Motorola Mobility Complaints & Reviews

I purchased a motorola z play they gave me a defictaced product when i purchased a phone after 15 days the screen was blank i submitted a phone in service center i told them gave me an replacement but they don't they repair the same device and return me after one month it's work but after 4 month the problem of screen arise on the phone when i go there they told me it's a physical damage and pay them 11k on cash of display cost but now again...

Respected sir /madam,


I purchased moto g5 plus mobile handset from flipkart delivered on jan 22, 2018 (Invoice no: xxxx). Since currently i am using 3g vodafone number and requested vodafone to issue a new vodafone 4g (Nano sim) as moto g5 plus suppose to operate only with nano sim. As vodafone 4g is likely to be launched in tirupati, the vodafone representative requested me to wait for one month for nano 4g sim.in...

I had purchase the abv (Subject) mentioned moto g phone a year back from amazon.in. But to my disappointment, i have been quite unhappy wibth the product. With in 6 months o[censored]sing, the phone started acting weird. But since i had another hand set i kept pulling the inconvenience. But since last 1 month, i am just not able to use it. Any software opens up when i try to use it. I gave it to your service center few days back and have been visiting...

Hi friends,
Do not buy any moto products. It entirely worst product. Poor service. They have no intention to give quality. I[censored] buy such products you will face the problem definitely. I have no words to say about that.

Few days before i asked to update latest version of android (Nougat version 7.). I prompted to update system software, later i updated it,

-the issues are
hanging, over heatingbr...

I bought a new moto x4, cost of rs.21, 000. Not even usage of 20 days the phone got stucked due to mother board problem now not at all working. When i handovered it to motorola service center they are saying spare parts not available and kept me in waiting more than 20 days. When i'm aproaching service center they are not at all responding. I want a new phone to be replaced or old phone to be get repaired....

Dear sir,
I have buy moto g4 plus xt1643 handset with rs.13499?/- under scheme rs.12500/- on 26 june 2017. Its warranty time is 26 june 2017 to 26 june 2018. According to the motorola company warranty will expire after one year. My handset switch off automatically during call and sms and any time without any touch. Handset switched off frequency 4 times to 7 times per day. Now i am totaly harassment by this product due to this type...

The people are cheating on customers trust on the brand. When i had been to claim my warranty against the defect in the cell as is was under warranty the staff are misguiding me saying that your cell has dents and the screen has crack on it when i asked them to show me the crack they r showing me the dent on the top edge of the metal body and starting that youll not be able to claim the warranty as your product has dents and cracks but my...

I buy this mobile moto g5s plus 2nos the issues are calls not recording free and paid apps also i informed moto customer care they are telling from design this mobile not record the call still updates are not developed as they reply. Kindly take the complaint and clear this issues i paid 31k for this mobile
They are not give the proper solutions. If not call record support means they have to mention in seller portal they are not reflect.br...

I bought a motorola mobile on 28 november 2017 and after 8 days that mobile was not working well. On 6th december 2017 i submitted mobile in motorola service center but after 2 months that service center didn't repair it. They tried but they couldn't repaired it. I said to service center please replace it if it cannot repair, but service is not listen me. I called so many many times to motorola customer care but they are not caring about...

आदरणीय नमस्कार,
मैंने आपकी कम्पनी का फोन मोटोरोला इ 4 प्लस जयपुर में जयंती बाजार में स्थित आपके रिटेलर मोबाईल वाला से 21 /12 /2017 को ख़रीदा था, इस हेंडसेट में खरीदने के पांच दिन...

Dear sir,

I bought moto g 4 plus handset online which got delivered on jul 11, 2016. The handset started showing some malfunctioning in january 2017 during warranty period only and i submitted it to *allahabad service center. They returned my phone saying they had fixed it but the problem could not be fixed.

I visited service center frequently till may 2017 but the problem could not be resolved and then i...

I have given my moto g5s plus phone to service center (Smart care-ctg, adyar, chennai) for screen replacement (Job sheet no: soin[protected]) as the screen is broken. For the repair work they charged rs.6500 and when i about to collect the device i noticed in right top the screen is not fixed. I started inquiring why you people done a poor service like this, they replied back to me saying the back case also needs to be changed and for...

Ignorance to provide solution by the service provider at ranchi service centre and they are trying to mislead to the customer. I approached during warranty period but they have not entertained my complaint and suggested to come after few days. Again when i visited they denied to do service under warranty and not opened the job card of my hand set. The customer care executive of motorola also said that you have to tackle it with the service...

Dear sir,

Good day! I purchased a motog5 (S) plus from dotcom moto hub on 8-jan-2018.

I am facing the following issue with my new phone. When i am watching a video in whatsapp, and i receive a call, which i attend, the video does not pause! The video sound is playing in the background of the call. Hence i am unable to speak with the caller!!

On 12-jan-2018, i visited moto hub at vijaya forum...

On 02/06/2017 i bought a moto m (Silver, 64 gb) on invoice date:[protected], having [imei/serial no: [protected], [protected]] mobile phone from you via flipkart having order id: od[protected]. I have discovered that the phone has the following problems

1. Switch off / on itself.

2. Charging /issues

3. Lining in display

4. Software issues

5. Battery...

I bought Moto M (grey) on 24/4/17 from flipkar with order id OD[protected]. Since then, my mobile is having unique issue that it will not get switch on if I switch off (due to slowness / to refresh apps).

In past 9 months, i had this issue 3 times, each time i have to rush to your service centre, they keep the mob for a week and deliver it back after updating software (?). Dates of complaints are 14/6/17, 21/8/17 and...

Dear sir,

Name : yuvraj karsarpe
Email id : y. [protected]@gmail.com
Order id: od[protected]
Mobile : moto e4 plus

I have send request return for mobile-moto e4 plus.

The main issue for filpkart mobile -
1) after every five days it got hang and unable to touch any where after i did factory reset then it work but today also it got hang
But internet data...

This is to inform you that am one of your customer from the last 3 years. I have purchased the mot x play through flipkart on 19.10.2015, now the last 3 months onwards battery is automatically discharged, every day i put fully charged the battery, in the evening 60% of the battery was discharged/switch off automatically. So i am visited your authorized service center delhi (The cell point, b1/517a, jankpuri, 110058) on 04.01.2018 for checking....

The moto m device which am currently using it not all getting charged. The original charging cable was having the issue and i replaced it with a new one. But still it is doing the same.

Have been facing this issue for for than 6 months and my device is not more than 1 year old.

Am unable to charge this device anymore and the device is usable now.

This seems to be a repeated issue with moto m...

Sir,

Reference: imei : [protected]
Model: xt1770.
Handset deposited at service center express road kanpur.

Kindly note that my handset moto e4 plus purchased online on 10.08.2017,
Had minor touch screen problem since day 1 of purchase which gradually became major problem day by day.
I went to the service center (220, express road the mall kanpur-208001, mobile : [protected])...