolate and i’m a regular consumer of it
I wish to have better quality of dairy milk which should atleast be worth for the money we pay

Hi team, i am a mom of 3 yr old son. He loves gems very much but everytime he ate gems, got fever. I observed this everytime and i think it contains some fevicol type substance and its fawl smell n taste also please check and answer my queries.
And we also dairy milk silk lovers but sometimes we bought, whitish layer present on the whole chocolate n taste is also not good.

Sir,
I m retailer running departmental store at shop no 96 huda market sector 3 faridabad haryana in the name of madhav departmental store (Hare krishna provision store since 1995.
Many complaints have been made at ur customer care center, even ur haryana sales manager not interested to listen and resolve and says "jis ko bolna hai bol do mai nahi darta."
U can trace my all complaints from this number [protected].
Sumit trading company my distributor.

I am a retailer and as i purchase a very healthy lot on weekly basis from your company i expect good services from your side but to my very disappointment the services provided by the company cannot be worst than i am experiencing. First of all i have been provided by a old fridge by your co.in place of a fresh one and currently the fridge is not working past 2 weeks.

We have lodged complaint many times but no proper response was given from your side. Had talk with your customer care centre many times, had conversation with the person handing bhopal named rajesh vishwakarma. As a good name in the market, i expect you will look into the matter asap.

Regards

Dear mondelez india foods,
As a dairy milk lover, i would like to inform you about an unsatisfactory experience with a 'home treats' pack me and my friends bought. When opened the packet each one of the chocolates were found damaged and unfit for consumption.
The photos are attached herewith as proof.

It's very sad to share with you such a bad experience with cadbury dairy milk. I lost rs.149 for some damged chocolates.

Looking forward for your reply.

I bought a cadbury diary milk chocolate and its consistency is dusty and powdery. Looks like debris and such cheap quality from such a huge company is so disappointing. It's a 10 rs. Cadbury chocolate and its quality is not worth a single rupee, whereas 150 rs. Chocolate is of good quality. I don't understand the concept of this biased price based quality. The new buyers will buy a small 10rs. Pack to know the quality and taste of the product first and then they'll proceed to buy the bigger product. Mostly children under 10 yrs of age consume this chocolate and you're risking their health. Kindly look into this issue.

I bought 2 red velvet oreo silk & both have some foul kind of smell after opening the purple wrapper!
You just can't think of eating it.
Is that the smell you guys have kept?
Disgusting it is.
This is really not acceptable when you are selling 1 piece at 70 inr & selling such a pathetic thing to your customers.
This is total b* s* for a company as big & old as cadbury.

I have bought 20 rs diary milk chocolate today which has white spot all over it and the taste was also bad. I am a regular customer of diary milk chocolate. Generally i love this chocolate but from some times i am getting this fungus in diary milk chocolate. So i have decided to take action regarding this as its all food quality. I hope Cadbury india will work on this .

This is jagadeesh s, i have bought yesterday your companies most trusted serving chocolate in a super market.
The manufacturing date was good, seal was good... What happened to the chocolate which is so dry and powder in texture... It's like a powdered nutty wax...
When i first tasted a bite, later i opened the whole wrapper and saw the chocolate... This is the story.
I don't know whether i have swallowed expired chocolate... I have took some pictures, verify that and answer me about the quality of the product.

Dear sir,
Distributors and cadbury manager in not supportive.,
This to inform you that distributors and cadbury manager in not supportive we have taken cadbury calibration stock in 2018 dewali festival and we have return that stock to distributor but still we have not received payment difference from distributor’s. All this information
We have shared with cadbury manager his name is kush but still there is no response from him. Its almost one year completed but we have not received our payment. Now the company has changed cadbury distributor’s and new distributor’s is wants retailer should run his business on distributor terms and condition he don’t want to follow retailer terms and condition. Example :- shop owner is not making payment on saturday and sunday distributor wants payment on that day only.
All this information we have shared with cadbury area sales manager his name is sumit but still problem was not solved.
Now cadbury area sales manager his name is sumit he is not allowing to other distributors to give stock.
Shop name :- om mangal mart
Phone no :- [protected]
Very pathetic services given by the cadbury people and that to this service cadbury is giving to modern trade shop.

I purchased a 10 Rs. Dairy milk chocolate today in Delhi. When I opened the pack, I found it to whitish. Since, I am a Dairy technologist I have studied about this defect and thought it to be normal Fat Bloom, but when I consumed it then it tasted slightly bitter.
I have kept the same in my fridge and haven't consumed it.
The Product details are as follows:
CODE D90513 C2 PKD 05/19
The product Bar code :[protected]

Hi team,

We have opened the chocolate today and found there is fungus on the chocolate, it might be something else then fungus but we have tasted it and the taste of chocolate is not good.

I also have sealed packet with me, which you can collect and checked your self.

We have opened around 03 packets and all were not in good condition.

Amardeep singh

[protected]

[protected]@gmail.com

Well i just bought this dairy milk silk oreo (Red velvet). As i opened it it’s smell was so disgusting and still i thought its something else not the chocolate but as it tasted it also have a bad bad flavour and it was not the first time this happened to me few days before too with dairy milk caramel. It was such a waste of money and i seek justification for this as soon as possible....

We buy be chocolates from aadhar store, khamano when be open the wraps the chocolates covered with fungus, we want positive fead back from your site, the store manager sad that it is not our responsibility to check quality of product. Manager ask me contact to custmer care of cadbury. Kindly visit the store. Near icici bank

Regards - gurjeet singh
Mobile no - [protected]

Chocolate had fungus when seal was opened, water was also present. Such an ingloriously low quality chocolate. The seal was not opened up before, so i thought it just seemed like fungus, but was a layer which is specified on the cover of the chocolate, and was fit for consumption. So to check i took out a piece and the smell and taste were not at all in their best. So i knew. I seek an apt apology from cadbury and wish that quality can be upgraded to be at least fit to consume!

I bought diary milk chocolates from a local retailer in PD block, Pitampura. A strong rotten smell came as soon as I opened my packet. The chocolate was not kept in the heat and was proparly refrigerated from my side. But still when I opened the packet I found black degraded patches on the chocolate. This was not the case with one but with THREE of the chocolates. Unfourtunately, my child have gifted one chocolate of this poor quality chocolate to her teacher on teacher's day. I am feeling ashamed due to this mistake of cadbury company. This was not expected from a well known company like Cadbury. Plz contact me as soon as possible. I have attached some pictures below.