Claimed

Motorola Mobility Complaints & Reviews

2.6
Updated: Sep 30, 2025
Complaints 1948
Resolved
1021
Unresolved
927
Contacts

File a complaint to Motorola Mobility

Having problems with Motorola Mobility?

File a complaint and get it resolved by Motorola Mobility customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Motorola Mobility reviews & complaints page 98

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jyothi
from Shimla, Himachal Pradesh
Nov 9, 2007
Resolved
Report
Copy
Resolved

Hi,

I bought a Moto Q gsm 3 weeks back, The first day things were fine, the second day applications starting to hang, and the third day the ph started restarting every hour.! i took it to the Service center and got a new handset. tehy took 2 weeks to give me a replacement.
I got this new handset 5 days back, and it has started to restart too!
I feel something is wrong with the model itself. Have seen enough reviews about similar complaints.
The Dealer and the Service center ppl confirmed the same.
Is there a way out to get a refund, instead of replacing this useless ph every week till its guarntee expires?
Aug 13, 2020
Complaint marked as Resolved 

Motorola — Hangs

Dear sir,

Since the day i have purchased my mobile there has been problems in functioning of my mobile.
I have already been to service centre twice in Ahmedabad (Redington service centre) and got my complaint registered twice.i.e complaint no 4740 and 8732
Though mobile is still in warranty period its not functioning properly.
Complaint still persists
I had the same problem. I bought my MotoQ 9h global mar 14. Had it replaced 2 wks later, and then again one week later. The day before AT&T would require mail-in corporate exchange, it failed again.

I did the smart thing. I got a 'Blackberry Bold.
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rrz1980
    from Delhi, Delhi
    Nov 7, 2007
    Resolved
    Report
    Copy
    Resolved

    I have purchase motorola C168 on dt. 1/09/2006 , within few days it's head phone was not working.
    After visiting a service centre i come to know that it's PCB should changed.
    So he keep the mobile with him for atleast 40 days. after that he told me that you keep your mobile with you , i will inform you when i recived the PCB.
    After few days i have come to know that , service centre is now closed permenantly.
    From Mt.Pathak, i come to know new ser.centre , again the same procedure done.
    Now this service centre is also closed & my mbile is with them.
    I am not getting my mobile from 25/08/2007
    Mr.Pathak is not ready to attend the phone. Every time he says that i will do, i will do. but nothing has to be done.
    Is it the right way to treat any customer.

    Now give me status of my mobile, whether i will get my mobile or not? Otherwise is there any need to take strong action?
    My Details are as under:
    Name : Rakesh R Zadeshwariya

    Mobile purchase from : Krishna Mobile, Bharuch , Gujarat,India

    Mobile Service station : Give and Take mobile ,Bharuch , Gujarat,India

    Job sheet No.78/ S.No.803966

    Serial No of Mobile : [protected]
    My Contact No [protected]

    Thanks,
    With Regards,
    Rakesh ZAdeshwariya
    Juna Bazar,Nr. Flour Mill,
    Bharuch 392001
    Gujarat
    India
    Contact No. [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    Motorola Mobility customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      s.s.taufiq
      from Hyderabad, Telangana
      Oct 31, 2007
      Resolved
      Report
      Copy
      Resolved

      Display Board in Flapper of Motorola V razr phone is not coming.pls help me by address of Motorola Servicing Center in Hyderabad
      Aug 13, 2020
      Complaint marked as Resolved 

      Motorola Cell Phone — miss use of phone in service center

      hello sir.. my self ABHAY AGRAWAL. i purchased motorola ZN200 recently in november.. and i m facing a lot of problems in it like key pad lighting, speaker volume etc.. i have given my cell phone in service center in jaipur here for 2 times.. at the first time they took my cell phone for a 15 days and at 2nd time they for a 10 days. today i received my cell phone but in bad condition.. and all the contacts and sms are deleted.. at the service center someone have used my cell phone for a one week. there are around 20 new contacts and 600 new sms in my inbox as well as outbox stored in my cellphone.. this shows that someone used my cell phone...at service center no one have manners that how to talk customers on phone..they talk so rudely.. so this is the service provide to customers by motorola.. address of the service center is:
      REDINGTON SERVICE, F-46,RAMESH MARG, C-SCHEME, JAIPUR PH.NO[protected],[protected],[protected]
      My display in motorola w230 is suddenly gone after using the mobile for 1.5 rys.. have to give it to service center.. or may be it is better to go for new other dual sim camera less mobiles..
      The life of this mobile is only 1.5.. waste if money for this set..
      My display in motorola w230 is suddenly gone after using the mobile for 1.5 rys..
      my display also gone aftr 2 years

