Motorola Mobility Complaints & Reviews

I have bought Motorola Revou 139 cm ultra HD LED android tv on 30 August 2021. through flipkart. The unit is not working for last 5 days. I have contacted the customer care and lodged complaint also. But it doesnot seem to have any effect. I have also lodged complaint through flipkart but of no use. I request you finally to take action otherwise I have to go for harsher action.

with regards.

vijay shukla
412 Royal Bungalow,
A.B. Road, Rau-453331

Display is not working

I have brought this Television approx 9 months before, but now its remote is not working properly.
I want its replacement asap

Thankyouu

I bought tv from flipkart installed on 28.4.21 but from 29.7.21 tv is sticked to 480p sd resolution via hdmi port from jio stb. jio stb got tested it is working ok with another tv. also checked by new jio stb and hdmi cable.

I have a smart tv Model No. 43SAUHDMQ. It is not supporting HDMI Connection Properly. It is showing some random lines and then shows it no singnal. Whats the problem in it?

Original battery for replacement is not available in Authorised Service Center [Incident:[protected]]

want to replace the battery of my Moto G4 Plus Smartphone. I searched for it everywhere in Authorised Service Center of Motorola. The stock of original battery is not available. Please suggest me the name of any other Original battery manufactured by Motorola company which is compatible with Moto G4 Plus Smartphone.

Atharva Communications is located in VASHI, Navi-Mumbai, is Authorised Service Center of Motorola but they are not having the stock of the original battery.

IMEI number of my Moto G4 Plus Smartphone is
[protected] - Slot 1
[protected] - Slot 2

This is not the first time that I am facing the inconvenience. There is always shortage of supply of the original spare parts in your Company's Authorised Service Center.

This is very much disappointing. We spent so much huge amount for buying Motorola Smartphone and now we are struggling for Original Spare parts.

I request you to kindly give your attention in solving my complaint.
Thank You

Ashwin Aryamane - [protected]

OD[protected]
Motorola Revou 139cm (55
inch) Ultra HD (4K) LED
Smart Android TV with
Dolby Atmos and Dolby
Vision
Warranty: 1 Year

Dear Sir,
I was facing issue of mobile Moto X4 which I purchased from Amazon on 22.08.2019 got switch off while running so I went to the Lenovo Moto Service center (14/06/2021) (ODYSSEY TECHNOLOGIES, FF-115, Gala Empire, Opp Doordarshan Center, Nr JB Tower, Thaltej, Ahmedabad - 380055), they have told me the problem of battery so they changed the battery and phone handover to me on 17/06/2021 and then after 2 days the problem of battery draining quickly problem coming then I again handover the phone to service center (26/06/2021) then after inspection they return (29/06/2021) the phone and the amount I paid for the battery replacement and told me that the phone can't be repaired by us because we don't have the battery of same specification, then I handover the mobile to a local mobile repair shop on 05/07/2021 and he told me to change the battery but when he starts working on it the battery got blast and major accident takes place, so i request you to please take action to resolve my issue as soon as possible. I want a new phone in replace of the blast phone due to which i face danger.
I am attaching the evidence pics and a video.

With Regards,
Jigar Sharma
[protected]

We are concern about whether we will find the company chargers in ecommerce website or not

We purchased Motorola TV, 5 months back now display not working properly one side showing block line in screen.

Thanks,

Phone: [protected]

I bought my Motorola One fusion plus in Jan 2021, and it has not even been five months o[censored]sage, that the screen broke. It fell from the bed, and got damaged severely. I did not expect that. I bought motorola in full confidence that it was one of the sturdiest handset out there. As it claimed. But seems like they are selling cheap stuff ! Both Flipkart and Motorola. I want refund or exchange.

Iam using Motorola pulse escape headphone model no: SH012 black
after connecting the Bluetooth with laptop im unable to hear the sound only while connecting with wire iam able enjoy the music but with bluetooth im facing lot of problem i request you to help me out.

Thanks,
sandeep singh
contact no:[protected]

Hi i am vijendra.. Plz return my parcel.. I am order phone but this is not a phone

We purchased mobile in flipkart i a week charges not connected we approch flipkart no solution we search service center for motorola near to kancheepuram for service they take 1 week process after receiving mobile same problem, realy i got mental distrub i pledge to bye mobile.

Hi Team,

I have bought one Motorola Moto C (Starry Black, 1GB RAM, 16GB Storage) on 29th July from Amazon and 1year warranty is applicable for it. After one month of delivery, I am facing an issue with mobile battery. Battery is running out within 1-1:30 hours. Then I approached, Motorola service centre located at

7 Khairu Place, Ground floor Near Chandni Chawk metro station, Gate no-6, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700012. From the service centre, I was told that serial no is not available from their end and because of that they can't help me further and I should report to Amazon customer services only. I have raised it to Amazon customer care and they deny to accept any complaints against authenticity of the product. As I don't have any written document regarding mismatched serial numbers of the product, I can not proceed further. Hence I am writing this mail.
I would like to request you to help me out from this situation. It is very unfortunate that I have to go through such distress as an end user. For an early solution, I would like to request you to confirm whether the mentioned serial number of this mobile is available from your portal or not. Please find the attached serial number for reference. If the serial number is available then let me know about service centre details for earliest resolution, else let me know the same as well so that I can proceed with further approaches to get it resolved as soon as possible.

Thanks and Regards,

Arpita Das

The tv came with a stand which is a mis fit to the actual 55 inch tv and it is a definite manufacturing defect. HSN no is 85287217 and Serial no is 2060231M101748. Request replace under warranty

Sir, Madam,

I bought a moto g4 plus with order#[protected] on amazon.in on September 16 2020. The phone was bought for my parents. After using for 7 days, the phone stopped working. Took the phone to Motorola service centre in Delhi (Tilak Nagar) however they refused to service stating that phone is out of warranty. When i contacted amazon India they are asking for service denial letter which the moto service center refuses to provide. Kindly help me.

Regards,
Nikhil

I am using moto one action phone. I faced some issues about network and internet speed issue continuously.
Frequently phone drop on airplane mode and then resolved issue

I request to you please rectify this issue and phone will working smoothly

I bought a new 43 inch motorola tv in june 2020 got 1 year of warranty for the product. On 2nd september the remote went dead without any mishandling from me. I called the customer care for motorola - they assigned the complain to nearest service centre in pune. He over the phone without looking said that its dead and needs a replacement. The service centre people communicated that it is dispatched from bangalore on 4th sept. Now i reached out to them on 8th sept asking for the status - they did ask me to wait for 1 more day since it might have stuck somewhere on the road. Today, on 10th sept - i haven't got my remote still - so i called the customer care again - now they say that its still to be dispatched from bangalore and might need 2-3 more working days. Utter unprofessional and incompetent behavior with no resolution for more that 9 days and counting. Never buying any product from motorola again.

Hello sir
I bought a mobile moto E5 plus1 year later. That's IMEI no is [protected]. Mobile is complete bad product which i got. I went around 5 to 6 times in care for recover that product. I got mic, speaker problem again and again. Recently 1 month later I went to motorola care for recover its speaker but they didn't respond. They always told again and again that part will come then we will contact you. I get my mobile today 1 month later now my warranty is over and now my mic is not working. So I faced problems in that my full year from my mobile that my speaker and mic is not working good. So please kindly changed my mobile.
Thank you