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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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122002

Motorola Mobility reviews & complaints page 19

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Aniket Mardane
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective phone

Address:411015

Respected sir,
As you requested me to submit the phone, but i have already submitted thrice (For three) to care center but i have no results. Phone is getting hanged and automatically phone gets switch off, network range problem, battery problem and since yesterday notification with anroid. Come phone has stopped is showing on main screen and ringing is
Totally stop. Day by day issues are increasing and these major issues...
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tarun_tailor
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper service despite warning them many times

Address:Gurgaon, Haryana, 396191
Website:www.motorola.in

I tarun tailor purchased a motorola device from amazon on 4th january 2017. Device name is moto g4 plus. I had technical issues with my device i went all the way travelling from vapi to mumbai i. E borivali to get my device get repaired as it is in the warranty period problems faced battery drainout issue &touch display problems after repairing my device it was normally working for few days & again my device started with the same problem...
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Shaurya Kapoor
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service centre collected the phone for repairs but after 3 months not given back

Address:New Delhi, Delhi, 110007

I have moto x play. It had problems with the display. I submitted it to service centre and they asked for rs.7000 and gave the phone back. After a few days, the phone again encountered problems of display. And now even after more than 3 months, they are not repairing the phone, even though the phone is in warranty. And every customer who came at the motorola service centre was aggrieved and complaining because they are fooling the customers...
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Address:Ajmer, Rajasthan, 305004
Website:Touch and sound issue on moto z

I have purchased Moto Z Play in Nov. 2016 and Few days back the sound also having issue of slow sound. I have planned to visit service centre but meanwhile some government meeting was planned out of my area so I decided to visit on coming days and on Friday i.e. 16.6.2017 my moto z play phone touch screen stop working when I was out of station for meeting. I came back on 17.6.2017 and search of service centre and visited on Monday i.e. 19.6.2016...
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MittalAkhilesh
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto Z play touch screen and sound issue

Address:Ajmer, Rajasthan, 305004
Website:Sound and Touch Issue on Moto Z play

I have purchased Moto Z Play in Nov. 2016 and Few days back the sound also having issue of slow sound. I have planned to visit service centre but meanwhile some government meeting was planned out of my area so I decided to visit on coming days and on Friday i.e. 16.6.2017 my moto z play phone touch screen stop working when I was out of station for meeting. I came back on 17.6.2017 and search of service centre and visited on Monday i.e. 19.6.2016...
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suraj thakur 1
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile complaint

Address:Raipur, Chhattisgarh, 492001

Dear sir/mam i have given my mobile to the moto service center from[protected]
Issues is display problem and pcb... But its not resolve and parts are not availbale in strore what i can do plz help me really its very bad experience form motorola turbo... And care moto is very bad i think no one can resolve my issue...
Sir/mam i feel thug to buy this mobile no service no information...
I suffer more than 3mnth without mobile......
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sneharash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty mobile phone received

Address:673523

I am a regular customer of motorola. I have used moto g2 and g4 plus, i have no complaints about that 2 phones. But last week i purchased a moto g5 for my brother which made me to lose the trust i had with moto. The battery backup of that phone is terrible. The phone was fully charged before going to bed. But morning it was drained to 40%. I was very surprised to discover such problems in quite an expensive model....
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kaushaljaisalmeria
from Jodhpur, Rajasthan
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Moto g4+

Address:Jodhpur, Rajasthan, 342003

I have issues regarding charging of my phone probably the charging slot is damaged. It has been less than a year since i purchased my phone and this problem aroused. I gave my phone to the authorized service center on 13 june 2017 in jodhpur, rajasthan. Even after two weeks they have not repaired my handset. They are claiming that the company is not sending the parts (Motherboard). I want my mobile repaired as soon as possible....
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sanmist91
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola pulse 2 headset not working

Address:122001
Website:www.motorola.in

Hello,

I have bought this product of motorola called "pulse 2 wired headset" from flipkart last august. But right now i am facing problem which is one side of the headset is not working i can only hear through the left side of it. I have called motorola twice about this and at the end after 4 days of coversation they told me that we are not selling this product in market its flipkart who buys it from some 3rd parties and selling...
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vikas2518
from karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen overlay error in moto g3

Address:Jaipur, Rajasthan, 302015
Website:www.motorola.in

Dear sir

I have updated my phone from google play store & aneroid system is also updated.
But now all apps are blocked they required permission for turn off the screen overlay.
When i turn off as per instruction, then also apps not working successfully.
I found this issue from last 3 days.
I am not able to understand what to do & how to do.
Mobile name - moto g 3rd gen
Imei - [protected]br...
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M
Mehnup
from Jaipur, Rajasthan
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Motorola G5 plus

Address:122002
Website:Motorola mobility India Pvt LTD.

I purchased moto g5 plus from flipkart on 24th may 2017, within 2-3 days of buying it, it started showing problem. The phone doesn't ring whenever anybody calls or msg me, it only vibrates and due to this i miss many of my important calls. I informed flipkart about the problem but they didn't take any action and their technician jeeves are also unable to detect the error. They didn't analyse the phone properly they didn't even see it for...
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sipan
from Udaipur, Rajasthan
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Looting at service center without proper service

Address:767017
Website:DEVAYONI SUPPORT SERVICE INDIA PVT. LTD.

Dear team,
I am an user of moto g3 since 1year+. Suddenly my mobile got switched off due to unknown reason. I did spent 2200/- rs inr at devayoni suupport service india pvt. Ltd., situated at bhubaneswar. Now mobile is working but suddenly getting switched off during operation. After complining the issue at the service center they are saying i need to spend more for the new issue.

Whereas i got this problem after receiving...
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Achal B. Shah
from Ahmedabad, Gujarat
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Moto m mobile phone

Address:380051

I have bought it some 15 days back from flipkart, now it has many scratches on its screen. If it comes with corning gorilla protections then how come the screen got scratched? Has motorola gone low with quality or its a cheating?
This is frustrating when a highly known brand like motorola cheats people with low quality handsets. I have used it with proper care and i am a normal user....
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A
akoul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective handset/ customer care and service centre issues

Address:411028
Website:www.motorola.in/home

I had purchased a moto e3 power from an online retailer (Flipkart). From the very beginning, the device had sound issues. I submitted my device for repair at the service center, having a very hard time with their service. The issue cropped up again.

I again submitted the device to another service center for the same problem, they replaced some parts and returned the device. Again the problem was not resolved.

After...
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Lakshmu naidu Ijjirotu (Naidu)
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile charging port and charger pin got burnt while charging

Address:530011

My mobile moto g4 plus charging port and charger got burnt while charging. Luckily i recognised the burning and unplugged my charger. Otherwise consequences would be different. Now i submitted my mobile to the service center and they kept the mobile and charger with them without doing any further repairs. I want to complain regarding this burning of mobile while charging as it is safety issue form the manufacturer side....
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Pratyush Sahu
from Bhongir, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demanded 200 for inspection charges. Phone is in warranty

Address:500010
Website:www.motorola.in/home

I purchased my phone one month before. I inserted my memory card first time after purchasing and after that i never opened my back cover. On 15th of july 2017 while using my phone it switched off automatically and after that it's not switching on i tried to put my phone in charge then also it's not opening. I took it to the service center and told them about the problems and asked me to wait for 15min, after 15min they said your memory card...
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simmisharma1988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola a lenovo company (Motorola z play)-have submitted my mobile 5 times at allahabad service center for more than 5 months my mobile

Address:Chandigarh, Punjab, 160019

Respected sir/madam, i have submitted my mobile 5 times consecutively for the same problem but new problems have emerged out rather than the base one this is the last male i have submitted to motorola and ofcource of no use as per telephonic discussion with you i am sending you my mobile bill copy.. And once again requesting you to kindly look into the matter seriously and provide a resolution, as i am one of your premium customer and have...
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Akshit Nautiyal
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery exhausted and late charging

Address:Dehradun, Uttarakhand, 248005
Website:www.motorola.in

Sir
Most respectfully i beg to say that i had ordered a moto g plus 4 gen from amazon on 31 aug 2016. My order no. Is[protected]. My registered contact number on amazon is [protected]. My phone is in warranty period. And i have no location where i get service or any other necessary solution regarding my phone complain.
The complain of my phone is not charging at it's time period. Actually from some days i noticed that...
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owaisahmed1234
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Motorola z play

Address:211016
Website:[email protected]

Respected sir/madam, i have submitted my mobile 5 times consecutively for the same problem but new problems have emerged out rather than the base one this is the last male i have submitted to motorola and ofcource of no use as per telephonic discussion with you i am sending you my mobile bill copy.. And once again requesting you to kindly look into the matter seriously and provide a resolution, as i am one of your premium customer and have...
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Jayaseelan kanniappan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola service - more than one month phone not returned

Address:Chennai, Tamil Nadu, 600020

I have given my phone in the motorola service centre adayar, chennai on 09-may-2017 due to charging issue.
Please find the below details and attached invoice copy, email reference and job sheet
First week:
When i am called after one week they mentioned display issue so we have order and awaiting for display.
Second week:
Again i called but not picked the call and after that i went ro show room,
Still...
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