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MoneyTap Complaints & Reviews

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Last updated Feb 27, 2024
Complaints 375
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MoneyTap reviews & complaints page 19

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S
Sumanth Babu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card was rejected by customer, yet asked for annual fee

Address:Pune, Maharashtra, 411038
Website:www.moneytap.com

Hi all,

Recently i had submitted all my doc, i was told that a person would visit my place for signature and this didnt happened hence i had called and rejected the money tap rbl bank card yet it was dispatched, i had later the rejected the parcel hence returned to bank yet bank is charging me fee of rs499

I dont have the card, neither i had taken any service form moneytap or rbl bank

Please...
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M
Madhu Koundinya
from Bengaluru, Karnataka
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mis using my credit card without my permission

Address:Bangalore, Karnataka, 560050
Website:moneytap.com

Recently i applied for a personal loan with money tap... For which i have submitted all the docs and got approval for 53, 000/- (Previously they told 3 lac will be the sanction amount). And they have issued a moneytap rbl card and asked me to use the card for transferring the loan amount to my bank. I did, later without my knowledge they have taken 25500/- and 25500/- from my card on 19th december 2018. Now am getting a due payment msg from...
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S
skbrilliantsan
from Mumbai, Maharashtra
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supercard 5369077255630255 money refund

Address:Mumbai City, Maharashtra, 400703

With reference to credit no [protected]. The amount o[censored]sd 65000 which was transferred to my previous bill, that was debited from one account but did not credit to my account no.
I also emailed for transaction dispute and thereafter they gave me temporary credit card for that statement.
But now the current bill which has been generated and the temporary credit card which has been provided was taken back from me. Now for...
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Y
ysatishk
from Hyderabad, Telangana
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charged me extra in moneytap card

I have taken moneytap card. And i have taken 100000 from this card as a emi. I was paying emis regularly. But recently they are charging finance charges apart from emi amount. Because of this wrong calculation i was forcefully need to pay 2200 rs/- unnecessarily. This is causing me to pay extra than the agreed interest rate.

I have mailed money tap mentioning the same. But no reply from moneytap team.

Can you...
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R
rambabu nukala
from Hyderabad, Telangana
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regarding loan approval

Address:Hyderabad, Andhra Pradesh, 500049
Website:www.moneytap.com

My name is NUKALA RAMBABU I have applied for a loan in money tap and the loan has got approved of amount 1, 21, 000/- it was a pre-approved loan and their person has came and collected the document on the next day and on the same day another person has came for the verification. I have successfully submited the documents and the verification also had gone well.all these process and verification has reflected successfully with green tick mark...
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S
selvaraj thainees
from Chennai, Tamil Nadu
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money tap via rbl fraud

Address:Chennai, Tamil Nadu, 600050

Hi

I applied money tap loan for emergency purpose - 50k for emi 36 month (Interest 16 thousand)

1st stage - 35 % loan approved after received messgae.

2nd stage - money tap via rbl credit card compulsory 3000rs annual if not ok means loan cancel. Emergency purpose i agreed.
My loan is 80% approved.

3rd stage - money tap via rbl medical policy compulsory 12000 rs annual if...
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V
Vishakha Sardar
from Mumbai, Maharashtra
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why my money is not transfer

Address:Mumbai City, Maharashtra, 400028
Website:Money tap

Me do din se try kar rahi hu because i want money urgently but money is not transfer in my account what is the reason apke customer care wale bhi kuch bhi batate aur mera credit limit bhi abhi khatam nhi hua to for q transfer bhi ho rahe he me do din se apko sms kar rahi hu ap reply bhi nahi karte to muze kaise pata chalega ke what is the problem?...
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I
Irayya Hiremath
from Mumbai, Maharashtra
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unnecessary charges has been applied in the bill

Address:Bangalore, Karnataka, 560076
Website:www.moneytap.com

While applying for loan they said they will charge only processing fees of rs 499/- + gst and also they said its refundable in 2nd month, but after taking loan in first bill they have applied unnecessary charges and sent rs 7, 343/- bill amount to me for just 50k loan even it not includes first emi also.

The charges applied by the moneytap for me are listed below

Limit setup fee: rs 3000/-
Processing fee...
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R
Ramesh Kadam9029
from Mumbai, Maharashtra
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worst process and foolish to people

Hi,
I provided all document on 17-oct-2018.
Since 10 days my status freeze in one state (Final approval by dmi)
I submitted the documents since last week.

Worst process i seen ever for less amount.
But i contacted with dmi finance they are told me we not any application for your name.

They are foolish the people taking document for misuse may be.

Foolish company and...
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R
raviarya949
from Gurgaon, Haryana
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fake commitments

Address:Bangalore, Karnataka
Website:www.moneytap.com

I have paid my first emi on 5 oct 2018 as per there policy payment will be got updated in there application within 3-4 days but its been 20 days payment is not reflection in the application. I have also contacted the moneytap cc team but they did not reply on mail and could not able to provide the right resolution.

Even i have post the issue on facebook but they did not reply. All the people in the moneytap are fake they do...
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D
Deepak Simha
from Bengaluru, Karnataka
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repayment of loan

Address:560041

Hello,

I made my 1st emi repayment of inr 6671.00 on oct 11, 2018, through rbl payment portal as directed by the app itself.

However, i am getting messages from moneytap to make the payment as it is past due date.

The payment made does not reflect on the mobile app

I need this sorted out immediately.

Appreciate a call back from moneytap.

Best regardsbr...
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S
Sagar Singh Dagur
from Noida, Uttar Pradesh
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payment done still not updated.

Address:122101

They deduct the 2nd emi amount from account on 5th-oct-18. But still it is not getting reflected in the app. I have mailed them everything like transaction id and they said it will be updated shortly. It's 10 days now i have mailed them three times now and they have stopped responding to my mail. Next tym you won't be able to auto debit the amount, i will make sure of it. Pathetic service....
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S
srikrishna1234
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi has been paid before billing still not updated in the credit card

Address:Hyderabad, Andhra Pradesh, 500016

Hello team,

First of all "rbl creditcard customer care not recheable properly.

[protected]

My concern is that

I have paid my emi"4, 529"before my statement generated date 12th sept 2018.

Still the emi has not been reflected on"money tap"account.

Got a message stating that you need to pay the"emi"
I have paid my"emi"on 4th sept 2018" rs "4, 375"br...
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Address:Thane, Maharashtra, 421204
Website:www.moneytap.com

Hello all,

Please don't take loan from moneytap. Either their mobile app and system is not in sync with rbl bank. I took 52k loan on 12 month emi and now getting calls from rbl bank that outstanding amount is 54k and i am charged on daily basis.

Today got call from manisha - rbl bank (Delhi) who says i[censored] don't have capacity to pay for credit card don't go for it. The customer executives talks so rude. Need...
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V
Varunn Vora
from Gurgaon, Haryana
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denial of loan application

Address:122002
Website:Wwwmoneytap.Com.

I applied for a personal loan with moneytab & they told me that i have a pre approved loan which can be dispensed anytime i want. The whole process was smooth to show the user that it works & at the end to decline the application without giving any reason.

If i had a preapproved loan that indicates my cibil was clear then why rejection. Its only a scam to get more money out of government & fill there own pocket.
br...
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