      motorola/cell phone — speaker quit working

      I bought a cell phone from best buy. The manufacturer is motorola. After three months of owning the phone the speaker stopped working. I tried returning the phone to best buy. The carrier is boost mobile and they don't do exchanges and because the carrier is boost best buy couldn't exchange the phone. So the best buy associate called motorola. Motorola said that I would have to pay to send the phone to them so they could try and repair it. So in the mean time I would be without a cell phone. I totally lost my cool and I smashed the phone. I run a small business and my phone is a necessity. The solution here was very clear give me a new phone and keep my business.Needless to say that I'll never and i mean never buy another phone made by motorola. Motorola was once a company that made great products but now their fighting to stay in business. So do yourself a favor and don't buy any of the products made by motorola. When I decided to write this complaint I came across tons of complaints about motorola products. So save yourself the frustration because I've already went through it for you.
      We also bought a Motorola cell phone through Motorola. After 7 months (they promised a one year waranty) the phone which had NOT been dropped on the ground or in water, etc.) quit working. Boost Mobile and Motorola each said the other company had lied about the warranty. We were forced to call back and forth from each company in an attempt to discover who was telling the truth. After several hours of this and being placed on hold for over three hours in the process, we could not get any help. My child is a diabetic and must have a phone in the car when driving. The Motorola representatives were extremely rude. I had the person I talked to recite into a tape recorder that he was aware that my child suffered from a health condition but was not concerned that she could go into a diabetic coma and not be able to call 911.
      I am WARNING CUSTOMERS NOT TO BUY ANY MOTOROLA PRODUCT!
      The only way to stop this company is NOT to buy any of their products. We have changed phone companies and now own a Samsung phone which works beautifully! REMEMBER - DON'T BUY MOTOROLA!!

      Motorola — Cell Phone

      Dear Sir,

      I am an unlucky customer of One Motorola A 810 handset.It was my very bad
      day of life, Why did ,I opted for such a poor qulaity manufacturter.

      Really,I lost my money & lots of mental aggression is troubling me.My
      phone details required for ur actions are:


      IMEI no-[protected]

      Service type :warranty

      No of time service required :2 times in 301 days

      Current date of submission: 03 aug 2010

      Status :waiting fo reply

      service receipt no- PI/MO/10/00162

      Service centre:Galaxy services ,Pune ,Maharashtra

      No of days of suffering: Since date of Purchase(For last 37 days,phone is
      with Motto people)


      I have registered it with ur customer care executive with a promise of
      replying in 48 hours on 03 sept 2010

      Name of executive:Shipra

      Complaint no[protected]

      Oh god why did I opted for such a poor manufacture.
      my motorola zn200 display gone after using 1.8 yrs. when i connected it to net the speed be so slow.
      after 1 year using it i have lost its some software like: games, mms template etc. the service of motorola is so bad.
      Helpful
      Found this helpful?
      8 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        surendra singh
        from Anand, Gujarat
        Oct 30, 2007
        Resolved
        Report
        Copy
        Resolved

        Very poor customer service!

        my motorola phone has problem in battery. my batterybakeup is only 10 hours without calling and 2 hours calling.
        i mobile purchase date is 08-06-07. means four manth.
        i have not happy from this motorola c168 product..............
        i want replesement this product or repair quculy.
        iwants result....
        Helpful
        3 other people found this review helpful
        3 found this helpful
        44 Comments
        Report
        Copy
        P
        PARVIN TARAFDAR
        from Pune, Maharashtra
        Oct 23, 2007
        Resolved
        Report
        Copy
        Resolved

        My Motorazar v3i cell phone was given for service under 1 year warranty perid used to auto gets off, used to give shock while putting in charging or using uSB cable etc to this Redington service in Pune, India.
        while taking the compliant work order no 09370 they took my memory card, battery and return my idea sim card.nothing mentioned in job card
        2. they replace the battery and gave after one week.
        3. when i got my cell back the memory card was mssing, they denied that memory card was given to me. all my important data, ituens, music, photo of family gone.
        4. all my improtant offiicicla , personal contacts numbers were washed out from phone book.
        This is nothing but an harrasement to cusotmer and bad quality of service given by Motorola service centre/Quality product.
        please verify and do justice.
        Aug 13, 2020
        Complaint marked as Resolved 
        Motorola Mobility customer support has been notified about the posted complaint.

        Motorola — they misused my cell when it was in service centre

        [Note : Please go through the mail patiently and in entirety]


        Customer Details :
        Name : Rahul Roushan
        Customer ID : [protected]


        Retailer (Shop) Details / Product Details :
        Retailer / Shop : Hotspots Retails Pvt. Ltd. (Moto Store, G21, Sector -18, Noida, U.P.) (Mobile # - [protected] / [protected])
        Against Invoice No :[protected] / 31.12.2007
        Date of Purchase : 31.12.2007
        Mobile Handset : Motorola ROKR E6 Black
        Product Sr. Nos. : SA3518A9166 / [protected]


        This handset is in warranty and had a minor problem in a particular key, so this mobile was shown and given for repairs at the same retailer as mentioned above from whom it was purchased on 31.12.2007.

        Mobile Handed over to : Hotspots Retails Pvt. Ltd. (Moto Store, G21, Sector -18, Noida, U.P.) (Mobile # - [protected] / [protected])
        Against their service log sheet no. : B-6035 / 02.02.2008 (2nd Feb. 2008)
        Product Sr. Nos. : MSN - F53AH42346 / IMEI – [protected]
        Problem Mentioned : Keypad is Damage.

