Claimed

Motorola Mobility Complaints & Reviews

2.7
Last updated Apr 24, 2024
Complaints 1939
Resolved
1021
Unresolved
918
Quick Links
Statistics
Share
Contacts

File a complaint to Motorola Mobility

Having problems with Motorola Mobility?

File a complaint and get it resolved by Motorola Mobility customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Motorola Mobility
Customer Service Contacts

Motorola Mobility Phone Numbers

Toll free
1800 102 2344
49
37
Phone
+91 12 4413 1500
26
19
+1 800 668 6765
5
5

Motorola Mobility Website

Motorola Mobility Head Office Address

12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India
122002

Motorola Mobility reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neha Marothia
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service refusal under warranty period from service center.

Address:Ajmer, Rajasthan, 305001
Website:www.motorola.com

I am using moto g4, purchase made by amazon on 16 august '16. Although, my phone is still in warranty period, my mobile directly gets switched off while operating. It automatically reboots after few seconds of display. Regarding this problem i went to service center which is located in amar plaza, ajmer on 18 of july '17. They refuses to process my complaint and gave me assurity to process till 24 july '17. I visited their office again with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyatam shinde
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against authorized service center vashi

I have given my motorola moto g4 plus to a authorized service center which is at vashi... Before giving to them mobile was not damaged and after that they took my mobile to checked the issue and after sometime they said mobile is damaged which was not before giving to them... After received mobile from them my phone was damaged... They damaged my mobile... And they said it will charge for 2000 rs to replace the part... This is how they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vidya Bhujbal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

handset we 07900

Address:Pune, Maharashtra, 411028
Website:Indian consumer complaints forum

Motorola Handset WE07900 purchased in the name of Prathmesh Bhujbal, Pune on 19.6.17 it works only two weeks then after it has a problem SIM did not detected. we shown it at your service centre, Pune but they asked that there is a problem in mother board . If there is a problem in mother board I surprised that how other functions are working? Hence it is requested to take necessary action to give a replacement otherwise we will go further....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naina Mishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

companies denies warranty

Address:Bangalore, Karnataka, 560029

I purchased a mobile motoe3 power from flipkart 3 months ago. My mobile has a physical damage due to which it is considered under oow. I went to service centre and called customer care to know whether i will be getting warranty for my mobile after i repair it from authorised service centre. They dint provide correct info and asked me to keep my mobile there.. After 3 days when i went to service centre they are behaving in rude way and after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepak Sin
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto c plus

Address:New Delhi, Delhi, 110044
Website:www.motorola.in

I am very disappointed from motorola handset because i have already complaint but nothing will happen i have purchased moto c plus in 25 june 2017 but it have some hardware problem. Soo what i do for this type of problem i am facing. Afterthat i decided to go service centre for solve this but they were taken my mobile on 19 july 2017 and they were given me date of 21 july 2017 but till now i am waiting for my phone today is 25 july. Why i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
1
121 IELTS
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about delay in providing service and no proper service channel for customer... urgent!!!

Address:Gurgaon, Haryana, 141010

Dear director services & motorola india,

With ref to customer reference no:[protected] and job sheet ref - no-srin[protected]
I have called motorola india on 27th of june 2017 as my 7 months old moto z play screen was blackout and not waking up. Customer support executive told me the address of service center in ludhiana and i visited the same next afternoon at bharat nagar chowk. They replied me that they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
sivakumar ravi
from Trivandrum, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad service feedback

Address:Thiruvananthapuram, Kerala, 695017
Website:WWW. Motorola.in

I had subbmitted my mobile for repair which was under warranty till aug 3rd 2017, on 21-06-17, till now i havent got my phone serviced back there behaviour towards coustomer is very bad, it is an only authorised service center in trivandrum

Address :dreams mobile, kairali plaza, karamana, thiruvanathapuram
My complaint no : srtdm[protected]
Imei : [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabju
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto g3 permission access problem

Address:521175
Website:Motorola

When new app going to be installation system asking for permission and we accept the permission system showing take permission, while taking permission it's asking screen overlay detected please turn off, again trying to take permission after screen overlay off., system again show same problem, we are going to send files and images through wtsup, messenger every thing asking permission, please give the solution at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhuvana Rravi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flickering of screen and multiple opening of apps without control

I have purchased a moto g4 6 (Android version 7) months back from amazon and ever since
We are facing a peculiar problem of flickering of screen contineously and
Multipl opening of various apps without control. Unless i switch off and switch this continues and this happens very frequently. I wish
Motorola takes some serious steps to solve this problem otheriwise
Costumers like me will have to have face difficulties...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit Jailwal Jangra
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about mobile battery performance

