Claimed

Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Updated: Feb 17, 2026
Complaints 1710
Resolved
854
Unresolved
856
Contacts

File a complaint to Mondelez India Foods / Cadbury India

Having problems with Mondelez India Foods / Cadbury India?

File a complaint and get it resolved by Mondelez India Foods / Cadbury India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mondelez India Foods / Cadbury India reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sahiba Sethi
from Hyderabad, Telangana
Jul 21, 2015
Report
Copy

Address: Hyderabad, Andhra Pradesh

I just purchased a cadbury dairy milk from a nearby store .It had the manufacture date 5/15 . I opened it d same day and noticed that it contained some kind of greasy looking substance in it and also some odd looking organisms . Clearly it was not in an edible condition .Sorry to say ...but have now lost d trust in cadbury products .
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    himanshutihal
    from Delhi, Delhi
    Jul 21, 2015
    Report
    Copy

    Address: New Delhi, Delhi

    This has been very troublesome to me. My repeated calls on your query number[protected] has been going unanswered for whole time and i have wasted my huge balance on just to try to reach you. This is very shameful to see such a giant being so ignorant towards its consumers. I am entirely disgusted by your concept. The reason i wish to enquire was about redeeming the cadbury hellojoy vouchers. I have had booked the tickets for today, expecting anyone from cadbury will turn up before that. But you have really blown the plans and i cannot resist to imagine it being some pathetic petty business tricks into fooling the world. If you have any change of mind into helping this guy, then contact me over [protected]@gmail.com or call on [protected]. Voucher details are, [protected] and [protected], booked under the name of Rajkumar Tihal and Himanshu Tihal.
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhishek_silk
      from Delhi, Delhi
      Jul 20, 2015
      Report
      Copy

      Address: New Delhi, Delhi

      Hi, I purchased a cadbury silk choclate for Rs 150 from a store near my home. It was manufactured in march 2015 so there is no issue of expired unit. When I opened it, it had a different taste than usual and was looking as if it is stale(some powdery stuff visible when broken). My kid has eaten some portion of it but the remaining choclate is still with me in my fridge. One more thing, the boxes were missing and it was totally flat choclate(as if it was melted totally and then stored in fridge). I want of replacement of this choclate as the shop owner is not ready to do that. I deserve to have a perfectly eatble unit if I am spending money. thanks Abhishek
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mayank Sultania
        from Ranchi, Jharkhand
        Jul 20, 2015
        Report
        Copy

        Address: Bardhaman, West Bengal

        Today I bought 2 pkt of cadbury silk today on 20th July from m / s Food corner station road barakar District burdwan West bengal .The chocolate had white spots on the entire piece and even it had germs coming out of it. I want a replacement for it or else I will share with social networking sites and even consumer court.need reply at [protected]@yahoo.com
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
        Highly disappointed with cadbury and its profucts .even costomer care no. Cant be reached
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nikhilniru
          from Pune, Maharashtra
          Jul 19, 2015
          Report
          Copy

          Address: Pune, Maharashtra

          A box of Rich dry fruit collection was bought on the18the July 2015. On opening the chocolates they had a whitish layer and the chocolate pieces are flaky which means that the chocolates are expired and unfit for consumption. On closely observing the box for the manufacturing date I found 2 different dates 14/09/15 printed dark and 12/09/14. The new date is reprinted on the old date for the box to be sold. This is ethically and legally not acceptable. Need compensation favourable reply and compensation for this by the 25 th July 2015. The price of the box is Rs 575/-. If no reply/ action is received the complaint along with photos will be posted on all social media.
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            chintans
            from Mumbai, Maharashtra
            Jul 16, 2015
            Report
            Copy

            Address: Vadodara, Gujarat

            Yesterday i purchased a cadbury gems of Rs.10/- from a store situated in Baroda, gujarat. Today morning my daughter was having gems and unfortunately that gems has fallen down and broken and from inside that gems we saw a white coloured insects.
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
            Parents takes lot of effort to earn money. Don't make child fool by making such products.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jayabalaji Sowrirajan
              from Delhi, Delhi
              Jul 15, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: Cuddalore, Tamil Nadu

