Motorola Mobility Complaints & Reviews

Address: New Delhi, Delhi, 110002

I purchased motorola 360 smartwatch one and a half years back. Now it has stopped working but when i called up motorola repair center, they refused to repair it. As it is now not under warranty it cannot be replaced. They should not have sold it in india. They must clearly mentioned that watch is not repairable.
I am ready to pay the expenses but my watch should either be repaired or replaced.

Oct 10, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2017

Motorola Mobility Customer Care's response Hi, Drami.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

View replies

D

drami7

from Delhi, Delhi

Sep 10, 2017

I send mail on above address but only thing they didn't do anything. I am planning to forward the complaint to higher authorities.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I purchased a moto 360 2nd generation smartwatch on 20th august, 2016. Today it has been barely a week out of warranty and the touch screen stops responding. I ask the motorola customer support for help regarding the repair. I understand that the watch is out of warranty so i am ready to pay for the repairs. However i get a response that since my device is out of warranty, it cannot be repaired. I feel cheated buying an expensive electronic product which stops working just after the warranty expires and with no means for repair.

Oct 15, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2017

Motorola Mobility Customer Care's response Hi, Parth.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110018

I brought moto z play on 27th jan 2017 through flipkart.com with imei no:-[protected] and [protected]. After 4 months later my handset mic was not working properly, so i went to my nearest lenovo & motorola service centre (Khushi communication, tilak nagar), they took 12 days to repair the handset. Next day after his speakers was not working then another 2 days they took. On that day they have replaced a motherboard with new imei no.[protected] and imei no.[protected]. Then after 15 days i. E on 20 th aug 2017 the touch was not working and i submitted the same on 22nd aug 2017, they gave cis slip that written on them that they will deliver this phone after 3-4 day. Its now almost 12 days still the handset is not ready and given me an excuses that they ll deliver on next day and next day.
Seriously motorola i got a very pathetic experience with your handset. I guess this is your high-end category phones but still no improvement on the services. After many patients i am writing this mail to you. I hope you take some serious action on this.
Regards
Chetan sarpal

Oct 5, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2017

Motorola Mobility Customer Care's response Hi, Chetan.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi my name is pradeep mahera. I have motorola's mobile.
Modal name is motorola g 4 plus. I have problem in my phone so i give it to motorola service center.in three times they cannot resolve my problem so i request them to please change my device but they cannot hear my problem so what should i do?
Last time i submitted my mobile on date 23/8/2017 but thare is no response from mobile company.

Oct 5, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2017

Motorola Mobility Customer Care's response Hi, Pradeep.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682025

Website: www.motorola.in/home

First of all, i strongly recommend not to buy a motorola smartphone because they are just irresponsible and very very bad in manner. Please, nobody buy a motorola phone.

It's been 5 days i am trying to contact voice plus motorola service center at kochi to know my phone's repair status and also now it's over the promised date to deliver my phone. I have only one number to contact them which was mentioned in the service record of them but no one is answering to my call sorry not only to mine nobody's too.in this regard how can i get in touch with this service center and one of the motorola customer care executive said to me that if you want to know your repair status just visit the service center for each time, the distance between my home and service center is 45 km. Please note the responsibility of motorola to their customers.

The motorola is cheating all of their customers by offering services but no one is getting their actual services. I am saying this because i have contacted with their customer care in this regard and the very best customer team always saying i am sorry sir sorry for the inconvenience apart from this they have nothing to say nothing to do for us even they cannot answer to any specifice technical queries.

For a conclusion i would like to raise complaints against motorola mobility for cheating, denying customer rights, and for betrayal. I humbly request to indian gov to take an action please.

Company : motorola mobility
Service center : voice plus motorola service center
Address : 35/574 & 35/575, 1st floor, opp. International stadium, next to mrf, janatha junction, palarivattom road, kaloor, kochi, kerala 682025
Phone:[protected]Nobody is going to answer)

Oct 1, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Motorola Mobility Customer Care's response Hi, Teljo.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 395001

I have purchased moto g5 on 3rd of august'17. I have started using the same from 5th as it requires nano sim which was not with me. After using it the fault was found that the screen light was blinking and the numbers which were stored in phone were gone automatically. On 10th august i have given the phone back to moto services center and requested for a new piece as the same was faulty since day one. Now the service center have keep that phone and after two days they have given the same phone back stating that there was a software update problem though i have requested for a new phone. But after that also the problem remains the same. So again i have to submit the phone and they kept the phone with them for long. They have given back that phone on 25th august and said the phone is ok now. Again yesterday when sim card was inserted it was not working and even the phone was not getting charged. Being a brand like motorola it is not good that you give the faulty piece. Now i don't want this phone anymore kindly give my refund money of the phone. Hope the complain will be entertain immediately.

Regards,
Harshal desai
[protected]

Oct 30, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2017

Motorola Mobility Customer Care's response Hi Harshal,

We’ve received your inquiry and have escalated it to the appropriate team for assistance.

Regards,
Swaraj
-Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

This is the worst phone ever by motorola how can such phones should be allowed to sold in the open market of such deficiencies.
I am using this phone since one month and this device is hazardous-
It heats as hell while charging
You can not use it while charging
Phone is volte supported but it is unable to host that function even customer care executives fails to help me over the issue and adviced to visit a service centre, for a 12 days old phone. Does that make sense???
It hangs at every single minute
Thats all if i am sure

Sep 27, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

Motorola Mobility Customer Care's response Hi, Prakhar.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Meerut, Uttar Pradesh, 250002

Hey everyone
My name is anmol kakkar. I am from meerut city.
First of all i want to ask everyone a simple question.
Do you buy any phone without checking it's features, quality, functions?
Everyone looks for these things before buying
Ok now i will share my story, i purchased this phone moto g turbo on 5th sept 2016 from my first salary.
Some of the best reasons of my purchase were-
1. Turbo charging
2. Otg connection (Those who don't know what it is, for them-its a function that let's you connect a pen drive directly in to your phone with the help of a small usb device)
3. Camera
4. Service centre availability in my locality.

Soon after the purchase all these functions/feature start turning to the worst.
Motorola manufacturers the worst charger a company can. This is for the 3rd time i will have to get my charger replace. Moreover it's a lie that motorola claims that it charges 45%in 15 minutes.

Otf connectivity was the major reason i purchased this phone, but with a software update or some android update i lost this function.
I don't remember the exact date i guess in november i received the update.
For a long time i was in d state that may be dere r sum technical issues because of which this function is not working, so i decided to call customer care.
I shared all my problems with the representative and in the end what he said 'we can't do anything in this case'
I was like dude?
Just imagine you purchase a phone for its sum function and soon the co remove it. How will you feel?

Last but one of the most # thing, its screen problem because of which it's camer quality decreases by 80%.
The screen is cover with small linings, which can be ignored by the user but is comparable.
The company itself know this problem very well, if you will ever call motorola helpline they will give you a option i[censored] r seeing any lines on the screen then press _
For this problem i went to the service centre again, they told me that it's screen will get replace.
I said ok.
They asked me to leave the phone for minimum 2 months and the reason were 1. Due to shortage of screen &
2. We don't repair it here, we have to send it to some big city.

Can you live without your phone for 2 months?
Help me guys.
#motorolasucks

Aug 25, 2017

Complaint marked as Resolved

Not resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

Motorola Mobility Customer Care's response Hi, Anmol.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Aug 25, 2017

Updated by Anmol kakkar Nothing can change in this country, even this consumer court is just for name.This no response leads to crime sumtyms.Motorala now I am filing a legal case.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226001

Dear madam/sir,
This is to bring to your kind notice that there was some issue with my phone moto g4+ model:ap3734ae7k8, imei1:[protected], imei2:[protected]
1. Heating up of the phone.
2. Display got hanged while charging.

As we had deposited the phone to the service centre in 28-june-2017 and got returned after repaired on 20-july-2017.
As the phone was not properly repaired, we had again submitted the same on 26-july-2017. The person at service centre told us that the phone's display has problem as the same was repaired by them. But till date i. E. 20-august-2017 we had not got any update on the same, after being sent many mails to them.
So it is requested you to take action in this regard to solve my problem.
As i have attached the image of the receipt that i got from service centre on depositing phone second time.

