Mondelez India Foods / Cadbury India Complaints & Reviews

Respected Cadbury India
On 12th of September 2022 I bought a packet of celebration and where I was given a dairy milk. When I opened it up i was upset to see the white layers on it and the condition was not at all good. It is totally unsatisfying that being one of the best companies of the world few products of yours are getting damaged due to packaging or some other kind of issues. We are not so rich to buy Cadbury all the time. Kindly do the needful. I am attaching the photos too below. It would be great if you kindly help me out in this situation. I have high expectations from Cadbury India.

I bought a Cadbury dairy milk silk and it's printed expiry date is February, 2023. Today (12th September, 2022) when I teared the plastic wrap, a foul smell came out. Then I saw the chocolate and it was covered with fungus.
I believe this happened because of negligence during packaging. This is unacceptable, I didn't expect this kind of negligence from Cadbury India.

Chocolate that i have bought today from (saket store budaun up india ) is smelling very bad and oily and rotten but it is not expired according to its date...it taste really bad and can not be eaten...

Hi team,

I bought a box of 6.6 gram chocolates and i opened it, it had small white spots all over it, it was infected. Cadbury is such a big firm and i never expected this kind of products from them. I want proper explanation on this.

Package details are below:
A20214 C 2 PKD: FEB2022 02:28.

Thanks and regards,
Praveen N.

This is my 3 time to find fungi on dairy milk silk chocolate. First I thought it is the white layer that they have mentioned on the package and had few pieces but later I found it is actual fungus on it. It is extremely disappointing to get a molded product. It's expire is "next year".
It is not my first time though, during Rakshabandhan I bought a cadbury celebration box, every single chocolate in it was molded and was consumed by my 12 year old brother. Later in the month, I was gifted 2 more silk chocolates and both had fungus on it.
It was shameful that such a big company put out such products in market. Hoping for a follow-up and compensation for the inconveniences caused or expect complaint in legal forums.

Yesterday I bought cadbury daily milk ₹5 chocolate15 numbers. The chocolate is crispy there is no chocolate taste. Please solve this issue, I attached photo of the chocolate which I bought.

I bought red velvet chocolate. When I opened it the smell of chocolate was so foul . Then I tried one piece in inner side of chocolate there is fungus. Then I threw it . I request you to look at the matter and refund my money

Wish to complain about my recent purchase of Cadbury chococakes brand. I purchased 22 packets of this brand for distribution. This was purchased from Haikosupermarket, Powai, Mumbai, Maharashtra, India .
Not only am I disappointed but I am shocked at the turn of events.
Instead of getting what we purchased we have received 4 packets which were tampered in some way or the other.
Empty packets
Broken content packets
The item which claim to be of 21gms weight is actually only 10 GM's!!!
This is such a huge let down!
Please see the attached pictures and videos to get an idea of what has happened.
I placed trust on the brand and this was totally unexpected. It was not only insulting but publicly embarrassing to face such a situation.
This is a very bad experience and I want to bring this to the notice of the right people. If I do not hear back with an explanation, I would not hesitate to make this incident public on social media to create awareness about this kind of blatant cheating by the brand. Least expected from a brand like yours!
As a customer, the company owes me an explanation for this!

I purchased temptations almond retreat and got a half and deformed chocolate inside and it look unhygienic too. This had happened twice. If you can't maintain the quality then simply don't sell it. Its my hard earned money.

When i eat that chocolate i feel some different type taste and smell before buying only i checked date and everything. But when i eat it it was not good i opened complete pack of the chocolate i same small white dots on that and smell dots on that like fungus...

I got cadbury celeberation and 1st chocolate i opend silk it had a very worst odor it stale or smell as if it has some kind of chemical or petrol etc plz change it as its not fit for consumption

Dispute item

I got chocolate 3 days ago and kept it in the freezer and forgot about it. But after 3 days i noticed a strange smell of petrol Or kerosene and found out that it was coming from the packet of dairy milk silk oreo. It's wrapper and foil was completely drenched in oil. The chocolate is also not at all cheap at it was a 175₹ chocolate, and when you give so much money, you have the expectation of a good quality product.

I opened my Cadbury 5 star, just to find chocolate bar covered with white dots all over and patches of dark brown colour on some parts. There is no expiry date or manufacturing date mentioned on the packet.
MRP- 10.00
Bar code number[protected]

I purchased a dairymilk chocolate which is expired by the quality but the chocolate is under expiry date...the expiry date is 02/23. My daughter was about to eat...but I stopped her...

My chocolate is smelling like [censored] like it is stale. I don't know what's the problem but it's not good. I have eaten this silk Oreo chocolate so many times nd it tastes so good.

Product code:[protected] [protected]
Purchased on 23/8/22, mfd date 03/05/22
Had fungus on it
Major health violation

Today, when I wanted to do some stage with great love, I gave a packet of 10 rupees Cadbird Cadbury Cadbury Cadbury Dairy Dairy Milk but got mold in it, you have broken my trust.

My name is Shubham Punia. I am the owner of SK TRADERS shop which is located in PARAMOUNT TULIP, DELHI ROAD, SAHARANPUR, UTTAR PRADESH, 247001. I am recieving my orders timely from my distributor but since one month i am not recieving my orders because i asked my distributor to pick expiry products and not recieving my calls also. So please look into this matter because i have no products to sell. My distributor name is aditya.

Hello sir my name k.rama Chandra rao i am one o[censored] r valuable wholesaler o[censored] r product i am not getting stock from u distributor regularly and saying that the stocks are not given by the company and wrst behaviour by them
and my shop name is sri ramaChandra durga kirana, kothuru center, Alamuru mandal, 533232, east godavari district