MoneyTap Complaints & Reviews

I'm already registered complaint on this web site for my issue about money tap still I didn't get any response from your side and Money tap side please help me out for this again and again sending lot is mails still no response loan also closed...

I borrowed money of 1.10 lacs from moneytap and when I asked them for loan foreclosure, they provided me the outstanding amount plus gst plus interest. I paid the entire amount by 20th March and asked for confirmation. Even aftr 7 days and 50 mail reminders I am yet to get any confirmation from them and I treat my account as closed....

Was looking out for a loan for my studies in this pandemic. Came across this app in Sep. Wanted to get a a loan amount of oli 90000 however I was credited 165000. I wrote an email as they were not available on call stating to take the amount back or to increase the tenure as I have my home loan too. However the declined both the options. Since then I am following up with them to take the full amount but don't get any reply. They are attempting...

My due was cleared in automatic debited on 15/03/2021 Rs.8885/-
Again debited same amount Rs.8885/-
on 17th march 2021 it is also auto debited from my account without intiating... I'm sent mails with Amount debited bank statement...
There is no response from money tap...

I sent mails many times regards my double emi deduction on March month but no reply from moneytap.

Their is no any contact no the support service is very poor...

I had closed my account with money tap a year ago and now a year later I have been getting email requests to pay Rs806 for RBL bank every other day . I have raised my concerns to both money tap and RBL bank and nobody is coming forward to help me solve this . I have an email conversation on preclosing the account with money tap....

I have applied loan in Money tap application on last week.It got pre-approved and last Thursday itself my tele verification got over. I confirmed my residence address in the call and they told the agent will come for signature. Also pending steps are Document verification and Signature in application form. For the past 2 working days I didn't get any response from anyone and I didn't get any calls from anyone.
Please solve ASAP. br...

I have requested multiple times to cancel my account in MoneyTap, After receiving cancellation confirmation email the account is still active....

Money tap illegitimately did restructuring on just a single click that too on wts app and following up regularly to remove restructuring..they agreed to do but after 3 months nothing has been done. My balance amount to pay was 125000 now after restructuring I have to pay 180000 ...such a big waste for me. Apart from this their collection agent use abusive language without any fault of mine....

Moneytap claims that if their Banking partner charges GST on EMI, they reverse the GST charges to the account of customers. But now when I've been charged GST and post raising the issue they are claiming that the banking partner has changed the policy (I've already paid 10 EMIs out of 8) and I'll be charged GST and Moneytap will not reverse the same. They are clearly cheating the customers. Please address the complaint on priority....

Dear Team Money Tap,

This is higly unprofessional from your side, I am expecting a revert from your end to forlcose my loan but the link shared by your team does not have ICCI/AXIS bank as net banking options.

I tried paying through airtel payments banks/debit card but it does not support my online daily limit of expense.

Please help me pay through paytm, UPI, google pay links and send the same...

Hello Team
I am been receiving a collection agent has been harshaing me from yesterday regarding a pending payment. Taking all kind of nonsense and rude behavior. [protected], that's number I am getting a call from, I try to be polite but this agent is been harassing all day

I want a strict notice to be done and I am complaining regarding. If no response or actions are taken I will take this matter to social media...

Hello Team,
I have paid the payment but still I getting calls from DMI saying to pay the EMI....

I have taken a loan from money tap for which I paid more than 8 EMIs, now I want to close the loan by making the full payment but unfortunately I am unable to do so as there is no customer care number I tried their process by mailing them but unfortunately no response from them.
There is no process in the app & also no customer care number,

This is a type of mental Harassment...

These guys are cheater no 1. They do not have a call feature nor they reply to any email....

I have been messaging you guys from quite a few time. I am not getting response. Please send my my repayment schedule and loan statment....

Hi Team,

I just checked that again my pending amount reflecting on Monetap App. Can you please looking at this, I already paid my all loan amount and received the NOC and also....

Hi Team,

I am continuously struggling with you guys regarding account updates. The DMI already hit the E-mandates NACH form to my respective bank. But MoneyTap has no idea about this.

The account details shared with MoneyTap on 23 Nov 2020 but MoneyTap has said to me without a cheque copy we can't process the E-mandate request. But somehow DMI verifies the mandates request @charges 118 INR the attachment attached...

Dear team,
15 days back i taken money from money tab and mentioned one amount before transfer to my account, after transfer receive less amount of Rs 7080 ...checked in same app its mentioned insurance deducted...This is total disappointed for me, While transferring time not mentioning the insurance amount in below transfer money in application...Please return my money immediately...

I have sent mail to MoneyTap customer care for closing my account in MoneyTap & received confirmation mail saying that my credit line will be cancelled within 5 - 6 working days 15 days completed still account is active & I have sent remainder mails there is no response from team....