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Motorola Mobility Complaints & Reviews

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Last updated Nov 3, 2023
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Motorola Mobility reviews & complaints page 3

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V
Vijendra Shahdeo
Mar 25, 2021
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Address:6 lake road palkot house kishor gunj
Website:[email protected]

Hi i am vijendra.. Plz return my parcel.. I am order phone but this is not a phone
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    D
    durgadevi1984
    from Powai, Maharashtra
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    Address:23/61A NEW LAKE STREET CHENGALPATTU

    We purchased mobile in flipkart i a week charges not connected we approch flipkart no solution we search service center for motorola near to kancheepuram for service they take 1 week process after receiving mobile same problem, realy i got mental distrub i pledge to bye mobile.
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      Hi Team,

      I have bought one Motorola Moto C (Starry Black, 1GB RAM, 16GB Storage) on 29th July from Amazon and 1year warranty is applicable for it. After one month of delivery, I am facing an issue with mobile battery. Battery is running out within 1-1:30 hours. Then I approached, Motorola service centre located at

      7 Khairu Place, Ground floor Near Chandni Chawk metro station, Gate no-6, Chowringhee North, Bow...
      +1 photos
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      Yuva Kanth
      from Powai, Maharashtra
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      Address:Flat no 302, gayatri apartments, Sri Krishna Nagar, Maharanipeta, Visakhapatnam 530002

      The tv came with a stand which is a mis fit to the actual 55 inch tv and it is a definite manufacturing defect. HSN no is 85287217 and Serial no is 2060231M101748. Request replace under warranty
      Motorola Mobility customer support has been notified about the posted complaint.
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        N
        Nikhilbehl
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        Sir, Madam,

        I bought a moto g4 plus with order#[protected] on amazon.in on September 16 2020. The phone was bought for my parents. After using for 7 days, the phone stopped working. Took the phone to Motorola service centre in Delhi (Tilak Nagar) however they refused to service stating that phone is out of warranty. When i contacted amazon India they are asking for service denial letter which the moto service center refuses to provide. Kindly help me.

        Regards,
        Nikhil
        Motorola Mobility customer support has been notified about the posted complaint.
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          N
          nishank sonawane
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          Address:A/p. Hated kh. Tal. Chopda dist. Jalgaon 425107 MH.

          I am using moto one action phone. I faced some issues about network and internet speed issue continuously.
          Frequently phone drop on airplane mode and then resolved issue

          I request to you please rectify this issue and phone will working smoothly
          Motorola Mobility customer support has been notified about the posted complaint.
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            S
            sahilshah59
            from Nagpur, Maharashtra
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            I bought a new 43 inch motorola tv in june 2020 got 1 year of warranty for the product. On 2nd september the remote went dead without any mishandling from me. I called the customer care for motorola - they assigned the complain to nearest service centre in pune. He over the phone without looking said that its dead and needs a replacement. The service centre people communicated that it is dispatched from bangalore on 4th sept. Now i reached out to them on 8th sept asking for the status - they did ask me to wait for 1 more day since it might have stuck somewhere on the road. Today, on 10th sept - i haven't got my remote still - so i called the customer care again - now they say that its still to be dispatched from bangalore and might need 2-3 more working days. Utter unprofessional and incompetent behavior with no resolution for more that 9 days and counting. Never buying any product from motorola again.
            Motorola Mobility customer support has been notified about the posted complaint.
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              A
              Arun...
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              Hello sir
              I bought a mobile moto E5 plus1 year later. That's IMEI no is [protected]. Mobile is complete bad product which i got. I went around 5 to 6 times in care for recover that product. I got mic, speaker problem again and again. Recently 1 month later I went to motorola care for recover its speaker but they didn't respond. They always told again and again that part will come then we will contact you. I get my mobile today 1 month later now my warranty is over and now my mic is not working. So I faced problems in that my full year from my mobile that my speaker and mic is not working good. So please kindly changed my mobile.
              Thank you
              +1 photos
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                K
                Kailash Sati
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                motorola android tv 43 inch

                Hi team,

                I have purchased motorola android tv form flipkart.com on 29.09.2019, now i have observed that it showing 2-3 black spots on screen and all four corners are also faded, i registered a complaint to support. [protected]@flipkart.com, after so many mails they arranged the technical visit, but technician who visited said that they are not accepting your panel replacement request because this is not so much faded you wait for...
                +1 photos
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                J
                Jyothi77
                from Mumbai, Maharashtra
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                Address:Karwar KArnatak

                Dear sir,

                Moto g5 splus mobile not charging by testing in all respects pls give me the solution for this one otherwise i will complaint to consumer court
                Motorola Mobility customer support has been notified about the posted complaint.
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                  S
                  sohil choudhari
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                  Purchased a motorola tv 55" 3 months ago. It stopped working automatically, after plugging it shows only continuous blinking red light. My complaint ticket no. Is 0e23-37812 rpscad-2012490. Please proceed my tickect immediately and send your technician as soon as possible.
                  +1 videos
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                    S
                    Sikhajyoti Saikia
                    from Shillong, Meghalaya
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                    Address:Jhajjar, Haryana

                    Sir,
                    I want to inform you that i ordered a moto e6s mobile from flipkart on 4th october2019 and it was delivered on 10th october 2019. After five months suddenly it was not working. Due to online purchase i don't know about the motorola service center near me. The problem occurs during the warranty period so i decided to complain for replacing my phone with new one.
                    Hope you should reponse my problem and take a quick action.
                    Thank you.
                    +1 photos
                    +1 videos
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                      A
                      ankurpathak.ap
                      from Pune, Maharashtra
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                      Address:Lakshya Sr No 60/2 Pl No 10B, Pathare Vasti Vadgaon Shinde, Rd Lohegaon, Pune, Maharashtra, 411047

                      My order details are:
                      Here are details:
                      Order number: od[protected]
                      Email: [protected]@live.in'
                      Mobile: [protected]

                      I bought this tv from flipkart and along with complete protection plan for 3 years by paying more. But after even 1 month my tv in not installed and liening in my house. I am facing problem at the beginning of my service and now think what sevice they will provide service for next 3 years. They service partner denied installation of tv saying you provide us with stamp paper agreement that if something happens to tv after installation he is not responsible. Flipkart why didn't you mentioned that you need stamp paper agreement for tv installation. Your partner is saying my wall is not appropriate for tv installation. I have bought the letv tv from flipkart and it was wallmount on the same wall from last 3 years. After i faced issue with the levv tv i puchased this tv and now wall became inappropriate for this tv. I don't understand if levv tv was fine on my wall and they what is problem with motorola tv and what so special in this tv. And more over your telephone executive are giving me suggestion to give another address for tv installation. Really cool suggestion. I am common man not tata, birla or ambani. I have only one small house and one wall for 65 inch monster. If you can't install tv here, then take your tv back and return my money. More over your app work for purchases and have bug for creating return request it gives error.
                      Motorola Mobility customer support has been notified about the posted complaint.
                      Whenever I connect my Bueetooth Headset it's get Interrupted and Audio is not clearly heard.It was Worked well at time of Purchase after that there is some Bluetooth disconnectivity issues, so that we are requesting to replace this defective one.
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                        S
                        sujith123456
                        from Mumbai, Maharashtra
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:techno service autherized multi brand service center valiakkalil jn.,Near Grand center mall, muvattupuzha, Ernakulam, Kerala

                        My cousine had a motorola one power, recently the display is broken. He repaired the phone in an authorized motorola cervice centre neraby. They charged about 7000 rupees for the display and said its original. But aftre the use of 2 moths, the display gone black but the phone is still in working condition. So he reach the service center again and diagnose the phone. Then the technician saids that the display ic of the phone is damaged due to water vapour inside. Actually the phone is spill proof and he dosnt use it in rain or waater condetions. So the people in shop again asked for money to replace the ic.
                        In my point of view there may be a damage on the rubber material that keep the phone spill proof. It is crearly due to the bad treatment by the technician during display change. But they are not accepting the fact. So i want clear replay and solution. They forcing him to buy another new phone... Is it logical?
                        The phone is about one and half year old, diplay changed on 08/05/2019
                        And the adress of the cervice center is
                        Techno service
                        Autherized multi brand service center
                        Valiakkalil jn. Near grand center mall
                        Muvattupuzha
                        Email:[protected]@gmail.com

                        So we are waiting for the valuable replay from motorola
                        Nov 4, 2019
                        Complaint marked as Resolved 
                        Motorola Mobility customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 04, 2019
                        Motorola Mobility Customer Care's response
                        Hi sujith123456

                        We'd like to get more information about your issue. Please email us your phone IMEI number and detailed description of what happened to [protected]@motorola.com

                        Thanks
                        Motorola Support
                        My name is vijay kant shukla, i owned moto e4 plus, today on dated 10.03.20 the phone get exploid very badly, the phone kept idle on table it just start burning this incident is very dangerous, either give me a new moto e4 plus or i need a compensation for my phone
                        so kindly take my complaint serious

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                          H
                          himani rathi
                          from Delhi, Delhi
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Address:New Delhi, Delhi

                          I went to tilak nagar motorola service center and they checked my and told me that we don't handle warranty phone kindly go to another service center, when i went to the rohini service center they said the job card is updated as liquid damage so the warranty has become void.
                          My phone has chargng issue, the man who opened my phone said the motherboard needs to be replaced and nothing else
                          Just because of the false job card updated by tilak nagar service center the phone's warranty is showing void.
                          The customer care executive are not helping me resolve the issue.
                          What to do?
                          Nov 4, 2019
                          Complaint marked as Resolved 
                          Motorola Mobility customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2019
                          Motorola Mobility Customer Care's response
                          Hi himani rathi,

                          We would like to get more information about your case, please send us an email to [protected]@motorola.com referring to this post.

                          Thanks
                          Motorola Support
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                            R
                            Rahul00123
                            from Delhi, Delhi
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:Bhilwara, Rajasthan, 311001

                            I have moto g5s plus mobile. The battery of phone was not working good so i decided to show it on the authorized service center in bhilwara (Rajasthan). They gave me phone after keeping for whole day and i received it stick with rubber band to fix it well. When i removed all rubbers and check the phone battery was working perfectly fine but the front camera of phone was not clear as it was on before i put it there. So i decided to visit again to service center and this time again they keep it for whole day but there was nothing changed, the camera was blurred. And they refused to take again and check. The two condition are there in photos
                            Sep 26, 2019
                            Complaint marked as Resolved 
                            Motorola Mobility customer support has been notified about the posted complaint.
                            Aug 13, 2019
                            Updated by Rahul00123
                            The IMEI no.is [protected]
                            Verified Support
                            Aug 26, 2019
                            Motorola Mobility Customer Care's response
                            Hi Rahul00123,

                            We would like to get more information about your case, please send us an email to [protected]@motorola.com referring to this post.

                            Thanks
                            Motorola Support
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                              U
                              umeshpoojary21
                              from Nashik, Maharashtra
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                              Address:Mumbai City, Maharashtra, 400072

                              The motorola service center which is located in ghatkopar west in the name of technotronics technologis - pts. I had given them my moto g5 plus mobile for battery issue on 31.07.2019 & they said they will give me on 01.08.2019 but they had not given me my mobile or they not given some reason why they taking so much time. Today i called the service center 3 times but they are not receiving the calls. This is the worst service center i think who are not responding their customers.

                              Warm regards

                              Umesh poojary
                              Motorola Mobility customer support has been notified about the posted complaint.
                              Dear sir,
                              my g7 power is auto blast on 24 jan 2020
                              regards
                              vishnu
                              [protected]

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                                M
                                manish14_93
                                from Mumbai, Maharashtra
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Address:405 Karamyogi Apartment, Sector 10A, 122001

                                Hi,
                                I have updated my moto g5s plus mobile phone with latest official update .But after doing this my phone's sim 2 is always off (undetected) .I tried to with various approaches like Shutdown, restart .As a result it get on once but after some time it again off automatically. I have also make a bug report you can find details from below

                                https://drive.google.com/a/vvdntech.in/file/d/13-F3IptlV1xbMi_9tLy6_AasU51_oNGX/...
                                Sep 26, 2019
                                Complaint marked as Resolved 
                                Motorola Mobility customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 26, 2019
                                Motorola Mobility Customer Care's response
                                Hi manish14_93,

                                We would like to get more information about your case, please send us an email to [protected]@motorola.com referring to this post.

                                Thanks
                                Motorola Support
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                                  G
                                  G Ramchandra Rao
                                  from Mumbai, Maharashtra
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Chaitanyapuri, Dilsuknagar, Hyderabad, Hyderabad, Telangana, 500060

                                  Satyam electronics, service center at chaitnyapuri, dilsuknagar, hyderabad fixed an exhausted battery but could not charge it despite a wait of 3 hours. The cash receipt no.4508, dated[protected] for rs.1650/-. Since it is fixed inside cell phone and was not working, i could not check it. I took it back so that it can be repaired else where. Another authorized mechanic found this and reported.
                                  +1 photos
                                  Jul 27, 2019
                                  Complaint marked as Resolved 
                                  Motorola Mobility customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 26, 2019
                                  Motorola Mobility Customer Care's response
                                  Hi Ramchandra Rao,

                                  we would like to get more information about your case, please send us an email to [protected]@motorola.com referring to this post.

                                  Thanks
                                  Motorola Support
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                                    J
                                    Jinesh M
                                    from Mumbai, Maharashtra
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                                    Address:Tinsukia, Assam, 786102

                                    I bought moto one power phone from amazon on 25 feb 19, i have not even used it for 4 months, two week before i just kept it in my shelf in the morning when i get back from work it was not switching on, i contacted motorola services center (Sbm mobile care tinsukiya) and submitted it on last saturday, today when i went to collect my phone they said that they send it to guwahati and from their they are saying that it is having water damage.
                                    I am 100% sure that it never fallen into water or i never carried it in the rain, then how water damage can be happen? Now they are telling that it is out of warranty
                                    +3 photos
                                    Motorola Mobility customer support has been notified about the posted complaint.
                                    Jun 22, 2019
                                    Updated by Jinesh M
                                    Please do the necessary
                                    Jun 24, 2019
                                    Updated by Jinesh M
                                    Motorola company not given me any updates regarding this complaint yet!!?
                                    Verified Support
                                    Jun 26, 2019
                                    Motorola Mobility Customer Care's response
                                    Hi Jinesh,

                                    We have your details and we have escalated your case. Our team will reach you soon.Thanks –

                                    Thanks
                                    Moto Support
                                    Jul 01, 2019
                                    Updated by Jinesh M
                                    One of the agent from the company contacted me and I explained my situation. After that he said me that he will contact me after 24 hours, but I didn't received any solution for this issue yet. I have been trying to contact that agent for the last 3 days,
                                    My phone is dead for the last 20 days, if motorola company delay the procedure further late it will affect its battery too
                                    Please help me to solve this issue

                                    Mera motorola k mobile jo ww50017 h jiska imei no h[protected] or imei no.[protected] hjisme meri mail id bhi chalu h gupta.[protected]@gmail.com or dusri mail id h [protected]@gmail.com plz aap is phone or id ki sarri suvida bnd kr di jaye
                                    thnku

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