MoneyTap Complaints & Reviews

Hi

This is jaydeep goswami
1 have 2 emi pending
(3535 & 3536)
But from my account emi amount deducted double pls help me
What is the reason of deduction double emi amount..
3536
3536
3536
3985
Total 14593 deduction done from my account...
Only pending 3536 and 3985 rs but on 9th april total 14593 deducted from
My account
My register number...

In am emergency i have availed loan from money tap. I have met the foreclosure requirements and last month 27th i have dropped mail for foreclosure. I got an immediate reply stating foreclosure will be done from 10th of every month.

Now i have requested for foreclosure since then i am not getting any reply from them. I have given several remainders also. I have dropped mail to management people also. No response from them...

Cheater service has been provided by your team, inspite of giving several reminder and mails to the moneytap email id and also share the screen short for the foreclosure of the loan amount again debited the same amount from my acc and now asking for the further emi and also levied me the bounce charges.
This is really pathetic services 😠 given by your team i will stop using your service from now on words take your money that to...

This is with reference to the above i request you to permit my emi deferment for 3 months. Please do the needful
My name : francis barthalome
Transaction id:
1. [protected]w[protected]
2. [protected]w[protected]
3. [protected]w[protected]
4. [protected]w[protected]
5. [protected]w[protected]
Email id: [protected]@gmail.com
Thanking you.
-francis barthalome...

Hi,

I have raised many complaints regarding this i delayed my february payment.
Upon request from your executive team
Phone number of executive :
[protected]. On the link what ever she sent i paid but she sent some wrong link i got to know after payment. I have attached the bank statement for the same. Please take action against your executive. Upon reverting the same issue she didnt reply anything. br...

I took 10, 000 loan from this app and i have completed all the payments also. But still it showing dues. And this app take extra cash of mine. That is they did some transactions by using my upi pin number. I have almost lost 4000 rs.
I have tried to contact contact them, their all numbers are switched off and not existing. I have their two numbers....

I used Moneytap app for transfering money from my RBL credit card to my account, but it was aborted and didn't credited to my account, now they have raised bill, and the bill says that I used my whole limit of 59000, where as I used only 26000 to 27000, now moneytap team is not responding, just send a mail per day, giving fake assurance.This is mental torture, please help me on this....

Hi,
my name is kavin, march month emi amount is not debited from my account i was enquired, but the bloody money tap people send me below email like
thanks for reaching out.

I understand your concern and I apologize for any inconvenience caused in this matter. Due to the recent update in the banking sector, your EMI payment auto-debit got affected. Do not worry, if your EMI payment has not been auto-debited...

I had taken two loans from moneytap and have closed both of them. But even after sending several email, they are not updating on of my loans. They show still a hefty amount to be paid. I have asked several times to resolve this and close the other loan as well. But no one cares. They dont reply to emails.
When asking for help, they keep sending me update for one of my loans but the other loan is still open which no one is updating...

Dear sir
I am harshit i apply for loan i got 80000 rs
My emi deduct on time there is no issue but in march month my emi not deduct from my acct. To due some issue

Some body call from your company n told me due to some error we not able to deduct your emi.
Please send us online
I said ok please send me link they refused to send link i said ok

They send me acct. Details on watsappbr...

This month i've tried to contact moneytap to collect the emi cash from me as i don't have balance in my account but none of their number working and the executive who use to call me were not picking my call. I'm totally harassed by my bank and moneytap. Previously also the entire salary has been taken from my account without my knowledge. Please help me...

I've sent emails and also contacted several times to cancel the auto debit facility as there was no balance in my hdfc account, still moneytap keep sending the request to my bank which caused me a high banking charges. They also applied their late payment charges. I've sent an email to my bank as well but they still not cancel my auto debit facility and keep adding the charges on my account.

This month i've tried to contact...

I have an enquiry about my 1st emi and i have been sending e-mails to customer care for the past 20 days and there is no proper response. I have paid my emi through auto debit, however i'm still getting sms and calls everyday asking me to pay the emi stating that i missed the due date. This is ridiculous. How you guys are tracking the payment? We do not have a contact number to sort this out or at least enquire about what is going on. Can...

For urgent emergency issue i had transferred rs 3000 from my moneytap rbl credit card. When i had put the otp during the transaction it showed ' success' but till now it is not reflecting in my beneficiary account.

I had called 5 times in the customer care of rbl and they are unable to give any solution, only asking to wait for 24hrs. But as i know bank transfer takes 10mis. Also the transferred amount already deducted from...

Hi,

I have already done a foreclosue of loan id dmi[protected] on jan 22nd 2020 but its been more than a month i haven't received any noc. They guys have debited its emi again even after foreclosure in feb & march. I want my money get refunded with noc. No resolution provided yet. They even don't reply my mails.

Everytime their executive says i will get my noc in 3-4 days and always make false commitments....

I started getting calls stating reminder for payment.. Like 10 days before the due date.. Every day 3 calls from different guys of the team.. Asking when will i pay the emi.. And they don't wait for the due date.. Even when your not a defaulter.. It's their process to remind it seems.. Like every day... I[censored] don't answer they will even whatsapp you..
Credit card team from rbl tnagar calling branch.. Team leader.. Deepan.. I have atleast...

Paid foreclosure load amount to account details shared by moneytap through NEFT .
but in moneytap app still they showing i used amount 9k odd, but already i cleared full outstanding balance.
they not replying any mail at.
no contact number to contact them.
they will tel 48 hours but not reply almost many times.
dont know whom should i contact,...

A 60000 approved loan approved for my married on last year june month. But the worker cheat me as 3000 service charge. Finaly i got only 57595 after less 2405. But the person, the account name girish plan for cheat me as 5000. But i had only sent 3000 on same day of loan approved. Please give my 3000. I paid 9 emi clearly maximum with in 2nd on every month. Please i belive your all clarification. But the person cheat me... Help me. I have...

I paid my foreclosure amount on jan-15, 2020. I provided screenshots to customer care service. They told me that they are going to forwarded that to concerned team (Dmi finance). I sent emails everyday to customer support in order to get to know the status of my foreclosure loan. Every time they are saying the same thing. I called to dmi finance after 15 days in order to get to know the status of my foreclosure loan payment. They told me...

Hello moneytap,
I have got loans through your portal but i need the sanction letter from your side and also repayment schedule for the same and i have emailed on the support id but there was no reply from your side.

I want the letter and schedule on an urgent basis as there is a query with my ca which needs to be resolved.

Please revert back with the solution...