Mondelez India Foods / Cadbury India Complaints & Reviews

Batch number D90515 B2 pkd 05/19 dairy milk 13.2 g . The product has many white dots like things all over the chocolate which were looking like some kind of fungus. Although I've ate 1-2 chocolates of same batch and taste is not bad or different yet seems not right. Seems as if something is definitely wrong. I checked online also and found my doubt as correct. Kindly do corrective action

Dear team
Here i let you know about the quality issues with your company product. I purchased dairy milk chocolate with batch details as mentioned below:
Code d90424b1
Pls 04/19
As this packs were well preserved in refrigerator conditions by shopkeeper. On opening i observed mottling and white granular material on surface. On chewing the chocolate granular material with unpleasant experience with taste felt like i never got earlier.
This seems rejected lot marketed, which is very serious issue. Kindly look into the matter and revert with site investigation.
Regards
Pardeep khattar

I have just opened a diary milk chocolate and i saw fungus growth on that. It is very disgusting. It is a 40 rupees chocolate. Cadbury is not taking enough care in manufacturing the chocolates. This is not the way to manufacture chocolates. I want my money to be refunded. So i want to file a complaint on cadbury for not maintaining proper hygiene. This chocolate is brought from amalapuram area. Near redbridge from a backery store.

We bought a diary milk silk oreo flavor today and had the biggest disappointment of our life. The whole package smelled of leaked oil and was stinking. The outer packages seemed drenched in oil, and the whole chocolate smelled of stale oil. We checked if the chocolate is edible, but the package and chocolate smelled of oil. For the higher pricing of silk chocolates, as a normal consumer in india, we expect little more of better quality. I am not sure if there will be any response to our complaint too. Still we want this to reach the respective authorities so that proper quality check is maintained for the product and we hope that others dont come across this bad experience from cadburys, a brand that we all trust, at least used to trust!!

Cadbury is big delicious chocolate brand. But now a day its very poor quality as well as test last month sane issue found in dari milk chocolate and same issue found in today silk plain 70rs chocolate. Chocolate code is k90218 a5
Its completely wasteg mony. Whitesh bar r found in pack. Its effect on health. I am never by again cadbury chocolates.

I bought a celebration pack this week and when I opened a medium size dairy milk, I found that the chocolate is rotten with its colour changed to light brown. 25% of the chocolate is converted into chocolate powder. There is whitish small dots all over its surface. I am not sure what is the reason for this but I would definitely not consider it as healthy to eat. I need an answer from Mondelez India Foods about their quality check and the reason behind this.

I purchased a dairy milk family pack chocolate in june 2019 which was packed in april 2019. When i opened the chocolate for consumption it smelled bad and i tried a small piece which tasted sour and rotten. Who will be responsible for the piece of # i received for rs.100. We buy cadbury products because we trust the brand but it is no more trustworthy. The amount of complaints we see on different platforms can tell where the company stands now... It is not just about money but who will be responsible if our health will suffer.

Hi sir

I have purchased your product earlier and while i was having the same, i found live centipede in it.

The product still have a validity of 7 months and i have shared couple of videos and packing information

I have attached the video and picture for the same, kindly check and hope you take the necessary action as to avoid in future especially for kids.

Regards
Cj

Cadbury details-
Mrp : rs. 5.00
Code : a09120c 2 3
Packed : 01/19. 03:47

Dear sir/madam,
I purchased your 2 nos. Product as above mentioned. 1 cadbury is ate by my daughter which i did not check. But another one i unwrapped it,
Cadbury dairy milk chocolate found musty.
If my daughter felt i'll, who will be responsible??
I captured video of cadbury for record. Provide compensation for the same also action required from your side for customer satisfaction as early as possible.

Regards
Shrikant deshmukh

Dear sir
I am in Gulbarga karnataka /INDIA
My ship name is New Plaza Bakery
Distributor is tottaly damage and unsafe delivery given I am not agree to sell this condition our Chocolate 1 year end but distributor not supply my shop Cadbury
Please my complaint solve my problem
monthly 50 thousand above
Thank you
New Plaza Bakery
Call [protected]

This is regarding 10 rupees dairy milk chocolate that are kids relish to eat. Its a humble request please ban or change the packing of the 10 rupees dairy milk. The problem is the wrapper glue gets mix with the chocolate. The packing is really bad.in the heat the chocolate melts and gets mix with glue in the wrapper. And our kids eat that too. This is really bad. Please do the needful.
Regards

We got this celebration pack as gift on my daughters birthday today and to my shock, we find worm egg like objects in it.. The product was packed on march 2019.

Is this the quality and chocolate expected to be given to kids? Luckily my little one opened the wrapper before consumption else the damage would have been so much because of careless attitude and poor qc of your company. Will never buy or recommend cadbury to anyone in lifetime.

I bought dairy milk when I opened it was having white fungus on it. I kept the product like that only. I have registered my complain in consumer court also. How can u guys sell products like this.
I want compensation and penalty on the company and dealers.
Strict action should be taken because children some time don’t even see and eat it directly. It’s really dangerous.

I bought two dairy milk when I opened it was having fungus on it. I kept the product like that only. I have registered my complain in consumer court also. How can u guys sell products like this.
I want compensation and penalty on the company and dealers.
Strict action should be taken because children some time don’t even see and eat it directly. It’s really dangerous.

Buyed yesterday Cadbury chocolate it was full of fungus. It's the third time I am seeing Fungus in your chocolate.it can be so dangerous for our health.being a regular customer of Cadbury we don't expect this from your company.I request you to please look after this matter & take some serious step.I want refund for this or an exchange for my purchase. it's really disappointing.

The box of dairymilk chochaletes are infected some weird fungus.attached are the pics. This is absolutely not acceptable as our kids health are at risk. The purchase was made in this month in Ratnadeep super market Hyderabad. I never believed some forward messages about infected dairymilk thinking them as competition tricks. But today i was so upset to see as my 10 year old daughter asked me to open and give the wrapper. She has been taking...

I bought one cadbery dairy milk silk (Oreo)
on June 09, 2019 and when opened I noticed that white paper present inside is fully covered with oil. Pack from outside looked normal. Since oil is observed with primary packing material, quality of the product is questionable hence product was not consumed. Details of product is as follows: code: 190223B1, pkd: 02/19
Since this product is not consumable I want compensation from the company.

I had opened a dairy milk today to eat, had half of it to realise there were some weird particles or worms or stuff inside mine
How irresponsible can company get with customer’s health
My mouth got itchy there after and puked too.
If any health hazard happens who is going to be responsible? It was surely not healthy or edible enough it tasted funny even.
Code no. A90312b16 pkd 3/19

I am complaining about a cadbury 5 star. I have opened the chocolate and oil is coming out of it. This is an error in chemicals used to produce these chocolates. Its odour is very bad. Not fit for consumption.

This can even cause anyone's death. How can they be so careless while production? This is not acceptable. Such a big company playing with people's emotions anf health. Definitely the company is responsible fot it.

I want to file a case against mondelez to produce these type of chocolates

I have provided a fridge from cadbury india at sudarshan medical and general stores, priya colony, mumbai highway road, padegaon, aurangabad. It's not working as its motor has been damaged, observed by mechanic appointed by company. I have complained at customer care 3 to 4 times but mechanic is not taking any call. I have got loss of 5000 to 7000 rs as i'm having stock of cadbury. So please help as soon as possible.