Motorola Mobility Complaints & Reviews

I had submitted moto g4 plus in an authorized cervice centre (Technico, international market, siliguri) in siliguri. They (Service centre authority) told me the display had to be changed due to ghost touching issue. But when they dwlivered the phone the touch screen was not completly attached, lower back cover of the phone was not fitting and a screw from the back side was missing. I didnt expect such a poor service from an authorized service...

I bought moto g5 plus on 27th april 2017 from flipkart.
Display is gone blank from yesterday (12 the may 2017) and if i touch on display there is vibration but but display is off.

I have given it to service center they are telling display needs to be replaced.
How come you people release the defective product and fool the customers.

Why i should use the second hand phone (Display replaced) when...

Dear concerned,

I have submitted my moto turbo for repair on[protected] and they told me that i will get this repaired in 10 days but till date they are saying that the part is not recived, i even call the motorola customer care they also dont have any idea about the delivery status. After calling them multiple time i recived a call from there senior team they assured me that i will get a standby device and they will speak...

I am Ravi Teja from Noida, Utara Pradesh. I have submitted my mobile (Moto G Turbo Black color) on 21-March-2017 in Motorla Authorized service center “Satyam Communication, Noida and my mobile was under warranty when I submitted.

Mobile was having couple of issues i.e Mobile was not charging, hence not powering on, Charger issue, Fast discharging, Slow charging (Battery issue). When I submitted in Service center, they told...

I m using moto g4 plus for 2 months model no xt1643 and my imei 1 is [protected] and next imei 2 is [protected]

After that my charger is not working for that i have send it to the service center of ranchi (It service center) but they dont replace aur repair my charger

So kindly help me because charing my phone is very difficulty with another charger...

I had purchased moto x play last year may, 2016.

From beginning i was facing problems of over heating and battery drain but still was managing with the set.

However, this mobile set could not work properly even for an year. Apart from all basic problems that i had there is a major issue now - voice from this mobile set cannot be heard at the other end. This has made the set completely unusable.

I...

The captured a4 paper size picture, can't send it's captured format in whats app & through share it!!! It delivered in burr format.

The screen guard getting crack itself.

The mobile cover getting crack, without any external assistance

The charger cable, not supporting while plug for the charging, until need circulation with wire

All this technical issues happening, within 02 month...

I purchased motorola's moto 360 digital watch 2 years back. Now the watch has stopped working. I visited the nearest service centre authorised by motorola. They told me that watch is not repairable nor replaceable. I'm ready to pay for the expenses incurred in repairing the watch but motorola is not ready to even touch my watch. If the watch is unrepairable, why is it being sold in india? What should i do with my watch worth ₹13000? Please...

I had purchased moto g4 plus on june 11 2016.
since then only i had started facing so many issues.
Since i am a student immensely busy with studies i had gone a few months later to the service centre to resolve the issue of SCREEN BURN which was your mannufacturing defect.
Then when i got my handset back after a week, i got the problem of ghost touch and the photos werent clicking on tapping on the screen, again your...

I have submitted my mob motog4 plus 32gb for motherboard problem but at the time of delivery they replace 16gb. Again they replace it by 32gb but volumekey and power key are pressed inside that is improper fitting. While submitting there is no problem with keys but after repairing there was problem & services centre are not taking responsibility. So I was not receiving my mobile from service centre.
Please fix the problem and give...

Dear Motorola, I have put my mobile Moto Z Play in your Bhopal-based service center Satyam Mobile and Computer on 24th April 2017 for the Media Volume Issue Problem, which has the Sheet No. SRB2X[protected]. You can tell me how often Motorola Servis Center The last time I had to go for my mobile no network issue was on 24/12/2016, whose job sheet number SRB2X[protected] was the mobile which was given to me on 2/2/2016, please, this time...

This is a dissatisfied moto m customer writing in pain the experience i had with my new phone purchased with a belief that after sales service will be good, but it is the same and unsatisfactory.

Below is the sequence of events happened w. R. T my phone.

04-jan-2017 : moto m (64 gb) gold was delivered to my address by flipkart for a cost of rs 17, 999/-

11-jan-2017 :the new phone stopped working....

Bought moto g turbo on 6th jan 17. By end of march it stopped working. On 4th apr gave for repair in patna motorola service center (Srine[protected]). Till now they say motherboard is to come from kolkata. Service center asked to call cust care. Started calling motorola customer care from 21st apr. Every time get a response saying will get callback in 48-72 hrs but never get call back.
Customer care complainno[protected]...

I was facing problems like apps keep stopping when i do multi tasking, in between a call phone restart, display go away and i cant even restart my phone. I gave my phone to motorola authorized service center. they kept it for 2 weeks changed motherboard and battery and i am still facing same problem. Nothing is resolved. I gave it to Abhinav Technologies Ahmedabad. they kept giving illogical replies. i live in gandhinagar, it is not possible...

Dear Team

Firstly let me tell you I am a great fan of Moto G series, I loved the MotoG4 plus (gifted to me by my in-laws) so much that I went and purchased one for my wife to in the Month of Oct-2016
The Complaint is for the phone which I purchased for my wife last month

I received the Mobile without ear phone and Charger for which amazon apologized and gave me a Gift voucher, secondly within a month the...

I have MOTO G4 PLUS(XT1643) 32Gb, IMEI no.[protected] bought on 29 May, 2016.
After 4 Months the phone stopped and the motherboard was replaced from the Moto Service Centre under Warranty. Since the motherboard was replaced the overall performance of the handset degraded a lot.

Dated 24 April, 2017 the phone stopped working again. I gave it to the service centre and i again get it back with a 3rd class service from...

I have purchased new moto m having imei no. [protected], [protected]. I am facing a problem of 4g jio sim not working in raoming in this particular hand set. I had shown it to motocare (The cell point-cpt, 68-69 ground floor sahara mall, gurgaon). My job card no is soin[protected] regarding my complaint.
But their responce is poor & saying "we will only check our local sim" and not responsible for any roaming also proving...

There is network signal drop problem in my "motorola g turbo" mobile handset just within 5 months of purchase. Mobile set is under warrenty period. So i put the handset in motorola service center for repair. But they did'nt repair till 10 days after that they send it to lenovo service center for repair but lenovo service center also not repaired till now. They are saying faulty part of handset is not delivered to service center from motorola....

Four months passed away but i did know that where is my phone.. Motorola company is vere very bad company for solving problems.. Other company has atleast 2 ya 3 months but my phone is kept inside service center amar plaza ajmer raj from 22 dec 2016. Miss swati.. You are very irresponsible officer. We talked in13 march 2017 but phone is not ready afterall. Sir ya maa'm please tell me how many times takes to solve this problem... This is mohit...

Dear team,
As a user of the motorola mobile, i am facing the following problem in my hand set-moto g2.

1) mobile discharge with in the 30 mins after post full charge. And will take the more times upto 2 days.
2) hand set ganerate more heat in charging time even though after that also.

Kindly support me what would be done to resolve the issue asap....