Motorola Mobility Complaints & Reviews

I have submitted my mobile on 15th may 2017, but after 1 month also the status is same as the part is in asp hub, from last 25 days i am only listening only same response, but there is no one to help me out, even motorola higher authority is too lazy in resolving problem. My jobsheet no. Is srine[protected]. And imei no. Is [protected]. Lastly only one option is remaining, i am going to file a complain regarding motorola in court. They...

I bought g4 plus on nov moth 2016 after 6 months the motherboard has got bent there is no physical damage. I went to service center and they asked to raise a complaint since they are not covering in warranty. I raised a complaint and they asked to submit the device and asked for the job sheet. All the details i have provided but still i did not get my device back (Its going to be one month). Many times i have mailed them there were no proper...

Hi
I purchased a motorola turbo charger of 999 rupees in march 30 and within 2 months it is not in working condition. I wanted to ask that what is the difference between a motorola turbo charger and local charger. If i would have been aware of such kind of problematic situation, i must had purchased a local charger instead of purchasing such a costlier charger. I request the company to take an immediate on it, otherwise i have to think...

Issue: manufacturing defect in lcd screen
Date of purchase: 13/02/2017
Complaint: my phone screen stopped working in may and went to the motorola service center in tnagar, chennai to fix the same, as the phone was still under warranty. To my shock, the lasy at the srevice centre said that lcd screen is not covered under warranty and made me pay inr 12500 (Half the cost of phone!!)

It's absolutely ridiculous that...

My phn had some battery issues.. So i took it to the cuttack (Odisha) service center on 10th may they kept it under observation and told that the phns battery is out of order and needs to be exchanged as i had warranty i told them to get it repaired... But a month has passed nd they havent repaired it yet and r saying that the company is not providing them a new battery... The company cant even provide a simple battery....

My mobile display was damaged by me and i gave my mobile to service center to be ok it. I paid 7, 000 for new display, in return i got display ok but mobile vibrator spoiled by workers of service center and again i gave my mobile to service center to be ok vibrator but this time back camera of my mobile is spoiled by workers. I has got upset from moto service. I gave mobile again to be ok back camera but i found back camera quality as i gave...

My name is Harpreet, I bought this phone Moto M on 14th March 2017 via Flipkart. Its not even six months and it is showing slow charging. It used to charge really fast within two to three hours it use to charge to full. Now it takes more than 8-10 hrs to full charge. Please suggest.

[IMEI/Serial No: [protected], [protected]]

Harpreet
email: [protected]@gmail.com...

Sir, earlier we had complained you about the moto g4 plus camera lens protecting glass problem that it's getting scratches. As you have replied to our problem, motorola care centre officials have solved our problem by replacing the camera lens protecting glass with new one.
Thank you very much for your perusal and favourable consideration.
But now the problem is, again the camera lens protecting glass is getting scratches. Its...

Phone (Moto x play) was purchased online from flip kart in july 2016.
No physical damage to the phone. Phone suddenly went off.
Phone submitted to motorola authorized service centre in margao goa.
There is issue with the mother board (Root cause identified by service center.) (Job sheet number srb2x[protected]
No effective response from service center.
Delay in repair
Kindly track the details...

Very poor service.. I gave my headset in care 20 d sector chandigarh.. I had a prblm of app shadow nd charging jeck in my phn.. Bt dey gave me as it is.. Nd said its okk now.. Please look into this.. Staff is too poor nd not commited to wrk. Problem is same as it is before its working.
Required training fr staff.
Not commit customer if prblm nt solved
Will have to give a proper solution....

Over year ago when our contract with verizon was up for renewal on the advise of the verizon customer service representative he recommended the turbo 2. Stateing it was the best most reliable phone. Well he was completely wrong. My wife is now on her 5 th replacement. My daughter is on her 3rd and myself my 3. They stop charging, won't hold charge, turn themselves off and on by themselves. Freeze up. My wife just got a replacement not even...

It has been almost 20 days since the service center has been taken my phone for repairing, while taking the phone they told that it will take almost 10-12 days for repairing but now its 20days and they are not responding to my calls even. About this matter i already had a live chat with motorola but they are also not doing something. Please look into my problem and slove this asap.
Address of the service center:address: 15/e (666),...

Mobile phones have become necessity of life nowadays, but Moto e3 power not Repairs under warranty period after giving more times to service center. Mobile phones have become a need for each a every human if mobile device diagnosed and properly repaired in a timely fashion. I'm disappointed in theMoto i want motorola do our best to provide the Services in a timely and efficient manner...

Dear Sir,

This is in reference to Moto G4 Plus Phone which i have purchased thru Amazon on 09-Aug-2016 Order #[protected] which is in warranty period.

My Moto G4 plus mobile has a issue with Camera and the picture is not clear. For the same i have visited two times to Motorola Service Centre, Railway Station Road, Madhopura, Ghaziabad.
But they refused to repair the same and said the camera...

Sir, i have submitted my mobile handset and charger to the motorola service centre on 15th may 2017 and today they handed me the handset and charger... While recieving i founded that the data cable has been replaced and some mark are there near the charging pin... I told by they said me that yahi apka charger hai aur apka mobile to charge ho raha hai na... To use kya... By when i reached home... I have written the serial no of the charger...

Dear sir/mam,
I am using moto g 4plus mobile from last 11 months but i regretly say that moto g4plus is very third class phone ever seen in my life. I have given many a times to the service center rajkot but from there also no solution are coming out.
Automatic screen working, heating, no vibrate, no ring, netwrk error, automatically application shutdown, charge prblms, all these issue i have recorded and shown to the service...

I have purchased Moto G plus, 4th Generation phone. My phone is under warranty period. I have already shown that to the service center. Got response like liquid damage. But there is no issue related to water because I haven't thrown it in the water and not even water symptoms found in that. I want to repair that phone or provide a new one. Complain code: C0019. Problem code: P0044. Service Center: PTS-289-Technotronics Technologies. Record...

I bought motorola g4 plus in august 2016 from amazon and after 3 months o[censored]sage its charger stopped working.
In january 2017, i went to authorised motorola customer care service centre & they said its charger issue and replaced the charger and told me that issue won't occur further.
But again in may month, its charger stopped working and now they are saying its hardware issue and charging jack is not properly functioning....

I have given my phone in service more than 3 times, still it is not working properly.
It is hardly 2 months when i have bought phone.
My money is totally wasted and also time for going to service center.

I am totaly unsatisfied for this kind of quality when user buy a cellphone for their need and instead of them phone is in service center much time and ultimately result is 0.

I am requesting to...

I have bought Motorola G4plus and it's under warranty and i am sending my phone to care centre for the thirs time and when i called motorola for a pepmanent fix they said we cannot tell u anything go to motorola care and we will see and i asked for replacement because when i called them last time they said customer have 3 chances and if the phone doesnot work properly then we decide what to do and they changed the board of my phone and the...