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Motorola Mobility Complaints & Reviews

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Updated: Oct 12, 2025
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I
Ishita bharangar
Jul 5, 2022
May 2, 2023
This thread was updated on May 2, 2023
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I ordered a motorola phone g52 from flipkart.
And it's the worst phone I have ever bought .
The microphone of the phone doesn't work well makes the call pathetic and the caller isn't able to hear my voice. You have to speak really loud or too close to the speaker so the other person can hear you.
Also, the back camera is too bad. I haven't seen such a poor-quality camera for a very long time

And now I am stuck.
Flipkart is a rubbish website
It doesn't allow the customer to put a refund option for such worst products, all you can do is replace and that's a hectic procedure in itself plus there's no guarantee that the replacement order would work fine or not.
I tried calling Flipkart and Motorola company several times but most of the time there is no response and the other time the issue couldn't be fixed.
I am pissed
My money has got wasted
I want a refund!
Motorola Mobility customer support has been notified about the posted complaint.
Moto g73 hanging again and again while using apps can you resolve it
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    nagaraj kurangi
    from belgaum, Karnataka
    Mar 2, 2022
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    Address: 4199 samarth colony hindalga belgaum 591108

    Moto g 9 power handset issue
    charging problem
    Motorola Mobility customer support has been notified about the posted complaint.
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      Jason MacLaury
      Dec 27, 2021
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      Website: Google

      Not even 3days with the phone, I bought the Otter Commute Series $40 and a $30 screen protector, it's a Motorola one 5G 2021. I sat down phone fell out of my pocket still shattered. This is the 3rd motorola one I have purchased! Don't get me wrong I love the phone!!! But simmlier accents with same phone? There is a pattern starting here! ... I just think I should have to pay for another phone! I'm seriously disappointed this can't be resolved through insurance company through the dealer (T-Mobile)
      Motorola Mobility customer support has been notified about the posted complaint.
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        S
        sujoy sain
        from Belthara, Uttar Pradesh
        Oct 29, 2021
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        I have bought a motorola device on 09/06/2021. Device screen got cracked while travelling. I visited service center but denied to provide service without any payment. If Motorola not willing to provide warranty service why ther are selling their device.
        Motorola Mobility customer support has been notified about the posted complaint.
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          S
          shuklavs
          from Indore, Madhya Pradesh
          Oct 17, 2021
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          I have bought Motorola Revou 139 cm ultra HD LED android tv on 30 August 2021. through flipkart. The unit is not working for last 5 days. I have contacted the customer care and lodged complaint also. But it doesnot seem to have any effect. I have also lodged complaint through flipkart but of no use. I request you finally to take action otherwise I have to go for harsher action.

          with regards.

          vijay shukla
          412 Royal Bungalow,
          A.B. Road, Rau-453331
          Motorola Mobility customer support has been notified about the posted complaint.
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            Shailu1237890
            from Faridabad, Haryana
            Sep 18, 2021
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            Address: Tower B 907 mulberry county sector 70 Faridabad

            Display is not working
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              nishthajain03
              Aug 30, 2021
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              Address: 690, patel nagar, new mandi, Muzaffarnagar, 251001

              I have brought this Television approx 9 months before, but now its remote is not working properly.
              I want its replacement asap

              Thankyouu
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                9
                9826020545
                Jul 31, 2021
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                Address: F 20 swagat society, OP road, near Rajvee tower Vadodara 390012

                I bought tv from flipkart installed on 28.4.21 but from 29.7.21 tv is sticked to 480p sd resolution via hdmi port from jio stb. jio stb got tested it is working ok with another tv. also checked by new jio stb and hdmi cable.
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                  Shyam Group
                  Jul 25, 2021
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                  Address: Bangalore

                  I have a smart tv Model No. 43SAUHDMQ. It is not supporting HDMI Connection Properly. It is showing some random lines and then shows it no singnal. Whats the problem in it?
                  Motorola Mobility customer support has been notified about the posted complaint.
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                    A
                    ASHWIN MANGESH ARYAMANE
                    from Delhi, Delhi
                    Jul 14, 2021
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                    Website: www.motorola.in

                    Original battery for replacement is not available in Authorised Service Center [Incident:[protected]]

                    want to replace the battery of my Moto G4 Plus Smartphone. I searched for it everywhere in Authorised Service Center of Motorola. The stock of original battery is not available. Please suggest me the name of any other Original battery manufactured by Motorola company which is compatible with Moto G4 Plus Smartphone.

                    Atharva Communications is located in VASHI, Navi-Mumbai, is Authorised Service Center of Motorola but they are not having the stock of the original battery.

                    IMEI number of my Moto G4 Plus Smartphone is
                    [protected] - Slot 1
                    [protected] - Slot 2

                    This is not the first time that I am facing the inconvenience. There is always shortage of supply of the original spare parts in your Company's Authorised Service Center.

                    This is very much disappointing. We spent so much huge amount for buying Motorola Smartphone and now we are struggling for Original Spare parts.

                    I request you to kindly give your attention in solving my complaint.
                    Thank You

                    Ashwin Aryamane - [protected]
                    Motorola Mobility customer support has been notified about the posted complaint.
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                      Address: Bengaluru

                      OD[protected]
                      Motorola Revou 139cm (55
                      inch) Ultra HD (4K) LED
                      Smart Android TV with
                      Dolby Atmos and Dolby
                      Vision
                      Warranty: 1 Year
                      Motorola Mobility customer support has been notified about the posted complaint.
                      Dear Team,

                      Captioned order problem is still not resolved.
                      Flipkart and Motorola team customer service team, They are giving poor service, Which we never expected. Kindly resolve the issue as soon as possible. Otherwise please refund my money. PFA the aatched invoice for your reference.

                      Thanks & Regards
                      Pradeep
                      Pradeep
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                        J
                        Jigarcric
                        Jul 6, 2021
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                        Address: Thaltej

                        Dear Sir,
                        I was facing issue of mobile Moto X4 which I purchased from Amazon on 22.08.2019 got switch off while running so I went to the Lenovo Moto Service center (14/06/2021) (ODYSSEY TECHNOLOGIES, FF-115, Gala Empire, Opp Doordarshan Center, Nr JB Tower, Thaltej, Ahmedabad - 380055), they have told me the problem of battery so they changed the battery and phone handover to me on 17/06/2021 and then after 2 days the problem of battery draining quickly problem coming then I again handover the phone to service center (26/06/2021) then after inspection they return (29/06/2021) the phone and the amount I paid for the battery replacement and told me that the phone can't be repaired by us because we don't have the battery of same specification, then I handover the mobile to a local mobile repair shop on 05/07/2021 and he told me to change the battery but when he starts working on it the battery got blast and major accident takes place, so i request you to please take action to resolve my issue as soon as possible. I want a new phone in replace of the blast phone due to which i face danger.
                        I am attaching the evidence pics and a video.

                        With Regards,
                        Jigar Sharma
                        [protected]
                        Motorola Mobility customer support has been notified about the posted complaint.
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                          MUKKA SREERAM REDDY 322010307002
                          Jun 30, 2021
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                          We are concern about whether we will find the company chargers in ecommerce website or not
                          Motorola Mobility customer support has been notified about the posted complaint.
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                            pavanmakkena
                            May 25, 2021
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                            Address: dasarapalli, kaluvoya mandal, nellore district, Andrapradesh

                            We purchased Motorola TV, 5 months back now display not working properly one side showing block line in screen.

                            Thanks,

                            Phone: [protected]
                            Motorola Mobility customer support has been notified about the posted complaint.
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                              Praachi M
                              May 21, 2021
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                              I bought my Motorola One fusion plus in Jan 2021, and it has not even been five months o[censored]sage, that the screen broke. It fell from the bed, and got damaged severely. I did not expect that. I bought motorola in full confidence that it was one of the sturdiest handset out there. As it claimed. But seems like they are selling cheap stuff ! Both Flipkart and Motorola. I want refund or exchange.
                              Motorola Mobility customer support has been notified about the posted complaint.
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                                Thakursandeepsingh Sunny
                                May 17, 2021
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                                Address: 142/3rt vijaynagar colony

                                Iam using Motorola pulse escape headphone model no: SH012 black
                                after connecting the Bluetooth with laptop im unable to hear the sound only while connecting with wire iam able enjoy the music but with bluetooth im facing lot of problem i request you to help me out.

                                Thanks,
                                sandeep singh
                                contact no:[protected]
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                                  Vijendra Shahdeo
                                  Mar 25, 2021
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                                  Address: 6 lake road palkot house kishor gunj
                                  Website: [email protected]

                                  Hi i am vijendra.. Plz return my parcel.. I am order phone but this is not a phone
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                                    durgadevi1984
                                    from Powai, Maharashtra
                                    Dec 10, 2020
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                                    Address: 23/61A NEW LAKE STREET CHENGALPATTU

                                    We purchased mobile in flipkart i a week charges not connected we approch flipkart no solution we search service center for motorola near to kancheepuram for service they take 1 week process after receiving mobile same problem, realy i got mental distrub i pledge to bye mobile.
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                                      Nov 12, 2020
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                                      Hi Team,

                                      I have bought one Motorola Moto C (Starry Black, 1GB RAM, 16GB Storage) on 29th July from Amazon and 1year warranty is applicable for it. After one month of delivery, I am facing an issue with mobile battery. Battery is running out within 1-1:30 hours. Then I approached, Motorola service centre located at

                                      7 Khairu Place, Ground floor Near Chandni Chawk metro station, Gate no-6, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700012. From the service centre, I was told that serial no is not available from their end and because of that they can't help me further and I should report to Amazon customer services only. I have raised it to Amazon customer care and they deny to accept any complaints against authenticity of the product. As I don't have any written document regarding mismatched serial numbers of the product, I can not proceed further. Hence I am writing this mail.
                                      I would like to request you to help me out from this situation. It is very unfortunate that I have to go through such distress as an end user. For an early solution, I would like to request you to confirm whether the mentioned serial number of this mobile is available from your portal or not. Please find the attached serial number for reference. If the serial number is available then let me know about service centre details for earliest resolution, else let me know the same as well so that I can proceed with further approaches to get it resolved as soon as possible.

                                      Thanks and Regards,

                                      Arpita Das
                                      Motorola Mobility customer support has been notified about the posted complaint.
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                                        Yuva Kanth
                                        from Powai, Maharashtra
                                        Oct 24, 2020
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                                        Address: Flat no 302, gayatri apartments, Sri Krishna Nagar, Maharanipeta, Visakhapatnam 530002

                                        The tv came with a stand which is a mis fit to the actual 55 inch tv and it is a definite manufacturing defect. HSN no is 85287217 and Serial no is 2060231M101748. Request replace under warranty
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