Mondelez India Foods / Cadbury India Complaints & Reviews

I bought two chocolate.shopkeeper says one of them is imported from UK and it's manufacture date is 12/12/14.after opening wrapper on cadbury tere is many particles like aata(grinded wheat) and afer opening another cadbury i see that there is sticky substance on back of cadbury...i taste that the taste is very different..thanku

When I unpacked a chocolate from cadbury ( rich dry fruit ) collection, I found a worm coming out of the chocolate. A kid was about to consume it but lucky we stopped it. It's a serous issue that a child product has worm in it. The manufacturing date is Aug 2014. The box says, best before 8 months from packing.

I got Cadbury promotion voucher for 2 movie tickets by Cadbuy Big CIty rewares on purchase of Cadbury products worth Rs 200. As per voucher guidelines, I registered to below website and submitted booking request with my showtime date preferences and asked to wait for call from them prior 24 hours showtimes. website - cadburyhellojoy.bigcityrewards.in I submitted my booking request two days ago istill not got call from cadbury . i tried call thei number but they dont pick up. they are looting customers and providing fake vouchers to increase their sell of chocolates, they should be banned.

I am retailer of your products in Ramagundam dist -karimnagar, telangana .we have been complaining your dealer about the fault in package of your Cadbury chocolates i.e ecalries the pack has sum 2, 3 chocolates which are open and don't have cover on them .

I m a retailer shopkeeper I have ordered for Cadbury chocolates the number of chocolate present Inside was less than the actual number as if chocolate pieces were less and the distributer does not take this complain seriously so I request u to see to this problem

respected authorized persons of the management, i would like to take your attention to a very important thing. we love your products that is why we consume them but if the negligence about the quality of products continues, we will be left with no other choice than to avoid them. today i purchased a dairy milk chocolate from my nearest dealer but when i opened the packet i found the product was tampered from inside like rat eaten. check your product before packaging otherwise strict steps will be taken against the company.I just Want result very soon.or we will take steps regards. Somenath Baidya 25, Hari Nath Dey Road, KOLKATA-700009 Phone No-[protected]

I got Cadbury promotion voucher for 2 movie tickets by Cadbuy Big CIty rewares on purchase of Cadbury products worth Rs 200. As per voucher guidelines, I registered to below website and submitted booking request with my showtime date preferences and asked to wait for call from them prior 24 hours showtimes. website - cadburyhellojoy.bigcityrewards.in I submitted my booking request on 1st Jan 2015 (last thursday) and provided preferences for 6th/7th Jan 2015(tuesday and wednesday) showtimes. On 5th Jan 2015(Monday), I received SMS that someone tried to reach me over cell but fact is NOBODY has called up. Suddenly next day, I received similar sms mentioning my request is denied since they tried multiple times. This is fake notification and fact is nobody has called over my cell. When I tried to reach them back over [protected] (Customer Support) then body picks up call(as I kept hearing some music). This is planed day time loot to boost sale of Cadbury products. I am very disappointed. -Ashish

Hi Bought dairy milk today and the manufacturing date on d same was Aug-14 and it was 12 months for expiry. But when I opened it, that was smelling bad and also looked terrible. Pics Not getting attached due to file size. Let me know the email id Didn't expected this. Whenever I got any of dis kinda msg I always ignored thinking competitors trying to discriminate brand but after seeing this I will always believe such message. Forward as much as u can. Sonal +91-[protected]

I have purchased cadbury dairy milk silk 60 gram at Trichy junction on 30th Dec.When I opened, it is like powder and slightly bitter in taste. Code No H4061c, 06/14 B, Rs60/-. i have kept it safely in the fridge. pl arrange to collect and replace it with a good one. Ravi.K, [protected].

product details: code: H40204 Pkd:02/14 C1 I have purchased the above product on 29/12/14 from Dhanya Supermarket, Kottarakara, Kollam (dist), Kerala ph:[protected] When I opened, it was almost in powder form, colour faded with no flavour and taste. I noticed that it was almost 11 months old and is still being one month away from expiry date whichI didnt notice at the time of purchase. I feel sorry that i could not have my favourite chocolate.So kindly take steps to correct such measures.

I am Puru Living in new delhi.no one picks up the phone no [protected].i have submitted my info on the site cadburyhellojoy.bigcityrewards.in it said that a person will call you after 24 hours but no one called i wanted to ask that the movie voucher is valid or not.please let me know as soon as possible

I am from Madambakkam, Chennai 600126, yesterday I bought 4 Cadbury's 5 Star 10 rupee chocolates from nearby shop, when I bite a little it's full of mud like materials inside the chocolate. The chocolates which we give as a gifts especially to small kids such a unhygienic chocolates will be harmful for them. pls look into this take corrective measures to supply quality chocolates .

Dear sir, i recently purchased two cadbury dairy milk silk on which it is written free coffee treat for 2, but when i called on the no. to valid this offer they said that this offer is not valid. Before taking these silks I asked at the counter if this offer valid or not, they told it is valid and on this pack it is nowhere written that this offer is no more valid . In this case i was not at fault as i even confirmed at the billing counter . Sir please make this offer valid . Thanking you in anticipation, Diya Hans

Dear Sir, I recently purchased a Cadbury Dairy Milk Silk (Orange Peel) from my home nearby bakery on 22 December 2014. The centre of attraction for buying this chocolate was an offer from Cadbury written on the Pack "Free Coffee Treat for 2 with this pack" at Cafe Coffee Day Outlet. However, to my dismay after calling[protected] to submit my code ([protected]), the phone auto reply answered this offer is not valid anymore. Further, the website (cadburysilk.bigcityrewards.in), where this code can be submitted also doesn't work. On the pack there is no indication about the expiry of this offer, otherwise I would not have bought this product at first instance. Please let me know how Cadbury is going to honour their offer to me? The package material including the product is kept intact with me. This is a clear case of cheating the consumers by declaring a tempting offer which force a consumer to buy their product, but when trying to avail the same then there is no honour to their offer. By not displaying their "expiry of offer" on the pack is a clear violation of hiding information and facts from the consumers. The message like: this offer is not valid (on phone) or their website not working itself suggest this as a bogus offer. I have enclosed here (in attachment) some pictures of package indicating the said offer. Kind regards, SJ

Dear cadbury team, im d huge lover of cadbury product we are high amount for paying diary milk and other product of yours . a day before i bought a diary milk silk it found with fungus on the surrounding of the chocolate with white blooming . i really shocked . i get that chocolate to the shop they said they are not responsible for this kind of thing n they tel to ask in company . so i register complaint about your product with hurted heart about your product

I bought three cadburry silk almond on date 10 december 2014, Manufactured on april 2014 with a period of 12 months to use it. they were in good condition as per packing, however when i Opened first one, it has some fungi in it which usually happens due to moisture. But i though may be one has bad packing, but similar incident happened with second so i have that as in that situation with third one as completely packed situation. I went to vendor (Relaince fresh), but they are not taking any responsibility so i am forced to contact you. Looking for an action from your side asap other wise i would lose my trust on my favourite chocolate making company.

So today i got 2 5 star chomps from the nearest grocery store. I had one already in morning!!! While sitting in my office an hour back when i thought of eating the other one, i opened the wrapper and as i was about to put that favorite chocolate in my mouth i was horrified. crawling came an insect! Next peacefully was a white slimy worm sitting comfortably in my evening chocolate. I'm horrified! As soon i as unwrapped it tiny black insects came rushing out from the bar :( Let me tell you I'm a die hard chocoholic and this has moved my trust in the quality of the chocolates that you guys are manufacturing? Live, live insects having party in my bar of chocolate???? You increase the bloody prices of each chocolate bar and then you put insects in them???? Shame! I'm furious and people mere apologies wont get customers back!

I abhishek jaiswal bought the pack of cadbury celebration ( Code- F41008A*, PKD-08/10/14) on 19/12/14 . It contained three units of five star chocolate, out of which i found two of them in a bad condition. the chocolates were not in there original look, it was more ruged with unusal bubble allover it . I m a great lover of cadbury chocolate and never expect such a mistake to happen from your side . please take a action against this as soon as possible . very much disappointed with this.

I have bought a packet of Cadbury bournvill, Manufacturing Date is Oct'2014, When I opened the packet I was shocked seeing the chocolate, as d chocolate was covered with full of fungus over it. The chocolate is in very bad condition…. This is not expected from a reputed company like Cadbury. Hence forward I will think twice before picking up a cadbury product. It will be appreciated if the company take a quick action against this. Code = T41027

I bought a packet of Cadbury silk caramello chocolate by paying a heafty amount of 160/- INR for it as i wanted to gift it to my 5 yr old daughter as today was her birthday, but to my horror as she opened the packet there was a fungal deposition all over it. This is a very serious issue and not expected from a brand like yours, till the time i realised the same my daughter had already consumed some part of it and immediately started feeling uneasy and vomited. I had been a cadbury fan since ages but now i feel that i have to rethink my loyalty with your brand and also the company need to rework on your quality control procedures. I demand a written explanation for the same and also seek a service recovery from your end as soon as possible or else i will not be left with any other option than taking this up to the consumer forum.