+1 photos

Sep 29, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

Motorola Mobility Customer Care's response Hi, Vivek.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

View replies

L

Lalit.bh27

from Ahmedabad, Gujarat

Aug 25, 2017

No screen cast option available .

How to mirror mobile

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110007

I submitted my faulty product and data cable in warranty period in pitampura service center, now its closed, only mobile was transfered to tilak nagar sc, and its been around 2.5 months and still they are giving me same reasons and asking me for more time again and again instead of giving me replacement of mobile and when i visit sc they don't have my my data cable either, and some of them also talks rudely, they don't really care about customers, even when i warned them about complaining in consumer court, they said, go ahead, you can do whatever you want, they guys do argue instead of showing products. Always saying "we apologise, we need 10 more days/ a week time" and again after given time they will ask for same.
No one is giving any proper answers.
My product details are given below:
Imei number:
[protected]
Jobsheet number: srb2x[protected]
My contact number: [protected]
Seeking for some help from this site.

Sep 29, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Aug 16, 2017

Akshit Vars's response And in my city there is no customer care service is provided.

Verified Support

Aug 21, 2017

Motorola Mobility Customer Care's response Hi Hitesh,
We’ve received your inquiry and have escalated it to the appropriate team for assistance.
Thanks
Motorola Support

View replies

A

Akshit Vars

from Suratgarh, Rajasthan

Aug 21, 2017

Hello,
I want the G3 turbo edition charger from motorola service centre with authorised bill. So please help me out ASAP.

Reply

H

Hitesh sadana

from New Delhi, Delhi

Aug 24, 2017

I haven't received any positive reply from any of your concerned team, no one is working stilll even after 2.5 months. such a pathetic services you guys are providing to the customers.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682025

Website: www.motorola.in/home

Hi sir,

Denying consumer rights of claiming complaint against manufacturer defects and supporting and promoting an online shopping company.
I have gone to the dealer/authorized service center for claiming a manufacturer defect complaint and to replace that low-quality device with a new one but the dealer/service provider said that they can only process replacement from amazon.in purchases they said that because i am purchased from flipkart.com. But sir i have one year of manufacturer warranty left on my device and so i hope they are responsible for replacement on the basis of manufacturer warranty and i have the right to ask for a new device? Please sir grand me and take an immediate action because they are cheating peoples every day i have experienced it. You can check their review

Here i submitted my phones defect and invoice copy sir

And also sir they are responsible to the consumers because they are not answering any calls, not responding to emails and not informing any updations. This shop is 45km far from my home how can i go there for each updations sir please take an immediate action you can check their reviews here no one is claiming they are good.

https://www.google.co.in/search?num=100&rlz=1C1AOHY_enIN708IN709&q=voice+plus+le...⇄ 1,

Authorized service provider denied my rights :

Voice plus motorola service centre
Address: 35/574 & 35/575, 1st floor, opp. International stadium, next to mrf, janatha junction, palarivattom road, kaloor, kochi, kerala 682025
Phone:[protected]

+2 photos

Sep 18, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Motorola Mobility Customer Care's response Hi, Teljo.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Aug 20, 2017

Updated by Teljo Madassery I have purchased a Moto X force from Flipkart with one year of manufacturer warranty. Two days after delivering the product it has got an internal display damage (Please check the damage I have submitted a video of it) and so immediately I have contacted Flipkart for replacement but as per seller policy of service they can only do a refund for me along with this issue and they said that if you go to Moto service center I'll definitely get a replacement from moto, therefore, I visit one of your authorized service center at Kochi, India (Voice Plus Moto Service Center) to claim a complaint against manufacturer defect but your service center tell me that they can not process my replacement because I have purchased it from Flipkart.com and they can only do replacement if I was purchased from Amazon.in. why this I come to you because I have a complaint with your product it was not a product of Flipkart and you are giving me one year of warranty on it so i have the right to ask for a replacement. Also, I chat with your team and they said that if you have any problem with the device within 7 days from the delivery date then the company should give you a replacement. So why I am not getting your service. why are you filtering customers by from where they buy. From wherever they purchased it, it's not a matter because of your warranty You are the only one responsible until the product has warranty left.

So here by I am demanding that I want that device replaced with new one and why your service center is behaving like that, i want you to answer clearly for all this.

You know Voice Plus Motorola Service Center is one of your worst service center in Kochi, India Please check their reviews here no one gave a good review they are just irresponsible and totally fraud peoples because they are not answering to anybody's calls, not responding to emails they are just contactless if consumers leave from there. I am living 45km far from your service center and if I want to know any updations I just need to go there is this is your assured quality of service? is this is your reputation?

Your service center details

Voice Plus Motorola Service Centre
Address: 35/574 & 35/575, 1st Floor, Opp. International Stadium, Next to MRF, Janatha Junction, Palarivattom Road, Kaloor, Kochi, Kerala 682025
Phone:[protected]
email : [protected]@gmail.com

View replies

S

saheb sk

from Hyderabad, Telangana

Aug 21, 2017

My handset is Motorola Moto M, 2 sim cards not supported,

sorry Hindi language,

मैंने सर्विस सेंटर गया था। सर्विस सेंटर पर बोल रहा है। कि बोर्ड खड़ाब हो गया है बोल कर बोल रहा है। मोबाइल सही है मैं वाईफाई पर यूज कर रहा हूं। बस खली सिम कार्ड सपोर्ट नहीं कर रहा है। बोर्ड कितने में आता है या फिर कितना खर्चा आता। मेरे मेल पर मैसेज कीजिए।

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201012

Website: www.motorola.in/home

Hi,

I purchased my motorola g4 plus phone in december 2017 which is still under warranty as of 1 year and i went to the service center as i was facing few issue with my phone then they denied to repair it.

They are saying your phone got bend (Pic attached) so we will not repair it. I don't know how my phone got bend as i have never dropped it even once as my screen is as it is and there is not a single scratch. They are saying it might have got bend due to keeping in a pocket or you might have slept on it.

My question to them is if there was so much pressure on the phone then how come screen didn't get broken??

They are not giving me any proper solution to this.

Please help me.

Regards,
Pavan kumar mishra
M - [protected]

+2 photos

Sep 21, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Motorola Mobility Customer Care's response Hello, Pavan.

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Thanks,
Motorola Support

Aug 21, 2017

Updated by Pavan Kumar Mishra Hi,

I have recieved a call from Motorola on friday but after that havn't recievied any confirmation. Could you please confirm for solution?

Aug 28, 2017

Updated by Pavan Kumar Mishra I haven't rcvd any update from Motorola as it's been more than 1 month since I m chasing them. Could you please let them know to resolve to complain rather passing time.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110014

Respected sir, ma'am/

This is regarding information and request of the problem I am facing using a Motorola, a Lenovo owned comany's device.

I bought a Motorola Moto G 4th Generation 32 GB, some months ago. It is still under warranty. Since I've bought the device I am facing several issues like Screen Lagging, Auto-Touch, Heating, Not Charging, Power Button Not Working and Rear Camera Glass got scarched very easily in just a few days from the date of purchase.

Today, i.e., 14 of August 2017, I went to the Motorola/Lenovo Service Center at Okhla, New Delhi (F 26/4 Okhla Phase 2, Nathu sweet Main road, Adjoining Yamaha, New Delhi, Delhi 110020) Even if my device is under warranty they asked me pay an amount of approximately Rs. 2400/- for the repair of my device. I am really disappointed with the executives and service.

I request you to look after this as soon as possible. Whether my device should be repaired free of cost, and if the problem still exists then please replace my device as soon as possible. I am facing lots of problem.

I await your input on this.
Should you need any further information +91 [protected]
(All details in signature section)

Rishabh Sharma
+91 [protected]
[protected]@outlook.in

Sep 25, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

Motorola Mobility Customer Care's response Hi Rishabh,
We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.
Thanks
Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

I got my phone on 10th june. Last week i went to service centre regarding my charging problem. I got my problem solved. Exactly after a week today i got the same problem. We can't waste our complete time going to the service centre. I hope you look forward to this and resolved my problem asap or else i'll have to complain to the higher authorities.
Thank you.

Sep 16, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Motorola Mobility Customer Care's response Hi Sakshi,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post
Thanks
Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 452010

Website: Motorola Lenovo

I purchased moto z style 3month back, it cost me 400000, the worst decision that i ever took. Within one month i faced so many issue in cellphone... And when reached to service center even they couldn't replaced and repair the things.. They know only how to argue with customer.. Under warranty even i couldn't get anything...
The worst services that ever seen.

Sep 14, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Motorola Mobility Customer Care's response Hi Rahul,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post
Thanks
Motorola Support

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 403507

I had given my cell phone moto g4 plus on 18/07/2017 to motorola service center at mapusa (Orion communications shop no f5, khalap building opp mmc market above canara bank mapusa) its under warranty problem power button not functioning /working, but still nor they receiving my calls nor any calls from them, nor any kind of solution they are giving its been a month past..

Sep 11, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Motorola Mobility Customer Care's response Hi

We are sorry to hear about that, please share us your details at [protected]@motorola.com for further assistance.

Thanks,
Motorola support

View replies

J

JAMIL AHMAD KHAN

from Ratlam, Madhya Pradesh

Aug 14, 2017

I have given my moto 4g plus mobile to repair on 3 july to Sunaniya Electronics Harda work order no 2945 imei no. [protected]. Till now he unable to repair these. So I am looking to indian consumer forum. Noticed be issued. If you will not reply me/ resolved my mobile complaint well in time. It's so poor service in india. Why too much delay?

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Alappuzha, Kerala

Website: Motorola.in

Hi my phone is almost 2 years old. Suddenly it showed some complains while touching certain keys, keys where not working so we took phone to authorized repair centre in kaloor - cochin - kerala - india. They updated software and gave back after one week phone started heated and battery draining fast while in ideal. Then again went to shop they updated software... But no use and then they said battery should be changed and problem is solved.. But even after battery is changed problem still there.. Now they are saying it might by pcb board... And it should be changed... And cost almost price of phone... They have never triggered out a correct solution initially. And asked me to change battery cost me 1200rupee. I gave the money bealiving problem will be solved but noelw i lost my money and old battery... Please do the needful to at least get back the money i spent for the battery.. I am really disappointed by the response of the service center personals they litterly cheated me...

Sep 11, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Motorola Mobility Customer Care's response Hi

We are sorry to hear about that, please share us your details at [protected]@motorola.com for further assistance.

Thanks,
Motorola support

View replies

K

Kanhiya Mishra

from Baramati, Maharashtra

Aug 14, 2017

Moto g 4 plus ka battery itna ghatiya hai ki kya bolu bhaiyo kabhi zindagi itna Ganda battery nahi hoga 6 mahine mai 2 battery Laga Chuka Lekin itna bekar hai battery Abhi 80 percent hoga tho fatakse switch off ho jata Mai bolta hu ki mat Lena a mobile sabse bekar mobile hai .

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra

Website: sudarshan [email protected]

Sir, I buy this mobile 25/12/16 this is warranty period and July month my mobile charging and Mick issue. I going to service center. And repair but my mobile not proper fitting thise time I talk him oraly he answers hand fitting me thoda gap rahata hi. I go there but i confuse and go today he ans me thise mobile cosmetic issue and not warranty. Isko karana hi to charges lagega sir mobile fitting barbar nahi kya isliye fitting lose ho gai rahegi. And continue massage coming from Facebook isn't responding. Also both problem solved mi please

+1 photos

Sep 11, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Aug 10, 2017

Updated by sudarshan ombale Sir I give my mobile compliant information for this email [protected]@mailwc.custhelp.com ref no.[protected]l.[protected]

Verified Support

Aug 11, 2017

Motorola Mobility Customer Care's response Hi

We are sorry to hear about that, please share us your details at [protected]@motorola.com for further assistance.

Thanks,
Motorola support

Sep 01, 2017

Updated by sudarshan ombale Hi Sir,
All details submit for this email but not give me satisfied answers and not solved for my mobile fitting problem. Sir please give me your higher authority mob no or email or call my mobile no. I discussed this matter

View replies

S

sudarshan ombale

Sep 1, 2017

This email not responding for my complaint . And not satisfied for me

Reply

sudarshan ombale's [Complaint's author] reply, Sep 1, 2017

But not satisfied answer and not solve my mobile fitting problem. And neglected and careless answer for my email

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.moto.com

Hi,
I had purchased moto g plus 4th gen mobile from amazon.in in 2016. Now the fingerprint sensor not working and having the battery issue also, so i contact the service center in asansol. They said to me that you have to keep the mobile 15 days then only repair can be possible. This is merely not possible to keep the mobile for this much time. How come such a branded company mobile's service center people can do this? This is just their negligence and people are very authoritative. Fyi my mobile is in warranty period and i want a replacement of my mobile or total refund of my money which is rs.14999. Kindly help me in this regard.

Regards,
Jadupati nandi

Sep 17, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Motorola Mobility Customer Care's response Hi Nandi,

We are sorry to hear about that, please send across your details to [protected]@motorola.com

Thank,
Motorola Support

Aug 10, 2017

Updated by jnandi2017 Hi,
I tried to send the issue details to the email id [protected]@motorola.com but the message not delivered. Attached screenshot for your reference.
Kindly do the favor on my behalf.

Regards,
Jadupati Nandi

View replies

J

jaatrules7722

from Thanesar, Haryana

May 29, 2018

I want compensation for mental and physical harassment and payment towards litigation expenses.And service behave very badly. But it hurts when your problem is still unsolved after bearing all this..And i have beared a lot last favour i want from motorolla is plz give back my money back and take away your device...Even every time when i called Motorola care, they told me that i will get a call from their side within next two days. It has been more than 4 days and i called them many time but i got same reply to get a call from their side but didn't get any response. My contact no is [protected] and email id - [protected]@gmail.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Junagadh, Gujarat

Website: Motorola

Dear sir,

Few days (4-5 days) ago i went for repair my phone to authorized service center.
They was not gave job work receipt.
They said me we are not giving job work receipt after out of warranty.
After two days i received my phone.
But today i shown front camera is not working properly.
Today i goes to service center and describe my problem but they told me this is not our fault go and do as you do.

Please sir solve my problem.
Thank you

Sep 23, 2017

Complaint marked as Resolved

Motorola Mobility customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Motorola Mobility Customer Care's response Hi Yashvantsinh,

We are sorry to hear about that, please send across your details to [protected]@motorola.com

Thank,
Motorola Support

Sep 04, 2017

Updated by yashvantsinh rathod Such a long time had been went but action not taken yet.

Motorola Mobility Complaints & Reviews

File a complaint to Motorola Mobility

Motorola Mobility reviews & complaints page 16

motorola not ready to repair moto 360 smartwatch

Post your Comment

motorola refuses to repair my out of warranty moto 360 2nd generation

Post your Comment

pathetic motorola handsets and services

Post your Comment

very bad service from motorola

Post your Comment

cheating consumers by offering services

Post your Comment

faulty handset

Post your Comment

moto e4 plus hardware and software issue

Post your Comment

moto g turbo

Post your Comment

motorola service centre is more than worse they are not responding properly and are not helpful

Post your Comment

no replacement/services

Post your Comment

denying consumer rights by authorized service provider at kochi

Post your Comment

phone not servicing under warranty

Post your Comment

regarding complaint and information of a motorola device

Post your Comment

motorola m

Post your Comment

regarding motorola lenovo mobile and service

Post your Comment

phone servicing under warranty

Post your Comment

authorized repairing center cheated

Post your Comment

moto m mobile

Post your Comment

motorola service center harassing in repairing the defective mobile parts

Post your Comment

mobile front camera faulty due to service center negligence

Post your Comment

Related businesses