        There was a call made by service executive on 9th Feb. 2008 and was intimated to us that it will cost Rs.600/-. So in response reply given was ‘please don’t go ahead with repairs/service we will be collecting it personally’. Mobile was collected on 16th Feb. 2008 from the same retailer/shop/service provider with a delivery stamp on log sheet.

        The said mobile is used personally during the period when it was in service at the said store, it is been shown to the store and consensus have been done with the store in charge Mr. Mayank Jain (personal sms’s are sent, snaps of wive/family & sceneries are taken, alarms are set and ear piece is not working). So we humbly and sincerely request for a replacement of the mobile set at the earliest as it has lost its complete originality.



        Sequence of Events -
        1) 2nd Feb. 2008 Mobile given for repairs at the above said store against service logsheet - B-6035 / 02.02.2008.
        2) Collected Delivery on 16th Feb. 2008.
        3) While taking the delivery, same day at the same time, it was intimated and shown at the counter, counter executive –Ms.Manisha.
        - Mobile was not repaired, But was used personally for sending sms’s on 6th feb. & 7th feb.2008, whereas on this dates the mobile was with the retailer/ shop/service provider for repairs (from 2nd feb to 16th feb. 2008).
        - Also personal photographs/snaps are taken, photographs of wife making a heart shaped rangoli at home, family near the fort (heritage fort), garden snaps. All these are on the dates when the mobile was with the retailer/ shop/service provider for repairs. It was sheer personal use for leisure with family.
        - And the Ear piece is not working, one cannot hear to the speech from other side after receiving the call. It has to be put on loudspeaker to hear to it.
        - All this was mentioned and shown at the counter along with dates, consensus was made, manisha was the executive who had seen and accepted the facts along with other executives.
        - But the executives had taken it dilly-dally and were going up and down in the shop with the mobile, even after accepting the facts. Ultimately were asked to speak to Mr.Manoj ([protected]) and shop was closed in a jiffy and rash without any courtesy (entire event of things were going on for 1hour 45minutes on 16th Feb. 2008.).
        4) Atrocious, discourteous, offensive code of conduct on behalf of Motorola India Ltd. – Mr. Manoj – ([protected])
        - Same day we spoke to Mr.Manoj ([protected]) (authoritative person as mentioned by the executives at the counter Viz Manisha).
        - After getting the brief of the sequence of events, Mr. Manoj started covering the facts, telling that after service is done we need to check by taking snaps and sometimes sending sms. We said we buy the statement that he has said but snaps and sms’s for testing should not be personal in nature that to with snaps from outside the service area (of wives, family and scenes).
        - Then he started with arguments that ‘you yourself might have done it. You all do it yourselves and then deny the facts, we know the culture and background where you come from’.
        - It was informed to him that these sms’s and snaps are of dates when the mobile was with the shop for service and dates and timings of the sms’s and snaps are already shown to the counter executive.
        - After all the arguments for 45mins, it was informed that he is working for Reddington and has nothing to do with this. He had asked us to get in touch with Hemant ([protected]).
        - We were actually misguided and mislead. The behavior and accent was atrocious and not worthwhile.
        5) Irresponsible, non-cooperative, rude, rigid code of conduct on behalf of Motorola India Ltd. – Mr. Hemant – ([protected])
        - Mr. Hemant had taken a non-cooperative stance from the first statement without even listening to the facts or the issue, response was ‘I don’t entertain official issues at home, you can come tomorrow to office and discuss’, this was given in a real rude tone.
        - After our persuasion and listening to the entire sequence of events, he mentioned that ‘I cannot help you, you can come tomorrow at office and discuss and also go ahead and complain’, when we enquired which complain should we go ahead with, should we go ahead with police F.I.R. to get it sorted out, he mentioned ‘its your decision’.
        - Such was the code of conduct, instead of giving some solution, empathizing it was irresponsible, non-cooperative, rude, rigid behavior.
        1) Had gone to the store on 17th Feb. 2008.
        - On 17th Feb. 2008, we were continuously calling Mr. Hemant, Mobile was switched off. We had gone to the store, got to know that Mr. Hemant has not come to the office and got to know he is not an authoritative person who can help us. 2nd time we were misguided and mislead.
        - We wanted to meet the authoritative person at the store, no one was ready to guide us as well no one had the identity of proof that they belong to the same shop and are authoritative.
        - Mr. Mayank Jain took the lead from the store and said he is the store in charge and will take up the issue. After taking the brief, he had taken the mobile with the log sheet on 1st floor.
        - Mr. Mayank, returned back and said, with an amusement on face that cannot do anything today as Sunday the service centre is closed so you give your nos. we will call you and give a solution.
        2) From then on there is no response from Mr. Mayank, instead some person calls up from some where and says that we cannot do anything, we cannot help you but we will repair it and give it to you.

        We are actually harassed and as a customer we feel that Motorola has ditched us with such a quality of service and code of conduct. Frustrations have reached a peak and feel that going with Motorola is the mistake that has happened.

        Thanks and Regards,
        Rahul Roushan
        [protected]
        [protected]@yahoo.com
        Hi,

        I am Dip, I have Motoroker e6 with a little bit problem .my camera is not saved photo ( photo capture failed ) and image to pixeleted .do u have solution??
        pleas mail me
        i want to get MOTOROLA service to the custamer

        Motorola Rocker E6 — Side Key is out of order

        Hi, In My Motorola Rocker E6 Mobile, the Side Key is out of order. so My Phone is locked. I went to the Motorola Service center in sector 18, Noida(U.P.), they said that side key is doesn't come in warranty and so you have to pay 550 Rupees and this time stock is also not available. Please come after 7 days. It is very ridiculous that Simple Side key is not available in stock and they are very irresponsible. They are not handling customers in proper way and it seems they don't want that customer come to them.
        Please tell me why SIde Key is out of warranty and why always stock is not available to service centers.
        I hve given my F-3 moto set for replacement . to redington service centre green park, n ew delhi and its about to complete almost 1 and a half month nothing has come till date.Service keeps on saying it will take a week, but after week nothing comes.

        MotoStore — Not giving proper Answer

        Hi,
        My name is sachin. Four month before, when I purchased a Motorola Rocker E6 form MotoStore( HotSpots Retails Pvt. Ltd., G-21, Sector 18 Market, Noida, U.P.), there was a scrach card scheme. So i got 20% discount on my purchase. HotSpots executive told me that this discount would be send via cheque at your given address within 15 days. So i gave him my address (where i want to receive cheque).

        But till now, i have not received any cheque for my 20% discount. I have also commnicate with HotSpot executive upto 20 time via phone and upto 10 times meets personnally with executive of HotSpots. These person did'nt give me any satisfactory answer.
        It make me a very much irritation.

        What should i do?

        Your prompt reply would be appriciated.

        Regard,
        Sachin Gupta

        motorola z3 — the worst service center

        I had bought a motorola handset(motorola z3) on 14/10/07 from hotspot southex. within one year it had some problems in keypads and data cable connectins.Then i decided to go to motorola cervice center as my mobile was in guarantee period. I went to SMART MART STORES PVT. LTD. O-2, LAJPAT NAGAR-2, NEAR TEWARI SWEETS, NEW DELHI-24 ON 13/09/08.
        There they check my phone and told me to come on 17/08/09.My phone was in good condition at that time only some scratches are there as they wrote in there report also.But when i go there on 17/08/09 they said it can not be repared or you pay Rs 4500.I said o.k. you give me my phone.When i saw my phone i was surperised its was broken from top and its sceen also had some lines on it when i told them they start to fight with me.Is this customer care, they are also spoiling the name of motorola.Inever suggest anyone to buy motorola mobiles. If someone alredy had, never go to motorola service center in any type of problem.
        i purchased E-365 motorola on 25.05.2004 and it worked properly, but know the cell its completly dead i visited the service centre in chembur, they told this model part is not available with us, u try in andheri service centre .can u help .
        i purchased E-365 motorolo on 25.05.06 and know the cell is dead i visited ear service centre i was told by the concern person that this model parts are not available with as you must try andheri service centre . pl mail me andheri service address .
        My Motoslvr L7 cell phone was given for service under 1 year warranty perid for DISPLAY AND KEYPAD PROBLEM to this Redington service in Trichy, India.
        while taking the compliant work order no 01135 they changed my original battery and instrument without any information.And its about to complete almost 50 days(17.10.2008), Service keeps on saying it will take a week, but after week nothing comes.Almost more than 10 times i went to redington Trichy.
        2. they replace the KEYPAD and gave after 50 days (17.10.2008) .
        3. when i got my cell back, they changed my original battery and instrument without any information.
        4.when i got my cell back after one hour its NOT SWITCH ON .
        Actually the problem was in DISPLAY AND KEYPAD, but they changed my original battery and instrument, when i checked with my mobile receipt.
        This is nothing but an harrasement to cusotmer and bad quality of service given by Motorola service.
        I need your support for the above issue asp.
        Thanks in advance.
        There is a very worst Customer Service, because i try several times contact number but they replies "Number is Busy".
        hello sir,
        i purchased mobile from reliance webstore ltd, my model no:- classic 762, date:- 2.8.08 from reliance world, kukatpally, sai vikram towers, hyderbad andhar pradesh,
        probelm is before validty period i have given mobile to service centre for 3 times at REDINGTON, SOMAJIGUDA HYDERBAD.
        so, at last they given on written letter with this probelm" PROBLEM FOUND WITH PLB ISSUE DOA". NOW, WE WENT TO COLLECT NEW MOBILE IN RELIANCE WEBSTORE LTD, BUT THEY REJECTING TO GIVE NEW MOBILE. i want replacement.if i did not receive, i will go for consumer forum complaint
        my phone's camera is not working properly. And i am not able to find any solution. revert plz
        my phone's camera is not working properly. And i am not ableto find any solution so plz revert my phone no. is [protected]
        Hello SIr,
        I have given my Cell - MotoRokr E6 for servicing almost 2 months back.
        I have still not got it serviced though it is well within warranty.
        The work order number is 2546.

