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Motorola Mobility Complaints & Reviews

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Updated: Feb 15, 2025
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F
Felici95
from Jaipur, Rajasthan
May 4, 2018
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delayed response from the lenovo service center

Address: Jaipur, Rajasthan, 302013

Dear sir,

On the 1st of may, 2018, i took my moto x4 handset to the lenovo service center in sodala, jaipur. The handset's touch had stopped working suddenly even though it hadn't fell or broke. The staff of the service center kept me waiting for 5 hours saying that my handset will be repaired soon enough. The next day i called them and inquired about my handset. They said that they would call me and inform me when my handset...
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appujaggu
from Baloda Bazar, Chhattisgarh
Apr 30, 2018
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malfunction of moto e4 plus mobile

Address: 490009

I have purchased moto e4 plus (Iron gray, 32 gb) mobile online through flipkart on 09/10/2017 wide order id od[protected]. It start behaving erratic and functions start automatically, as it is under warranty so searched three authorized service center in bhilai / raipur through motorola service center locator site & contacted on given phone numbers all have denied for service center of motorola mobile phones....
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Nikunj Bhargav
Apr 30, 2018
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dumb motorola service centre is not giving solution of my problem

Address: 380009
Website: [email protected]

I already have submitted complaint against Motorola service centre I explained everything in that complaint about service centre how the treat their customers I visited that customer service centre 3 times still my phone is not working even now it's working worst then before still service executive are again and again telling me to visit same service centre. If they are not interested to solve my problem in 1st 3 times then why they will...
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Sachu10
from Mumbai, Maharashtra
Apr 28, 2018
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internal defective device

Address: Mumbai City, Maharashtra

I purchased motorola mobile from flipkart, but phone having its internally network problem from start as my phone is in warranty but then that service center technician told me that sir this phone having network issue from manufacturer and i visited that service twice but nothing got resolved and also i complained to flipkart but they straight forward raise their hand and said sir nothing can be done from our side you have to coordinate with...
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shanty choudhary
Apr 27, 2018
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moto 360 watch no repair available in hyderabad

Address: Ranga Reddy, Andhra Pradesh, 500049

Hello,

I have my moto 360 first gen, purchased about 2 years back. From last month or so after a software upgrade the watch is loosing battery very fast & also not able to connect to my watch. When looked for a repair center in bangalore & hyderabad, they mentioned that they dont repair out of warranty watched. Need help to know the service center that can repair my watch. After sales service is very bad for this product.br...
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Nikunj Bhargav
Apr 26, 2018
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motorola service center hashe road branch is cheating customers

Address: Ahmedabad, Gujarat, 380006
Website: www.motorola.com

From last few days I am facing problems in my phone during application it closed automatically sometime as well as phone worked very slow and restart automatically and got hang so many times so I did factory data reset many times but problem was not solved so I visited customer service centre on 21st April my phone's warranty was supposed to expire on 23rd April so they did nothing they performed same factory data reset Nd handed me back....
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anilaksingh
from Vadodara, Gujarat
Apr 25, 2018
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stolen my phone

Address: Vadodara, Gujarat, 390016

Incident date - 25/04/2018
[protected]
Sir mera mobile room se chori hua hai. Hm log private company me job karte hai rotating shift m hm logo ki job rahti hai. Subha partner night shift karke aya tha uska ur mera mobile charging me laga tha, kch der ke lie bo neeche milk pouch lene gaya tha mai so raha tha usi beech me subha 6 se 7am ke beech me mobile chori ho gaya.
Sir pls mera mobile track kar uska pata lagae unme...
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Priscilla Scarlet
from Chennai, Tamil Nadu
Apr 25, 2018
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denial of service denial letter by motorola

Address: Chennai, Tamil Nadu, 600062

Sir,

I had bought an moto g5 plus (32gb fine gold) with order #[protected] on amazon on march 7 2018. The phone was bought as a gift and hence it was opened after 20 days. But the sim slot is damaged and hence the moto service center is not considering it for waranty service. When i contacted amazon india they are asking for service denial letter which the moto service center refuses to provide. Kindly help me.br...
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aditijaiswal269
from Mumbai, Maharashtra
Apr 12, 2018
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moto g4 plus charging wire has stopped working.

Address: New Delhi, Delhi

Phone is not getting charged by the turbo adaptor. Wire of the charger gets loose or stops working. Also i tried using 6-7 different wires but due to turbo charging it does not support the wire from another company.

I even bought original wire from service centre of motorolla of rupees 600 but it has stopped working in a week. I have replaced it but, it has again stopped working.

