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Motorola Mobility Complaints & Reviews

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Last updated Mar 7, 2024
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Motorola Mobility reviews & complaints page 18

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P
PreetiJha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto m phone issue not resolved yet

Address:Pune, Maharashtra, 411057

I purchased moto m mobile phone on 24th april 2017 from flipkart (Order id od[protected]. After using it for 10 days it started showing many problems like device restarts automatically, hanged and also unnecessary pop up with message like "google app has stooped".
Within 15-20 days these problems became very frequent and pop up error message continuously comes whenever device is unlocked.
I was suggested by motorola...
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Nandan1825
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against service centre

Address:Shimoga, Karnataka, 577204
Website:www.consumercomplaints.in/new_complaint

My phone is having some issue i can't understand so i went to authorised service centre in shimoga, karnataka. They told bord issue amd took 7 days to replace it. My warranty ended on the day i recieved my phone. The next day when i am using my phone it was misbehaving so i went back to service centre they just took 8 days to say it can't be done and they said display gine and it cost me 5600 but it was not my falt. And i want my phone to...
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Chiggy
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late product servicing

Address:Indore, Madhya Pradesh, 452001
Website:[email protected]

I would like to inform you that there is a problem in my hand set and my set in under warranty. So, i have submitted my hand set to my nearest motorola authorised service center. My job sheet no is srgjr[protected] and imei no is [protected]. As per the instruction of service center, they said that my hand set will be repaired within 15 working days. I call them after 15 working days they said that my phone is not repaired because company...
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Kartikey Setpal
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay of my product servicing

Address:Indore, Madhya Pradesh, 452001
Website:[email protected]

Dear sir/ma’am,

I would like to inform you that there is a problem in my hand set and my set in under warranty. So, i have submitted my hand set to my nearest motorola authorised service center. My job sheet no is srgjr[protected] and imei no is [protected]. As per the instruction of service center, they said that my hand set will be repaired within 15 working days. I call them after 15 working days they said that...
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ashish22
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto service centre providing wrong informations

Address:Satara, Maharashtra, 415002

I bought moto g4 plus last year ago. My mobile giving problem after buying phone in 2-3 month, this phone is in warranty. 1st i gone to service centre they gave us my phone in 15 min and told me that this problem not occuring again. But after 1 month this problem occured again. When i go at service centre they told me that this is liquid damage and your phone will be repeared in out warranty. But this is same problem occuring after 2-3 months...
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viyat boricha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My phone is defective since i bought

Address:Jamnagar, Gujarat, 361005
Website:www.motorola.in

I bought moto g3 on nov2015; than i repaired it almost 3 times in a yr. And i went to repair it agian before warrenty period is over but service center is close due to diwali more than 9 daysl. So i fight and raised my case that there is not my fault as warrenty expired coz serivce ceneter is closed. Then they accepted my cell phone for repair in may 2017. For two months my cell at there now they said they give me replacemtn ; first thy said...
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vardhika
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile is not working even after replacement

Address:Bhilwara, Rajasthan, 311001
Website:flipkart

Even after the replacement of the phone moto g5 plus... Still not working properly. The mobile ringtone is not working.. No sound i can hear... I am really getting frustrated.. Also your services don't allow me to refund.. This is not fair.. This is your responsibility to give me the correct product.. Please refund my money.. Either give me some steps... Also in my area there is no service centers.. Nearby.. Please refund my amount.. Please......
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Deepank86
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in servicing mobile phone

Address:New Delhi, Delhi, 110001

Not satisfied with after sales service of moto.

I have given my phone “moto z play” to moto authorized service center “i-pick solutions india pvt. Ltd., bhagat singh market, connaught place, new delhi” firstly on 25th may, 2017 for the problem related to battery & fingerprint scanner issue and they returned the phone on 2nd june, 2017 but the battery related issue was not resolved and a new problem also emerged i. E....
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Nikhil Raikwar
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jhansi service centre is not given the service of my Moto z.

Address:Jhansi, Uttar Pradesh, 284001
Website:Motorola.in

On July 8th I visit to collect my headphones connector of Moto z in gwalior.
There I check my mobile they said my loudspeaker is burst now so change it
When I receive a parts or you may change in Jhansi local resident.
I went Jhansi the manager Mr. Jain is denied to change and say me give rupees I changed it otherwise not.
Go wherever u go but I not change it..
Now tell me sir what can I do..
Resolve...
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aakanksha27
from Shahganj, Uttar Pradesh
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Moto g4 plus , service centre unethical behaviour

Address:Lucknow, Uttar Pradesh, 226010

This complaint is about moto g4 plus mobile phone.i purchased it two months before...last month in morning my phone rang but my cell phone screen turned black all notifications and ringtones were there but no display..after contacting to buyer shop ive send it to nearby moto service centre on 23 jun 17, but after checking my phone for 3 hrs they cudnt findout the specific problem as they were confused it cud be either a display problem, or...
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aakanksha27
from Shahganj, Uttar Pradesh
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Moto g4

Address:Lucknow, Uttar Pradesh, 226010

This complaint is about moto g4 plus mobile phone.i purchased it two months before...last month in morning my phone rang but my cell phone screen turned black all notifications and ringtones were there but no display..after contacting to buyer shop ive send it to nearby moto service centre on 23 jun 17, but after checking my phone for 3 hrs they cudnt findout the specific problem as they were confused it cud be either a display problem, or...
+2 photos
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S
sd63122
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G4 Plus/Tampering with my phone to void warranty, unethical behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.motorola.in/home

My warranty was going to expire in 3 days(9.7.17).
i had talked to their customer care(Agent-Dinesh) on the morning of 6.7.17 and i told him that my Turbocharger isn't working properly- its charging my phone slowly(no turbocharge), as a matter of fact, it isn't charging any other phone in turbo mode too. But any other turbocharger works perfectly on my phone. He asked me to visit the service centre.
So I went to your service...
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jujesti bishwal
from Guskhara, West Bengal
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Moto m charging issue

I have buy moto m online on flipcart Jan 2017.few day screen overlay dictated problem arises.it was solved .But later on charging issue arises. First the mobile charge spedly to become full charge it was take two hour.but now in one hour only 5% will charge. What is the couses of slow charging.I have all ready update nought (Android 7).I have all ready check the charger and cable also.please give the solution for slow charging....
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S
shubhuuu
from Roha, Gujarat
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Motorola moto g5 plus

Address:Mumbai City, Maharashtra, 462042
Website:www.motorola.in

Lenovo's services are the worst, they dont provide general warranty for your handsets .
My device motorola moto g5 plus . its power on/off key wasn't working so i took it to the lenovo service centre and they told me that your data will be erased . so to save my data i tried to pull out the power key and created back but while pulling out, it got some scratches, when i took my device again to lenovo service centre today, they told...
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shahyawar
from Mumbai, Maharashtra
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Moto M mic stopped working after latest update.

Address:Gurgaon, Haryana, 122001
Website:www.motorola.in

The mic for my moto m stopped working after patch update 5 may 2017. I updated my phone around 28 june 2017 after which my mic used to stop working after making a voice call over apps like whatsapp etc. I had to restart my phone each time to make the mic work for phone calls. It would work fine for whatsapp calls. This makes it evident there was a bug in the update. After that on 3rd july 2017 I updated my phone to another update( nougat...
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Tvishi Sharma
from Gurgaon, Haryana
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Pathetic Service and Unethical Behaviour

Address:Ajmer, Rajasthan, 305001

I had given my Motorola G4 Plus (Plus) for repair at an Authorized Motorola Center (Arsh Telecom) in Ajmer. Provided is the list of my Grievances due to the services provided.
1) On the 20th of June, 2017 I had given my Motorola G4 Plus because of a problem in the display. I was told that the repair would take 3-5 days after which I would receive a call from the service center for the delivery. Till the 5th day which was supposed to...
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Lalit Kandoi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change My Mobile to other Customer

Address:121004
Website:www.motorola.com

Dear Sir,

I have deposited my Mobile MOTOROLA, XT1643, RETAIL, BLKIN, 32GB at your Authorized service centre at Faridabad( Haryana) India for Repairing purpose bcz I have facing some problem in phone from last 3 to 4 months .I have change 2 to 3 times Charger & Data cable from your authorized service centre. But problem had not solve . so now 21/6/17 I have again deposit my phone at your service centre but by mistake service...
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Vishnu Chary
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone overheated and motherboard problem

Address:Krishna, Andhra Pradesh, 520011
Website:www.servicecenterlocator.site/motorola-service-center-vijayawada

Gud morning, my name is vishnu. My phone suddenly got overheat oneday resulting in battery drain, headphone jack problem and screen burn. They took care of the screen burn. But the headphone jack didnt work. So i mentioned it to them and they replaced the headphone jack. Again the same problem persisted. No sound from the headphone jack when earphones were inserted. They said it might be a motherboard problem. And took the phone saying that...
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vicky1999
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance against Motorola service center

Address:New Delhi, Delhi, 110086

Name - Vikas Bhatt
Job sheet no. - SRB2X[protected]
Complaint code - C0011-Display-External

This is Vikas Bhatt.I bought Moto g4 plus 16 gb one year ago. Since then I am getting too many problems in it. One of the problem of autotouch arose in it two months ago. I went to the service center nearby me { B2x, pitampura } They told me that it's not a big problem we will change its software. Then after a week I...
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Aniket Mardane
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective phone

Address:411015

Respected sir,
As you requested me to submit the phone, but i have already submitted thrice (For three) to care center but i have no results. Phone is getting hanged and automatically phone gets switch off, network range problem, battery problem and since yesterday notification with anroid. Come phone has stopped is showing on main screen and ringing is
Totally stop. Day by day issues are increasing and these major issues...
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