        I have continuously trying to reach the Service center as well as the Motorola cust care regarding the same, but not of much help.
        I am very very dis- satisfied and disappointed.
        Request you to kindly look into the same and resolve the issue at the earliest.

        Thanks & regards,
        Shilpa
        Request you to plz consider asap..basis urgent requirement work order no.JA/MO/08/08368 Model: Moto Rockr in the name of Anuj Sharma Mob no.[protected] .Service station Jaipur
        my phone is locked how do i unlocked my phone can u guide me plz.

        Motorola/Moto Z3 — Company promoted me to replace the phone is failing to do so.

        Sir,
        This is Sekhar Nandi a resident of Visakhapatnam, Andhra Pradesh got many problems with my phone right from i purchased the phone. I have purchased the phone and till then i have got a problem within 15 days of the day of purchase there was a display problem and i asked for a replacement they advised me that they would solve the problem and assured me that i would not get any further problems with my phone but right from then i got around 9 problems after which i said them that i would log a consumer case they promised me to replace the phone and asked me 15 days of time but now they dragging the situation so that my warranty period gets completed and there would be no further replacement.
        Please Help mee sir and advice me regarding this...
        I have gave my W230 standared cel phone for sevice in your Coimbatore service center(no 94A prasad chambers R.S Puram coimbatore-2) on 13.04.09, Work order noCB/MO/09/00228, Now it almost one month past, my problem is not rectified, Whenver I ask your Service center, they keeps on saying it will take a week, but after week nothing comes.I request you to look in to matter and return my cell phone in good conditon.

        Regards.
        Basheer
        i have purchased an motrolla u9 mobile phone on the day[protected] through an authorised delaer in trichy, i had an problem i.e., its a folding type phone in that the folding strip has been damaged i went to your Trichy Redington India Ltd., c70, 10 th cross "c" cross, thillai nagar, trichy -18, and gave it for service the work order no.TR/MO/09/00197 DT.16/04/2009 TIME 15:48:42 an service enginer named Mr.Sethu inspected and told its an physical damage we wont service in waranty and he said that if the spare is available only we will service and charge for it otherwise we wont service ? you have to service it were the spare available palce only, write now we cant get the spare for it because its an tedious job for us to follow the company and to get the spare out of it and he gave me an suggestion that you can go to redington service at chennai and get serviced then why you big companies are providing service centre at trichy answer me! as trichy service enginer sugestion Mr.Sethu you provide your service centre at chennai alone unnecessarly your are wasting your money as well as our money i think the service provided at trichy is just an post office for service centres,

        motrolla is an nice phone and good models and advanced technologies but they wont provide an proper service centre to service if we are ready to pay also they want sales only not customer service
        I purchases motorola cell on 29th July, 2008, at Roorkee, Dist. Haridwar,

        After some the hands was not working, After some time Charger was not working. Now a days Mike of cell is not working. Moreover the Service Centre at Roorkee is also not working for the past two months. The shop-keeper denied to help any more and told us to contact the service centre, anywhere else.

        Guarantee period is going to be over but the cell is not working properly for the last six months. Please do the needful and rectify the complaints. I have purchased the set from M/s Satguru Telecom, N.C.Ramchandra Market, Roorkee-247667.

        Naresh Yadav
        A-61, Shanti Nagar,
        Roorkee-247667
        Mob : [protected]
        My motrola mobile phone MOTOROLA RAZR V3i has been stolen on 19/06/09. between 10am to10.30am
        from
        jatiya shakti sanga club
        bhadreswar,
        hoogly
        westbengal
        I will be obliged if you help me in tracing.details are
        Model motorola RAZR V3i
        IMEI No.[protected]
        Contact No. [protected]
        sumit ghosh

        email [protected]@gmail.com

        By sumit ghosh on Jun 22, 2009
        I have lost my Motorola mobile having IMEI no. [protected] yesterday. I will be grateful if you help me in tracing the phone.
        i wanna knw REDINGTON SERVICE MOTOROLA MOBILE SERVICE CENTRE
        at MALAYSIA If any on knw plz let me knw
        Dear all

        Redington service center (coimbatore) is very good customar service, and best service&responce.
        I am sure Redington should have more staff like them so that there will be more happy customers
        like me.
        i had purchased a set named motozine zn5 abt 5 mnts ago.since the time after 1 mnth i face so many problems including hang, slow, and what 2 say, i got fed up by it.
        My motorola mobile phone Motorola l7i has been stolen on date 21/10/09 from 8:50 to 8:59
        from Bhud, Baddi.
        I will be obliged if you help me in tracing.details are
        Model motorola l7i
        IMEI No.[protected]
        Contact No. [protected]
        Ishan Saul
        if possible block the phone.
        jaipur service centre is completely mess. stolen of parts also happened earlier
        Hi!
        I'm Ronak Bhatt from city Baroda, District: Gujarat[India].
        I lost my cell phone Motorola Z3 on 24 December, 2008 in evening. At that time was using Airtel Card. Details for my cell phone are as follow.

        Mobile Type: Motorola Z3 [Slider]
        Color: Black
        IMEI No:[protected]
        Th Original Bill with box is still with me.

        So do me a ffavor & please to track my cell phone.