I would request you to give...
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Dev tanwar
from Indore, Madhya Pradesh
Apr 11, 2018
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motorola g5 s plus battery problem

Address: Jaipur, Rajasthan, 302002

Hi team,

I purchased my motorola g5 s plus handset in oct 2017 from amazon. Now i facing battery draining problem. For that i went to one of your service center which is located in sunny paradise, tonk road, jaipur. They took around 5 hours to resolve my problem but still i am facing the same issue. They gave me the useless reason. I am not satisfied from their services. Please pass the feedback to the service center. And...
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swaroop_123
from Hyderabad, Telangana
Apr 5, 2018
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all the apps crashing

Address: Hyderabad, Andhra Pradesh, 502205

My moto g4 play has started malfunctioning from last thursday morning. It came out of nowhere. All apps started crashing one after the other and messages displaying like "map has stopped working", "messages has stopped working", "youtube has stopped working" even one message reads "google service framework has stopped working". Then phone starts its reboot cycle like in every half minute it restarts automatically made it completely unusable....
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Rathod Parth
from Vadodara, Gujarat
Apr 5, 2018
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headset problem

Address: Vadodara, Gujarat, 390009

My name is parth rathod
I buyed phone 23/10/2017 since till now i visited the motorola service center 6 time for a same issue again and again,
Complaint is my phone is not charging of phone properly they have siad many reasons, i am tired lot by not giving proper solultion they already opend my open so many time software flash it but no proper answer so help nd i want replace my beacuse already me shelllife destroyed bt them...
+1 photos
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Rajendrasinh Chauhan
from Ahmedabad, Gujarat
Apr 5, 2018
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moto z2 play not working cool

Address: Vadodara, Gujarat, 390020
Website: [email protected]

Dear officers,
I bought this device first time motorola on dec 17. And suddenly its restarting and sim 2 is not working then i submit my phone to service centre 1st time in baroda alkapuri feb 18. But its have same issue. I m marketing executive so u can understand what i need. And second time i submited it on 3rd april 18 at ur service centre but still ur executive not tell me what exact problem. So kindly do needful.
And...
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Sheikh Mohammad Islam
from Titlagarh, Odisha
Apr 4, 2018
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authorised service centre are ignoring my problem

Address: 756100

I am from bhadrak odisha, india
I own a motorola g5s and i bought it before 3-4 months.
But due to some problem the camera stopped working so i went to the service centre which is in nayabazaar bhadrak...
They kept my phone for 4 days and returned me by giving a worst reason i told ok no problem but the condition was so worst that the display was no fixed properly the sim slot was not there and the flash light was not...
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BaBa sanjeev
from Amroha, Uttar Pradesh
Apr 2, 2018
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poor service by service centre

Address: Agra, Uttar Pradesh, 282001
Website: X

महोदय
हमने अपना स्मार्ट फ़ोन (Moto g play)
7/3/2018 को motorola service center:
Agr-001-simran electronics cci 21-a nehru nagar near radha krishn mandir a g r a को फ़ोन में कुछ तकनीकी खराबी होने पर service के लिए दिया था । सर्विस सेंटर ने हमारे फ़ोन का...
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Gautam Karmakar
from Dhanbad, Jharkhand
Apr 1, 2018
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mobile phone hanging problem with a warranty period but not a short out after 4 time visiting service center & provide a replacement

Address: Dhanbad, Jharkhand, 826001
Website: Motorola.in

I have purchased a mobile moto e4 plus though filpkart on 28/10/2017. But hand set after 15 days has problem automatically display blank.. I have visited your service center in dhanbad (Jharkhand) 4 times at but problem has been not shortout at a till date.. So plz look into this matter in serious basis. I have requested you please replace my hand set at any cost.. Either i have helping consumer office and filing case against you..
I...
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Jhanvee Vora
from Mumbai, Maharashtra
Mar 31, 2018
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inconvenience caused my co. with no resolvement of the issue at the end

Address: 400077

I had purchased moto g5s plus in december, 2017 end. Around in february, i started facing charging problems and heating problems. My phone takes almost 10-12 mins to charge 1 % and it gets soo much heated that it feels like it will blast now. Even after 10 mins of normal usage, the phone gets heated and i can't even hold the phone then. I mailed the customer care of moto for this and they suggested to visit the service centre. I did so. After...
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Seema Virmani
from Delhi, Delhi
Mar 30, 2018
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motorola moto g5 plus bill lost

Address: 110018

My bill for motorola g5splus has been lost which i had purchased from your amazon i had ordered that from number -[protected] name kartik from b-38 ganesh nagar near tilak nagar new delhi-18 my phone bil had been lost so. Kindly reply me as soon as possible i[censored] want to contact i m available on this number-[protected]
Kindly see the images and videos that this mobile belongs to your amazon
My main problem is i want new bill of...
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kanth.klk
from Delhi, Delhi
Mar 24, 2018
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missing options in mobile

Address: 600032

I have a chromecast device in my home i could not able to connect the cast screen. Because in my motorola e4 plus smart phone there is no facility to connect.in most of the lower end models of motorola phone this facility is available. We have downloaded some of the application to display the cast screen but it was failed. Could you please register this as a complaint and do needful. I contacted the motorola team regarding this what they...
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juhi1234
from Gurgaon, Haryana
Mar 19, 2018
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not redeeming warranty giving excuse

Address: Gurgaon, Haryana, 122001

I have purchased Motto G5 phone and it was my worst decision because after few months it's turbo charger stopped charging phone and then from last week the phone is getting off automatically and when I get to motto store to redeem my warranty they denied simply by giving illogical excuse that it can not be redeemed as phone got dipped in water which is not true at all. Moreover in Moto G5 feature they say phone have water repellant nano coating...
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