MoneyTap Complaints & Reviews

Hi All, I have sent multiple times email to customer care MoneyTap but no response the special thing is MoneyTap doesn’t have call customer care centre only they reply through email that to no response, I request you all to be careful while applying loan on moneytap....

My name is payal registered mobile no is [protected] email ID [protected]@gmail.com

I have take a loan amount 22500 and my first EMI is due in Janaury 05 as I have already share all my bank details and given NACH approval for deduction EMI didn't deduct till 09th I have got the message that we are trying to contact but no respose(although i am always available) on that message I have got one payment link so I made the payment through...

I have withdrawn 1 lac and applied for emi, Moneytap app shoes it is converted in 24 emi. still I was getting bill to pay the entire amount, I raise concern but no action done, and 15k has been changed as interest on that that too for 3 months, if RBL and MOney tap do not sync data customer shouldn't be punished for that...

I have withdrawn 1 lac and applied for emi, Moneytap app shoes it is converted in 24 emi. still I was getting bill to pay the entire amount, I raise concern but no action done, and 15k has been changed as interest on that that too for 3 months, if RBL and MOney tap do not sync data customer shouldn't be punished for that...

I have been writing mails to money tap (mail id: [protected]@moneytap.com) to close all accounts linked to my mobile number +91-[protected]. It only generates an auto reply that support is on the my issue way and will be resolved in 48hrs.
Inspite of multuple mails, my accounts are not being closed and "No due certificate" is not being provided....

Hi sir I'm balaji alredy 26date my account send but u over due msg come y sir I pay ment my 5th date send tht k y over due plz sir...

I have taken a loan of 45000 in 2019. I have paid all the payments on time. In the month of December 2020 the payment for 1099 was due. I had maintained the balance in my bank account. They took a payment of 929.83 on 7 December 2020. They haven't updated this payment and keep asking me for the payment. They have sent my account to collection agency. Collection agency guys are harrassing me for this. Please help me....

Every month auto debit happens, but for November month they sent link to pay, I have paid through link again one more time auto debit happened, past 2months I am doing follow up on the email support but not getting any response...

Hello All,

I downloaded and registered the money tap app in my mobile for small loan amount (3000 to 5000), it asks for documents and I have completed that, the person has called me and get the photo copy of my rest of the documents, I have provided the documents and suddenly on 23rd they have credited around 1, 91, 000 to my account, with out notifications or confirmation from my side, even I haven’t received the tele verification...

HI, Please cancel my loan application as I have arranged my money from different sources.

Thanks,
Naveen Kumar...

Dear Sir

My registered mobile number is [protected]

My Emi is Rs4274 for 8 months but as on 5 th December the last emi due is RS 4274 but they charged RS 5086 (looted extra 816). They supposed deduct on 5th Dec RS 5086 but they deducted only RS 1274 . I thought they have restructured as I m getting messages . I am getting calls to repay of remaining due of RS 3815 but I paid on RS 16 thDecember. But they have...

My money tap registered mobile number is [protected], i wish to inform you that, every month without fail ECS debited in my account, but daily due message & customer care persons call me and told to pay the due why?

This month auto debit in my account on 7th December'2020, but still now not updated in my App. customer care service is very worst, no response i tried to contact but they have only email id, i sent 10 mails above...

From one week I am trying to pre-close, ..no one knows the details ., I have send 30 emails to the provided email id in website zero response
Worst customer service...

I have taken loan in moneytap application, i have paid 3 emis as per their policy to meet the requirement of pre-closure. But now they are not responding to me, they will just ask to mail after 10th but after that they dont respond at all. Most frustrating thing is they dont have any customer care number to talk with. I think many people are facing similar issue as i see similar complaint when searched in google. Please let me know how to...

Hi
I have cleared all the EMI's but still they are are sending messages and showing pending balance in my credit history. I tried many times to clear issue they asked me sent a mail I did also still they are not solving my issue. I am trying to speak with customer care but it was not connecting may be they blocked me...

One More ting In my EMI Auto Debit On 5th November but still its showing not paid i am get mail i replay on every mail simply Replay will get update you shorty and last week i got one mail from Assistant Manager his name is Madivalappa Hubaratti i send all the documents what i paid what deduct in my account daily i am calling this person he will not response properly so many call only one time he received my call i explain my problem he said...

I just apply on yesterday and I want only 25000 rupees but you guys showing money tab app 115000 per approved amount. How can u guys decide the amount without my permission. I am waiting for telly verification call but not received yet. But again I checked in app and it’s showing it’s done. How can you mention this. Last time I warned you guyss cancle my application form otherwise I will file a complaint against your applications. This...

I have foreclosed on of the loan ID DMI[protected] on 10th NOV and shared the all the docs and prof through mail hello+[protected]@moneytap.com
[protected]@moneytap.com
on the same day till now it is not updated and sending standard mails, i seriously feel like cheated,...

Before lockdown I was making payment through auto debit facility but after April I started making payment through other modes and asked them to change my account details but since there was no Customer service no my problem was not solve. I asked them through app about moratorium but after waiting for many days there was no reply. After July there was some continuous deductions started in 3 transactions of Rs 590 every month. I asked them...

Not provide force closer amount i am follow up in mail but not sufficient reply pls support...