        Regards,
        Ronak Bhatt
        [protected]
        [protected]@yahoo.co.in
        I have some mick/speaker prob from last 6 months, actually one fine morning i found that nobody able to hear my talking when i m listen everything, that's why i go to ur DURGAPUR (WB) service centre (M/S DIGITEC SERVICES) for repearing, after one day he told that ur rep exp is Rs-800.00 n it was goes to chennai, and on date 01.12.09 i ret back my L7i set after paying Rs-800.00, but now it was not given the battery back up. even receive maxi 3 calls it was go down n show LOW BATTERY.

        now can u help me pls.
        Swarup Banerjee
        mob[protected]
        [protected]
        hi
        i purchase my mobile from "spice retail ltd. shop no.3, ansal plaza, palam vihar, sec -18, gurgaon,
        Tin:[protected], service tax no. AAACM0294PST001

        Purchasing Date:27/06/2009

        my mobile no.+91 [protected]
        i have problem with my headphone . it is not working properly .i went to motorola service centre which located complete address: REDINGTON INDIA LIMITED,
        M-47, Ground floor, old dlf colony, sec-14, Gurgaon (H.R.)
        Tel:[protected]
        LST/TIN No:[protected],
        Cst no.:PKL/CST/1615/20.11.1996
        AREA CODE:NA

        work order no.:GU/MO/09/04617
        WORK ORDER DATE :24/12/2009


        I Use 3 sets of motrola .Motorola set good but its service is worst .i went to many times this motorola service centre after that record my complain for srvice .
        i am unhappy for this sevice its a scam for customer .
        motorola service center employee say me that your mobile warranty has completed as a date[protected] but as a my bill record its warranty end[protected]
        if they will not change my headphone then i will go consumer court .thats my last decision

        ...i am very very unhappy for this service that time i thinking that i use other company mobile as a nokia, samsung, sony erricson
        hi
        i purchase my mobile from "spice retail ltd. shop no.3, ansal plaza, palam vihar, sec -18, gurgaon,
        Tin:[protected], service tax no. AAACM0294PST001

        Purchasing Date:27/06/2009

        my mobile no.+91 [protected]
        i have problem with my headphone . it is not working properly .i went to motorola service centre which located complete address: REDINGTON INDIA LIMITED,
        M-47, Ground floor, old dlf colony, sec-14, Gurgaon (H.R.)
        Tel:[protected]
        LST/TIN No:[protected],
        Cst no.:PKL/CST/1615/20.11.1996
        AREA CODE:NA

        work order no.:GU/MO/09/04617
        WORK ORDER DATE :24/12/2009


        I Use 3 sets of motrola .Motorola set good but its service is worst .i went to many times this motorola service centre after that record my complain for srvice .
        i am unhappy for this sevice its a scam for customer .
        motorola service center employee say me that your mobile warranty has completed as a date[protected] but as a my bill record its warranty end[protected]
        if they will not change my headphone then i will go consumer court .thats my last decision

        ...i am very very unhappy for this service that time i thinking that i use other company mobile as a nokia, samsung, sony erricson
        My motorola mobile phone u9 is out of order from last 5 to 6 months, I registred my complaint i had an problem i.e., its a folding type phone in that the folding strip has been damaged i went to your Redington India Ltd., F-46-B First Floor, Ramesh Marg, C-Scheme-Jaipur, and gave it for service the work order no.ja/mo/10/01149 DT.10/09/2010 an service enginer inspected and told its an physical damage. I am very sorry to say that today is 11-10-10, but my mobile phone u9 still out of order. I am not hearing any satisfactory reply from service centre. I will be obliged if you help me.
        Narendra Kumar Gupta
        Mobile No. [protected]
        Model No -u9
        won-ja/mo/10/01149 DT.10/09/2010
        my notorola phone is not working, and i went to redington service centre and they told me my diplay is not working and will have to order a part, but since last one month they use to tell me it is on transit, after that they gave me atoll free no. i called there also but they also told me to inquire after 48 hours, now they don't atall repond, i don't understand such abig reputed company is not bothered to give service to their customer, then why they sell their phone and give promises,
        i am great full thank with Redington India Ltd Service as These people are well Mannared and Doing Properlly JoB.I m belong with Lucknow City i am having a Motorola E6 handset Got best sevice within one hours.
        Mr Manoj Tiwari reginal Manager Help me very care fully and he is very help full person Same time we get the service.

        This is My request to all Of you If You are facing problem with redington call to Mr Manoj Tiwari 100% sure you will get the Positive response.his contact number is [protected].

        today i am very much glad so i want to inform all complainer and redington high authority people.

        once again thanks to redington service.
        i purchased motorola ex 115, display was broken in warranty period when i go to redington they said they dont have display to change, they were helpless, they neither changed my mobile now this is almost a year they dont have display.so... dont go for motorola, very...bad service

        regards,
        rohit gupta
        jaipur
        [protected]
        i want to know that there is any posibilities to get a panel for my phone. . .motorola zn 200. . ... . . .frm any o[censored]r service centers in kerala or tamil nadu. . plz inform me urgently...my phone num is [protected]. . .
        Helpful
        Found this helpful?
        37 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dr. Manoj Kumar Saxena
          Oct 11, 2007
          Resolved
          Report
          Copy
          Resolved

          Hi!
          I have a MOTOROLA C-261 mobile phone. The data and photographs are not transferring to the PC.
          I have contacted several times to the Service Center but the person concerned is also unable to transfer the data and photo.
          I have also send some mails to MOTOROLA, but I could not get any satisfactory response.
          Please help me in this regard.
          --Dr. Manoj Kumar Saxena
          GHAZIABAD (INDIA)
          Aug 13, 2020
          Complaint marked as Resolved 
          Motorola Mobility customer support has been notified about the posted complaint.

          Motorola — Problem in Handset C261

          I have a Motorola Handset Model C261 purchased a year back.Suddenly from yesterday it abruptly switches off and than switches on automatically.I tried to discharge and again charge hoping that it will recover.But the same problem still lingers.Suggest me something which solve this problem.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            M Prakash
            from Mumbai, Maharashtra
            Oct 4, 2007
            Resolved
            Report
            Copy
            Resolved

            We had purchased a Motorola A780 mobile phone through Indiatimes in May 2007. Ever since then, we have been facing problems while receiving and making calls. Every time we get to hear a Fax tone for 10 to 30 seconds. We were told by your Customer care that it is
            a problem inherent in all the sets of this particular model no. and a softwatre upgrade for the same is available. Accordingly, we got the software upgrade from Pilav Consultants, Thane, who took nearly 7 days for the same. They said that they had sent it to your L3 Service Centre and changed the IC.

            But I am still facing the same problem while receiving and making calls. Repeated complaints to your Customer Care have been of no use as they do not reply to us. I demand a full refund for the defective product as I am totally dissatisfied with its performance.
            Aug 13, 2020
            Complaint marked as Resolved 
            Motorola Mobility customer support has been notified about the posted complaint.

            Motorola A780 — Incoming Calls

            Hi

            I am facing a probleb with my motorols A780 handset. The problem is that whenever i receive a call I cannot hear the other party, however, the other perty can hear me well. Also sometimes when I make a call, I cannot hear the bell. What to do?
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              JAYAMOHAN VYRELLIL
              from Chennai, Tamil Nadu
              Oct 4, 2007
              Resolved
              Report
              Copy
              Resolved

              It’s rare that I encounter a customer service issue compelling enough to take time to write a complaint letter but the experience i had last saturday at your motorola service centre at kochi {40/8092, 1st Floor, DD Junction Building, Near Shenoy's Theatre, Opp. Alappatt Arcade, M.G. Road, Ernakulam - 682035 (Kochi)} warrants it in this case.

              I had given my mobile handset(Motorola V3i) at your service centre mentioned above last saturday (29th sep-07)with a minor complaint that i was not able to hear properly when on a call but when its on speaker mode its working.They told me that checking and finding out will take one hour and they will inform me what the issue is and how much will be the cost involved.I did'nt get any response from them till that evening so i thought of calling them and finding out what the issue is and when i called a lady picked up the call and from the start itself she was behaving very indiffrently saying that:" don't you know that their is no electricity in our place from the morning and how do you expect us to call you when we are not able to check what the problem is and so you call sometime on the next working day ie on .The next time when i called ie on Monday(01 oct-07) also they were not able to give me a proper answer as to what is the problem with the mobile or when can i expect it back repaired or what will be the cost involved.But this time i was also a bit assertive becoz of the fact that i was going back to my work place which is in chennai and hence i told them i need a clear answer on when i can expect the mobile repaired and what is the estimate of cost involved.They told me the cost involved will be somewhere around 800 and it will be mostly be ready on Wednesday (03 oct-07) and i need to call and then only come there.As i was out of town i gave the bill and had requested my father to call them.He called them on 03 rd oct first in the morning then afternoon and evening and all these times the phone was ringing but no one was picking up the call.So today ie (4th oct-07) my father went to their office and inquired about the same, they told that the spare part is not available and you can go and come only after calling them and confirming whether its ready or not.So when my father told me this i called up their office asked about the status for which they were not able to give a convincing answer and suddenly the estimate went from 800 to 1500.I just told them to give my mobile back for which they seem to be very happy for they were able to ward off one customer from their office.The incident has given me a clear impression that never in your life you should opt for a motorola mobile for if you have a service issue you are in deep trouble.
              Its really sad that a company with such an international presence is having a such a unprofessional and badly managed service centre which is going to do them bad than any good.

              I would be really happy if this mail could bring about a slight change in the attitude and customer service of that service centre.

