MoneyTap Complaints & Reviews

My emi of amount 4490-/ was auto deducted from my account on 6th feb but i'm still getting messages and emails for repayment. Even after multiple emails to customer support i'm not getting any response from then also even i shared my bank statement to them for the payment deducted from my account. Please find the attached bank statement where it is mentioned that the payment is deducted from my account from dmi finance....

I had taken the loan from Moneytap application but now when I wan to make an inquiry regarding it, every single number mentioned on the website is showing call forwarding.Since 4 days I am trying to connect him but all vein.I need them to contact to me because I have no option to connect to them.IT is my worst experience through this company that I am going through.
This sis my no :[protected]
I want the company to connect to...

In have been already registered a complaint requesting to extend my EMI date to 10th of every month, having confirmed by your concern thru watsup message the EMI was fixed on 10th of every month.

Again this time I got a message to make payment on 05th feb 2020, still after repeated reminders why you represent the cheque which get bounced & Rs. 295/-charges incurred in my account from last 4 months that too my CIBL gets hampered.br...

Money tap has taken emi on 5th of jan 2020 and its reflecting in my bank statement and also the amount is been deducted but in the app they have not updated and mentioned its as payment overdue and affected my cibil as well. They do not have customer care number as well.. My emis are all on time and now that they were affecting my cibil i have made double payment for jan 2020 and they have scammed me like this. I have attached the bank statement...

Hii...
My self ranjana makwana pls codinate with me
So many time i called ur customer care and ur collection department sign my nech ecs none came so many time i told collection department also effect my cibil i will not pay online bcoz of my cibil request pls sole my problem 1st emi and 2 emi ur tellecaller told me madam pls paid i ll send my ecutive i trust them i did none came again same thing doing pls 1st resole my problem...

Dear team,
Thanks for loan approval and credit card but what's the point in giving me the same bank credit card which im using already then so you merged my both card and now the credit limit showing in both same. So what's the point in giving me two card. If i can't use them. I have applied for loan of 69000 you approved for 50000 and then reduced limit with my another cards dues. I was going to pay my credit card bills with you...

I had two loan accounts in the app and wanted close both. I requested for the foreclosure through mail in december. I could close one of the accounts, as another one was giving trouble while doing payment.
They couldnt resolve the issue and had to pay january 's emi. I have been sending mails almost daily about this issue as there is no customer care number. There has been absolute zero response from them. I dont know what to do....

I want to foreclose my loan account but not getting any response from 1 week.in app there is no steps for foreclose loan account. Also no contact no is mentioned in app.
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© 2020 consumer complaints...

I have taken couple of loans through moneytap application. I have also paid 3 EMI's as per their policy to meet the requirement of fore-closure.
But now they are not responding to me, they are just asking me to mail after 10th. After that also they did not responded to my mail and also not on the top-up email which I had texted them.
Most frustrating thing is that they don't have any customer care number to talk with and get...

The watch and bluetooth are not good to use. I think they are the damaged piece i don't want that two products it's just look like a toy i already given this complaint when they delivered. I don't ne ited any replacement for this i want my money so kindly e refund my money. And the delivery date is december 11.in such days i am trying to return these products. I already registered this complaint on the official website of todaylivedeals.com...

I have a loan from moneytap, i have marked e-mail to moneytap to pre close my loan one the executive replay over e-mail after 1 week that pay this much of amount in order to pre close the loan. I made the payment as requested and share the payment receipt over the e-mail, now its 10days over however my loan is still not close even i haven't receive any reply over the e-mail too.....

I have already paid my 3 emi's and this was notified to the moneytap team. I had received a foreclosure details with account details to transfer the amount and i have successfully transferred the amount to give account details and its been over a week i didnt receive any update.

Please i need a response on this asap or else i might have to take very serious action on this....

I have a loan from moneytap, i have marked e-mail to moneytap to pre close my loan one the executive replay over e-mail after 1 week that pay this much of amount in order to pre close the loan. I made the payment as requested and share the payment receipt over the e-mail, now its 2.5 week over however my loan is still not close even i haven't receive any reply over the e-mail too..

Third class company and third call employee...

1) i have taken loan in moneytap application, i have paid 6 emi qas per their policy to meet the requirement of pre-closure. But now they are not responding to me, they will just ask to mail after 10th but after that they dont respond at all. I already mail 15 times but same reply, most frustrating thing is they dont have any customer care number to talk with. Please let me know how to get this resolved.
2.in september they debited...

I have taken loan in moneytap application, i have paid 6 emis as per their policy to meet the requirement of pre-closure. But now they are not responding to me, they will just ask to mail after 10th but after that they dont respond at all. Most frustrating thing is they dont have any customer care number to talk with. I think many people are facing similar issue as i see similar complaint when searched in google. Please let me know how to...

I have had a loan from moneytap for 51000. I have paid six emi's and now want to forclose the loan. I have sent them several emails and contacted dmi finance as well who is my loan vendor. None of them have taken any steps to close my loan and they never reply to the emails i sent them. They do not have a customer care number as well. I have also sent them emails stating that i will not be in country and hence want to foreclose my loan as...

Hi,

I wanted to foreclose my loan with moneytap and trying to contact for more than 2 weeks now and i’m not getting any response from them. I tried to connect with dmi finance which is lending company on their portal complaint no[protected] and to their phone number mentioned[protected] no one picks it up. Also contacted to call center but it keeps you in the waiting only and no one responds - [protected]. I’m not getting...

I am mr mayur r joshi.

I taken a loan from moneytap from online, after that i mail mark to money tap and its sister company which is dmi finance for a loan closure.

I mail mark to money tap and dmi finance from last 1 month but they not response properly and not provide foreclosure letter.

Company details given below:

1) moneytap mail id : [protected]@moneytap.com

2) dmi...

I have requested for for foreclosure of 2 personal loan accounts from money tap/ dmi finance on last week of oct. After sending a lot of mails i got a response on 31st oct. On practising the loan and i made the payment on 31st oct itself and mailed them the payment proof.

But on 5th nov 2019 the emi of these loans got auto debited from my account and i have been sending them mails for pre closure confirmation and certificate,...

Sir
I have taken two loans from moneytap. And paid 8 emis without fail. I need to foreclosure these loan accounts..
I made a request through moneytap app support and sent requests through mails. From last four days i send almost all hundred mails. But they didnt respond.. Just giving reply we will come back to you with in 48 hours. No one is caring about this.

Dmi[protected]: of loan rs, 100000
Dmi[protected]...