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Mondelez India Foods / Cadbury India Complaints & Reviews

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Updated: Jun 13, 2025
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Mondelez India Foods / Cadbury India reviews & complaints page 40

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D
Divya Sangwan
from Delhi, Delhi
Nov 29, 2019
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fungus on the chocolate and smelling badly

29/11/2019
Bought a chocolate of dairy milk from a local store and when i open that pack of chocolate, it was smelling very badly and also there is a layer of fungus on the top of it. It is manufactured by: mondelez india foods private limited, unit no. 2001, 20th floor, tower-3 (Wing-c), indiabulls finance centre, parel, mumbai-400013. The manufacturing date of chocolate is - 02/19 is already expired. I request you to refund my money....
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S
satiablethirst
from Darjiling, West Bengal
Nov 26, 2019
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fuse

Address: Mohani Tea Leaves Pvt. Ltd., 4th Floor, Crescent Court, Jhankar More, Burdawan Road, Darjeeling, West Bengal, 734005

I had purchased a cadbury fuse, from a local shop here in siliguri west bengal. The batch code is m90714 and packaging date is 7/19 b2.

After the wrapper was opened a web like material was found and a pungent smell was sensed. The sample of the product is kept and can be verified if asked.

I am concerned what if, if the product would have been consumed by a kid....
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A
Archana Chamoli
from Delhi, Delhi
Nov 25, 2019
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cadbury dairy milk minis

Address: Flat No 836,8 floor Tower 8 South City,VIP road, Mohali, Punjab, 140603

I bought cadbury dairy milk minis from vishal mega mart zirakpur on 23- nov-2019. And when i opened the packet one mini pack did not had any chocolate in it. The pack was just filled with air. I have made a video of it and can also submit bill etc if required. It is not expected from a big brand like cadbury. We are regular and loyal customers of cadbury from many decades pfa enclosed the pack and video as proof.
. Please revert...
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R
Rohit7462
from Pune, Maharashtra
Nov 22, 2019
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refund

Address: Ravet pune, Pune, Maharashtra

I bought a packet of dairy milk dark chocolate of 199 rs. After opening the packet i noticed that the chocolate has unusual texture due to some fungal growth or something like that. The total chocolate was having the growth. I couldn't take the risk to taste that chocolate. So i clicked some pictures and threw the chocolate away. It feels horrible to see things like this....
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A
Animesh@Kumar
from Mumbai, Maharashtra
Nov 15, 2019
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fungus in cadbury

Address: In front of Dist. Judge Kothi, Ara, Bhojpur, Bihar, Bhojpur, Bihar, 802301

I bought the chocolate from my nearest store in cadbury ara, bihar. When the child ate cadbury he complained of abdominal pain. When i saw cadbury i found it like a fungus. When i complained to the shopkeeper, the shopkeeper said that it is made by the company itself, i have not made it. His code is d90619 and pkd date is 06/19. Therefore, you are requested to please pay attention to this complex as soon as possible....
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D
dinajohn
from Kharagpur, West Bengal
Nov 14, 2019
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regarding the spoiled cadbury dairy milk silk fruit and nut

Address: IIT Kharagpur campus, Kharagpur, west Bengal, Munger, Bihar, 721302

Yesterday i bought cadbury dairy milk silk fruit and nut from ashim singha, iit kharagpur techmarket shop no: s1. When i opened the wrapper, the cadbury dairy milk silk fruit and nut is in spoiled condition which is not in an eatable form. The manufacturing date was 02/2019. And it is mentioned that it needs t be used before 12 months. Kindly look these type of issues as it is like we are not getting the quality products from cadbury anymore....
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P
pro8981
from Mumbai, Maharashtra
Nov 7, 2019
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10 rs dairy milk

I bought a packet of dairy milk of 10 rs. After opening the packet i noticed that the chocolate has unusual texture due to some fungal growth or something like that. The total chocolate was having the growth. I couldn't take the risk to taste that chocolate. My mother tasted and she said that the chocolate has lost its taste. So i clicked some pictures and threw the chocolate away. It feels horrible to see things like this...
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Nirav Goswami
from Mumbai, Maharashtra
Nov 5, 2019
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very poor test and quality

Address: Anand, Gujarat, 388001

I am purchased cadbury gems rs.5 pack very bed test and quality 2 time complain through mail but no response your side i call your representative but still not respond very poor service quality big name poor service not expect this type of service from cadbury very bed experiences improve your service customer experience pls
Nirav goswami
[protected]...
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L
Lakshman Chaudhrani
from Delhi, Delhi
Nov 2, 2019
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distributor settling the damage for 50% says he has received letter from company and not giveing any copy

Address: Chaudhrani brothers,26-15-44,33 gowdans, avn collage down,main road Visakhapatnam- 530001, 530001

Hi sir
I am lakshman chaudhrani, woner of chaudhrani brothers, estd sinces 1964, in vishakhapatnam, door number 26-15-44, main road, vskp - 530001. I had some damage stock since last distributer changed this new distributer from last two years saying yes we will settle the damage as on today he came to me saying on[protected] that we have received a letter from the company to settle only 50% for the 100% damage stock i requested for...
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6
67890Jatin12345
from Delhi, Delhi
Oct 31, 2019
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distributors billing

Address: Jind, Jind, Haryana, 126102

Sir,
I have the retail counter in jind city... Jind, haryana. We, the shopkeeper of jind have problem with the distributor of your company in jind “ jyoti sales agency”
He is not giving the online bill of your company’s software other than he use his own private software in which he can’t give any type of scheme of any product and no scheme letter is provided by him moreover there is not a single person of your company...
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A
Alankrita Saxena
from Bhopal, Madhya Pradesh
Oct 30, 2019
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cadbury diwali free bucket offer is not working

Address: 29-B subhash colony ,Ashoka garden, Bhopal, Madhya Pradesh, 432021

I have played a game of cadbury, in that i have to forward the link of free diwali basket of cadbury and i'll get one basket free, but i have done same process. Still that link is showing only forwards to 5 contacts. Is that link fake. That is official cadbury link. So that offer is fake?
Please do reply. I want my cadbury basket. And i am literally serious about it. I followed every possible step.
Please look at my case. br...
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S
Suryaitsme
from Hyderabad, Telangana
Oct 29, 2019
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totally spoiled chocolate before expiry date

I just now bought a cadbury dairymilk chocolate, when i opened it, it was completely spoiled and even looking dangerous. Even it is not near its expery date, it's really a shame to cadbury company for selling this type of food items. I really feel regret for buying this type of chocolate from this waste company. I want my money refund back. How can a company behave like this cheap with its useless cheap and waste products. Shame on you cadbury...
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Y
yadavabhi
from Noida, Uttar Pradesh
Oct 27, 2019
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product is not edible

Address: 512 Raviwar Peth Tal Phaltan, Dist Satara, Kumbhar Galli, Pachbatti Chouk, Satara, Maharashtra, 415523

Dear sir,

Today i have brought one cadbury dairy milk of rs. 40. From samarth sweets shop located in phaltan maharashtra. But the product is not good it is completely dry and chocolate powder is coming outside from the packet also not smelling good. And colour of chocolate is white and small spot observed on chocolate. Packaging date is in july 19. It is showing 24 months validity.

This is very amazing that...
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A
Adhya Grandhi
from Chennai, Tamil Nadu
Oct 24, 2019
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non receipt of coupon for cadbury basket

Address: Chennai, Tamil Nadu

I followed the instructions given in a what's app message for receiving a coupon inorder to get a free cadbury basket and got a confirmation for age criteria. Confirmation for the final step processing was intimated. Yet i didn't get a coupon till now which was actually supposed to be received within one minute. I checked with the authenticity of the website to the best of my knowledge before following the steps....
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K
Khubooo
from Mumbai, Maharashtra
Oct 23, 2019
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cadbury celebration pack

Alas!!!
A sight of plight...
I guess getting celebration pack as a gift is quite good nd exciting... From now onwards for me its a big no!!!
While opening the pack i was totally amazed by the sight it hold... Chocolates full of fungus. All the pieces of chocolates were covered in small white patches of fungus though the mfg date was 5/19 which is claimed to be eatable till 9 months from the date of mfg.
It was...
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Daksh Mor
from Mumbai, Maharashtra
Oct 23, 2019
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product packaging

I have noticed that all the cadbury products or at least almost all cadbury products have these extra layers of packaging which are not needed and are a waste of resources. For instance, all the dairy milk silk's packaging consists of a minimum of three layer out of which one is plastic, one is aluminum foil, one is paper. According to me and many others there is absolutely no need for the aluminum and paper wrappings especially the paper...
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A
amitcamlin
from Mumbai, Maharashtra
Oct 23, 2019
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false bill of my name

Address: Avas vikas Bijnor, Bijnor, Uttar Pradesh, 246701

Dear sir
your distributor kaushik trading company distric bijnor, Uttar Pradesh, India, 246701, make false bill(Cadbury products) of my name( A2Z stationery) . I am warn him so many times but he did not respond and said it is Cadbury company policy company made your account .please check the issue and take nessassary action.
Thanks & regards
Amit Kumar...
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Rutuja Bobade
from Mumbai, Maharashtra
Oct 21, 2019
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cadbury dairy milk silk hazelnut

On opening 'cadbury dairy milk silk hazelnut' chocolate packet i found live worm inside it although the packaging was intact completely while opening with three layers first the main cover (Plastic with names and instructions printed in it) then the paper wraped around the golden foil cover.

Date of packaging - 3/19
Best before - 9 months from packaging
Chocolate opened on - 21/10/19...
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V
vinay180882
from Mumbai, Maharashtra
Oct 18, 2019
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cadbury dairy milk silk oreo red velvet

Address: 208/6 Saket colony near harmilap dharamshala roorkee Uttarakhand India, Haridwar, Uttarakhand, 247667
Website: Cadburry

Code I90724B1 pkd 07/19 MRP 80 purchased on dated 17.10.19 from Dayal Store, near Saket colony roorkee, Uttarakhand India. I consumed it on 18.10.19 and while consuming each bite smells bad.. I, my wife and my daughter have eaten it. I am worried that what is this... please resolve very fast if something bad happened. I am promised customer of Cadbury and if such relevant to health issue rose then its broke that promise....
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C
Choice Center
from Barddhaman, West Bengal
Oct 17, 2019
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no supply of the cadbury product at my shop in jamshedpur by your distributor

I would like to bring a matter to your comsideration me being a owner of a shop in jamshedpur dhatkidih (Choice center) that i have been selling your products for years but the distributor alloted by you in my area refuse to replace my damage product since last 2-3 years and i think its a quite a huge time and me on repeatedly telling the sales men to do so he has not payed attention to it and on pressurising more the alloted distributor...
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