              Regards
              Jayamohan
              Aug 13, 2020
              Complaint marked as Resolved 

              motorola/ mobile phone V3i — Reg: misguided by the service center

              Dear Sir,
              My complaint is against Motorola mobile. I had purchased a V3i on 27/04/2007. from Cellular Care Center Nasik.
              2 months before warranty period expires there was some problem in my handset. i registered a complaint with the service center in Nasik.
              Redington India Ltd. Canada corner, Nasik.
              they repaired it and handed over my handset to me.again after 2mts my handset got dead. once againg i had to take it to the service station.
              workorder no: ns/mo/08/00427.
              they had collected a non refundable fee of 115/- and said that they charge 350/- odd rupees as service charge and i had to bare the charges for the faulty parts.
              Done after 2 days when i enquired with them. I get a reply that my hand is dead their some problem with board and it could not be repaired. i was told to collect my handset. I got bit upset as i had spent 8600/- Rs. on that handset and it was used only for 1yr. they told me it could not be repaired.
              I kept my handset in my house for 3-4 days. then i thought of showing it to a mobile repair shop. To my suprise my handset was repaired in just hours. now i'm using the same set.
              I feel i had been cheated by the service station. kindly look into this and do the needful
              Mahender shelar
              Nasik

              Motorola V3i — Service of Mobile phone

              Dear Sir,

              I bought I Motorola V3i phone here in Moradabad from a local dealer M/s Chowdhury brothers Moradabad on 20/09/07.
              Phone worked properly for 7 month and after that problems star with mobile phone. After advise of dealer I contect to the service centre M/s Zain Computer Service Moradabad. I gave my phone for service on 11/04/2008. They promised me to service the phone in seven days but upto 06/05/08 they did not service the phone. After that I served legal notice to the service centre, dealer and Motorola and I gave them seven days to service the phone but they did not respond even for the notices and after that I bought a new Nokia mobile because I was not hoping to get any relied before going to conusmer court and now I filed a case in hon'ble consumer court.
              I want to request Motorola to help me in this matter.
              Thanks
              Ravi Tandon
              Mobile Model : E6
              Date of Purchase : 12/03/2008
              Problem : Tough Screen Not Working

              Given for repairing on 11/06/2008 to Surya Business Private Limited, 9A, DR. MD. Ishaque Road (Kyd Street), Ground Floor, Kolkata - 700016, West Bengal, India, email : [protected]@vsnl.net vide job no. 135641

              They are unable to repair till today due to unavailabity of parts.

              Please take necessary steps immediately.

              Thanking you,
              for Ritika Contractors (P) Ltd.

              Motorola V3i — stolen mobile

              Hi
              I am ninama vijaykumar, I lost my mobile one month ago.My M-no is [protected],
              IMEI no-[protected],
              Battery no[protected]B M7765.I request you please find out my mobile or disconnect out going, incomming facilities & instrument if possible.I have all the proof as mobile's owner.I can produce it where ever you want.
              Thanking you.

              Your's faithfully
              Vijaykumar.
              It is a horrible experience dealing with the aforesaid motorola service centre. My w270 set is lying with them since 11th November 2008 having some display problem. It is more than one month and every time I meet them I get the reply that the would call me back. This is the last time I bought a motorola set and I will always discourage people to buy one motorolla.
              Hi
              My w220 mobile headset is not working.Pls do something.What is timing of service center and where it is?
              Hi
              My M L7 SLVR Cover (Panel Full) is damage where it will get and how much? i am in thrissur chalakudy please contact me. my number is [protected], [protected] or please sent your number
              Hi
              I am using MOTO RZR this mobile is not functioning so u people choose this mobile... i have the battery complaint in this mobile... charge is not maintaining steadily... i want the service center address which is located in chennai... anybody knows means please mail to my id

              Motorola — in software

              dear sir,
              tomorrow suddenly my phone got restart and after that my phone is not displaying time.And when i try to open that menu (home-screen) it just show this under message:
              "Home screen still loading..."

              now, please advise me what shall i do?
              how can i fix my v3i to hear incoming and outgoing calls

              Motorola V3i — Poor service to provide feedback and service

              Motorola V3I Model Handed Over for Service on 30.05.2009 but still Spares not Ready and proper feedback.

              Alaways says that Spares not arrived.
              Hello

              i lost my mobile IMEL 352504/01/380863/4

              can anyone help me


              milan
              i have moto w388 hand set.i had loaded some games in my java. it was working well then suddenly one day mobile went off and when i switched on ky mobile then all the items were deleted including those which were being given by thr company.and now when i again want to load the items in java then it shows that maximum suite is20.please help
              no battery back up

              Motorola V3i — mobile to pc connect software driver problem

              i want that my motorola v3i model connect to pc but i have not driver software please send software my id ([protected]@gmail.com)


              manoj tyagi
              thanks

              Motorola — service centre availability problem

              hi this is vaibhav frm jabalpur, mp
              my motorola set requires a new battery .so plz suggest frm where to get it n at what cost.plz make the information very quick.
              vaibhav shukla
              [protected]
              I am using Motorolla KRZR for one year. After six months the battery charge duration is only 10 hr. How can I have my problem solved? But the picture quality is really good comparing other set.

              JK - Cochin

              Motorola V3i — internet on phone

              sir,
              i am using the motorola v3i handset but i am not able to browse the web on my phone.
              please help me.

              Poor Customer Service and Service Center are making fool

              All details is in the Image.
              IMEI - [protected]

              body replacement moto yuva270i

              can moto yuva 270i body is replaced now.if please contact [protected]
              Helpful
              Found this helpful?
              20 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit