MoneyTap Complaints & Reviews

I have paid entire amount pending for my loan with moneytap on july 26, 2020 but still the app shows that amount is due. I have mailed them 4-5 times, yet on 5th sep, they have deducted emi from my account without my consent and knowledge.

I tried multiple times reaching out to them via their email id - [protected]@moneytap.com but nobody is responding to it now.

This is fraudulent and ignorant of them. I need my...

My final emi with moneytap was scheduled on august 5th, money got deducted from my bank account on that date as per the schedule but it is not updated on the moneytap app. I tried to reach moneytap customer support multiple times but their response rate is really poor. There's no phone number to reach customer service first if all, only through emails and they won't respond to us properly. After waiting for 1 month, i checked moneytap app...

My moneytap app is not working from last 5 months have written to the only email I'd [protected]@moneytap.com but only an automated email generated that help in on it's way am waiting since last 5 months no help or call has come from their team till no am really disappointed nobody even bothers to read the emails that Cm has send they do not have a customer care number as well pathetic customer service would not recommend this app or its service...

I finished my remaining EMIs with foreclosure on the account details given by them. They told it will reflect in around 6-7 working days.

13 days have passed and EMI completion is not updated on the app. I am writing continuous mails to them to look into it.
First they kept pushing it saying that they will update it. Now no one replies to the mails.

There is no other way to contact them except emails....

I paid my bill upto July 2020, but its nearly a month gone and they are saying 4 months bill is still pending. I mail them all the bank statement, but they are not interested in replying also. But their threat message are on time.Always threat me to pay bill to avoid further legal action.
No customer support
Even this complaint also may get ignored, don't know what these guys intention is.
I just want to clear this issue...

My self kumar dada bansode i take loan from moneytap (Dmi finance) and i wad paid all loan payment in 28th oct, 2019 rs 20288/- to a/c no.[protected]/kbk0000193/shivanshis chaterjee but till it is not update i was raise complaint to customer care case is : 0022245. From 8 month i following customer care but till not solved issue.
After moneytab taken amount in my account rs 11856/- in 9th april 2020. I want refund becoz i already...

Such a irresponsible team. I have mailed so many times. No one is replying properly. We don't even have customer care number to call and talk. App is total waste. Always showing that I didn't pay EMI. They are frequently debiting amount from my account which is not scheduled. Even though amount is debited on time. It's not updated in their system. They will debit it again. Because of this I faced ACH debit charges of 590rs two times. Even...

Hi Team,
In august month almost 8000rs debited from my account for bounce charges. It should be only one bounce will there for one month. Whenever i tried to pay my EMI with my account amount is debiting. I can not pay like this. And too much bounce charges are taking for one month. This isnot at all correct. I attached my statement in mail. But i am not getting any response.please take a complaint and reversal my amount. So that...

I have written to customer care for closer the account from CBIL and also made the fully payment based on their conformation on dated 22nd Aug'2020 but not updated in APP yet also getting the reminder that your EMI is due on dated 5th Sep'2020.

After make the payment i have already informed to them but they are not revering on single email.

It is really worst company...

I have made the foreclosure paymenr but the payment is not showing up on the app...not getting Any relevant reply from moneytap...horrible service...if my issue IA not resolved in by end of this month then I have to file a complaint against Money tap.

Its been more than two weeks now.
I have also attached the payment screen shot for the reference....

I taking follow for closing my account from cibil after preclosing my loan from the last 3 months. But always they asked reason for closing my account always i replied but after that they stop to respond.
They don't have contact number or through email we can communicate with them but you have to wait for reply at least 48 hs or 2 days minimum and sometime you will get any reply it's there wish if they want they reply if they don't...

Money Tap team is worst, after paying the emi amount also they are sending payment link to pay the emi and they are charging twice the emi amount in one month and no one is responding to emails and they are asking for statements only, though I sent statements they are not responding back and sending payments links to pay the amount....

I lost my job in April so could not pay the emi from may to till date for that they have been charged 5500 as cheque bounce charges when I have written a email stating that could you please provide the charges for bouncing charges they never replied back with the exact resolution.

I want to close the existing loan for that again I have sent them an email as there is no customer care number for that big company,
Again...

I want my money back 699 /upi number[protected]...

Dear sir/ma'am

I had requested to foreclose my loan from money tap so they below mention amount requirement informed by money tap on 17th july

Loan number dmi[protected]
Amount -12187.6/-

Loan number dmi[protected]
Amount - 54237.85/-

On 19th i had paid all amount after deduction of late payment and bouncing charges as earlier one time emi got bounced on loans as well...

Hi i have applied for credit line through moneytap as it was pre approved with rbl bank till i submit the documents there were a proper response later i received my rbl moneytap credit card from rbl bank.

When i want to use the credit line because of medical emergency i need to contact to moneytap as they don't have call line process i have emailed regarding my issue with there app as i cannot able to login on there app almost...

Dear respective sir/ madam,

We have made the payment of foreclosure against of my loan account number on 16th july, 2020 after made the payment i have sent mail confirmation to dmi and moneytap. Since one month we are following up this still date 05th aug, 2020 not received ndc and today 05/08/2020 debited rs 719/- in my account. Kindly check and do the needful on priority basis.

Loan account no. Dmi[protected]...

Hello,
My name is Aryaman gupta. I have done my payment of ₹329 on money tap for loan application but after payment I can't able to take loan in that app. So please initiate the refund of my payment.

My payment ID-pay_FLLEzmBC7MWc44

Paid through google pay UPI...

Hello, I am Gourab Majumdar Today I install Money Tap and here we see a new app of Money tap which I preciously loaded. I have applied for loan this new Money tap company . They provided 20000 loan for 90 days with rules 699 /-processing fees . After after deduction of Processing fee my loan is not granted and Money is not credited from the margent. I want to claim refund of 699 which they debited due to processing fees. But my money or loan...

Too late to respond on any queries.

Pathetic service.

After following up with them for past 1 month almost for extension of moratorium no one from there team really helped.

Recently i was coordinating with ms. Nibedita saha who assured my case is taken on priority, but i was fooled by her...

Moreovershe asked me for bank statements of mine then also after following up with her no...