              I am in chidambaram, Tamil nadu, yesterday i bought gems ball for my son, in which the given ponda toy is in damaged half the toy only. regards S.Jayabalaji F2, Thiruvarul Apartment, 3/69, 4th Cross Street, Kanagasabai Nagar, Chidambaram - 608 001. Tamil Nadu. Mobile: [protected] / [protected]
              Complaint marked as Resolved 
              Regarding the complaint the Cadbury people called yesterday and their representative came to home yesterday and they have given a new gems ball also a Frog toy.
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
              bad company

              Cadbury India — Product contains any meat

              Hi, I would like to know whether any cadbury product conatins any meat or related product in the choclate. Regards, As

              not spotted

              i wont help your delar not spotted i am ratelar and selling your prodect about 1.5 lakh over in month but your delar not spotted me ples help and contect me mo [protected] emil.[protected]@gmail.com
              Helpful
              1 other people found this review helpful
              1 found this helpful
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rasikanand
                from Pune, Maharashtra
                Jul 14, 2015
                Report
                Copy

                Address: Pune, Maharashtra

                I bought cadbury silk 250gm for rs. 275/- from pooja medicals, destination centre, magarpatta, pune. On sunday 12.7.15 it was for celebration of my wifes birthday. On the way back from dinner we had the chocolate and found some foul taste. When i saw the chocolate left over today, i found it has contamination, white layer and spots all over the chocolate. Please note that it was kept in the fridge for all the time.
                Request you to look into the matter and replace the same asap.
                Thanks

                S. G. Mandhre
                M 703 trillium, magarpatta city,
                Hadapsar pune 411013.
                Mob [protected]
                Shrihari.[protected]@gmail.com
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kazi Dovah Imam
                  from Kolkata, West Bengal
                  Jul 12, 2015
                  Report
                  Copy

                  Address: Burdwan, West Bengal

                  I bought a Cadbury Silk Caramello with Code "I50203 A3" pkd on 02/15. But unfortunately it was plain silk with no fillings.I want a company like Cadbury to be much more careful on packing items like this and seek a full refund for my purchase.
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    Isha Chauhan
                    from Gagret, Himachal Pradesh
                    Jul 12, 2015
                    Report
                    Copy

                    Address: Jaipur, Rajasthan

                    So yesterday i bought 2 cadbury chocolates. One was bournville and the other one was dairy milk. i opened the chocolate and i saw some white bubbles on the chocolates. i was disgusted looking at the chocolate. they seemed like some reptile eggs. i checked the expiry date but it had not even expired. it was packaged in march 2015 and currently its july 2015. My sister consumed the bournville at night and was feeling sick till the next morning. she was feeling itchy, she even puked. so i'd like you to check the chocolate and take immediate actions.
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akhilchan
                      from Bengaluru, Karnataka
                      Jul 11, 2015
                      Report
                      Copy

                      This is regarding a low quality of dairymilk chocolate found after opening the packet which is well within its expiry date. I guess the packaging needs to be improved as i have been finding the same issue quiet often from past few days. I thought of highlighting one of these issues. Please find the attached pictures of Cadbury chocolate for your kind perusal.
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saloni Rana
                        from Delhi, Delhi
                        Jul 11, 2015
                        Report
                        Copy

                        Address: Khordha, Odisha

                        My friend and I purchased 2 Cadbury Dairy Milk chocolate worth Rs.25 . When we opened up the wrapper there was no golden foil wrapping the chocolate. The chocolate when kept in open for a day caught white pigments... .I am afraid that the chocolates are duplicate and can ruin any ones health.
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sid17
                          from Chandigarh, Chandigarh
                          Jul 10, 2015
                          Report
                          Copy

                          i bought my dairy milk yesterday for eating... i checked the manufacturing but when i ate it, this tasted me something different and when i opened it completely, it was full of fungus i was terrified and irritated... this was disgraceful. incident date - 9/07/2015 number- [protected] email id- [protected]@gmail.com this is a severe case... anything could have happened to me, i like your dairy milk but not this way. all details are on the picture i want a box of dairly milk
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vishal M.
                            from Delhi, Delhi
                            Jul 9, 2015
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra

                            Hello i am Vishal Markad Today i was having cadbury dairy milk on the occession of my friends birthday in our office and we found white spots all over the cadbury no. of pieces 54 and i already ate some part of it.I think its Fungus growth and the Mfg date is 03/15 as it is written best befor 12 months Code K 50323. My email id is vishalmarkad.[protected]@gmail.com I hope i'll get some reply...
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            my friend birthday party we have purchase cadbury chocolate at kanjurmarg east mumbai in which one of lot having white pigment on chocolate bar look like fungus.
                            we have called customer care of cadbury they answer that that is not fungus but coconut white liquid .
                            As we noted chocolate bar was brittle and easily break into pieces.
                            so do not purchase of label Code K50323 03/15 B9.
                            Guys, the whitish layer is called blooming, due to more fat and sugar and change in conditions of moisture. Poor storage conditions or no freezing cause this.
                            Its safe to eat this, but taste maybe differ from original taste.
                            Helpful
                            9 other people found this review helpful
                            9 found this helpful
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              inenishashi
                              from Hyderabad, Telangana
                              Jul 7, 2015
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh

                              Dear Sir/mam, I brought 2nos cadbury dairy milk silk for my wife from a shop in Himayatnagar A[protected]A shop . She has eaten half of the Cadbury silk and said the taste was very bad When I checked package, I smell very bad and small holes as u can see in the photo.She has a vomiting also ... Even the product was not expired yet. The expiry date is octber 2015.This was a shameful so brand "Cadbury Dairy Milk" i never expect so . I am filing a complaint against Cadbury Dairy Milk.
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sudhaa Veerappan
                                from Mumbai, Maharashtra
                                Jul 9, 2015
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra

                                Dairy Milk chocolate had lots of boils like chicken pox.. Chocolate had chicken pox when we opened, disgusting. Will stop eating cadburys from now on, hope the basic hygiene is taken care of and this issue is addressed asap. For batch no and MFd - ref the pic attached
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  husain1983
                                  Jul 5, 2015
                                  Report
                                  Copy

                                  Address: Bhopal, Madhya Pradesh

                                  Mene kal subha 10 mrp ki ek dmilk cadbury shop se li apne bete ke liye. usme bahut hi ghatak kism ke jiwit kidhe nakle he agar me usko cheq nahi karta to. Shayad aaj mere bacche ko kuch bhi ho sakta ta me cadbury derymilk company ko kal tak ka samy deta hu vo mujhse turant bat kare warna me kal sham tak ispar age karyawahi karunga.my name is Husain Ali from bhopal [protected]
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ankit Bangia
                                    from Delhi, Delhi
                                    Jul 5, 2015
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi

                                    I had bought cadbury silk box (big) and what i noticed i got two chocolates half but packed . i buy cadbury silk often i dont expect such mistakes by cadbury india. I need a response to my complaint. Bar code no[protected] Email - [protected]@gmail.com phn no - [protected]
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kiran kodavati
                                      from Hyderabad, Telangana
                                      Jul 6, 2015
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh

                                      I bought dairy milk of Rs.25 manufactured on 5/2015 from heritage fresh super market. When I opened the pack it looks weird as if it's local manufactured product and it looks like as if it's packed ages ago.It tastes horrible as if I m eating rustic iron mixed chocolate. Please don't manufacture such products as most of the kids consume it.
                                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vjay happiest ever
                                        from Chennai, Tamil Nadu
                                        Jul 3, 2015
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu

                                        Hi Sir, Today I have purchased 2 Diary milk (INR 10 pack) from a nearest retail sop, While opening the pack, I have found that one of the chocolate is rotten and smells stinky, The other one is fine. The Manufacturing date is mentioned as 03/15 and its best before 12 months before from the date of manufacturing, while its just been 4 months and I am shocked to see this, What If I have given the chocolate to some kid and they are unaware of it and consumed it? As the diary milk looks same when it is in melted state, I have took some pics for the proof, where you can see that the top part of the chocolate is rotten and the rest of the part is fine. How could a company manufacture a product with so much negligent way? Its mainly consumed by children who will never able to figure out this. This has to be stopped, they should maintain quality, Even it was been refrigerated by the local seller, still it is spoiled, I am deeply disappointed by this and will definitely not make this chocolate as my first priority and have to check it multiple times before eating it in future!
                                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit