Motorola Mobility Complaints & Reviews

Hi srikanth,

Greetings from motorola!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola support

With reference to your reply: ended up with no results…

Am very disappointed...

Hi,

My Self naresh and i was bought the moto G5 plus mobile throgh flipkart one month ago and today when i was tried to charge the mobile it was heating like hell and i thought it going to blast so i was removed the charging and kept a side why motorola manufacturing like these type of cheap products and i need to replace my mobile please talk with your delivery partner like flipkart and help me out for a new mobile my mobile...

Purched a new mobile from SS communication satara and with it purched a soft coat back cover. And the cover breaks in 12 he's just removed only 2 times after that went to the SS communication store they are just like blaming me that I have done some thing wrong and talking so rudly. While selling the product they talk like m a god after that talking like m a begger they are two face people. They are selling fake product in the name of brand...

My sister order Moto G6 play on 1st July 2018. Her registered mobile no is [protected] and order id is OD[protected]
I am facing the following issues
1. Mobile getting hang from 2nd july and we registered complaint on the 4th July.
2. On 9th July flipkart customer care response and ready to send "technician"
3. technician came on 11th July (he supposed to come on 10th July) According to Flipkart return policy...

I buy #MotoG5Plus in 17 January 2018 from Amazon.in Order #[protected], after one month it's go down automatically switched off. When I went to service center they told me that's my phone's motherboard has damaged by liquid and warranty has expired but I told them that my mobile sir came in any type of liquid but they refused.

I have already told them that my device didn't came in contact with any type of liquid, If...

I Submitted my Motto Z Play mobile phone to one of the authorised service centre in Kerala for changing the display on 23.06.2018. As informed by the service centre, Normally it takes 4 days to change the display. 4 times i contacted the main customer service centre. But yesterday they replied that they donot have the display of the phone anywhere. so it will take some more time. Several times i asked them whether is it possible to change...

Hi Pranita,

We're writing in continuation to your last contact on 04 July about the return request status of your Moto G6 Play (Indigo Black, 32 GB) with order ID OD[protected].

We hope that the concern you were experiencing with the product has been successfully resolved.

We would like to thank you for your patience.

Thanks,
Flipkart
Flipkart Customer Support...

I had purchased a new moto g6 play earlier this month on the day of its lauch. A drop of water might have got in from somewhere and the display is doomed. I also went to the service centre theyre like i have to pay 8275rs which is hillarious as the phone itself is costing 12k. Its not even been a month old and im suffering ill make sure no one buys moto atleast in my vicinity. If you want to help please do all you can to stop me....

Hi team,

I have provided phone for repair to sara service center pimpri pune. They informed that my phone is completely dead and will not be repaired. When i checked my phone at home it is on and i have inserted sim and i am able to call on that phone. Now service center giving excuse that we have tried but phone was not responding. Even now also my custom ringtone is ringing on my phone.
Lenovo/moto customer care...

I am debadatta sethy. My mobile model is moto g4 +. I had gone to moto service center: hara agency, bapujinagar, bhubaneswar 2 days ago for repairation of audio jack of my mobile. Then they asked any other problem? I told my speakar sound slow but adjustable not a major issue. The service staff took my mobile and told me ' a phone call will be go to you within a day from us about repairation of your mobile'. But any call did not come from...

Dear sir, madam

I have purchase lenovo k8 note in aug 2017. From some time huge heating observed in my set.

Today it got over heated & little bended & also cracked near sound volume button.

As per your advise we shown the set at your service center ambala. They refused to do the needful.

Pls note that this set bended due to over heating which results the above problem.
br...

I have purchased moto g5s plus from amazon last year my phone is still in warranty now my phone facing a charging problem. I went to service centre and i am ready to pay the amount of repairing cost still they denied to repair my phone an told me that parts is not avialable so i can take my phone...
Now my concern is that what should i do now i invest my 16k even am ready to give repairing cost still i can't get help please contact...

I had purchased moto g5s+ a month ago and due to unavoidable circumstances i got my screen cracked. As they said i have to repair the screen on my expenses i agreed to that. They said me they will definitely call me when the part reached them. I got their job sheet dated[protected]. But today they called me and asked me to get the screen done by today itself or else they will have to cancel my duty sheet and no refunds. I had already paid...

I had bought a phone (Motorola z2 play) from flipkart. After some time for an issue when i took the device for repair, they didn't repair properly. I had to take the phone again; still incompetent technical work caused more problems in the device than there were originally. Over a period of 11 months, i have in total taken the device to different motorola authorized service centers 6 times, due to absolutely inadequate and incompetent technical...

Neither motorola nor the seller (Amazon) owned the responsibility of cheating the customer for faulty supply of motorola x force which was purchase in may17.
As the device worked hardly for 3 months, the service personnel of motorola were requested to repair/replace as still warranty existed. But motorola denied stating there is no policy to that effect.
If there is no policy of replacing faulty devices, then they should not...

Hi i am vaibhav kulkarni i have bought a motorola mobile 2 months back with model no: moto g5s
Reason behind message is i am not satisfied for your service which is delivered to me.
First time mobile sim was not detected.
Went to service centre get it repaired under warranty.
This issue is resolved but facing another issue my phone is dead not able to start.
So ones again i went to service centre they told...

For the last atleast 8 months having problem even for using the same for 5 minutes.Either it would automatically dial a number, would noy allow to accept calls/nor allow to call.Even opening the handset i.e using the password too difficult.

Avery very bad Handset by Motorola make 2016

And their service centre in Mysore too is not upto the mark. I was surprised that while handing over the Handset for checking...

I bought moto z play on amazon it was a good phone no issue in it but after the update 7.0 n i found some misbehaviour in wifi and bluetooth due to this i visited moto lenovo service centre and i told them about my issue its a small software falut and they told me that they have to open it and check whats wrong with these guys i didn't gave my handset for service i itself fixed the issue ther was some settings in wifi after that it was fine...

I am lenovo k8 note user, my phone got blast today (I. E 03/06/2018), recently i was facing problem of restart, i contacted service center they checked and informed about software update. Yesterday i got an update from your side & updated the software. After that i was facing the same problem of on/off regularly. Today the phone was got blast. What a pathetic service you are providing.
Kindly confirm about the compensation as it is...

Hi all,

The code of conduct of the employees is very disappointing. It would be most appreciable if they give some more respect to the customer time and most of the customer are coming from remote areas to avail the service and they face more difficulties in finding the address of service centres.
And it is very sad to say that authorised moto service centre are only in major cities which are less in no and that too...