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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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1021
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Motorola Mobility reviews & complaints page 16

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H
Hitesh sadana
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no replacement/services

Address:New Delhi, Delhi, 110007

I submitted my faulty product and data cable in warranty period in pitampura service center, now its closed, only mobile was transfered to tilak nagar sc, and its been around 2.5 months and still they are giving me same reasons and asking me for more time again and again instead of giving me replacement of mobile and when i visit sc they don't have my my data cable either, and some of them also talks rudely, they don't really care about customers,...
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Teljo Madassery
from Basavana Bagevadi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denying consumer rights by authorized service provider at kochi

Address:Ernakulam, Kerala, 682025
Website:www.motorola.in/home

Hi sir,

Denying consumer rights of claiming complaint against manufacturer defects and supporting and promoting an online shopping company.
I have gone to the dealer/authorized service center for claiming a manufacturer defect complaint and to replace that low-quality device with a new one but the dealer/service provider said that they can only process replacement from amazon.in purchases they said that because i am...
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Pavan Kumar Mishra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone not servicing under warranty

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.motorola.in/home

Hi,

I purchased my motorola g4 plus phone in december 2017 which is still under warranty as of 1 year and i went to the service center as i was facing few issue with my phone then they denied to repair it.

They are saying your phone got bend (Pic attached) so we will not repair it. I don't know how my phone got bend as i have never dropped it even once as my screen is as it is and there is not a single scratch....
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Rishabh366
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding complaint and information of a motorola device

Address:New Delhi, Delhi, 110014

Respected sir, ma'am/

This is regarding information and request of the problem I am facing using a Motorola, a Lenovo owned comany's device.

I bought a Motorola Moto G 4th Generation 32 GB, some months ago. It is still under warranty. Since I've bought the device I am facing several issues like Screen Lagging, Auto-Touch, Heating, Not Charging, Power Button Not Working and Rear Camera Glass got scarched very...
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Sakshi kadam
from Lonavla, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola m

Address:Gurgaon, Haryana

I got my phone on 10th june. Last week i went to service centre regarding my charging problem. I got my problem solved. Exactly after a week today i got the same problem. We can't waste our complete time going to the service centre. I hope you look forward to this and resolved my problem asap or else i'll have to complain to the higher authorities.
Thank you....
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Rahul_Dhaker
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding motorola lenovo mobile and service

Address:452010
Website:Motorola Lenovo

I purchased moto z style 3month back, it cost me 400000, the worst decision that i ever took. Within one month i faced so many issue in cellphone... And when reached to service center even they couldn't replaced and repair the things.. They know only how to argue with customer.. Under warranty even i couldn't get anything...
The worst services that ever seen....
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L
Lal Neal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone servicing under warranty

Address:403507

I had given my cell phone moto g4 plus on 18/07/2017 to motorola service center at mapusa (Orion communications shop no f5, khalap building opp mmc market above canara bank mapusa) its under warranty problem power button not functioning /working, but still nor they receiving my calls nor any calls from them, nor any kind of solution they are giving its been a month past.....
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Anu Inn
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

authorized repairing center cheated

Address:Alappuzha, Kerala
Website:Motorola.in

Hi my phone is almost 2 years old. Suddenly it showed some complains while touching certain keys, keys where not working so we took phone to authorized repair centre in kaloor - cochin - kerala - india. They updated software and gave back after one week phone started heated and battery draining fast while in ideal. Then again went to shop they updated software... But no use and then they said battery should be changed and problem is solved.....
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S
sudarshan ombale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto m mobile

Address:Thane, Maharashtra
Website:sudarshan [email protected]

Sir, I buy this mobile 25/12/16 this is warranty period and July month my mobile charging and Mick issue. I going to service center. And repair but my mobile not proper fitting thise time I talk him oraly he answers hand fitting me thoda gap rahata hi. I go there but i confuse and go today he ans me thise mobile cosmetic issue and not warranty. Isko karana hi to charges lagega sir mobile fitting barbar nahi kya isliye fitting lose ho gai...
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J
jnandi2017
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola service center harassing in repairing the defective mobile parts

Website:www.moto.com

Hi,
I had purchased moto g plus 4th gen mobile from amazon.in in 2016. Now the fingerprint sensor not working and having the battery issue also, so i contact the service center in asansol. They said to me that you have to keep the mobile 15 days then only repair can be possible. This is merely not possible to keep the mobile for this much time. How come such a branded company mobile's service center people can do this? This is just...
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yashvantsinh rathod
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile front camera faulty due to service center negligence

Address:Junagadh, Gujarat
Website:Motorola

Dear sir,

Few days (4-5 days) ago i went for repair my phone to authorized service center.
They was not gave job work receipt.
They said me we are not giving job work receipt after out of warranty.
After two days i received my phone.
But today i shown front camera is not working properly.
Today i goes to service center and describe my problem but they told me this is not our fault go and...
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Amit Rauniyar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst services provided by customer care 1-800-419-6686

Address:Bangalore, Karnataka, 560054
Website:motorola-mobility-en-in.custhelp.com

Hi team,

Can please help to refund my money. I have submitted my device 1 st july 2017 in bangalore rajaji nagar center. Today approx 40 days over but they didn't repair my device. I visited more than 5 times to know status of my device but i found lots of problem related to software and phone mice speaker is not working and camera its self damage.
When i inform to moto customer care people the from 15 days they telling....
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srighakollapu vithal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service and false warranty promise

Address:East Godavari, Andhra Pradesh, 533104

I brought moto c plus 2 weeks back and suggested so many people its a good phone and few of my friends also brought the same phone. Unfortunately one day touch stopped working so i thought it a small issue and given it to service center to rectify that problem, they have taken 3 days time and gave it back after a day use i got the same problem so i have taken the phone to service again they told me that touch is not working told me that may...
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Rahul1241990
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service center refusing service

Hi, i bought motorola moto z play mobile on 4 november 2016 and it was sold to me as water repellent nano coating because of that feature i bought the mobile phone. From 2 days (5/8/2017 saturday) touch was not working so i took it to the motorola service center in jayanagar bengaluru on monday 7/8/2017 they took my phone and said we will contact you within 7 days. But they called me today and said it is because of water damage touch is not...
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Atul Surase Patil
from Paithan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour of care

Address:Aurangabad, Maharashtra, 431001

Camera problem, sound problem and software problem... My mobile has warranty of 2 days but care says it is out of warranty. And they call us after 3 days when my mobile is out of warranty.
Submitting date and time of mobile[protected].
Time 15:06:44
End of warranty of mobile[protected]
During the submitting of mobile the care doesn't anything about warranty of mobile....
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Poorna Krishna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality of product

Hi,

I purchased a motorola gg4+ details mentioned below:
Model: moto g4+ plus
Order placed: 12 february 2017
Order#[protected]
Bought from: amazon.in @ rs.13999
Imei no: [protected]
Warranty : still 5 months left, expires february 2018

Since purchase i have been facing a lot of problems and seriously my life has become hell.

The screen flickers...
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K
Kanika_amer
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola android e3 power phone has a charger jack problem

Address:Ghaziabad, Uttar Pradesh, 201010

I have a motorola android e3 power phone. I purchased it in last december 2016. Now i am facing charging problem in my motorola phone from last 2 weeks it has a charger jack problem that why i try hard to charge my phone. It goes disconnect again and again with charger. Kindly sort out this problem. As i am in trouble with this phone with problem in charger jack....
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parveenparmar_82
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone not repaired with in warranty

Address:110095
Website:www.motorola.in

Dear team,

I have submitted my phone to motorla service centre no cpt 034 on 27.07.2017 with facing touch screen issues.
They said part will be replaced and it will take three days. From the last three days i am following up with them for my phone and they are saying it is not repaired and we can not commit any time.

The service centres are fordge and cheating persons and not giving any anwers to customers...
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bappaditya bg
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

burn mobile and charger

Dear sir,

I had purchased moto m from flipkart, and after using 11 day my phone charger and charger point is burn when charging my phone. I am facing a problem with the device it is getting very much heat i cant use that. I allready contact flipkart and motorola but they dont responses properly. And they show 10 days return policy. Pls solve my issu

Thanking you,...
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Amukale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola service center

Address:Pune, Maharashtra, 411005
Website:www.moto-care.com/mgs/indes.php/serviceManage

I m moto user n i had given my phone to service center at kavya enterprises on
17.06.2017, it's been more than 1 months and no positive response coming from the service center side. I called no. Of time but no one is receiving my calls, now i got to know that kavya enterprises service center going to closed. No one receiving my call. From last 8 days i m calling back to back but no
Response....
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