Address:Panipat, Haryana, 132113

I purchased motorola g4 plus in 18 november 2016 throw amazon. Hello moto,
I am using moto g4 plus from last 7 months. Till few days back it was working fine but suddenly i can see that drop in the rate of charging for the phone and also noticed that it is getting drained very faster.
I have fully charged my device early morning 9:00 am with 100% but at 9:40 am i can see that it already came to 69%.
I have not seen...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chiku12345
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim slot & service centre

Address:Hisar, Haryana, 125001

R/sir madam

My self parveen dalal i m working at gandhidham as degination of branch manager.
I have handset of your company moto g turbo... About three month ago in this handset have touch problem so i give this handset in your service center hissar haryana that time they solve these matter... Then suddenly the handset sim slot not working properly again i m going in same service center but mr. Amit sharma saying that......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubh David Paul
from Meerut, Uttar Pradesh
Report
Copy

service center poor service

Address:Budaun, Uttar Pradesh, 243601

Sir, i like to inform you that my phone moto g turbo which i purchased last year performed so good. Few days back phone flash light creating problem and i show it to care center budaun after their checkup my phone's earpiece not working fine (Low hearing) i gave it to them but they unable to repair it at original level and pasted not as original, still it sounds very low.. I feel that i gave my phone in wrong hands.
Hope for the honest...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubh David Paul
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disappointed service by service center

Address:Budaun, Uttar Pradesh, 243601

Sir, i like to inform you that my phone moto g turbo which i purchased last year performed so good because i use it with care. Few days back phone flash light creating problem and i show it to care center budaun after their checkup my phone's earpiece not working fine (Low hearing) i gave it to them but they unable to repair it at original level and pasted not as original, still it sounds very low, after 10 days their pasting loosen. I feel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayramjsr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lenovo k6 note

Address:East Singhbhum, Jharkhand, 831006

I purchased new k6 note 4gb (Batch no. - [protected]) on 8th july 2017. From few days back its tourch light gets on any time even it is locked, yesterday the touch screen was not working some how today morning it got re started and i was able to make calls and other things but it was not ringing when any call is coming only vibrates. I checked all the setting of ringtone and other it was perfect, then i restarted the phone and since then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kiran r gandre
from Mumbai, Maharashtra
Report
Copy

bad repair service in the name of authorised service center

Address:Thane, Maharashtra, 421201

Dear motorola help,
1. Personal details – name, phone number (Registered), address.
Mr kiran ramchandra gandre, ph no [protected]
Address 404, om krishna krupa, opp shastri hall, vitthal mandir road, duttanagar, dombivli east
Thane 421201 maharashtra
2. Details of complaint – product/service name, serial no, invoice no., complaint number, complaint description.
I bought one motorola 3gg for my...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sneharash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from authorized motorola service centre

Address:Ernakulam, Kerala, 682032

I purchased a moto g5 on 17 may 2017 to gift my brother. Because of some malfunction the phone stopped working properly after a week. I gave it for the repair to authorised motorola service centre located at vytilla, kochi, kerala on 1 july 2017.

But by the expected date the phone has not been repaired also they dont give us any updates. When i called in the number provided they are not responding.

Why can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anchal Baranwal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto e3 power charging issue

Address:New Delhi, Delhi, 110096

Myself anchal baranwal (Email id: [protected]@gmail.com) i bought moto e3 power in april and now it has charger issue. I went to service centre in laxmi nagar 'motorola lenovo authorised service center' wa-88 but customer executive said that there is moisture detected in your charger cord pin and mobile jack so it comes under physical damage and no warranty for that. But what we can do if get automatically moisturize or not. If it comes under...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijay Aaric
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about warranty

Address:641041
Website:motorola .com

I bought a mobile moto e3 power xt1706 black 16gb on last year december. I have a warranty on mobile for complaints. My handset did not turn on since last week. It was done during use. It did not repaired by water. I was claiming warranty in this problem. But my service center did not accept my warranty. They said my mobile damaged by liquid. The proof they showed is the charger port pin in sub board. The charger port pin was little corrode...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Noopur Maheshwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile phone not repaired yet. its been more than a month.

I had submitted my motorola g4 plus phone for repair to motorola's authorized service center - 'b2x-020 kavya enterprises, shrinath plaza, dnyaneshwar paduka chauk, f. C. Road, shivajinagar, pune - 411005' on 14th june, 2017.

Imei no. : [protected]

The issue is related to internal display repair and power on/off issues.

It has been more than a month already and my phone has still not been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Giridharan7
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective delivery of moto c plus

Address:600097

I had placed order with flipcart for moto c plus and it was delivered vide invoice no:faay8p[protected] on 30/06/17. It was found defective and they arrange for replacement on 03/07/2017. Again this did not function hence they advised me to approach motorola service at t nagar, chennai 17 on 15th july'17.
On 13th july'17, i got a call mentioning that the product would be replaced and later informed that it could only be repaired. I...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy