Claimed

Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Updated: Jan 11, 2026
Complaints 1704
Resolved
851
Unresolved
853
Contacts

File a complaint to Mondelez India Foods / Cadbury India

Having problems with Mondelez India Foods / Cadbury India?

File a complaint and get it resolved by Mondelez India Foods / Cadbury India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mondelez India Foods / Cadbury India reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jayabalaji Sowrirajan
from Delhi, Delhi
Jul 15, 2015
Resolved
Report
Copy
Resolved

Address: Cuddalore, Tamil Nadu

I am in chidambaram, Tamil nadu, yesterday i bought gems ball for my son, in which the given ponda toy is in damaged half the toy only. regards S.Jayabalaji F2, Thiruvarul Apartment, 3/69, 4th Cross Street, Kanagasabai Nagar, Chidambaram - 608 001. Tamil Nadu. Mobile: [protected] / [protected]
+2 photos
Complaint marked as Resolved 
Regarding the complaint the Cadbury people called yesterday and their representative came to home yesterday and they have given a new gems ball also a Frog toy.
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
bad company

Cadbury India — Product contains any meat

Hi, I would like to know whether any cadbury product conatins any meat or related product in the choclate. Regards, As

not spotted

i wont help your delar not spotted i am ratelar and selling your prodect about 1.5 lakh over in month but your delar not spotted me ples help and contect me mo [protected] emil.[protected]@gmail.com
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rasikanand
    from Pune, Maharashtra
    Jul 14, 2015
    Report
    Copy

    Address: Pune, Maharashtra

    I bought cadbury silk 250gm for rs. 275/- from pooja medicals, destination centre, magarpatta, pune. On sunday 12.7.15 it was for celebration of my wifes birthday. On the way back from dinner we had the chocolate and found some foul taste. When i saw the chocolate left over today, i found it has contamination, white layer and spots all over the chocolate. Please note that it was kept in the fridge for all the time.
    Request you to look into the matter and replace the same asap.
    Thanks

    S. G. Mandhre
    M 703 trillium, magarpatta city,
    Hadapsar pune 411013.
    Mob [protected]
    Shrihari.[protected]@gmail.com
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kazi Dovah Imam
      from Kolkata, West Bengal
      Jul 12, 2015
      Report
      Copy

      Address: Burdwan, West Bengal

      I bought a Cadbury Silk Caramello with Code "I50203 A3" pkd on 02/15. But unfortunately it was plain silk with no fillings.I want a company like Cadbury to be much more careful on packing items like this and seek a full refund for my purchase.
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Isha Chauhan
        from Gagret, Himachal Pradesh
        Jul 12, 2015
        Report
        Copy

        Address: Jaipur, Rajasthan

        So yesterday i bought 2 cadbury chocolates. One was bournville and the other one was dairy milk. i opened the chocolate and i saw some white bubbles on the chocolates. i was disgusted looking at the chocolate. they seemed like some reptile eggs. i checked the expiry date but it had not even expired. it was packaged in march 2015 and currently its july 2015. My sister consumed the bournville at night and was feeling sick till the next morning. she was feeling itchy, she even puked. so i'd like you to check the chocolate and take immediate actions.
        +3 photos
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Akhilchan
          from Bengaluru, Karnataka
          Jul 11, 2015
          Report
          Copy

          This is regarding a low quality of dairymilk chocolate found after opening the packet which is well within its expiry date. I guess the packaging needs to be improved as i have been finding the same issue quiet often from past few days. I thought of highlighting one of these issues. Please find the attached pictures of Cadbury chocolate for your kind perusal.
          +4 photos
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saloni Rana
            from Delhi, Delhi
            Jul 11, 2015
            Report
            Copy

            Address: Khordha, Odisha

            My friend and I purchased 2 Cadbury Dairy Milk chocolate worth Rs.25 . When we opened up the wrapper there was no golden foil wrapping the chocolate. The chocolate when kept in open for a day caught white pigments... .I am afraid that the chocolates are duplicate and can ruin any ones health.
            +4 photos
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sid17
              from Chandigarh, Chandigarh
              Jul 10, 2015
              Report
              Copy

              i bought my dairy milk yesterday for eating... i checked the manufacturing but when i ate it, this tasted me something different and when i opened it completely, it was full of fungus i was terrified and irritated... this was disgraceful. incident date - 9/07/2015 number- [protected] email id- [protected]@gmail.com this is a severe case... anything could have happened to me, i like your dairy milk but not this way. all details are on the picture i want a box of dairly milk
              +2 photos
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vishal M.
                from Delhi, Delhi
                Jul 9, 2015
                Report
                Copy

                Address: Mumbai City, Maharashtra

                Hello i am Vishal Markad Today i was having cadbury dairy milk on the occession of my friends birthday in our office and we found white spots all over the cadbury no. of pieces 54 and i already ate some part of it.I think its Fungus growth and the Mfg date is 03/15 as it is written best befor 12 months Code K 50323. My email id is vishalmarkad.[protected]@gmail.com I hope i'll get some reply...
                +1 photos
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                my friend birthday party we have purchase cadbury chocolate at kanjurmarg east mumbai in which one of lot having white pigment on chocolate bar look like fungus.
                we have called customer care of cadbury they answer that that is not fungus but coconut white liquid .
                As we noted chocolate bar was brittle and easily break into pieces.
                so do not purchase of label Code K50323 03/15 B9.

                White Spots on cadbury dairy milk package date is 03/15 - Comment #2191821 - Image #0
                White Spots on cadbury dairy milk package date is 03/15 - Comment #2191821 - Image #1
                White Spots on cadbury dairy milk package date is 03/15 - Comment #2191821 - Image #2
                White Spots on cadbury dairy milk package date is 03/15 - Comment #2191821 - Image #3
                Guys, the whitish layer is called blooming, due to more fat and sugar and change in conditions of moisture. Poor storage conditions or no freezing cause this.
                Its safe to eat this, but taste maybe differ from original taste.
                Helpful
                9 other people found this review helpful
                9 found this helpful
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  inenishashi
                  from Hyderabad, Telangana
                  Jul 7, 2015
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh

                  Dear Sir/mam, I brought 2nos cadbury dairy milk silk for my wife from a shop in Himayatnagar A[protected]A shop . She has eaten half of the Cadbury silk and said the taste was very bad When I checked package, I smell very bad and small holes as u can see in the photo.She has a vomiting also ... Even the product was not expired yet. The expiry date is octber 2015.This was a shameful so brand "Cadbury Dairy Milk" i never expect so . I am filing a complaint against Cadbury Dairy Milk.
                  +2 photos
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sudhaa Veerappan
                    from Mumbai, Maharashtra
                    Jul 9, 2015
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra

                    Dairy Milk chocolate had lots of boils like chicken pox.. Chocolate had chicken pox when we opened, disgusting. Will stop eating cadburys from now on, hope the basic hygiene is taken care of and this issue is addressed asap. For batch no and MFd - ref the pic attached
                    +3 photos
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      husain1983
                      Jul 5, 2015
                      Report
                      Copy

                      Address: Bhopal, Madhya Pradesh

                      Mene kal subha 10 mrp ki ek dmilk cadbury shop se li apne bete ke liye. usme bahut hi ghatak kism ke jiwit kidhe nakle he agar me usko cheq nahi karta to. Shayad aaj mere bacche ko kuch bhi ho sakta ta me cadbury derymilk company ko kal tak ka samy deta hu vo mujhse turant bat kare warna me kal sham tak ispar age karyawahi karunga.my name is Husain Ali from bhopal [protected]
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ankit Bangia
                        from Delhi, Delhi
                        Jul 5, 2015
                        Report
                        Copy

                        Address: New Delhi, Delhi

                        I had bought cadbury silk box (big) and what i noticed i got two chocolates half but packed . i buy cadbury silk often i dont expect such mistakes by cadbury india. I need a response to my complaint. Bar code no[protected] Email - [protected]@gmail.com phn no - [protected]
                        +1 photos
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kiran kodavati
                          from Hyderabad, Telangana
                          Jul 6, 2015
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh

                          I bought dairy milk of Rs.25 manufactured on 5/2015 from heritage fresh super market. When I opened the pack it looks weird as if it's local manufactured product and it looks like as if it's packed ages ago.It tastes horrible as if I m eating rustic iron mixed chocolate. Please don't manufacture such products as most of the kids consume it.
                          +1 photos
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vjay happiest ever
                            from Chennai, Tamil Nadu
                            Jul 3, 2015
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu

                            Hi Sir, Today I have purchased 2 Diary milk (INR 10 pack) from a nearest retail sop, While opening the pack, I have found that one of the chocolate is rotten and smells stinky, The other one is fine. The Manufacturing date is mentioned as 03/15 and its best before 12 months before from the date of manufacturing, while its just been 4 months and I am shocked to see this, What If I have given the chocolate to some kid and they are unaware of it and consumed it? As the diary milk looks same when it is in melted state, I have took some pics for the proof, where you can see that the top part of the chocolate is rotten and the rest of the part is fine. How could a company manufacture a product with so much negligent way? Its mainly consumed by children who will never able to figure out this. This has to be stopped, they should maintain quality, Even it was been refrigerated by the local seller, still it is spoiled, I am deeply disappointed by this and will definitely not make this chocolate as my first priority and have to check it multiple times before eating it in future!
                            +1 photos
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Snehal Raj
                              from Mumbai, Maharashtra
                              Jul 2, 2015
                              Report
                              Copy

                              Address: Vadodara, Gujarat

                              I purchase Dairy milk silk (with caramel) yesterday (01/07/2015)evening Batch code : I50112 A1 Date mfg: 01/15, when I open the pack it was Gungy, Viscous inside layer. Still i trust and eat a piece of it and it was testing so badly that i have to spit it out. I went back to the shop and show it, but he denied to give my money back as the packing was within its expiry limits. I request you to give my money back asap. Please correct validity period of your product as it gets spoiled in test before the expiry period you mentioned. Don't chit the your consumer, I had been great fan of dairy milk but after facing this issue I will think twice before buying next. I hope that you value this feedback and respond to it immediately. At the end I want my money back. It cost half of my salary of the day. Waiting for you respond.
                              +2 photos
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mehveen
                                from Coimbatore, Tamil Nadu
                                Jun 29, 2015
                                Report
                                Copy

                                Address: Hyderabad, Andhra Pradesh

                                Hello i am Mehveen a medical student Today i was having cadbury dairy milk and i found white spots all over the cadbury and i already ate some part of it.. May i know what is this?? I think its Fungal growth and the Mfg date is 11/14 as it is written best befor 12 months Code K 411.16 Is this your service is ??? My email id is [protected]@gmail.com I hope i'll get some reply
                                +1 photos
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  AVIKSHIT ANEJA
                                  from Gurgaon, Haryana
                                  Jun 29, 2015
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi

                                  Bought Roasted Almond 60g bar from M/s. J.K.Provision Store, AL Market Shalimar Bagh, Delhi - 88, yesterday. Code: I41207 C Pkd: 12/14 --- Suitable for consumption Upto 12 Months Price : Rs.60.00 Bar code:[protected] Informed Shopkeeper, who advised to file a complaint directly. Kindly, arrange send replacement immediately !! Thanks & Regards Avikshit Aneja Mob: +[protected],[protected] AM - 175, SHALIMAR BAGH DELHI - 110 088
                                  +2 photos
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sujai Poovaiah
                                    from Virarajendrapet, Karnataka
                                    Jun 29, 2015
                                    Report
                                    Copy

                                    Cadbury India one of the reputed Company worldwide does not deserve to be criticised for the product with poor quality which makes the customer feel bad. Even though it was packed in Apr 2015, Shocked to notice that a couple of Chocolates purchased to be spoilt, when my children complained of bad taste I notice small insects doing the damage and it was breaking into pieces. By then they had consumed a small portion and luckily they did not any stomach upset. When tried to return to the outlet, suggested that to complain the company as it was delivered by the distributor and packet was sealed properly. With such a reputation selling sub-standard product and may be duplicate product occupying the shelf makes us feel sorry as were are being consuming Cadbury since ages and will still continue even though imported chocolates are in the market. As a courtesy from your end I will be privileged if you can arrange to send few chocolates to the address given below. Thanks and Regards, Sujai Poovaiah Ammathi Town & Post South Kodagu Karnataka Indian - 571 211
                                    +1 photos
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                    It is since June 29th 2015 the complaint has been lodged with proper evidence and no action has been taken and there is no response too. This looks to be very casual in the approach from the Company for no fault from our end. This needs to be considered and necessary action taken on the complaint.

                                    Sujai Poovaiah[protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Bikram82
                                      Jun 27, 2015
                                      Report
                                      Copy

                                      Address: Bardhaman, West Bengal

                                      Dear sir, I have purchased 11 pc, Rs 2 pack Gems chocolate for my 2-year old daughter from store of mmaybazar, Durgapur, WB, after eating 2 pack including I felt totally damaged with bad smell, after consuming this my daughter and i suffering from diarrhea, I have still 7-8 pack Gems, what to do? My address is Angadpur (Near Harimandir), Durgapur 15, Dist-Burdwan, Pin-713215, WB, Mo-[protected]. From, Bikramjit Karmakar, Durgapur
                                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jayakumar Govind
                                        from Hyderabad, Telangana
                                        Jun 25, 2015
                                        Report
                                        Copy

                                        Address: Hyderabad, Andhra Pradesh

                                        16 Diary Milk Chocolates of April, 2015 were purchased and 12 packets when opened were found with fungus on the chocolates. Whey such products are being sold to spoil the health of consumers. Luckily that we saw it before kids could consume. Jaykumar [protected]@gmail.com
                                        +2 photos
                                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit